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Lennar Reviews

What Real Homeowners Say About Lennar

With an average rating of 3.7 stars, Lennar is known for building quality new construction homes. Homebuyers rate their experience based on factors such as floor plans, affordable upgrades, quality craftsmanship, and customer service throughout the homebuilding process. We've collected feedback from 21976 verified homebuyers to give you an honest look at what it's like to build a new home with Lennar. Read their unedited reviews, feedback, and complaints to help you decide if Lennar is the right builder for your new home.

Lennar

has 3.7 out of 5 stars overall

21976 Reviews

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Responsiveness 3.6

Customer Reviews

could be better

  • Gary S.
  • Verified Homebuyer
  • January 16, 2025
  • Maricopa, AZ

i would like more ethernet plugs in the rooms some have none for items that react better than wifi connection also the back yards could have some attention rather than just dirt or at lease tamp and compact it add better quality appliances and thermostats ecobee or nest

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 3

Construction Manager is amazing! everything else is so-so

  • Anonymous
  • Verified Homebuyer
  • January 16, 2025
  • Fort Pierce, FL

Our construction Manager, Macki is amazing! Everything else has been so-so... We have had a normal amount of "new construction" issues and our construction manager is always on top of it and doing everything she can to get it fixed but the folks that are "fixing" the issue are not really fixing the issue, just trying to cover up. It is extremely frustrating. There are a lot of things that could look way better if they were just fixed correctly the first time. The buying side was good, but the mortgage and title side of things had their own issues, not paying my insurance right away and ...

Total Score 3


Quality 2

Trustworthiness 3

Responsiveness 5

Buyer beware!!! Do not buy from Lennar!

  • Anonymous
  • Verified Homebuyer
  • January 16, 2025
  • Ruskin, FL

I would never recommend buying a home from Lennar. It was a nightmare from start to finish and still is to this day. The process took 3 agonizing months to close because their mortgage team had issues with us not being married or FL residents yet. Then we found a ton of things wrong with OUR BRAND NEW HOME. They made us do a new home introduction 1.5 months before we closed and then a month after we closed when we finally got to move in, we found a whole list of things that made our 800K home feel like a foreclosure home. I cannot take a bath in our tub because they have so much crap caked on ...

Lennar responded:
Good afternoon and thank you for sharing your review. We are sorry to hear about the poor workmanship you've encountered in your new home. If there are still any outstanding warranty items you need assistance with, please send an email with details of your concern to CorporateCustomerCare@Lennar.com, and we'll help with the follow-up. For future warranty issues or questions, please continue to reach out to your local Customer Care team by submitting a warranty request through your Lennar Account. This helps ensure your request is documented and prioritized for faster resolution. Sincerely, Lennar Corporate Customer ...

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Fantastic Sales Experience - Mixed After Sales

  • Anonymous
  • Verified Homebuyer
  • January 16, 2025
  • Englewood, FL

Our Lennar Realtor Rep. Richard was fantastic. So glad we got him. He was super knowledgeable, very supportive through the process, and even after the sale. You need to keep a very close eye on details at the walk thru and after. The workmanship in general was good. Mostly just cosmetic flaws to fix. However, there were additional items we found after moving in and a few from the walk through punch list that were not fixed. Take your time and thoroughly review inside and out. Matthew was our warranty rep after we moved in and he was super supportive with great communication. When we did ...

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 5

Pauline

  • Pauline D.
  • Verified Homebuyer
  • January 16, 2025
  • Loxahatchee, FL

My experience with Lennar mortgage company was great. But I wish I had the opportunity to make some changes especially in the bathroom, I would have chosen different titles. It’s a beautiful home. I just wish I had a chance to add my own personal touch. I would recommend Lennar mortgage company to friends and family.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4

Buying a home with Lennar was the absolute best choice we made.

  • Stephen R.
  • Verified Homebuyer
  • January 16, 2025
  • Eagle Lake, FL

We are not new to the home-buying rodeo, in fact, this was the 4th home we have bought since 1985 and by far, buying with Lennar was the best experience we have had with any other builder, or at any price-point. When we approached the Lennar home rep we already had 2 other builders about to work with us, but Lennar beat them both by calling us on our way back home while I was driving to get us prequalified, what a pleasant surprise! It was close to 11pm and the Lennar rep stayed with us all the way until he got us qualified! We also had a firm deadline to move out of our previous home, and ...

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

RN

  • Rosebilla P.
  • Verified Homebuyer
  • January 16, 2025
  • Rosharon, TX

I’m happy with my house

Total Score 5


Quality 3

Trustworthiness 5

Responsiveness 5

Not the Lennar of yesteryear

  • Lisa V.
  • Verified Homebuyer
  • January 16, 2025
  • Palm Bay, FL

I’m sad to say that Lennar’s business model has changed and not for the better. We had a new build Lennar home in California years ago and was a more than pleasant experience. The quality of workmanship during building is poor. Seems to be an industry standard these days throughout the industry. Just A few examples include while on our final walkthrough, nearly all cabinet doors when opened hit the wall, other cabinets,refrigerator, etc.. I brought it to the attention of the construction team, and was told “ that’s on the homeowner”. There are tons and I mean tons of paint problems on ...

Total Score 3


Quality 2

Trustworthiness 2

Responsiveness 4

Lack of pride in craftsmanship

  • Anonymous
  • Verified Homebuyer
  • January 16, 2025
  • Homestead, FL

The workmanship and attention to detail is subpar to say the least. Drywall 2-3” short of the floor, hidden by the base boards/warped plywood underneath the carpet/everything painted over from the floor to returns to windows and doorknobs. Little to no insulation in the attic after being sworn to that it met standards. I could go on but you get the point. Pretty embarrassing to turnover a home like that.

Total Score 3


Quality 1

Trustworthiness 2

Responsiveness 1

Good experience over all except workmanship

  • Linette C.
  • Verified Homebuyer
  • January 16, 2025
  • Land O' Lakes, FL

Overall great experience. The consultants were awesome. But as far as workmanship, fast and sloppy not quality materials used. They don’t even come with ceiling fans anymore.

Total Score 5


Quality 2

Trustworthiness 3

Responsiveness 5

Buyer Beware

  • Jimmie C.
  • Verified Homebuyer
  • January 16, 2025
  • San Antonio, TX

The home buying experience I had with Lennar was just horrible. It seems like all they care about was me closing as soon as possible. The workmanship for this 340,000 house is so horrible. I am still dealing with issues to this day. I have paint and texture all over my light fixtures, flooring issues, spray paint on my floor. The biggest thing that was so bad was the communication. I have spoken to managers , directors and rude consiglieri’s and it was as if the right had no idea what the left hand was doing. if I had know certain things like the HOA mandatory internet and other things I ...

Lennar responded:
Good morning Jimmie, Thank you for sharing your recent home purchase experience. We are sorry to hear about the poor communication and workmanship you've encountered. If there are still any outstanding warranty items you need assistance with, please email the details of your concern to CorporateCustomerCare@Lennar.com, referencing this review and we'll help with the ...

Total Score 2


Quality 1

Trustworthiness 3

Responsiveness 3

Coach home

  • Anonymous
  • Verified Homebuyer
  • January 16, 2025
  • Venice, FL

Overall pleased with the experience and closing on time, actually a week early. Believe we have excellent value for our purchase price even though our buy was near peak of market. Lennar construction rep, Dalton, was great in showing us use of home and maintenance rewuirements at closing. Only down side has been A) a few quality/workmanship issues which they have begun fixing buy ideally should have been corrected before closing, and B) many of the amenities that were supposed to be open prior to Christmas are still a couple months away.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 3

The Process

  • Jean J.
  • Verified Homebuyer
  • January 16, 2025
  • Eagle Lake, FL

I’m so excited that I bought the new house at the McLeod community area. From the beginning to the end, it was flawless process from the loan officer to the closing. I haven’t seen anything change from the commitment standpoint since I bought the home. I’m very happy with the community and the people who live there.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Very disappointed & do not recommend

  • Anonymous
  • Verified Homebuyer
  • January 16, 2025
  • Corpus Christi, TX

My house took 2.5 months longer than anticipated and ultimately closing required me to accept MAJOR flaws in the home. I received threats from Lennar agents pushing me to close, an unwillingness to remedy major concerns like the crooked ceiling/walls/doors/windows. Once I closed, it took two weeks or more, to have sod laid. I asked if there were options available as I am HIGHLY allergic to Bermuda grass - I explained it makes me break out in fully body hives. They ignored me and laid Bermuda sod anyways. In addition, I was left a pile of dirt by the front door upon getting my keys, the ...

Lennar responded:
Thank you for sharing your experience with us. We sincerely apologize for the inconvenience and frustration you have faced during your home-buying ...

Total Score 1


Quality 1

Trustworthiness 2

Responsiveness 1

New home delivery

  • Pedro M.
  • Verified Homebuyer
  • January 16, 2025
  • Homestead, FL

Too many issues upon delivery of the home. Good bones but finishing touches and appliances are subpar. The response from some members of the customer care team is timely. The service to correct the issues can, at times, take a few days.

Total Score 3


Quality 2

Trustworthiness 2

Responsiveness 4

Lennar Townhome buying experience

  • Anonymous
  • Verified Homebuyer
  • January 16, 2025
  • Corcoran, MN

Overall buying experience was good. The quality of appliances were not great and Lennar should provide better quality and long lasting appliances. Lennar Mortgage experience wasn't great. Need to improve on overall experience.

Total Score 3


Quality 4

Trustworthiness 4

Responsiveness 4

Disappointed with quality-Portage IN

  • Chad M.
  • Verified Homebuyer
  • January 16, 2025
  • Portage, IN

If you are buying a Lennar home, please be aware that the quality of craftsmanship is very low especially with drywall. Get a home inspection completed. Also be VERY detail oriented during your walkthroughs. Take pictures of where the blue tape is so you can check if issues were corrected. Check drywall in corners, under cabinets, in closets, at baseboards, etc. We moved in on Dec 15, 2024 and have had several issues so far (multiple scratches/dents in flooring, our living room closet door fell off the door frame-screws fell out when the door was open, carpeting needed to be stretched to fit ...

Total Score 3


Quality 1

Trustworthiness 2

Responsiveness 2

Busy time

  • Francis B.
  • Verified Homebuyer
  • January 16, 2025
  • Gettysburg, PA

It seems like every 30 seconds you are getting a msg or someone is Texting you about some phase of insurance, settlement, HOA, mortgage or some other phase of buying....respond to one and get double back without really knowing who or where they fit in the scheme. Last walk thru is a real joy also....moves way toooooo fast

Total Score 4


Quality 4

Trustworthiness 3

Responsiveness 3

Liz

  • Elizabeth C.
  • Verified Homebuyer
  • January 16, 2025
  • Tolleson, AZ

Overall everything was great. Starting with looking at homes till the last ste moving in.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

great experience

  • Wendy C.
  • Verified Homebuyer
  • January 16, 2025
  • Myrtle Beach, SC

was great! Love Laura who was my sell's person

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

New Lennar Homeowner

  • Domenick D.
  • Verified Homebuyer
  • January 16, 2025
  • St Augustine, FL

Our overall experience has been very good. The staff is responsive and helpful. Our construction manager is beyond excellent. We realize that Lennar is not a custom builder. However there are a few items that should be offered as an option. The appliances are not reflective of the quality reputation the builder continues to enjoy. We would recommend Lennar to anyone looking to buy a new home.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

Great Experience

  • Randy W.
  • Verified Homebuyer
  • January 16, 2025
  • Forney, TX

Michael J with Lennar Mortgage was awesome and he helped me get the house I wanted with little issues

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Somewhat disappointed in the craftsmanship

  • Anonymous
  • Verified Homebuyer
  • January 16, 2025
  • Algonquin, IL

Lots of cracks in the drywall as not enough joint compound was used and other issues need to be addressed at 60 day inspection.

Total Score 3


Quality 3

Trustworthiness 5

Responsiveness 2

Excellent Experience

  • Donald C.
  • Verified Homebuyer
  • January 16, 2025
  • Lehigh Acres, FL

I'm shocked at how easy it was to buy this property. From the first time I stepped into the home through the day I received the keys, my experience was incredible!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Good, but could be much better

  • Dakshay P.
  • Verified Homebuyer
  • January 16, 2025
  • East Hanover, NJ

Few issues that have still not been fixed. Disappointed, but overall a good product.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 3

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