Lennar Reviews

Upon final walk through house was not cleaned nor was it ready for the walk. Paint on all floors especially in carpeted areas. Multiple times said it was clean and wasn’t. Disappointed in finish out. Caulking looks like play dough was formed to fit. Marnina was excellent to work with Robert… not so much.

There have been numerous issues with the home. Nothing major and nothing that has been responded to. The main pain point with moving into the home is the the cleanliness of the home at move in. We have spent hours scraping and cleaning paint splatters on all the floors with hard surfaces. This can be easily corrected by Lennar by using drop clothes when painting.

This is my second new home from Lennar. They are mass production builders. You get what they spec. I wanted a gas tankless water heater and despite the water heater being next to gas lines and the builder even drilling the exhaust hole in the siding they would not let me pay to upgrade. Make sure to do inspections. There were 3 structural defects that were pointed out to them then addressed. I loved my lot but wished I could have tweaked the interior a bit.

Home is nice. Construction Manager talked a good game but lacked follow-up on issues. Warranty Dept. Person Maria is Fantastic and focused on customer satisfaction.

The overall experience with Lennar was very good, the home was ready for each walk and had no issues at the time of closing. The communication was great and the construction team was very responsive.

Awesome experience. Great experience with LENNAR. We are 100% satisfied

Reasonably price, Good build, smooth process and great support after we moved in.

The entire process from using Sales to Mortgage to closing was very smooth and quick.

This is our 2nd Lennar purchase and again it was excellent. They are great to work with and make the process easy. Our new home is built very well. Airtight for the cold weather and we have not needed to report anything yet to be repaired or fixed.

Sales experience was not a great experience. The premium lot charge was not explained well and varied from lot to lot, and was never mentionend in early discussions of homes. The construction team is a whole other story. They were great from the walk throughs to a couple of repairs needed after moving in. Well organized and timely.

Overall my experience was downhill since the moment we decided to buy with Lennar. I could write an essay about everything that went wrong. Employees are poorly organized and departments do not communicate between each other at all. I felt like they were always trying to pull one over on me. Once I moved in and I thought the nightmare was finally over within the first week of living here we had to make 4 warranty claims. Even paying my mortgage has been a hassle. Literally could not say one good thing about this experience.

Buying a home can be very overwhelming and Lennar did well at streamlining the process. I just felt very misled after I signed the commitment letter and made my down payment. Things I were told were included were in fact not included. Things I was told would be addressed prior to inspections were not and were just brushed off as “easy fixes”. I had to send documents back several times for incorrect numbers. My sales agent went MIA after he got the commitment letter from me. I couldn’t access my mail for a week and a half because there was finger pointing on who had my key. Ultimately we are happy in our home now but I would recommend a new buyer not let them rush you through and fully READ everything yourself down to the smallest details. ... More

Tom the salesman is a 5 star! He was responsive and very informative Easy to work with and followed up. David in the mortgage process is also a 5 star. Great to work with and made the process smooth and easy. Eric in Warranty is a 5 star plus. Did excellent follow through and kept us informed. Was very responsive. Won’t list his name but construction manager is a 1. If it was only him I dealt with I wouldn’t buy the house. No follow through, failed to deliver promises and non responsive. Overall I love the house and highly recommend Lennar homes. Great quality and well priced. I would buy another Lennar home ... More

Lennar people had multiple mistakes on closing contracts and it was not easy to get is all corrected as their first reaction is blaming instead of accepting the mistakes and working on corrections. Home was handed over with many issues and I was only able to get some of them fixed after many requests.

Brandon W. was very helpful, knew the product, and was personable. He helped make the process very enjoyable. Thank you!

Soy una compradora extranjera, la atención del personal de Lennar muy buena. Pero lo malo para los compradores extranjeros es que se limitan a un solo agilizador para gestionar el Crédito que es QKapital, los mismos tienen un pésimo servicio y hasta se podría decir que QKapital nos estafa.

We love our home and were excited to buy ever since we first saw it. The design of the floor plan is awesome and the price is worth it. I will say that our grass was on the verge of dying ever since we bought. We were assured it would be okay with watering, but that hasn't been the case. There were also quite a few issues we had to have addressed after purchasing. Our master bath shower would not stay hot and we ended up having a leak from the shower enclosure. However, the repairs came pretty quickly so we were really appreciative to just how responsive Lennar was to issues. Will also note that none of our ceiling electrical boxes in the rooms seem to be rated for ceiling fans, which I find to be lesser quality given people tend to put up fans and not just light fixtures. All in all, it's been a pretty positive experience. ... More

For me, buying a house with Lenar was a very short experience. It was easy. They have super trained staff and they will help you every step of the way! I recommend it 100%

People are very nice at the site,they are very helpful and friendly. Buying it’s very easy with them.

Guess is currently attending to our customer service needs. She is very dependable, punctual and reliable.

I got my keys but didn’t get my garage door opener or my mailbox key. As a first time home buyer it was not only annoying but very difficult to deal with . I didn’t like the roughness and the figure it out mentality that I slowly came to realize. It was a very rushed process and I had to find out or contact them about my keys which should have been explained to me.

Lennar uses a blind bid process to purposefully obfuscate what a reasonable price is. It leads to buyers massively overbidding. Of course, they run a business, so it's understandable, but it massively disadvantages prospective buyers. Their team is good - fairly responsive (at least up until close of escrow - not sure how responsive they will be post closing). Materials used are VERY cheap. For example, cabinets have a LOT of issues, scratches, holes, etc. Really disappointing for a "luxury" homebuilder like Lennar. Cheap materials throughout entire home!

There are a lot of negatives that I could highlight about my home buying experience with Lennar but instead I will just say make sure you have a Good realtor, hire your own inspector and Fact Check everything.

Mike is good, quick response and very responsible person

Home experience has been good. However attempt to use on line closure was terrible. They could not seem to get paperwork correct. One issue was listing my son as my husband. Along with several others.