Lennar Reviews

DO NOT close escrow until all punch list item is complete. Inspect home carefully

I liked the house. I feel like the trimming paint could have been done better as a lot of it was on the LVP flooring, that I will have to work on getting off. I didn’t care for the pantry layout at all. I feel there should just be a rack against the wall, and not the L shape. It looks bad and it makes it more compact. It would have been nice to have a concrete area for the trash cans as well. The mailboxes are still not ready which has been frustrating. Overall I enjoy my home!

Started out great. Our application and special requirements all sent in to underwriters for review. About two weeks from our closing date, the woman in. Sales contacts us to let us know that they decided to relist our house at a lower price!!!! What the "f"? We were so close to the end of our underwriting, there was no reason to expect we would not close. We worked hard the entire process and did close on the home,on time. We did Not expect to have the house taken from us when we knew we had more time. Plus they listed it for cheaper. Touring new buyers through the house we already accepted. Worried all the traffic through the house might cause some changes in what we approved. (Marks on carpets, walls, hands on doors and drawers, leaving trash). We feel very screwed with this house we fought hard for, completing all requirements on time for original closing date of 11/22. This company lacked the support and trust that we were going to make it happen and close. We did,on time. Annoyed that we were not offered the better prince while they were actively trying to sell the house from under us,Under contract!!!!! The house now had a negative feeling around it, this is very unsettling. We noticed a couple of things in the house that was not completed correctly such as internet wiring. They had to come in to repair as it could not be used other wise. They were there for many hours, so clearly not done right at the beginning and clearly prove that the workers were rushed in the end to get the house complete. I loved this house, but the company had now surrounded the purchase with negative feelings. They made us out to be incapable, with no real apologies and no offer to make it up to us. If they were willing to take $10000 less from a stranger, then why not offer it to the couple working SO hard getting you all the information you had to have. Not very positive about Lennar. Kinda having second thoughts about this purchase .. ... More

It was a good experience in all very professional

We moved in just before Thanksgiving and have had two floods (one due to damaged underground drain and one due to builder installed washer). The warranty process has been slow and tedious. Additionally, I feel like the pre closing inspection process was designed to overlook items. All "cosmetic" matters (paint issues, touch ups, cracks, etc) walk through person says "I have this", then we move in and there are paint issues everywhere, cracks everywhere (eg crown molding, cabinet molding with 1/4" + gaps in several spots). The response I got before closing was "initial walkthrough was the only opportunity you had to identify issues, we won't close with any open issues and we won't address cosmetic matters after closing.". The entire walkthrough process was sneaky at best, unethical at worst. Add to that issues between post office and builder relative to mailbox keys and it has been a suboptimal experience to sta the least. And at each step/complaint the response is essentially - too bad. I would be hard pressed to choose a Lennar product in the future and certainly wouldn't recommend to anyone else because quite frankly I don't trust the process and I am skeptical if the quality is anything above what a far less expensive builder would provide. Add to that a complete lack of empathy (first floor in thanksgiving day, second on Christmas day) and I guess this is just the new business world. ... More

Great experience. Clear documentation and communication. Fast service

This was my first time buying a home and was actually expecting the worst experience but it was totally opposite. My experience was great. Everything went smoothly with no hassles at all. Everything just fell into place.

I will not be buying another house from Lennar - ever again. The entire house buying process was stressful, which is to be expected, but our loan officer, Sandra, seemed to be especially quite incompetent. Throughout the process, there were various hiccups and even errors made in numbers. We did not trust Sandra at all and thankfully things were caught because we reviewed everything multiple times. The communication was even worse, whenever Lennar wants something they pressure you to have it done ASAP but when you have any questions you basically need to contact them/remind them every single day for an answer. Sandra didn't even have the right date of our closing. The day of closing, literally two hours before it was scheduled, we did not know if it was going to be virtual or in person. We were supposed to receive our closing documents at midnight and at 7am the day of we had to chase Sandra because nothing had been sent - she had miscommunication with the closing team and we did not get our closing documents till about 1.5hr before the closing appointment. The builder, Rodney, although very attentive and reassuring during our first walk throughs, dropped the ball for multiple things. Our concerns were often dismissed or conveyed as "not serious" and we really had to advocate for repairs. It has been two months since we closed and we still have not had the kitchen light cover replaced that was cracked - and like mentioned before, we have had to contact Rodney and Lennar multiple times the past two months for them to address it. Lizz, the home consultant, has been equally disappointing in this experience. Overall, we are grateful to have a new home but we are disappointed with the company and not completely satisfied with the quality of our home. The only positive thing I have to say about this experience, is that we are glad we finally closed and that we don't have to deal with them again. ... More

Lennar mortgage officer Tom was quite difficult to work with, After establishing this was my first property and needed various issues explained, at times the answers were borderline rude, left me feeling like an idiot for asking a question he was inferring I should know the answer. Was nice in general conversation but didn't feel the need to explain. I found issues with his work, initially I wanted 20% down. Later to find out that the numbers in his system were showing 18% down and added insurance. He didn't see the need to make corrections and re send the correct figures. I was away from home, out of state for over a month, where I left clear instructions that my real estate agent(family friend) will represent me in my absence. Not one call or email was returned to my real estate agent during that period. As it got to a point, I confronted Tom and said I will not deal directly with him anymore as I feel I am not getting the service/support I need as well as expressing my complete disappointment in the service provided. Lennar concierge Jody Ann was quite confusing at times with not replying to all in thread, omitting information in various emails, causing confusion between myself, my agent and other people in the email threads. I fought for a month before I received an answer about the Flood report survey, and after multiple emails asking for this documentation to acquire home owners insurance, she sent it to Lennar mortgage. Again, more emails, more time, more frustration I acquired what I had been asking for over a month. Finally at closing, They went past their day for closing that THEY made, then wanted to reschedule at a day that didn't suit me. If on my next home I have an option of a Lennar home and ANY other home, I will choose any other builder based off this poor experience. ... More

Good value for the price - beautiful clubhouse & facility.

It is a smooth experience overall

Definitely get your own home inspector.

Beautiful homes and great quality!

Very low quality on material plus warranty people not helpful on coming to repair problem.

Great house for the price. Small details were overlooked but it’s the things that you only notice living there for a month. Love the townhome that I got! The welcome packet could be a lot more helpful and informative. Had to figure things out on my own which is the only reason for the 4 stars. Overall I love it!

Very informative about the entire process

Experience was gr8 from start to finish, home is everything we expected and more Simple warranty repair requests have been answered and solved in swift reaponse

The response time for questions on the solar system was not responsive until 3 weeks after signing then they answered my phone call. Sunnova doesn't answer the question they give you an excuse and it isn't their fault. They point the finger at everyone else. It is going on 2 months since I signed and ownership was ours. We still don't know where in the process of getting our systems rook up and online line. There departments don't talk to each other. When you call you only talk to the new service department which isn't kept informed by the connections department as to what step in the process your paper is. ... More

Did a home walk had my driveway ruined by sod installers gouge marks every where was told would fix it they ripped out the section that was damaged pored new concrete however they broke my front sprinkler head it no longer fits flush in ground sticks out left debris and concrete nails wood in my driveway for three half weeks reached out mangers amd hone reps constantly calling emails to gwt it removed they finally sent some one to clean that mess up left dried concrete all over my driveway finally spoke to manager about issue he said he'll have my sprinklers repaired and new sod put on my lawn that they ruined never did haven't heard or seen them can't get a hold of anyone lennar doesn't take accountability for there mistakes I regret purchasing if I known they would be like this buyer beware stay far away from them would not recommend purchasing a lennar home also front face on my kitchen drawers f3ll off 1st week in home and my breaker box for dryer keeps tripping have to reset it constantly ... More

One aspect that particularly stood out to us was the quality of materials used in the construction of our home and trustworthiness. We were delighted to see the attention to detail and the use of durable, high-grade materials throughout. This gives us great confidence in the long-term quality and value of our investment.

My overall experience was not bad. I adore Michael C that did my walk throughs. I did not have the same experience with the sales rep on site. She was on the verge of rude more often than not. I also have not enjoyed the fact that there seems to have been miscommunication on what my town I actually live, I am a month in and still don't know what my address is : Fountain Inn or Simpsonville : even the utility companies have the address listed differently.....but I love my home,

wasting my time with this survey

Financing was easy. Workmanship is the absolute wort. My Brand New home was not detailed at all. My stove I was told it was on when they did their inspection it was UNPLUGGED. My flooring was put together with bits and pieces. Lots of little pieces landscaping cheap only 20 feet of sod when I have at least 50 feet needed to cover yard. Big gaps that my dog got out under the gate. I didn’t realize how small the door entry to the bathrooms are my walker doesn’t fit through the door. Bee nest in my garage it’s my problem. I just moved in. I’m allergic to bees No upgrade center. You pay HOA fees even though the pool is not ready the workout area is not ready but you can pay every month that it’s incomplete. Would I buy again from Lennar. No. I would not. Buyer beware. ... More

The home is just awesome and really justify it's value. There is high value for the money paid.The equipment, environment are all awesome and can be recommended to people.

a lot of extra effort in the details will be better, details are where the money is.