Lennar Reviews

Alberto and Damian were both great. They responded and followed through with all my requests. There were quite a few, mostly all minor and some that were just silly on my part.

The list is so extensive of what was done wrong including burying ATT fiber box so lawn is dug up. Flooding my backyard sp can't put up fence. Andis unusable. I could go on.

Sales person did an excellent job. However, there is not much communication after we purchase the house. It looks like there is an communication gap between different part of the organization to get the right answer.

Good luck getting anything fixed! Worst experience I have ever had with a builder. Their word means absolutely nothing. Still having issues with getting things fixed that was supposed to be done from our final walk. The only experience that was pleasant was between our sales person and the loan process. The construction side was a total mess!

From Jim in sales to Mark and Fidel who are helping fix a few little things after move-in, everyone has been great to work with. We couldn't be happier in our new Lennar home.

Lennar provided a large home for a reasonable price. build quality and materials were good. Repair and warranty process moving forward reasonably well. New home doesnt have much for storage, closets, or bathroom amenities like toilet paper holders and towel racks. Happy with the home for the most part.

Lenar’s team members are nothing less of amazing! From working with Ilonda, who is the sales representative that assisted us in finding the home, to working with their lending team and construction team, every bit of this experience was worth it. The team members exhibited exceptional communication. We always knew where we are in the process. From the time that we signed the contract for our home till the time that we closed was just two weeks!! The quality of their homes far surpasses other builders we have visited during this home buying process. If you are looking to purchase a new home, we would highly recommend Lenar !! ... More

Lennar was great to work with. Our turn around from accepting offer to closing was two weeks. We didn't think it could happen but they made it so and we felt very good about the entire transaction.

. Great Services Builder and lender.

Buyer beware - false statements by salespeople, archaic, disorganized and unnecessarily time-intensive requirements that customers deal with way too many emails and multiple online platforms and excessive amounts of conversation with multiple employees in multiple departments, to get anything done. I suspect this is intentional, so that buyers just give up reading and writing emails and talking to way too many employees, and they give in to builder demands. Lots of..."didn't you see that in the fine print?" types of things. And zero accountability from management, which apparently won't even talk to customers, choosing to hide behind their underlings. I would never buy from this builder again. I wish I was aware of all the negative feedback and class action lawsuits against this builder before I acted on the purchase. ... More

The sales agent, Victor, did a great job of identifying our needs and taking care of us throughout the entire sales process. The loan officer was extremely hard-working and also took great care of us. Overall, we are very happy with our experience and purchase.

I was in a hurry to get into my new house and everyone at Lennar made the impossible possible- found my house and closed within two weeks thanks to all the incredible people at Lennar.. and there’s a lot of them!

Very poor communication Missed promise dates Original close end of August True close end of November Apartment lease ended & after 2 extension had to move out. Lennar Said they would pay for moving & storage of furniture till home completed. Never did

It’s an easy process and very good experience.

Hi. We moved into talamore in Huntley and I want a shout out to two people that made our home buying experience a positive one. Natalie our sales person and Greg the gm for follow ups and repairs. Both were great and are excellent people to work with. Please acknowledge both of them.

I recently purchased a home from this builder, and unfortunately, my experience has been far from satisfactory. When we bought the home, we trusted the pricing and assumed we were making a good choice. However, within less than few weeks of our purchase, the builder started offering discounts on the same homes by approximately $50,000 to $70,000. This is not only frustrating but also incredibly disheartening as a new homeowner. It feels like the builder is not trustworthy and is primarily focused on short-term profits rather than long-term customer satisfaction. Such a significant price drop in such a short time not only undervalues the homes of existing buyers but also questions the fairness of their pricing strategy. For the price we paid, I expected transparency and fairness, neither of which were delivered. I cannot recommend LENNAR HOMES to anyone who values their hard-earned money. If you are considering buying from them, I strongly urge you to think twice. For me, this purchase feels like an overpayment for a property that the builder themselves doesn’t seem to believe is worth the original price. Additionally, I had an unpleasant experience working with the builder’s sales agent. They lacked full knowledge of the process, often leaving me confused and without clear answer and anything that you ask them, the upfront response is NO. Save yourself the regret and explore other options before committing to this builder. They’re simply not worth the price they’re asking. ... More

First of all, the home build was fast. That's a good thing and a bad thing. The quality of the exterior paint is way below average.. the stucco quality literally falls off after minor bumping or touching. I'm scared to even touch the outside stucco because the paint easily gets removed and the stucco gets exposed. The interior paint is flat white and extremely cheap with no options to change it. With kids or even without kids, the paint lasted a month IF THAT and we had to re paint the entire inside of the house with at least a semi gloss paint so it lasts a few years. They have had to come out fix a water leak. I have personally fixed 2 doors now cause the hinges have detached from the door frames because they mismatched screws and they where too small. So replaced the screws myself. The hardwood floors that I paid a premium for, the wet floors, directions of the design layout, some rooms go east/west and some go north/south.. Good builder/installer should at least make them match direction, at least the upstairs can all be north/south and down stairs east/west. I would suggest anyone trying to buy into Lennar homes waits till they are done with the construction of your neighborhood because they take ZERO responsibility when we get screws and nails in our vehicles tires. We have asked them about it and pretty much they say That sucks! Its an active construction zone so you have to be careful! Like I mean seriously, Im actively looking for nails to run over! I know had to replace 4 tires cause I get screws and in None repairable areas of the tire. I have to patch 3 nails already on my wifes car and 1 on my own truck. We have lived in the neighborhood now for almost 3 months and still there are NO mail boxes for our address. The post office, which I know its not controlled by Lennar, they have lost tons of our mail! So obviously this mail box situation is extremely important and it seems like Lennar has not been in a hurry to get that done either... ... More

1. The first day I moved in-no hot water, 2. Second week, price sediment in shower to find out main sewer line was not draining- house was not up to code 3. Nick was great on getting things fixed on his end, everyone else was terrible, especially Brooke the virtual consultant 4. Loose shingles on roof. ALL OF ThIS & the inconvenience I lived with for two weeks because of the sewer made buying from Lennar a nightmare.

Purchase experience was good but the quality of workmanship is not up to the Lennar standards as per my expectations. It appeared the tradesmen rushed through the job with so many abnormalities. I can see the coverup made and finishing job is not good at all. We see abnormalities in every room of the house and it feels disappointing to see so much money spent for a mediocre job.

I put a deposit on the home in May 2024 and notified expected move in date was October 2024. From May to October there was very limited communication from the builder. Someone finally reached out in OCT and I was able to tour the home twice on separate occasions. No indication before hand that the first appointment. I would be "blue taping" the home. I was given barely an hour to mark up the home with areas to fix. One item in particular I marked was that the fire alarm was beeping. I recommend taking pictures / videos of the blue tape areas. Second walk through the items I blue taped were not fixed. Also, the blue tape that I placed from the first APPT. were removed. For example, fire alarm was still not fixed. I was not able to blue tape any additional issues that I saw in this second appt. There was lack of communication regarding delay in move in date. They sent me an e-mail a few days before the estimated date. Move in was pushed from OCT to mid NOV. Mid NOV came. I got a call Thursday, the day before my “new” move in date. They said I would get a call maybe tomorrow (Friday) to come pick up the keys. They stated, if no one calls by 4/5pm then I would have to wait until Monday. No one called Friday. I got an email Monday, saying move in date was pushed to end of NOV. Very short notice regarding picking up keys. Notified via text to come to model home of another site plan with no clear direction / address. I just happened to follow the right people to find where they were located. I was given my keys and an ugly charcuterie board. When I arrived and walked into my "new" home, the door was wide open. Anyone could have walked in and taken things. There was dirt marks on the walls. Trash left all over the house, from food wrappings to cardboard. Was this home even walked through or even cleaned /checked? Ohh and the fire alarm was still beeping / broken. I lived in my home for three weeks before they actually sent someone to come fix this!. A majority of the items that were blue taped were not even fixed. Now I have to waste my time submitting tickets and waiting for someone to come fix an issue that should have been fixed before I was given the keys. When I did the second walk through back in October, they gave me a bucket of supplies (touch up paint, screwdriver, cleaning supplies, etc.) At the time I thought how thoughtful. Now I realized those supplies were provided so that I could complete my undone home: There is a leak in the sink. Dishwasher was not connected. Stains in toilet. Carpet is throughout the house and I constantly feel the staples poking out. Nails coming out of the walls. Lennar does not own a leveler. 50 percent of the outlets were crooked. Continuous trash and mud at my front door. The watts of outlets dozens’t match wiring. Doors didn’t lock. Lennar does not care about providing a quality home or experience. Would I recommend Lennar to a friend? No! Would I choose Lennar again. No! Lennar is like Temu: low quality outputs that looks nothing like the picture, but worse because you cannot get your money back. ... More

I purchased my home by the help of a virtual assistant (young eyes) and showed it was spacious, had a nice yard and the price range was good, but little did I know after moving, that this home was not meant for seniors/retirees due to the fact in order to replace the a/c filter you would need to pull down a step ladder, adjust it to secure it’s locked then climb up to the attic in order to replace the a/c filter. It’s just a matter of time before an accident occurs. There are drafts from the doors and windows, you can see the caulk is cracking by the walls of the kitchen counter. if I had been able to personally walk through this house before purchasing I wouldn’t have purchased it. ... More

Lennar is primary controlled by Vanguard, Blackrock, and Fidelity. Investment companies, whose goal is to sell as many units at the lowest quality to gain lowest cost to drive up prices of housing. The home we are in is overpriced by $200k for the quality installed.

The representatives at the Lennar office for Eastland Crandall showed little effort in assisting, and their response time to emails and texts was disappointing. Also, discrepancy between the website listing and actual appliances.

I had a great experience with builder Lennar buying my new house.They have high quality control of construction. Their seller agent Jeff and construction manager David are very nice and professional. They help me a lot.

Time to update your floor plans and details. Folks no longer use phone outlets in kitchen. those god awful cheap counter tops with office style back splash of 3 inches are a joke. Flimsy overall construction. Sloppy construction. Super annoying that there are no OPTIONS for upgrades of tiles, bathrooms, etc. AWFUL that we were given just $500 of "credit" for NOT taking those god awful old fashioned floor tiles with ugly grout lines. It is a massive house. We had to upgrade EVERYTHING! SHAME ON YOU!