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Lennar Reviews

What Real Homeowners Say About Lennar

With an average rating of 3.7 stars, Lennar is known for building quality new construction homes. Homebuyers rate their experience based on factors such as floor plans, affordable upgrades, quality craftsmanship, and customer service throughout the homebuilding process. We've collected feedback from 21976 verified homebuyers to give you an honest look at what it's like to build a new home with Lennar. Read their unedited reviews, feedback, and complaints to help you decide if Lennar is the right builder for your new home.

Lennar

has 3.7 out of 5 stars overall

21976 Reviews

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Responsiveness 3.6

Customer Reviews

Underwhelmed and Over Paid

  • Anonymous
  • Verified Homebuyer
  • January 03, 2025
  • Marlboro, NJ

If I could go back in time and make this decision, I would not have bought this house. The materials and build quality are not great. The rushed job to get the home done and up for sale is clear. Id recommend staying away. The only good part of the experience has been the people, for the most part. Lennar doesnt have a great 24 hour emergency service. My wife and I had to go a night without heat a few weeks after closing because Lennar didnt have a plumber that could fix a part that broke. Other than that the personnel here are nice people, who seem to care for the most part. We hear ...

Total Score 3


Quality 2

Trustworthiness 2

Responsiveness 4

home buying made easy

  • Craig E.
  • Verified Homebuyer
  • January 03, 2025
  • Central, SC

We looked at a few neighborhoods but when we found Longleaf Vickery we knew this was the one. The houses offered space and room but a certain coziness also. David was very helpful in answering our questions and helping steer us through the process. The entire Lennar mortgage team made the buying process simple and painless. We now own a beautiful, well-built home in a quiet, conveniently located neighborhood that offers us everthing we need, We appreciate everyone who helped us navigate the process quickly and efficently.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Very fast closing!

  • Michelle L.
  • Verified Homebuyer
  • January 03, 2025
  • Calabash, NC

Saw a special end of the year deal online. Called our realtor who connected us to Lennar. Lennar called us, told us that particular house had just been reserved, but that there was another one still available. We did a tour over the phone & immediately put a down payment on it. From there it was about 3 weeks to closing. Everyone we spoke with was great & being on another state, they were very communicative, which was very helpful. Quality of the build was excellent; only wish they included a few more windows (only 5 in the the entire house & they are on the small side). Definitely would work ...

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Review

  • Anonymous
  • Verified Homebuyer
  • January 01, 2025
  • Zephyrhills, FL

I'm still discovering things about my new home. Overall I love it because it's mine but I can see in some areas where the home was rushed. Lennar has been great about quickly responding to issues.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 5

Good Price, Poor Mortgage Department, Poor Build Quality

  • Joshua D.
  • Verified Homebuyer
  • January 01, 2025
  • Winter Haven, FL

Lennar provides one of the lowest price-per-square-foot homes in our area. That is the best part of our home buying experience with them. I advise you to carefully read the contract before signing it. Lennar Mortgage was unprofessional in many ways during our buying process. They leaked our private information to other parties. The mortgage agent was unorganized and falsely accused us of withholding financial information. Make sure you carefully inspect the home during the final walk-throughs. Our "fix-it" list, which was to be completed before the final walk-through, was unfinished and ...

Lennar responded:
Good afternoon Joshua and thank you for sharing your detailed review. We’re sorry to hear about the negative experience you’ve had with your home purchase and regret that it did not meet your ...

Total Score 1


Quality 2

Trustworthiness 1

Responsiveness 2

Love our home but could have been such a better process

  • James P.
  • Verified Homebuyer
  • January 01, 2025
  • Kissimmee, FL

Our sales experience was really a horrid experience. We had originally walked away from everything as the lady we dealt with was unbelievably rude to our realtor and would get loud and talk over you CONSTANTLY. We loved the location of the home, floorplan and neighborhood and with the promos still decided to go with Lennar. The financing was pretty normal except for the fact that they don't like repeating themselves if you didn't understand something. At times our tenured realtor was confused... again they were annoyed if she asked questions to then translate to us. It ended up being ...

Total Score 3


Quality 4

Trustworthiness 2

Responsiveness 5

Incentives Enticed

  • Sofia R.
  • Verified Homebuyer
  • January 01, 2025
  • Dover, DE

We were shown 3 models. We chose one and our hearts were set. Right before signing the agreement to buy we realized the house we fell in love with, was not what we were getting. The elevation for the house we were being sold didn't come, with the porch the model had. Cost savings changes eliminated basement windows the model had. However, the low interest rate mortgage made the house affordable and we moved forward. I had inspections throughout the build, but Lennardid not allow roof inspections. Right before closing I couldn't reach anyone, I never even got a call from the attorney. The ...

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 3

Henry Feedback

  • Henry L.
  • Verified Homebuyer
  • December 31, 2024
  • Manalapan, NJ

The whole experience from buying to quality of work was great for the price paid for this property

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Love our home!

  • Melissa T.
  • Verified Homebuyer
  • December 31, 2024
  • Chula Vista, CA

Home buying made easy. We love our new home.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4

Not a great experience

  • Deepak C.
  • Verified Homebuyer
  • December 30, 2024
  • Acworth, GA

Overall it wasn’t a great experience. I was not made aware of my lot boundaries even after closing, slates were not installed. Lot of my land is wasted because that I can’t even use and there are bushes and it’s not leveled. There is a slant on my backyard where Walter stagnates but every time I ask builder, he just come up with some reasoning. Bad design : hvac outer unit makes a lot of noise. And master bed room is right above it. You can’t even sleep it’s that much of noise. Same noise is there in the living room. That unit shouldn’t have been placed outside of living room.

Total Score 3


Quality 2

Trustworthiness 3

Responsiveness 1

Awesome Experience

  • Dante W.
  • Verified Homebuyer
  • December 30, 2024
  • Aurora, CO

Going through lennar was a great experience I would recommend everyone to go through them.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar Portico Fort Myers FL

  • Steven K.
  • Verified Homebuyer
  • December 30, 2024
  • Fort Myers, FL

Beautiful community, professionally maintained. We believe Lennar is the best option regarding all around value in comparison to competitors offerings. Lennar 100% delivered, excellent product strart to finish. We ended up with a beautiful home, fantastic beautiful community & great investment

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great support throughout the process

  • Erik S.
  • Verified Homebuyer
  • December 30, 2024
  • Carson City, NV

The whole team was great. Buying a house is never easy but they made the process very smooth and were available for any sort of questions that came up. They were great. From the sales team to the lending team, everything went very smoothly. Would definitely recommend. Five stars.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

After the fact fixes

  • Kathleen C.
  • Verified Homebuyer
  • December 30, 2024
  • Westfield, IN

They are very prompt with getting arrangements made for sending people out to fix things. Our only issue is obvious cracks in the tiles are being brushed off as it's part of the pattern.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 4

Good experience, professional approach !

  • Anonymous
  • Verified Homebuyer
  • December 29, 2024
  • Hampshire, IL

Too much paperwork, checking and rechecking but all good after all !

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

I’m in heaven

  • Barbara B.
  • Verified Homebuyer
  • December 29, 2024
  • Westfield, IN

Osborn was just what I was looking for no stairs no yard maintenance close to the club house n pools. My only disappointment is a month after I moved in they raised the monthly dues

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar review

  • Anonymous
  • Verified Homebuyer
  • December 28, 2024
  • Fontana, CA

Lennar has a good reputation so we trusted them. The overall experience for us is alright. Agent was good but as soon as we signed the contract, her responses become less and less and far in between. We noticed as we moved in how Lennar has cut on a lot of things that we expect from a new home built. On the second bathroom upstairs, it is missing a towel rod by the sink, the windows are all fake window in the bathrooms. You cannot open any of them, so you cannot even air your bathrooms. For the price we paid, we were hoping to have these little details taken cared of instead of us worrying ...

Total Score 4


Quality 3

Trustworthiness 3

Responsiveness 4

Worst home buying experience

  • Leonard T.
  • Verified Homebuyer
  • December 28, 2024
  • Summerville, SC

This was the absolute worst homebuying experience my husband and I have ever had. Please make note that this was the experience with Lennar mortgage. And does not reflect Lennar office and sales I counted 75 email communications from eight different people during the whole course of our mortgage experience. Lennar mortgage company is so unorganized. They did not answer questions that my husband and I had and we were constantly back-and-forth. They gave us wrong information. So needless to say this is the worst home-buying experience we have ever encountered. I don’t believe I will ever ...

Lennar responded:
Thank you for bringing this to our attention. We sincerely apologize for the issues you experienced with Lennar Mortgage. We hope that moving forward, we can provide a better and more enjoyable experience as a homeowner. If you have any warrantable items or questions, please don't hesitate to reach out to your local customer care team by submitting a warranty request through your Lennar Account. This ensures your request is documented and prioritized for a quicker resolution.
Sincerely, Lennar Corporate Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Great quality home for the price

  • Venkata P.
  • Verified Homebuyer
  • December 28, 2024
  • San Antonio, FL

Easy to work with. Liked the timely delivery and response to my inquiries and status updates. Great thing is it has everything and ready to move in except couple of minor things like Water softener loop and shower glass door.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

interior painting

  • Kathleen V.
  • Verified Homebuyer
  • December 28, 2024
  • Osseo, MN

There were some painting issues that were somewhat small but quite visible. Baseboards that were painted but when the nail holes were filled they were done poorly and are quite visible in some areas and the color doesn’t match. Overall, I do love my new home except for that.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 5

Paperwork is ridiculous

  • Sandra S.
  • Verified Homebuyer
  • December 27, 2024
  • Woodland, CA

The volume of paperwork that could not be changed nor copied to have someone else look at it was ridiculous. Why send it if no changes can be made. We have not been impressed with the electrical outlets in the house.

Lennar responded:
Good morning Sandra, Thank you for sharing your feedback. We sincerely apologize for any issues you might have experienced during your Homebuying journey and that the electrical outlets are not meeting your expectations.
We hope that, moving forward, you enjoy your home and create many beautiful memories. Please don’t hesitate to submit any warranty requests online through your Lennar Account. This ensures your request is properly documented and prioritized for prompt resolution.

Sincerely,
Lennar Corporate Customer Care

Total Score 2


Quality 2

Trustworthiness 1

Responsiveness 2

Rosedale cottage

  • Megan M.
  • Verified Homebuyer
  • December 27, 2024
  • Wake Forest, NC

Great experience and a stress free way to build a home!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Theresa

  • Frank D.
  • Verified Homebuyer
  • December 27, 2024
  • Wimauma, FL

We purchased a 6-year-old model in bad shape, Lennar didn't correct every warranty item, just a few of them. They refused provide information and keys to the home. Therefore, we needed to locksmith and get new lock and keys for $340.00, and same the pavers we did them for $250,00 in Nov. 2024. But Lennar never repaid us.

Lennar responded:
Thank you, Frank, for taking the time to share your experience with us. We’re sorry to hear that your home has not met your expectations. If there are any outstanding warrantable issues that have not yet been addressed, please email us at LennarNews@Lennar.com with details of your concern and reference this review. We will follow up accordingly. Sincerely, Lennar Corporate Customer Care

Total Score 2


Quality 1

Trustworthiness 1

Responsiveness 1

Nice house for the money

  • Gordon G.
  • Verified Homebuyer
  • December 27, 2024
  • Longview, WA

Good house buying experience. Not happy with the ARC/property management. With a ARC this restrictive they need 3 car garages as an option for their homes!

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Attention not paid to open items

  • Anonymous
  • Verified Homebuyer
  • December 27, 2024
  • San Antonio, TX

I love my home but I feel like the purchasing experience wasn't good. The initial sales team was good and showed me the homes and features. I saw the same home listed for 25,000 to 30,000 less in the same street and I was told there was no room for negotiation. Then, once I chose the home and did the first blue tape walk, the construction team would just remove the blue tape but not fix the issues. I had to go multiple times to the house and remark with blue tape. The construction guy kept telling me they would fix the things, but next time the it was the same. Even after moving in, the same ...

Total Score 3


Quality 4

Trustworthiness 5

Responsiveness 1

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