Lennar Reviews

Lennar overall is 3

I just want to say thank you, thank you, thank you and thank you again for everything you've done. This is my first time being a home buyer and I did not know that it was going to be this easy, thanks be to God Almighty, thanks be to Michael H. Rebecca Z. and many others.

It was a very nice experience meeting with the construction managers and the final walk through representative for my new home. They were all very knowledgeable and attentive to the details and needs that were presented. Many thanks to everyone, and I love my new home!!

Words can no longer describe what we’ve been through with Lennar. Home & Materials - scary cheap Communication - nonexistent Proactivity - only when you remind them Price - reasonable Thank goodness for Billy the construction manager, he’s been a blessing.

I bought my house from Gregg at Lennar. I even have not gone there to see it in person. But the purchase of experience is very good. Lennar is reliable. Look forward to seeing the house and get to know the materials soon.

Beautiful home and friendly, helpful, responsive staff. Great experience for a first time new home purchaser.

The road noise from w.lake bld. Should have been disclosed. This is a heavily traveled drag strip.the plastic fence does nothing for roads noise. I wouldn’t recommend anyone to purchase here. Also wasn’t disclosed that we don’t own the club house.

The entire process using the internet and “portal” was a nightmare for this Baby Boomer! Everyone I encountered assumed I knew how to navigate, upload, download, scan, import to a file - and I still don’t! AND - I didn’t have a computer or the internet, so this experience left me with a bad impression of Lennar. I was treated like an absolute moron because I didn’t understand how to present documents or find one to sign!!!! And when I did ask for help, many people were impatient with my lack of understanding the technical lingo. Very unpleasant experience

We went to tour the division just to see what they were like and it went from a tour of new homes to essentially a car sale. I don’t mean that in any bad way, but that was the closest kind of transaction I can compare that too. Working with Michael we were qualified for our new home and thus began our journey to becoming homeowners. We were then assigned Matt to get all of our required loan documents in order. Once everything was collected we were good to wait until the closing and cash to close transfer. The signing was very quick and painless.

Good community and good facilities

smooth not very stressful home buying experience

Lennar mortgage went up to a week prior to closing and then said sorry, we cannot finance this. we had to go to a loan broker who got us a more expensive (points, interest, amount) loan within 10 days! We had to move out of our old house prior to closing, so we had to rent an AirB&B with two dogs and a cat for one week until the mortgage was approved. Horrible for all!

We're happy and not happy! We like the house, but Lennar will forget about you once the close is done. The Mortgage Officer 5-Stars EXCELLENT!

If I knew what I know now I would not have purchased this home! This has been the worst experience! Starting with the Mortgage Company forward! The mortgage experience was the worst mortgage experience I have ever been through. Everything was so complicated and you never spoke with a person! This is not good for a 55 and over community especially! It was extremely frustrating and I spent 10 days looking at and signing documents online which was very difficult and I only had 28 days to pack up and get out of my house! No one ever contacted you by phone, only email and I couldn't sit there and look at my phone when I was trying to pack boxes. The entire mortgage process from start to finish was very frustrating. And now to continue, the walkthroughs were not good and items weren't taken care of and then I had two different people telling me items were going to be taken care of and here I am 8 weeks later and they're still not done! The warranty process is horrible because everything is online and you get a message that some number item is scheduled for an appointment and you don't know what it is for and who the vendor is and you can't reschedule it because you can't call them. And just today I had one appointment cancel and the other one just not show! This has been the worst home building experience I have ever had and I've built a few homes. I'm extremely disappointed and disgusted in that times have thought about not even finishing unpacking and getting out of here! I can't even unpack my clothing because my closet wax are falling off of the wall! I have clothing all over my house and I can't even get settled because of it! I kept putting off doing this survey but you keep sending it to me so now you have your survey! And I am not the only one that feels this way. And everybody passes the buck! It's nobody's job and it's not the HOA and it's not Lennar and nobody fixes or takes care of anything and my property looks disgusting because it's supposed to be taken care of and it's included in my fees and it looks horrible! I have dead grass and dead trees and dead plants and no one ever shows up to take care of it and what I have in my yard is weeds instead of grass! And trees that fell over and it's nobody's job to fix them! I'm extremely frustrated! ... More

Been pretty awesome overall, the value is there with Brand new everything awesome. If getting mortgage through Lennar, need to be prepared to turn things around as immediately as possible. That said, I’d recommend family and friends to buy Lennar home if HOA dynamics are something you’re OK with.

The home buying expereince was seemless except for the rate. The models are really and the home build quality looks extremely good. The support after we moved in was a bit okay and has room for improvement. What I hated the most in the home buying process is the sales rep said that they have interest rates specials but would quote different rates and would defer it to the lender. The lender quotes different rates to different people and when asked about matching the rate that my friend got, she asks me to check with the sales rep and they just blame each other and finally I had to go with a rate that was quoted to me. I wish they keep it consistent with the "specials" they provide. ... More

Unbelievably difficult to get anything fixed. Will NEVER buy another Lennar product

Exterior stucco at many places looks sloppy, with holes, wire mesh exposed, stucco accumulating at bottom of walls. Base of garage wall, concrete lumpy, not a finished look like with other builder’s concrete base of garage wall. Shea Homes garage - base of wall looks smooth & finished. Lennar’s concrete base look so un-finished, not smooth - very poorly done. It’s s big difference how both look next to each other, in pic, when compared. Customer Care Service not easy to get repairs. A little difficult, many checks & inquiries as screening, before repairs to be done. Customer Service requests, when replied, need to include item short details, right next to request numbers, to make easier to refer to. ... More

The entire process from start to finish and close was amazing. All the woman in the front office and back office just amazing too. Love our new home and neighborhood.

We had a pretty good experience. We have purchased from Lennar before so we were better at advocating for ourselves this time. With any home builders you always want to have the product independently inspected and the issues on the punch list completed before you sign off and go to closing.

I am very unsatisfied with the whole experience. Worst ever decision I made to purchase thru Lennar.

When I closed on home I took a while to pick up the keys. Explained I had to go somewhere 20 miles away to pick up the keys. Also the person said someone might rob and break in my new home which scared me because now I feel unsafe in my new home

Very easy and pleasant experience at every step I made from the beginning. Lennar makes me feel comfortable and relaxed even if sometimes an issue is present. I like to highly recommend Lennar to everyone.

I was initially drawn to the design of the home. The design and the actual house is ok but the entire process was bad. The entire process was transactional and it was not at all efficient. I never felt like a valued home buyer. Support was lacking and at times several departments from Lennar does not seem to know what is happening. I have heard this same experience from others that actually bought my old home instead of a new home from Lennar. Customer Service is definitely below average.

issue #1 Day of closing plan was not discussed or no one contacted us cause they had wrong number in system despite 10 emails to correct in systems, also not only that they just put that on saying we were late take key from here and have fun.. Issue #2 came to find out mold pre exits issue and they did handle well to resolve all though time we loose did not got reimburse cause they fixed it in timely manner how that make sense when you are buying brand new home and have to deal with this all