Lennar Reviews
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What Homeowners Have to Say About Lennar.
Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 21541 homeowner reviews to learn why they are the right team to build your new home.
Customer Reviews
Well done and affordable.
- Kenneth Y.
- Verified HomeBuyer
- November 30, 2024
- Summerville, SC
The quality of the workmanship is excellent. For the money everything looks good and the designs are very well thought out. Upgrades in he cabinet quality and flooring would be a good thing. The ability to make minor changes in the interior would also be nice.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
some issues
- James G.
- Verified HomeBuyer
- November 30, 2024
- Jourdanton, TX
the overall purchase was nice and there were no issues I am currently going through the process for some cabinet issues and so far that process has been great, but it is still in process. We moved from out of state and unfortunately the company could not wait an extra 6 days to do the landscaping and all of our grass is probably not going to make it and looks dead At this point this is the main issue we have.
Total Score 5
Quality 2
Trustworthiness 4
Responsiveness 4
The reality with Lennar
- Catalina V.
- Verified HomeBuyer
- November 30, 2024
- San Antonio, TX
Lennar is a company with a lot of staff for every moment of the buying process. They guide you step by step. But they push for the closing date, and YOU HAVE TO CLOSE, even when THE INSPECTION DETAILS ARE NOT FULLY ARRANGED. I bought almost 2 months ago, and they still haven't fixed MANY details of the roof, attic, water keys, etc.
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 2
Customer service
- Anonymous
- Verified HomeBuyer
- November 30, 2024
- Fortville, IN
The Lennar team has been great from start to finish. Gavin has done an amazing job throughout the process and continues to be of great help. I would highly recommend Lennar for their customer service alone. The overall build went smoothly from start to finish. Cosmetic issues were resolved in a timely manner. My only concern is for some of the subcontractors work but that’s NOT on Lennar.
Total Score 5
Quality 3
Trustworthiness 4
Responsiveness 5
I thought it would be good
- Anonymous
- Verified HomeBuyer
- November 30, 2024
- Little Canada, MN
I thought it was the right think to do to move into a new Lennar home. I bought a model that had been finished. I do appreciate the finishes in this price range and the layout and design. I had the home inspected. They resolved a couple items found on inspection including an outlet that should have been GCFI, but was not. However, since taking ownership, I have been finding defects in the home. Fiber Internet built into the home that didn't work. Crusty carpet where something had been spilled and a dent in the bathroom vinyl planking I discovered before moving in. A bathroom sink ...
Total Score 3
Quality 3
Trustworthiness 2
Responsiveness 1
Lennar Buyer Remorse
- Dennis J.
- Verified HomeBuyer
- November 30, 2024
- Crandall, TX
The overall home quality is poor. The workmanship is horrible with lots of items unfinished and poorly done. It seems to be no quality control of the workers work. Appliances are cheap and dangerous. The home is not the same as the model we were shown. Different floor plan. Basically the house is a double wide trailer on a cement slab. Regret the purchase and wouldn't recommend Lennar as a builder.
Lennar responded:
Thank you, Dennis, for your feedback regarding your recent Lennar home purchase. We’re sorry to hear that we haven’t met your expectations in terms of product quality or workmanship. We understand your frustration with closing on an unfinished home, and we sincerely apologize for any inconvenience this has ...
Total Score 1
Quality 1
Trustworthiness 2
Responsiveness 2
Mmmmm
- Milford S.
- Verified HomeBuyer
- November 30, 2024
- Bryan, TX
Great price and mortgage rate
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Professional Homebuilders
- Anonymous
- Verified HomeBuyer
- November 30, 2024
- Clermont, FL
This was second home-buying experience with Lennar and they are a well-run and professional home-builder. Their properties are well-built with quality materials. Their staff are very responsive and well-trained. I would purchase from Lennar again in the future
Total Score 4
Quality 5
Trustworthiness 5
Responsiveness 5
Money move
- Chalmers H.
- Verified HomeBuyer
- November 30, 2024
- Raleigh, NC
Great location for resale but I was really attracted to the amenities. The walking trail and park provide areas for enjoyment. I love the continuous sidewalks as well. The convenience of shopping and proximity to Raleigh is also attractive.
Total Score 4
Quality 5
Trustworthiness 4
Responsiveness 3
It was amazingly simple
- Tammy B.
- Verified HomeBuyer
- November 29, 2024
- Bulverde, TX
It was really awesome there is an entire team that walks you thru the process. You start in sales then you get a concierge and your salesperson and concierge work together to handle any questions or concerns you have. They reach out to the construction manager. It was the best experience ever.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Challenging Lennar
- Anonymous
- Verified HomeBuyer
- November 29, 2024
- Cumming, GA
Overall had been below average, ok experience on an experience, high priced home, but, could have been a lot better.
Lennar responded:
Good afternoon, and thank you for sharing your recent homebuying experience with us. We apologize for any frustrations you encountered.
For future warrantable items or questions, please don't hesitate to reach out to your local customer care team by submitting a warranty request through your Lennar Account. This ensures your request is documented and prioritized for a quicker resolution.
Sincerely, Lennar Corporate Customer Care
Total Score 1
Quality 2
Trustworthiness 1
Responsiveness 1
Nice house...but
- Valerie M.
- Verified HomeBuyer
- November 29, 2024
- Lancaster, SC
Was happy to move in until we needed heating. We had no heat. It took 3 repairman to figure out the problems. 1. Heating was set up for heat pump and we should have been set up for gas. 2. Had a shut off valve that kept overheating. 3. The reason the valve was overheating because the blower for the exhaust was blowing into the condensation drain. Causing a loud noise in the laundry room and not venting the gases away. This makes me believe other problems will arise due to lack of follow through by quality ensurance.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 5
It was a breeze !
- Anonymous
- Verified HomeBuyer
- November 29, 2024
- Folsom, CA
Purchasing with Lennar was a breeze. It was a very easy process, and the house was rightly priced. I used the mortgage and the title that Lennar had and everything was taken care for me
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Not good lol
- Sandra P.
- Verified HomeBuyer
- November 29, 2024
- Monroe Township, NJ
The actual purchase experience went smoothly. The workmanship & quality of the house is poor for the price paid. The appliances are very basic. You would expect more for the price paid. The quality of the engineered floors & tiles are awful. The tile work is unprofessional. The grout & caulk work is very messy. The woodwork around the doors and on the window sills were not cut evenly and was rough in many areas. The paint job is also messy with many paint spots that are on the wood floors. The walls have many areas where the paint didn’t cover & bumps on the walls from the paint. It was ...
Total Score 4
Quality 1
Trustworthiness 3
Responsiveness 4
Buyer beware go somewhere else
- Dinah L.
- Verified HomeBuyer
- November 29, 2024
- Tucson, AZ
I have never seen such a poor constructed home in my life. I spent a lot of money and didn’t even have towel racks. What house doesn’t come with basics. I have walls not to code. My backyard is full of boulders and nails and all kinds of stuff. The workers just threw whatever was dropped or wasted and covered it up with dirt. I have kids and though I have raked and raked trying to get all this mess up so any of us don’t step on nails but it’s a struggle. They are all great thru the buying process and then you realize what a mess .
Total Score 4
Quality 1
Trustworthiness 1
Responsiveness 3
The problems get to fix quickly
- Guofang Z.
- Verified HomeBuyer
- November 29, 2024
- Westfield, IN
Customer care is excellent
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
4Ever Home
- Stephanie S.
- Verified HomeBuyer
- November 29, 2024
- Dallas, GA
Great buying experience- Denise and Frank were stellar. They were the one’s who made the whole experience, which can be very stressful, worth the effort to remain engaged with Lennar.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 4
New house
- Michael P.
- Verified HomeBuyer
- November 29, 2024
- Yorkville, IL
It’s a new house a lot of little things need repair we’ll see how they respond to them
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
Love my new home!
- Anonymous
- Verified HomeBuyer
- November 29, 2024
- Marble Falls, TX
I purchased my home online from another state and Marnina is the very reason I ended up buying with Lennar. She listened to my needs and did video tours in the TX heat to show me different homes. This house is exactly what I wanted. It was easy to do all steps of the process with Lennar resources.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Michael
- Michael C.
- Verified HomeBuyer
- November 29, 2024
- Calabash, NC
I was constantly lied to by the construction manager that things would be fixed before closing and it wasn’t. Now every week I’m dealing with the warranty department which that person said this house should never have been closed on in the shape that it was in. I’m trying to get a petition on Lennar from other homeowners that have problems. Fire your construction manager.
Lennar responded:
Thank you Michael, for your feedback on your recent Lennar home purchase. We sincerely apologize for the experience you've had. We understand your frustration with closing on an unfinished home. ...
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Strong start. Trip at the finish line
- Anonymous
- Verified HomeBuyer
- November 29, 2024
- Las Vegas, NV
The construction and quality of build was exactly as expected. The financing promised was misleading and in the last 30 days before closing I was forced to find a new lender. The recommended “sister” company handed things off to a new associate who constantly asked for items he already had access to. Additionally they blatantly lied to me regarding their efforts to verify employment which delayed underwriting who then changed the loan terms right before closing costing me around $10,000 over the life of the loan. My advice is to find your own financing and avoid the headache.
Lennar responded:
Thank you for sharing your review. We sincerely apologize for the issues you've encountered with Lennar Mortgage and for any feelings of being misled. We truly appreciate you taking the time to voice your concerns, as your feedback helps us improve moving forward. We're glad to hear that your expectations were met regarding the construction and quality of your home.If you have any warrantable items or questions, please don't hesitate to reach out to your local customer care team by submitting a warranty request through your Lennar Account. This ensures your request is documented and prioritized for a prompt ...
Total Score 2
Quality 4
Trustworthiness 1
Responsiveness 1
It’s in the details
- Anonymous
- Verified HomeBuyer
- November 29, 2024
- Punta Gorda, FL
Second time home builder, first with Lennar. We knew we were going to be limited with the ‘upgrades’ with our new Lennar home, so we presumed it would help simplify and enhance the quality of the build all that goes with it. Unfortunately that was not the case, Inspection processes and procedures were not good. I mentioned we’ve build a home before, however with our build with Lennar, I was repeatedly told that issues identified on the “punch-lists” were being addressed… only to find out they were not! I was simply lied to by the construction manager I was working with. As of the time of ...
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 3
Anonymous
- Anonymous
- Verified HomeBuyer
- November 29, 2024
- Venice, FL
We had a virtual closing which went fine and final walk through had to be done by a friend that lives in Florida as we closed between the two hurricanes and couldn’t get there. I was very disappointed with the amount of paint splattered on floors and caulking smeared on bathroom floors. It wasn’t as clean as the Lennar house I purchased in 2016. The garage floor should have been poured past the outside of garage door, instead the interlocking was brought into the garage where the ants are nesting in the sand and also left large gapping holes on either side of garage door. We have had ...
Total Score 4
Quality 2
Trustworthiness 4
Responsiveness 4
We love it.
- Elisa M.
- Verified HomeBuyer
- November 29, 2024
- Sunset Beach, NC
My family and I moved from another state up north. We totally love it here. The community is very quiet and our new neighbors are great! Heidi, our sales rep, is wonderful! She is such an asset to Sunfish Cove! She has helped my family and I tremendously.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great buying experience!
- James H.
- Verified HomeBuyer
- November 28, 2024
- Las Vegas, NV
From our first interaction with sales rep though some minor questions after moving in, the entire Lennar team has been wonderful.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
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