Lennar Reviews
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What Real Homeowners Say About Lennar
With an average rating of 3.7 stars, Lennar is known for building quality new construction homes. Homebuyers rate their experience based on factors such as floor plans, affordable upgrades, quality craftsmanship, and customer service throughout the homebuilding process. We've collected feedback from 21976 verified homebuyers to give you an honest look at what it's like to build a new home with Lennar. Read their unedited reviews, feedback, and complaints to help you decide if Lennar is the right builder for your new home.
Customer Reviews
Very greatful and a great experience
- Elida M.
- Verified Homebuyer
- February 07, 2025
- New Braunfels, TX
Salesman was very nice and handle all my concerns very well
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Positive
- Anthony S.
- Verified Homebuyer
- February 07, 2025
- Eastampton, NJ
It has been a good experience coming to a neighborly venue. I am new and my reactions are maturing daily.
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 5
1st Time Homebuyers
- Isaiah W.
- Verified Homebuyer
- February 07, 2025
- Toano, VA
You Learn a lot but more after your purchase.
Total Score 3
Quality 1
Trustworthiness 2
Responsiveness 1
New townhouse
- Ausra G.
- Verified Homebuyer
- February 06, 2025
- Mesa, AZ
I bought my beautiful townhouse more than a month ago. Lennar team were very helpful through the buying process. I sure had a lot of documents to sign but after only 3 weeks and 2 days, the townhouse was mine. By the 15 day check, I found some minor workmanship deficiencies. Lennar representative Dan came over to review and eventually set appointments to correct them. Most of everything is completed and I am finally able to complete settling in. I really appreciate the supportive process from Lennar and would recommend their homes to any new buyers! Thank you!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Outstanding!
- Jessica C.
- Verified Homebuyer
- February 06, 2025
- Lindenhurst, IL
Overall, I’ve been very pleased by the service and value of my Heritage Park Lennar property; particularly the sales department (love Michelle!), and the construction side… my walk through experiences were thorough and super friendly!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Did their job
- Robert B.
- Verified Homebuyer
- February 06, 2025
- Moncks Corner, SC
From the sales associate to the loan officer everything went smoothly and met my expectations.
Total Score 4
Quality 3
Trustworthiness 4
Responsiveness 4
Buying experience was not great
- Rayad B.
- Verified Homebuyer
- February 06, 2025
- Statesville, NC
Paper work for closing wasn’t ready on time waited till the day before closing. And there were a bunch of mistakes. Then the day of the closing I had to sit there for way to long because they took forever to fix the mistakes! 10/10 will not ever go through lennar for a mortgage again!
Lennar responded:
Good afternoon Rayad, we appreciate you sharing your closing experience with Lennar Mortgage and apologize for not meeting your expectations. We hope that moving forward, you will enjoy your home and create beautiful memories in it. We look forward to earning back your trust as we strive to provide you with a better experience as a homeowner. In the meantime, for any general questions or warranty-related issues, do not hesitate to contact your local customer care team by submitting a request online through your Lennar account. This online portal ensures your request is documented, prioritized, and addressed promptly. Sincerely, Lennar Corporate Customer ...
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Well Built Home
- Paul B.
- Verified Homebuyer
- February 06, 2025
- Roseville, CA
I've only been in home for a month but it seems very well built and warranty requests are taken care of promptly
Total Score 3
Quality 5
Trustworthiness 4
Responsiveness 5
Numerous rework tickets
- April R.
- Verified Homebuyer
- February 06, 2025
- Land O' Lakes, FL
Closed two months ago and almost every single week after closing, we experienced issues with the house where we had to call the builder to send contractors out to make corrections. For the price we paid for the house, this is truly unacceptable.
Lennar responded:
Good afternoon April and thank you for sharing your feedback with us. We’re sorry to hear about the issues you have had with your new home. We truly appreciate your patience as we work to address these matters through warranty tickets. I’ve forwarded your feedback to upper management for review. For future questions or warranty requests, please continue reaching out to your local Customer Care Team by submitting requests through your Lennar Account. This ensures your concerns are documented and prioritized for a timely resolution. You’ll also be able to track the progress of your case in real-time and communicate directly with your customer care team. If you haven’t already, we invite you to download the Lennar Account App, which allows you to manage your home right from the palm of your hand. Sincerely, Lennar Corporate Customer ...
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 3
Painless good experience!
- Charles S.
- Verified Homebuyer
- February 06, 2025
- Englewood, FL
Got this home for my mom to retire in, great price built, sturdy hurricane resistant I have no complaints. Warranty team responds quickly. Communication with everyone was very efficient..
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Beginning to end a great experience
- Michael S.
- Verified Homebuyer
- February 06, 2025
- Henderson, NV
From Jonathan the Lennar agent, to the mortgage dept staff, the walkthroughs and sign off, and warranty - everyone was responsive, helpful and professional. We downsized slightly after 27 years in a house we bought new in Vegas. That transaction was nowhere near the quality and ease of purchasing our new Lennar townhouse. Keep up the good work!
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Absolutely hate Lenner - Houston TX
- Paul A.
- Verified Homebuyer
- February 06, 2025
- Hockley, TX
I hate Lenner. They use the cheapest materials possible, and the quality of life of the homes they build is horrendous. They have monopolized playing in our faces: foundation cracks, appliance issues, and no resolution from Lennar.
Lennar responded:
Good afternoon ...
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
So happy we made the move!
- Gina C.
- Verified Homebuyer
- February 06, 2025
- Spartanburg, SC
We have had a great experience purchasing our home in Cleveland Meadows. Our home is in a great location, we appreciate the little extras that Lennar put into the home. The initial process they are very attentive and responsive which was very helpful and appreciated. I will say after the purchase there really isn’t any follow up or much response if you have questions which is a bit disappointing. They should have post purchase agents or something like that to make sure all is well and you can have a point person to go to for any questions etc. Otherwise we definitely recommend.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 4
Construction, sales, service and mortgage team
- Todd W.
- Verified Homebuyer
- February 06, 2025
- Bend, OR
The entire central Oregon team were the best team so far in our family. This is our 3rd new home and our 2nd with Lennar. Doubt it will be our last either. Thanks to all for a wonderful experience.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
No Regrets, Great Decision
- Lester P.
- Verified Homebuyer
- February 06, 2025
- Summerville, SC
We searched for a community and company to buy with for 4 years in the Summerville area. Worth the way and best decision would could have ever made. Lanar made the experience and process very comfortable and pleasant. We thank the Lanar family for helping us through the process like family.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Do not trust Lennar
- Vicki L.
- Verified Homebuyer
- February 06, 2025
- Land O' Lakes, FL
I am totally unhappy with my experience with Lennar. They already raised my HOA fees and I’m only living here a month. Every time I turn around they are charging us for more things that were never explained either at closing or when I first looked at the community. Living in a 55t community, most of us are on a fixed income. Had I been aware of all the extra dues, I never would have bought here. Very unhappy and will consider moving.
Lennar responded:
Good afternoon ...
Total Score 2
Quality 2
Trustworthiness 1
Responsiveness 2
Responsive
- Anonymous
- Verified Homebuyer
- February 06, 2025
- Greenwood, IN
Very fast to respond to any issues that arise which is a breath of fresh air
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 5
Home
- Martin M.
- Verified Homebuyer
- February 06, 2025
- San Antonio, TX
Im enjoying my new house
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Peak at Lennar is an untapped Paradise
- Robert P.
- Verified Homebuyer
- February 06, 2025
- Valencia, CA
We looked for quite awhile and landed in paradise just north of LA. Jasmine was beyond welcoming and knew exactly where to take us - to our dream home! Like all new homes, issues come up but the process with Dru and his team are second to none. So timely with repairs, so welcoming for feedback, and exceptional with making us feel at ease in our new community. If you are looking to move out of the city and land in paradise with a team that puts you first - Lennar is second to none!
Total Score 3
Quality 4
Trustworthiness 4
Responsiveness 5
Stonehaven is a great model!
- Anonymous
- Verified Homebuyer
- February 06, 2025
- Elizabeth, CO
This awesome floor plan features a four-car garage, five bedrooms, four bathrooms, and a two-story great room with additional room in the unfinished basement. There is no more need to say. The only thing that I would want is a lot with an acre or two to put the cherry on top.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 5
New home purchase
- Tamara E.
- Verified Homebuyer
- February 05, 2025
- Smyrna, TN
Lennar professionals made our new home purchase a very pleasant experience! We were updated weekly regarding the progress of our new home build. Adam especially was a wonderful help. We now have a finished, beautiful new home that we love. The attention to detail was greatly appreciated.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Craftsmanship is very poor
- Jenell D.
- Verified Homebuyer
- February 05, 2025
- Henderson, NV
My house was built very poorly. I don’t feel the construction team for Lennar actually cared about how the house looked cosmetic wise. The things they said were “normal” are not normal. I have areas missing paint, huge chips in the door frames that were just painted over. Baseboards that look like a 5 year old installed and painted. Uneven texture. Water heater issue that they can’t seem to fix after 5 appointments. Chips out of my kitchen cabinets that they painted over. Very disappointed and very unhappy I can’t enjoy my brand new home.
Total Score 3
Quality 1
Trustworthiness 2
Responsiveness 4
Shortfall at Every Step
- Bailey S.
- Verified Homebuyer
- February 05, 2025
- Bulverde, TX
At the start of my homebuying experience, I worked with sales rep Angel, who was terrific. He was very knowledgeable, and if he did not know the answer, he got me the answer. Angel showed me houses in four different cities around San Antonio. He never made me feel like a hassle and made it a point to help me when coming into town, as he knew I was purchasing out-of-state. When I decided to move forward with a house in Bulverde, I was told there were no sales incentives on the house because it was not included in the year-end sales event as it would not be closing by the end of the year. I ...
Total Score 3
Quality 2
Trustworthiness 2
Responsiveness 5
lennar
- Michael M.
- Verified Homebuyer
- February 05, 2025
- Jarrell, TX
Awesome Cindy is fantastic they told me exactly what I needed to do to purchase a home, helped me through the process. If ever by another home it will be only with Lennar ever.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Whole experience was positive.
- John G.
- Verified Homebuyer
- February 05, 2025
- Frankford, DE
So I will start from the beginning. We came to Milos Haven to look at a townhome. I suffer from major depressive disorder and major anxiety and the list goes on so coming to look at a town home was not something that I wanted to do. Our sales rep. Sung was a wonderful person right from the start and that made me safe around him. Sung showed us the models gave us some options and kept us in the loop until we were able to purchase a townhome at Milos Haven, Sung answered all my questions and even educated me a little about the area and the home. I felt very comfortable talking to Sung and he ...
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
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