Lennar Reviews

The Whole Lennar Team is there through your home buying and even after you move in to help with anything you need from the start

I've bought two homes now, one from another builder. I can say that every step of the way with lennar was shady. First, your salesman, Brian was too pushy. He kept giving us deadlines during the home initial contract to sign and give a deposit. This isn't a professional way to conduct business when you pressure someone to sign such a large purchase. Next, your build process and the excuses involved as to why the construction was delayed was unbelievable. Lennar would not admit that the build completion was pushed due to a Lennar issue and not the cities even though we called and found the lies from the city department and the city noted that several home owners were being lied to from our same block. Next, the home construction quality was so trash that we had way too many problems to have corrected and to this day some of them haven't been completed and I don't believe we'll hear from your crew now that the house was closed. We never signed any acknowledge of the consent that our noted issues were completed. Your crew said they'd be back later on the closing day to finish issues but we never saw them every again. Your loan team gave us the wrong estimate and asked for 6k more when we were on the closing table, that is really shady and your loan officer basically said sorry but you should have expected this amount all along even though that wasn't the estimate. We never had anyone give us updates on the closing process until 5 days before and 2 of those days were the weekend. As you can see, every step of the way has been painful with your crew. Even after, your title department paid and started another insurance than the one I chose with a different start date that I'm actively trying to correct. A week after closing a construction manager, John called after I left a bad review to see what they can fix to change my opinion and said he'd send someone to look at fixing a few things but never showed up and made us cancel family plans to just wait around. ... More

Very worst experience. Not recommended Lennar.

Thank You Lennat for good construction site - Woods at Myrtle III

Love our new home!!! Staff cares.

Plans showed a long main bath counter but came w a small one. Lennar made no effort to correct the mistake, except told me they would let me back out of the contract without fault. They claim it was a marketing mistake. Then they continued to show the incorrect plan for the new home. It was very disappointing during a time that was supposed to be exciting. Lennar Mortgage was great though. And it’s a home I could actually afford, so I can’t complain too much.

The sales agent who we worked with did a great job getting us through the purchase process, and was at all times available and helpful. The mortgage manager went above and beyond helping us with some unique issues relating to the purchase, and was instrumental in completing the deal. The pre-move supervisor was also very helpful in insuring that everything was clean and complete before move-in. The negatives had to do with the disorganized manner with which info was presented; there were half a dozen entities reaching out to us, and it wasn't always clear what each represented, and how they impacted the process. We were also told that we had to go to Estero to get gate passes and Fobs, although that didn't ultimately prove to be necessary. ... More

After moving into the house and living in it we have found screw heads coming through all the walls, doors needing tightening so rain does not come through, driveway cracked where you can actually pick a piece out, concrete walkway not good workmanship, we have only lived in the house for a little over a month. Afraid of what awaits us

HOME GOT DONE ON TIME AND CAME OUT REALLY NICE

I did not think it was possible, but we closed in three weeks. I thought that was awesome.

The final walk through was chaotic as the superintendent rushed through many issues. We didn’t have ample time to inspect the major issues and only in out when moving it. But once the problems submitted they were handled in a timely manor.

Love my new home… specifically I like the floor plan and the fenced backyard.

They are thrown together. Can't get anyone to get back to you. Have been promised twice they'd get the things fixed, twice they have not shown or contact to reschedule. Sent pictures twice but still nothing. Can't believe the way you are treated with problems. They are not quality built homes.

The buying process was very quick and smooth. The quality of materials and workmanship can be better. Nail marks are already beginning to pop through the sheet rock and the home is only 2 months old. The walls seem paper thin. It’s been difficult getting in touch with anyone from Lennar.

The whole experience was awesome and I am so happy with the purchase. From the time I made my initial visit, the staff has been so professional and helpful. I would highly recommend Lennar to anyone and am so happy with my purchase

The team at Lennar was first rate. Knowledgeable and courteous. The walk thru was great and very helpful in understanding the technology that was built into the house. I am very satisfied

From my deposit being paid until the signing at closing is where my buying experience actually gains most of these 5 stars. My new home concierge was fantastic, greatly helped me navigate my mortgage, inspection, and set up processes. Additionally, my new home orientation walk through with Chad and Cody was fantastic. Both were exceptionally knowledgeable and genuinely cared about my home and fixing (the minor) issues that we noticed in final walk through.

Karina, my sales representative, did an excellent job showing me homes that matched my preferences. Brandon, one of the builders, provided a thorough explanation of everything I’d need to properly care for my home. During my home orientation, Daniel, another builder, addressed issues promptly and did a fantastic job resolving them. Unfortunately, my experience with Michael, the loan officer, was disappointing. He was dishonest during the process, and when I requested to speak with a supervisor about the matter after I verified his credentials, I saw he redirected me to one of his colleagues instead. Additionally, his responses to my inquiries were significantly delayed. ... More

Overall, I am satisfied with everything. The only thing I am a little disappointed about is the finishing work on the interior.

i bought a readily available home. i noticed even before the independent inspection, Lennar had taped areas around the house where they had already identified things to fix. The inspection/remediation process was a bit confusing as the documents signed did not have all the fixes from the report but in the end all was addressed. Any follow up was done swiftly.

Did not really have a good experience.

LENNAR is the worst for customer service. This was my first time buying a home and they made my life difficult for a whole year. There is NO communication at all. When I finally did my final walk through of the house things still weren’t finished, I was told by the construction manager that he would take care of it but don’t tell them that he was doing that but he never did now I have to go through home warrant which is another hassle.

Buyer beware. Read the contracts carefully, do a thorough walk through and list each and every needed repair or replacement. Do a follow-up walk thru before taking title. Contractor's repairs are made at their convenience, not yours.

The team a Lennar Brightwater lagoon is amazing from sales office to title office and service at site with prompt attention to small issues you might have. All warranty items are backed by manufacturers

Overall process was smooth