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Lennar Reviews

What Homeowners Have to Say About Lennar.

Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 21136 homeowner reviews to learn why they are the right team to build your new home.

Lennar

has 3.7 out of 5 stars overall

21136 Reviews

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Responsiveness 3.6

Customer Reviews

Customer service

  • Betty G.
  • Verified HomeBuyer
  • November 01, 2024
  • Princeton, TX

Lennar has a great team and addressed all walk through issues immediately. Issues I had after I moved in were also addressed right away.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

Super smooth transaction until you get the keys to your house and then the nightmare begins

  • John W.
  • Verified HomeBuyer
  • November 01, 2024
  • Tucson, AZ

We actually had a nice smooth transaction with the Lennar Lenders and everything was going great up until we closed. The day of closing we noticed that water from the master bath shower would leak out the front from where you enter into the shower. Our Construction manager who did the walkthrough with us made a note of this and shared a text with us who he made to someone to help us out. We were told we would need to go through the warranty department now. So we filed a complaint and the response back from the woman that helped us is that there was no problem and that Lennar was not going to ...

Lennar responded:
Thank you, John, for taking the time to share your experience with us. We apologize that we didn’t meet your expectations. I have shared your feedback with upper management for their review. Sincerely, Lennar Corporate Customer Care

Total Score 1


Quality 1

Trustworthiness 2

Responsiveness 2

from sales to mortgage process, very disappointed and frustrating process

  • Roberto B.
  • Verified HomeBuyer
  • November 01, 2024
  • Fort Mill, SC

Always review contracts before you sign anything and dont let sales agent rush you through the process

Lennar responded:
Good afternoon, Roberto, thank you for taking the time to share your comments with us. It seems like we did not meet your expectations during your homebuying process. We hope to have the opportunity to earn back your trust and improve your experience with us moving forward. If you have any questions or warrantable issues, please do not hesitate to submit a warranty request online through your Lennar Account. This ensures your request is documented and prioritized for a prompt resolution. All the best, Lennar Corporate Customer Care

Total Score 1


Quality 3

Trustworthiness 1

Responsiveness 1

THE TOWN HOUSE HAS PLENTY OF ROOM

  • Jason S.
  • Verified HomeBuyer
  • November 01, 2024
  • Ramsey, MN

I FELT RUSHED FOR THERE STUFF AND MY QUESTIONS COULD WAIT SOME FOR DAYS.

Total Score 4


Quality 3

Trustworthiness 3

Responsiveness 3

The worst date of my life

  • Joseph Y.
  • Verified HomeBuyer
  • November 01, 2024
  • Sparks, NV

From the buying of the house to moving in with so many issues the house looks nice on the outside but that’s it and even then I still have to fix things if I ever buy a new house again it will not be with Lennar

Lennar responded:
Good afternoon, and thank you for taking the time to share your feedback with us, Joseph. We are sorry to hear we failed to meet your expectations. We hope to have the opportunity to earn back your trust and improve your experience with us moving forward. If you have any questions or if you encounter any warrantable issues, please do not hesitate to submit a warranty request online through your Lennar Account. This ensures your request is documented and prioritized for a prompt resolution. Sincerely, Lennar Corporate Customer Care

Total Score 2


Quality 2

Trustworthiness 3

Responsiveness 3

No good experience

  • James L.
  • Verified HomeBuyer
  • November 01, 2024
  • Milton, DE

Our experience was horrible was not told all info up front about fees and wasn’t told that any water that being used for lawn is considered water going into sewer which it’s not they should of put 2 water meters on . Al door to basement is to small should have been a 36in door so you can get things down there it’s a 36in stairwell. So we lose 1/3 of our house because doorway to small. Not a good experience at all I was charged for things starting sept 3 and we did not settle till sept 11

Lennar responded:
Thank you for sharing your experience with us, James. We are sorry to hear we did not meet your expectations.
If there are any outstanding warrantable issues, please submit a warranty request online through your Lennar Account. This ensures your request is documented and prioritized for a prompt resolution. We hope to have the opportunity to earn back your trust and improve your experience with us moving forward.
Sincerely,
Lennar Corporate Customer Care

Total Score 1


Quality 4

Trustworthiness 1

Responsiveness 3

Good

  • Ellen S.
  • Verified HomeBuyer
  • November 01, 2024
  • Monroe Township, NJ

Good but response to issues slow

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 3

Things went well.

  • Ragen M.
  • Verified HomeBuyer
  • November 01, 2024
  • McCordsville, IN

I love the inspection procedures.

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 5

It was one of the easiest & best experience we ever had!!!

  • Peter T.
  • Verified HomeBuyer
  • November 01, 2024
  • Dover, DE

Everyone we came in contact with at Lennar we can't say enough good things about. Nicole at the sales office was so patient with us in showing us as many homes until we decide on the one we picked. Which was the Beacon II. We also meet Ed & Shawn who answered any of our questions or concerns we had. We would highly recommend anyone looking for a home to come to Noble's Pond & purchase a Lennar home

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Thanks for your help on every step

  • Nedim G.
  • Verified HomeBuyer
  • November 01, 2024
  • Princeton, TX

Thanks for your help on every step.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Love our new Lennar Home!

  • Susan D.
  • Verified HomeBuyer
  • November 01, 2024
  • Wimauma, FL

Amazing experience from the first step into Lennar sales office. Carlo our sales agent was amazing and also lennar mortgage and construction supervisors Jesse and Robbie who did walk thu with us. After move in if we had something that needed to be done they did it so fast. Amazing experience! Love Lennar!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Wel

  • Ataklti W.
  • Verified HomeBuyer
  • November 01, 2024
  • Westfield, IN

I like Lennar they are very fast and nice

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Outstanding Experience

  • Tanisha M.
  • Verified HomeBuyer
  • November 01, 2024
  • Statesville, NC

I would definitely recommend Lennar homes to anyone that is looking to buy a home. The process was easy and quick. Every person we worked with was great! We closed and in our new home within 30 days.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Nayef

  • Nayef A.
  • Verified HomeBuyer
  • November 01, 2024
  • Forney, TX

It was a good experience buying my new home . Every thing went smoothly. I would recommend buying from lennar to all my friends and family .

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

First time home buyer

  • Jacqueline S.
  • Verified HomeBuyer
  • November 01, 2024
  • Stockton, CA

I’ve been trying to buy a home for years and Lennar made that a reality. I really loved the mortgage team and how helpful they were at assisting me pay exactly what I needed to get qualified for my purchase. Thank you for making home ownership a reality.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Great experience first time home buyer

  • Juan G.
  • Verified HomeBuyer
  • November 01, 2024
  • Converse, TX

The process was so easy the loan officers were such a pleasure to work with any one who wants to buy a home i highly recommend lennar. They will work with you any way possible.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Overal review

  • Maria B.
  • Verified HomeBuyer
  • October 30, 2024
  • Clermont, FL

We closed the house on 8/29/2024, we had issues with the back door, did not lock; during the first walking there was no refrigerator and was brought in a week later, after hurricane Milton, the lanai roof soffits were gone and the ones left we found out they were stitched with plastic staples, poor quality of construction on a brand new home that the lanai back door roof did not held winds; resulting in the homebuyer fixing it, The bathroom door when I open the shower door it hits the countertop from the bathroom counters. Overall, with some many issues at least you should have added the ...

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 4

Experience with builders

  • MARTHA R.
  • Verified HomeBuyer
  • October 30, 2024
  • Montebello, CA

The house was very poor clean, one of the bathrooms had a stain that was hard for me to remove, and the balcony and the home's outside windows were very dirty. I will need to pay somebody soon to do the cleaning.

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 4

When working with Stephanie it was lies after lies!

  • Linda M.
  • Verified HomeBuyer
  • October 30, 2024
  • Ontario, CA

Lennar promise low rates and incentives but it really isn’t!

Total Score 3


Quality 3

Trustworthiness 1

Responsiveness 1

Edgewater Heritage

  • Roland B.
  • Verified HomeBuyer
  • October 30, 2024
  • Dayton, MN

My experience with Lennar was great: from the site seeing through the closing date. The team handling my purchase process was helpful and organized as the process continued. I would recommend Lennar to anyone who is looking for a reliable and professional builder for their next home. Best,

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Loan process and move in expectations.

  • Anonymous
  • Verified HomeBuyer
  • October 30, 2024
  • Wimauma, FL

The loan process was a complete nightmare! We literally showed up to closing and were told that our loan had not had its final approval and had to wait an additional 3 hours for them to get it figured out. Mind you, this was after we were told the previous night at 8:30 that we were good to go. No one called us to let us know of the rescheduling either which is completely unprofessional. We also had to continuously provide the same proof of funds over and over and over again. We were told that we recieved our final approval approximately 1 week prior to closing but were still asked to provide ...

Lennar responded:
Thank you for sharing your experience with us. We sincerely apologize for the inconvenience and frustration you have faced during your home-buying process. We understand how disappointing it can be to encounter issues with the mortgage process and walkthroughs. We appreciate you letting us know that you have had a positive experience with our warranty team. If there are any outstanding warrantable issues, please continue reaching out to your Local Customer Care team by submitting a warranty request online through your Lennar Account. This ensures your request is documented and prioritized for a prompt resolution. Sincerely, Lennar Corporate Customer ...

Total Score 2


Quality 3

Trustworthiness 2

Responsiveness 2

Lennar Provided Us Our Dream Home

  • Timothy B.
  • Verified HomeBuyer
  • October 29, 2024
  • Brooksville, FL

We have purchased several homes, with the last two forever homes being custom builds. We know exactly what we want and how we want it. We never expected to walk into this Lennar Home and find that it was about 99% exactly what we wanted from design down to flooring and color scheme. We couldn't be more happy with the overall construction quality, warranty follow up and most importantly, the folks that helped us get into the house, Lennar Mortgage and Lennar Insurance. It was such a blessing to have them all working together as it made the closing process fast and easy without any ...

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Horrible experience!

  • Anonymous
  • Verified HomeBuyer
  • October 29, 2024
  • Raleigh, NC

I could write pages about how awful my experience has been, but to summarize things….I wish I would have never brought a house with this builder or in this neighborhood.

Lennar responded:
Thank you for sharing your feedback. We sincerely apologize for the negative experience you have had with your home purchase. We regret that your experience did not meet your ...

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Long list of issues before intial punch list and after and days after move in.

  • Ryan K.
  • Verified HomeBuyer
  • October 29, 2024
  • Lakewood Ranch, FL

Lennar did not fix items before our closing as promised. Much of the blue tape was removed even though the issues had not been resolved. Items are slowly being addressed via warranty tickets weeks later.

Lennar responded:
Thank you for sharing your feedback, Ryan. We sincerely apologize for the issues you have experienced with your home. We understand how frustrating it can be when promised fixes are not completed before closing and when issues persist even after moving ...

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 2

Bad customer behavior

  • Mukesh M.
  • Verified HomeBuyer
  • October 29, 2024
  • Westfield, IN

1) Initially we booked lot but they changed it to another plot saying layout issue. they didnt give us option. literally forced us to take a the home which we didnt want. 2) no modification request was accepted

Total Score 3


Quality 4

Trustworthiness 2

Responsiveness 2

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