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Lennar Reviews

What Homeowners Have to Say About Lennar.

Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 21541 homeowner reviews to learn why they are the right team to build your new home.

Lennar

has 3.7 out of 5 stars overall

21541 Reviews

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Responsiveness 3.6

Customer Reviews

Bobby was great

  • Kristal G.
  • Verified HomeBuyer
  • January 16, 2025
  • Piedmont, SC

Bobby was my builder and he was great. He seemed to really care about ehat he was doing and if I liked it. He stayed near during my initial walk through and came and asked if I needed anything done or fixed. I have been in my home for about two months now and so far, I haven't found any problems.

Total Score 5


Quality 5

Trustworthiness 4

Responsiveness 5

Chris was very patient and knowledgeable to help us through all of the process

  • Kalman I.
  • Verified HomeBuyer
  • January 16, 2025
  • Conway, SC

Really was stressful but Chris was great and explained the whole process

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Bought 3 from Lennar myself and helped sell 2 more with my investor network without any appreciation

  • Anonymous
  • Verified HomeBuyer
  • January 16, 2025
  • Marana, AZ

I bought 3 homes myself and helped lennar sell 2 more gomes with zero recognition or appreciation from Lennar. Additionally quality of Lennar has deteriorated drastically its a shame and no response on fixing the issues I am definitely not coming back infact will pass on this feedback to my investors friends and group

Lennar responded:
Thank you for taking the time to share your feedback. We’re truly sorry to hear that your experience with us has not met your expectations, especially as a repeat customer. We take pride in providing quality homes and exceptional customer service, and it’s disheartening to hear that you feel these areas have declined over time. Your feedback is invaluable, and we would love to understand more about your specific concerns. Please feel free to reach out to us directly at CorporateCustomerCare@Lennar.com referencing this review so we can work with you to address the outstanding issues and improve your experience moving forward. Sincerely, Lennar ...

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 2

Very good

  • Benlin L.
  • Verified HomeBuyer
  • January 16, 2025
  • Westfield, IN

It is 1st time to buy from LENNAR, very good experience. Look forward for the future opportunities

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

lawn plumbing leakage

  • Muralikrishna B.
  • Verified HomeBuyer
  • January 16, 2025
  • San Antonio, FL

I got a quick response for my ticket. I also got some one to check and report the issue. how ever it was not fixed because those lawn water was coming from neighbor's lawn.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Location and accessibility were key for us.

  • Patrick W.
  • Verified HomeBuyer
  • January 16, 2025
  • Selbyville, DE

Looking for single floor living on a modest budget and lennar met our needs and wants.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 4

Sales

  • Karen T.
  • Verified HomeBuyer
  • January 16, 2025
  • Palm Bay, FL

Bonnie Outstanding She is knowledgeable .Answered all questions. Made the buying experience exceptional House closed within 20 days without incident. Lennar so lucky to have her.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Omg What a blessing!

  • Corey J.
  • Verified HomeBuyer
  • January 16, 2025
  • Port St Lucie, FL

We started out with so many questions and not thinking we were ready to buy. Our loan officer gave us the reality of where we were in the home buying experience and kept us in the loop every step of the way. Lennar continuously sent us emails of what’s next, the portal was very helpful to keep up with things, very user friendly and straight forward. Even after closing we received check in calls. After living in our home two months now…I can tell you it was nicely build and designed. We get a lot of compliments when we get visitors. Well prices, great layout, great customer service from all ...

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

the mortage person ruined the experience!

  • Manuel C.
  • Verified HomeBuyer
  • January 16, 2025
  • Jefferson, GA

The salesperson was accurate, helpful, and honest, but the mortgage person was not sincere and changed terms after they committed us. We informed the salesperson about the situation, but nothing happened. We were led to believe specific terms or conditions were being offered when we decided to purchase the house. However, after committing, it seems those terms have changed, which feels dishonest to us.

Total Score 3


Quality 4

Trustworthiness 2

Responsiveness 2

Meadow Walk at Quartz Ranch - Very Happy Members of the Lennar Family

  • John G.
  • Verified HomeBuyer
  • January 16, 2025
  • Menifee, CA

From the initial discovery of our house to the day it closed was just under a month. Gail our Sales Consultant was great from showing the house to me the first day I saw the house to follow up and coordination throughout our quick closing. Shawn our sales officer was a phenomenal resource that helped us through the process and was always available to answer our questions. Jason our customer care representative during our homebuyer inspection was very knowledgeable, personable and made us feel at home for the first time. He and his team worked through some construction workmanship issues ...

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

It as a good experience, very minor issues that were cleared with urgency.

  • Jairo S.
  • Verified HomeBuyer
  • January 16, 2025
  • Homestead, FL

Extremely pleased, would do it again without a doubt. Great Team!

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 4

Fining problems

  • Leon C.
  • Verified HomeBuyer
  • January 16, 2025
  • Moncks Corner, SC

It has only been two months and we are having problems with cracking in the walls and nail pops. Caulking is also separating from the walls. The house hasn’t been there long enough to “settle” Over all the house is great.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

1st time home buyer

  • Brandon W.
  • Verified HomeBuyer
  • January 16, 2025
  • Huntsville, AL

My 1st home buying journey went smoothly and I can say that Lennar did everything as promised. My experience differs from the nightmare reviews that you might find on different social platforms. The build quality was acceptable and the purchase process was painless. Mind you, it's best yo have done your homework prior to purchasing a new build. Keep your expectations realistic. These homes are made quickly and there may be things that aren't perfect, however, during your walkthrough, you're given ample time to find faults and hve them addressed. The warranty is generous and the smart home ...

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Home buying experience

  • Anonymous
  • Verified HomeBuyer
  • January 16, 2025
  • Little Elm, TX

Home buying experience is okay as the homes are more like inventory homes and no options to choose but not satisfied with quality of workmanship and how the issues are handled. Already seeing multiple cracks across the house near the wall joints.

Total Score 3


Quality 2

Trustworthiness 3

Responsiveness 2

Patty

  • Brenda A.
  • Verified HomeBuyer
  • January 16, 2025
  • Owens Cross Roads, AL

Our sales agent did everything she could for us we love her. D’Tasia

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Very bad planning, don't consider the buyer wellness, took 1 year to built

  • Anonymous
  • Verified HomeBuyer
  • January 16, 2025
  • Baltimore, MD

Next time plan and deliver value to buyers, don't deliver the house in Nov.

Lennar responded:
Good morning and thank you for your feedback. We sincerely apologize for the issues you experienced during your Homebuying journey. We hope that as a Homeowner, we can earn back your trust and provide a better experience in the future. If you have any warrantable items or questions, please don't hesitate to reach out to your local customer care team by submitting a warranty request through your Lennar Account. This ensures your request is documented and prioritized for a quicker resolution.
Sincerely, Lennar Corporate Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

overall satisfied with the process

  • Paul J.
  • Verified HomeBuyer
  • January 16, 2025
  • Summerville, SC

There were delays in finishing the home, tied to the local government and permits being issued. What was troubling was that Lennar communicated a time frame that was not reliable. What was originally a late September closing turned out to be a late November. My recommendation to Lennar is to provide a time range for closing/completion, not a tentative date.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Walkers mill

  • Ronald F.
  • Verified HomeBuyer
  • January 16, 2025
  • Edgemoor, SC

Little to no response on HOA questions or requests

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 2

Jim

  • James M.
  • Verified HomeBuyer
  • January 16, 2025
  • Canton, GA

Lennar is excellent at communicating.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar Home

  • Anonymous
  • Verified HomeBuyer
  • January 16, 2025
  • Fort Pierce, FL

Overall it's okay but I feel as though the home building process was rush and because of this the home is not done properly so like some Tiles uneven, bathroom shower stall have grout that can be done properly, etc.

Total Score 3


Quality 2

Trustworthiness 2

Responsiveness 2

Lennar Mortgage

  • Vincent R.
  • Verified HomeBuyer
  • January 16, 2025
  • San Tan Valley, AZ

Don’t go thru Lennar Mortgage. They are terrible and never respond. Never answer phones. Never get back to you. Had to almost pull out of buying the home.

Lennar responded:
Good morning Vincent and thank you for sharing your experience with us. We sincerely apologize for the inconvenience and frustration you faced during your home-buying process, especially with your mortgage journey. We hope that as a Homeowner, we can earn back your trust and provide a better experience. Moving forward, If you have any warrantable items or questions, please don't hesitate to reach out to your local customer care team by submitting a warranty request through your Lennar Account. This ensures your request is documented and prioritized for a prompt ...

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Needs improvement

  • Twavenia C.
  • Verified HomeBuyer
  • January 16, 2025
  • Piedmont, SC

My experience was not the best. There were Docusigs almost weekly. There seemed to be very little communication between the loan officer and the underwriter so I was asked to provide information more than once. There were delays that I still don’t understand. I waited in the attorneys office to close for twelve hours . I was given te wrong keys to my home. There was no information about the community. It was a mess!

Lennar responded:
Good morning Twavenia, and thank you for your review. We sincerely apologize for the issues you experienced during your Homebuying journey, especially with the communication with the loan officer and the underwriter. We hope that as a Homeowner, we can earn back your trust and provide a better experience in the future. If you have any warrantable items or questions, please don't hesitate to reach out to your local customer care team by submitting a warranty request through your Lennar Account. This ensures your request is documented and prioritized for a quicker ...

Total Score 1


Quality 4

Trustworthiness 2

Responsiveness 4

Unfortunate way to treat customers

  • Salvador H.
  • Verified HomeBuyer
  • January 16, 2025
  • Homestead, FL

We were excited to purchase our townhome and to get in on the first offering. We had a positive experience with our salesman and patiently waited several months as the finish date was delayed over and over again. Lennar’s fiscal year ends end of November. While we were on Thanksgiving weekend with our family, we were told that our CO was approved Thanksgiving day. (Nov28). Lennar’s sales manager forced us to close remotely Saturday the 30th. He threatened to find us in breach of contract if we didn’t. We spent our Thanksgiving holiday on the computer with a remote notary. It spoiled the ...

Lennar responded:
Good morning Salvador, and thank you for sharing your experience with us. We are sorry to hear your closing experience was not what you would have expected. We hope that as a Homeowner, we can earn back your trust and provide a better experience in the future. Moving forward, If you have any warrantable items or questions, please don't hesitate to reach out to your local customer care team by submitting a warranty request through your Lennar Account. This ensures your request is documented and prioritized for a prompt resolution. Sincerely, Lennar Corporate Customer ...

Total Score 2


Quality 3

Trustworthiness 2

Responsiveness 3

Excellent experience

  • Anthony A.
  • Verified HomeBuyer
  • January 16, 2025
  • Gaston, SC

My experience was great from the sales team all the way down to loan officer and everyone else that work with us. They made everything about my home understandable where I would have no doubts about buying my home. I really enjoyed every thing about my experience with them would encourage anyone to buy with Lennar great team never a bad moment always there to answer any question or problem you have and I love that.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 4

Feedback

  • Anonymous
  • Verified HomeBuyer
  • January 16, 2025
  • Buford, GA

Overall, bad experience through the process.

Lennar responded:
Thank you for sharing your review. We sincerely apologize for any issues you might have experienced during your Homebuying journey. We hope that as a Homeowner, we can earn back your trust and provide a better experience in the future. If you would like to share details of your experience, please send an email to LennarNews@Lennar.com referencing this review, so that I can forward it to the appropriate team. Moving forward, If you have any warrantable items or questions, please don't hesitate to reach out to your local customer care team by submitting a warranty request through your Lennar Account. This ensures your request is documented and prioritized for a prompt resolution. Sincerely, Lennar Corporate Customer ...

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

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