Lennar Reviews

Brian in sales was great to work with,Chase the foreman was just fantastic as were zLoree and Chris they handled our issue's in a fast and very perfessional. They were all very friendly and seem to care about us !

Smooth, professional and easy process

Honestly for a new home it wasn’t the worst but I definitely had to stay on top of things after moving in. They missed a bunch of stuff. The contractors they use are garbage. When putting in tickets to get things fixed that they messed up on or didn’t do it’s like pulling teeth.. had to put multiple tickets to get things done. Horrible customer service. Even the guy who is suppose to take care of things talked to me like I didn’t know anything and I had to put in another ticket just to get him to fix it.. they ruined my lawn and only half fixed it and told me they weren’t going to fix it after it was there fault to begin with.. told me to water it more when the grass was already dead.. in stage 3 water restrictions and gave me a 900$ bill cause they wouldn’t just fix the problem. I’m still pretty pist about it.. ... More

Please make adjustments if the buyers want to make minor adjustments before the build.

Like most builders the first priority is to get you into the new property. At first you will find 20 people chasing you to get the process moving on time.. after that it kind of slow down. Once you need something, it basically comes down to the character of the individuals (luck of the draw) from Lennar who actually are willing to help. Some of the others, they insulate themselves from you once the home closes. I have issues with their mortgage transfer process that no one can give me a straight answer. Some warranty items pop up, good luck getting with Customer Service to call you back.

The main issue was after moving in and finding all kinds of not quite finished things, places where there’s messed up paint(or none at all), damaged ceiling, wall, doors etc. Things not being square is also an issue. I spent nearly 1/2 the price of this home with KB and had a MUCH nicer end product, especially for the price. The market sucks for buyers and these builders are raking it in with a smile on their face.

From initial sales contact all the way to handing over the keys....impressive service!

The HOA app iCON is a giant cluster fu—. It does not work. I have tried several times to get help. Nobody is never available to help.

Trent was my new home consultant. I cannot say enough good things about Trent. Made sure I understood all aspects of the purchase, kept me informed of progress, always responsive to my questions and concerns. Treated me like I was family.

We experienced a great sales person who worked with us as we relocated to Andover, MN. It was great to see so many models so that we could make a decision on what kind of villa we wanted.

Great professional workers prompt and able to fix and lend assistance when needed

Everyone I met was professional,kind,helpful and knowledgeable.

Great experience from start to finish.

Jaist and Danny have been wonderful to deal with on repairs and information as well.

Extremely helpful and joyful personnel helped make a complex and stressful transaction manageable. Also fantastic incentives and a well built comfortable home just put the cherry on top of a great deal!

Great home and price but the house came with some cosmetic issues and hvac issues and haven’t had my warranty request served. Very poor response times in that regard.

The homebuying experience was rough. First, we were not allowed to use an agent, which made me feel at the mercy of Lennar when going through the process. Second, our home concierge was terrible. She would update us on the status of the house late in the night. On inspection day, the house was not ready and had to reschedule after we were already present at the appointment. Finally, they moved our closing date only a few days after were expected to close and put up a fight after we requested to close two days after the proposed closing date. The house is decent but the materials are cheap. The walls scratch easily, the fake vinyl floors are easily dented. Overall, I wasn’t satisfied with the experience. ... More

My overall experience was satisfactory.The sales personals were on point and polite and very helpful.

My wife and I met Ms. Denise from driving around and looking at new communities, then walking in when possible. From the day we met Denise we knew we wanted to take this journey with she and Lennar, and that is exactly what we did. The overall experience was absolutely phenomenal. We have no regrets whatsoever. Such an amazing staff there with Lennar. Truly amazing.

We have had no issues with the build quality of our home so far. These homes are built with quality materials and workmanship. Small items noted on our final inspection were fixed. Our only frustration so far has been a communication problem. Simple, things such as trying to find out the exact name of the color of our white paint, so that we can get some touch up paint, have been far more difficult than they should be. The only other issues we have had were also communication issues. Some staff need to be re-trained so that correct information is being given to buyers. But this is not a build issue. ... More

I'm disappointed with Upper Management. When I bought my house in Lennar's 55+ Senior Community, I asked if they would install a couple of items (Grab Bars & Higher Toilets) their answer was NO! I have lived in three other 55+ communities and they where more accommodating for older residents needs. I would not recommend Lennar to Seniors!

Most dealings with your represent I’ve s were good.

I have had an issue in my home since first walk thru and over two months later given constant run around. Still with no answers and it is delaying everything else that needs to happen in my home and my elderly mother has to delay moving in because of this issue and creating so much stress to my family. My husband ended up in the hospital with the added stress. Buying a new home should be happy and satisfying time not like this.

Thank you Lennar for an awesome homebuying experience from start to closing! I am excited about my new home!

Had a good experience with lennar and finance team