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Lennar Reviews

What Homeowners Have to Say About Lennar.

Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 21541 homeowner reviews to learn why they are the right team to build your new home.

Lennar

has 3.7 out of 5 stars overall

21541 Reviews

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Responsiveness 3.6

Customer Reviews

Purchase

  • Julie R.
  • Verified HomeBuyer
  • November 22, 2024
  • Delray Beach, FL

Overall, the experience was good. The sales agent and team were pushy and difficult to deal with at times.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 3

Professional and friendly

  • Mark V.
  • Verified HomeBuyer
  • November 22, 2024
  • San Antonio, TX

The home is built with a high standard.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Stacy

  • Stacy R.
  • Verified HomeBuyer
  • November 22, 2024
  • Patterson, CA

This was my first time buying a home and all though it was extremely overwhelming at times Tina and Kim at Lennar, Was absolutely amazing.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 5

No Communication

  • Anonymous
  • Verified HomeBuyer
  • November 22, 2024
  • Clermont, FL

This was a nightmare! Save yourself and go elsewhere!!

Lennar responded:
Thank you for sharing your review. We sincerely apologize for not meeting your expectations. We hope that as a Homeowner, we can earn back your trust and provide a better experience in the future. If you would like to share details of your experience, please send an email to LennarNews@Lennar.com referencing this review so that we can help you follow up with the appropriate team. Moving forward, If you have any warrantable items or questions, please don't hesitate to reach out to your local customer care team by submitting a warranty request through your Lennar Account. This ensures your request is documented and prioritized for a prompt resolution. Sincerely, Lennar Corporate Customer ...

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

2nd Lennar 2nd great Experience

  • Thomas J.
  • Verified HomeBuyer
  • November 22, 2024
  • Bulverde, TX

My 5th new home purchase, my second dealing with Lennar(my mom’s home a couple years back) both experiences with quality workmanship, very pleased. Designs in both cases exactly what we needed. Extremely pleased with my mom’s new home build which made buying Lennar for myself a no brainer. If ever buy again I know where i’m shopping first.

Total Score 4


Quality 5

Trustworthiness 5

Responsiveness 4

Ron

  • Ronald T.
  • Verified HomeBuyer
  • November 22, 2024
  • Columbia, TN

Kelvey was amazing to work with. Her made the buying process pleasant. After dealing with her the process went down. Ashlyn seemed like it was a bother to ask her a question. Real frustrating nail pops. Lennar will not cover nail pops due to settlement. The day we moved in we found several nail pops. Noah and his group fixed them but made us feel guilty for asking.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 3

Bagai

  • Arun B.
  • Verified HomeBuyer
  • November 22, 2024
  • Georgetown, TX

Heater not working since last week

Lennar responded:
Good afternoon, and thank you for bringing this to our attention. We are sorry to hear that your heater is not working. I will share your comment with the Customer Care Manager in your division for their review. Sincerely, Lennar Corporate Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Mid-level build quality at high-level price point

  • Anonymous
  • Verified HomeBuyer
  • November 22, 2024
  • Arvada, CO

Life circumstances required a home purchase in a short time frame. I did not see or experience the building phase, it was finished the first time I saw it. Final walk-through revealed multiple issues if varying severity, but none critical (mostly fit/finish, but not all). Walk-thru to close was 1 week, not all fixes made, was told to submit warranty requests for unaddressed items. Frustration: repairs that have been made were made to the lowest possible quality to still qualify as 'repaired' instead of genuinely done well. Bright side: warranty coordinator and individual staff ...

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 4

GREAT AND EASY

  • Terry R.
  • Verified HomeBuyer
  • November 22, 2024
  • Elmendorf, TX

I’ll definitely recommend for a first time home buyer

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Horizons experience

  • Tammy L.
  • Verified HomeBuyer
  • November 22, 2024
  • Summerville, SC

Generally good. There was a lot of attention leading up to the purchase but after that not so much. The workmanship and attention to detail is ok. The team could do better with quality control. Lots of little details missed. For instance there are pencil marks on nearly every corner and on the floor where trim work meets. A drawer front in the kitchen was damaged and JD said he would replace it- that has been nearly 2 months ago, shower glass has flaws that should have been pickup by the build team and replaced. Again I feel it has been all about getting the house closed.

Total Score 4


Quality 3

Trustworthiness 3

Responsiveness 3

The builder was delightful, courteous. His services was excellent bringing you into your home that you're going to be living in. It's a wonderful feeling lennar is amazing

  • Steven E.
  • Verified HomeBuyer
  • November 22, 2024
  • San Antonio, TX

Amazing outstanding consistent. All lines look great. Very thorough. Home is beautiful down to the baseboards trim ceilings, the knockdown texture. It's amazing! I'm so blessed. Very polite. Courteous there to support you and your experience and buying us Making sure that you are

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Maninder

  • Maninder S.
  • Verified HomeBuyer
  • November 22, 2024
  • Fresno, CA

I love my new house but I am not satisfied because Lennar did not put rain gutter to the house . Your worker said ‘ oh we did not install rain gutter anymore , it’s been years we don’t do those rain gutters and rain gutter are not a part of the house . That’s an excuse! You can go back and check did you ever see a home without a rain gutter . You can cut something else to keep your pricing stable but rain gutters are always a part of the house. It’s not about the money but the thing is if you setting and building a house please putt at the features in it .

Total Score 5


Quality 2

Trustworthiness 5

Responsiveness 5

Exceptional experience

  • Bisola T.
  • Verified HomeBuyer
  • November 22, 2024
  • Ramsey, MN

I am in thrilled with the complementary design and the authenticity of the materials that was used in building my new homes. The desire was perfect and the deliver as expected. Thanks to Lennar and team! - Bisola

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Very Good

  • Carol C.
  • Verified HomeBuyer
  • November 22, 2024
  • Winter Haven, FL

I would like to buy another house for next year.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar needs to care

  • Joseph L.
  • Verified HomeBuyer
  • November 22, 2024
  • Punta Gorda, FL

Lennar needs to do what they agreed to do. Closed based on their word that things would be fixed right away. I bet two months post close and nothing is fixed

Lennar responded:
Good afternoon Joseph, Thank you for sharing your experience with us. We sincerely apologize for the inconvenience and frustration you faced during your home-buying process and the months following your purchase. We hope that moving forward, we can earn back your trust and provide a better experience in the future. Please send us an email referencing this review with details of any outstanding items to LennarNews@Lennar.com so that we can help you follow up with the appropriate team. Sincerely, Lennar Corporate Customer Care

Total Score 1


Quality 2

Trustworthiness 1

Responsiveness 1

Bad overall

  • William H.
  • Verified HomeBuyer
  • November 22, 2024
  • Rhome, TX

Everything I see is nothing but a rip off. Want your money, after that no follow up on customer to see how things are. Never heard from salesperson to see if I was happy and how everything is going. Never will I buy from Lennar again.

Lennar responded:
Good afternoon William, thank you for your recent feedback. We are sorry to hear you feel your home buying experience was a rip-off. We hope that we can earn back your trust and provide a better experience as a homeowner. If there are any outstanding items to be resolved, please send us an email referencing this review with the details to LennarNews@Lennar.com so that we can help you follow up with the appropriate team. Moving forward, If you have any warrantable items or questions, please don't hesitate to reach out to your local customer care team by submitting a warranty request through your Lennar Account. This ensures your request is documented and prioritized for a prompt resolution. Sincerely, Lennar Corporate Customer ...

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Very easy to work with.

  • Diana M.
  • Verified HomeBuyer
  • November 22, 2024
  • Athens, AL

Closing was easy and stress free.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Good Home / Bad Mortgage Experience

  • Michael W.
  • Verified HomeBuyer
  • November 22, 2024
  • Troutman, NC

We felt very rushed through the entire experience, Lennar mortgage dropped the ball on numerous occasions and left us wondering if the transaction was going to close. We were rushed through the final walk through process and was forced to accept the home as it was, and were left with numerous issues with damaged appliances, damaged cabinets, incomplete and poor drywall and paint finishes. All of which had to be remedied after closing via a warranty claim. There are still numerous items that have yet to be resolved, almost two months later. We were told that we would just have to live with ...

Lennar responded:
Good afternoon Michael, Thank you for sharing your experience with us. We sincerely apologize for the inconvenience and frustration you faced during your home-buying process. We hope that moving forward, we can earn back your trust and provide a better experience in the future. Please send us an email referencing this review with details of any outstanding items to LennarNews@Lennar.com so that we can help you follow up with the appropriate team. Sincerely, Lennar Corporate Customer Care

Total Score 2


Quality 2

Trustworthiness 1

Responsiveness 2

Good Experience

  • Maynard B.
  • Verified HomeBuyer
  • November 22, 2024
  • Henderson, NV

The homebuying was convenient and everything was done online.

Total Score 5


Quality 5

Trustworthiness 4

Responsiveness 4

OVERALL I love my HOME.

  • Anonymous
  • Verified HomeBuyer
  • November 22, 2024
  • Spartanburg, SC

Buying with Lennar was fairly easy with the help of my realtor and new home consultant John, there's a couple term/fees that will be missed if you do not read contract word for word in its entirety. I would also suggest for future buyers especially first time homebuyers to be firm and not intimidated during your initial walk through because otherwise the agents will make you feel guilty for pointing out every deficiency whether small or big and simply try to brush issues off, also Id recommend Lennar hire better paint professionals that have attention to detail and not just paint the ...

Total Score 4


Quality 2

Trustworthiness 2

Responsiveness 5

Harry

  • Harry R.
  • Verified HomeBuyer
  • November 22, 2024
  • Kerrville, TX

With all new homes you have issues. The Lennar team made sure my home was A+. Lennar provided me a new home at a price point I couldn’t of obtained with out their national power. I think they get some negative reviews because of the amount of homes they produce for first time home owners. Thank you Lennar!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Nickole

  • Amalia R.
  • Verified HomeBuyer
  • November 22, 2024
  • Dover, DE

Nickole was very good to me and my husband. She was not pushy about buying the house. She showed us like 6 units before we made our decision. Excellent sales person

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Warranty dept is responsive

  • Elizabeth D.
  • Verified HomeBuyer
  • November 22, 2024
  • Madison, AL

Warranty has been good. Smoke alarms have been miserable to deal with. The underwriter was awful and drug his feet until the day before closing. Quality for the price is mediocre.

Lennar responded:
Thank you, Elizabeth, for your sincere review. We are sorry to hear that you’ve been dealing with issues regarding the smoke alarms, and that your experience with the underwriter was less than satisfactory. We hope that, moving forward, we can provide you with a better experience as a homeowner. If you have any warrantable items or questions, please don't hesitate to reach out to your local customer care team by submitting a warranty request through your Lennar Account. This ensures your request is documented and prioritized for a prompt resolution. Sincerely, Lennar Corporate Customer ...

Total Score 2


Quality 2

Trustworthiness 1

Responsiveness 5

Esther

  • Esther M.
  • Verified HomeBuyer
  • November 21, 2024
  • Otsego, MN

Overally the job done is excellent,clear communication,customer service good and perfect materials,generally everything is cool

Total Score 4


Quality 5

Trustworthiness 4

Responsiveness 4

Nice place to live

  • Anonymous
  • Verified HomeBuyer
  • November 20, 2024
  • Green Cove Springs, FL

Really community. Elementary and jr high schools are close. Access to the First Coast freeway close, that will help us to get faster to downtown and other cities as Clay.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

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