Lennar Reviews

Great All LENNAR TEAM DOING GREAT THX

Everything went very smoothly.Thanks Lennar

I would highly recommend personally monitoring the entire build process. If you personally can not then get a trust worthy buyer agent that has sold homes in a Lennar community in the past. Lennar sales reps are only focused on net new sales after P&S is signed (selling is their main job). They do not have the bandwidth to support your home build. That said, great properties, great homes, great value compared to other builders. Just pay attention and ask questions, trust but verify everything. Get to know your construction manager. They run the show as best as they can. Good luck.

Month and half still haven’t received mail keys. Overall workmanship medium at best!!! No attention to detail!!!

The only thing I have a problem with, and that I have had an issue with is the grass. It took a long time to get it, and when I did it set outside of the house, on a good day for three days and then again another three days. They did some of my yard, then they added a little more a couple of days later, and then they stopped and I'm still missing a big chunk. It's been three days, the grass will be dead by the time I get around to i Watering it. This process has been painfully slow and by the time it's done, I have a lot of dead grass. This makes me very sad and a little upset

We recently closed on a single family home. The closing process was all one way. The builder set the schedule and we had to live with it. Living in another state required us to cancel flights and reboot them as their schedule changed. When I asked for an one day change in the schedule, I was told 'No Can do', but they later changed the schedule by a week. The workmen did a fabulous job of addressing all the building defects we identified during the 'walk threw celebration' which is really a home inspection prior to closing. However, there were items that the builder should have noticed. A few examples are: The dishwasher door was dented and the body cracked. The draw on the bottom of the stove would not shut. ... More

In the beginning stages of the home buying process I was appointed Sabrina as my home buyer concierge. I was informed I would contact her for any of the home buying process and needs for scheduling and working the process. Working with her was very unprofessional. I called her multiple times for different issues such as scheduling and trying to confirm dates and times for things such as the blue tape walk and closing date. She was unresponsive to multiple phone calls with no intention to call or respond back. She texted me one day after calling her multiple times in the morning and said “one sec I’ll call you back, finishing lunch” and never called back and I had to call her the next day and she answered as if she was confused. I understand people are busy but this type of customer service is unprofessional and make it seem like buying a home isn’t a big deal. This is my second home purchase and honestly I’m kinda glad because this expierence did not feel special. I litterally had to hit up my loan officer Frank for help on things the homebuyer concierge should be doing. I recommend to remind the concierges that these our peoples biggest purchases in there lives and should be taken seriouslyz ... More

My overall experience was 4 stars. If we were provided everything that was initially offered when the sales person walked us through the house, we would have rated it a 5 star. But as we got into the conversation with our agent and Lennar, things started falling apart; no appliances were to be provided (yet other spec homes were having appliances delivered to other homes in the same state as the one we were looking at), resolution to the promised appliances wasn't the same level of compensation, the house was "cleaned" before our walkthrough with Nichole (construction manager) and there were many areas that needed to be recleaned. The standards for a homebuyer is much greater than the builder and at the end of the day, I would have liked to see the builder's team to think as if it was their house and would they be okay with the outcome. Lennar mortgage, Christy, was great to deal with throughout the process. She was quick to respond and explain things thoroughly. The warranty department has been quick to tackle some minor issues post moving in and I've been happy with this experience. In the end, the sales team started the home purchasing off on the wrong foot. If Lennar could get the sales team to not lie or mislead, the homebuying experience would have been great. And this is not my first time purchasing new construction so I do have previous experience in what a great experience looks like. Thank you. ... More

It was a good experience.

Mediocre workmanship, fast finish to meet their deadline, which meant even more corners were cut. Painting over light switches, bad wood stain on the railings. Overall pretty cheap looking. Plus the closing experience with Lennar Mortgage was a disaster. I would not buy another Lennar home.

On time. On budget. From point of sale through closing and beyond, Lennar has proven to be an exceptional company to work with. Thank you!

I would like to express my sincere appreciation for the exceptional support provided by the staff at Lennar throughout our home-buying journey. As first-time home buyers, we have found their guidance invaluable, as they meticulously walked us through each step of the process and were readily available to assist us whenever needed. It has truly been a commendable experience, and we are grateful for their dedication and professionalism. We closed out home in less than 30days and really exceeded our expectations in meeting our scheduled deadline. Really an AMAZING TEAM to work with. Special thanks for Billy Property Agent, Dave Property Manager, Chris Lennar Concierge Service, Ana & Violet, Lennar Mortage. Thank you for making this a dream a come true for us. ... More

The process was smooth and Olie ,as well as all the people in the process, explained each step well.

There are serval persons I would like to acknowledge that made this experience a great one. Thank you Derrich (construction team). He sent me videos and kept me posted. His team made sure my home was ready an error free as possible. Cody: he was so very thorough in the walk thru. He went out of his way to work with Derrich before I got there to decrease any warranty defects before they would happen. And lastly, Gregg. I wouldn't have begun the process without him. He answered all my concerns up front and was excellent to work with. Thank you Lennar Team.

I really like most of the people that work for you. Juan is pretty awesome! I really appreciate all of his hard work.

Lennar appeared to give a credit & made it seemed it was giving you a discount. The money i put back in this home including a deck & fence equals the same amount. Materials are cheap that's why it's warranted. Paint is horrible appliances broke & replaced less than 30 days. I've been here since October 30th & wish I could turn back the hands of time & brought with someone else. Please be careful when purchasing a home.Its affordable because it's built fast,cheap,& awkward.

Home buying experience was amazing everyone was very helpful. After we bought house and moved in we noticed a lot of issues with things missing and appliances damaged. We would put in work orders and then they would respond with “ contact manufacturer for warranty,” even when it was builders fault for issues. The builders left a lot of things unfinished we had to get them to come back and fix. Phillip the project manager to a different community has been the most helpful. If it wasn’t for him we would not be very happy with our experience with Lennar.

post service is really bad

I just bought a house in Georgetown TX from lennar. They promised internet that I have yet to receive. The floors are cheap and you can clean it enough, glue comes out on the floors. Inside cheap materials on countertops, cabinets. Not happy with lennar

Great neighborhood looking forward to the amenities. We are enjoying our house and where it’s located.

Low quality material and handwork

Do not appreciate HOA slow response and government like attitude. Had I known about the level of control, I would not have purchased a home from Lennar.

Terrible process. Rushed us into closing and had to postpone the closing 4 times because the house was not ready each time! Matter of fact.. even after postponing twice, we had our inspection done by an independent inspector and had over 140 items to be fixed/repaired or to be completed at that point! There were even trash and stuff everywhere in the house for the inspection! The layout of the house and the community plan attracted us there, but the construction experience was the worst we had in 40 years during which we built 3 other houses. They subcontract everything at cheap rate and have these guys doing so many houses in a row that it is done fast and it shows! Painters not covering dark cabinets to paint touch up with spray gun (white paint) and leave cabinets full of paint… just no pride in delivering a quality product! I mean.. we did pay over $960k for that house and knew it was a national builder… but we were expecting a little but more professionalism to be honest. Will not hire Lennar again to built a future house. ... More

The sales person I bought the home from retired and left me with no one to ask questions. When I tried to find answers., I would be routed several times before someone knew the answers. The person that helped me the most was the loan person. The loan person was very helpful and patient and I give him 5 stars. If it weren't for him, I probably would've walked away.

Just ok customer service from the entire staff, terrible service from their Lennar Mortgage though. I used to trust Lennar a lot, this was my 5th prop with them and never had these issues of poor customer service and hidden fees in mortgage and delays but this time it was not worth it. I only give less stars because of customer service, their people interactions and Lennar mortgage. Value for money and quality of house is good and there are no hidden surprises in cost and delivery.