Lennar Reviews

I have had a good experience buying my new condo. The people I worked with were very professional. Everything is on line for your paperwork. I’m not “techie” so I needed someone who was patient and helpful. Except for a few minor things, my condo was ready at my first walk through. I even got to move in earlier than I expected!

Buying from Lennar was an overall good experience. It was difficult at times to get a response which makes me think they are overworked and have heavy loads of work. Everyone that I have come in contact with has been friendly and helpful. There are some things that could have been done better. For one, there should have been address numbers installed in ALL of the front doors, The way that this townhouse was designed makes it confusing for deliveries since the address is only visible from the garage side. Leaving it to the homeowner's expense to install a visible address numbers let alone the process to approve it ridiculous. I cannot tell you how many packages I have hand delivered myself because it was mistakenly delivered to my front porch. Another is where to put trash bins except in the garage makes it stinky and attracts bugs in the house. I like that there are 2 different thermostats to have better control of temperatures in the house. The website is very helpful in getting some repairs done in the home in a timely manner so I do like that feature. ... More

We have had a great experience so far. The very beginning with Ethan finding us the location we wanted and the floor plan we didn't know we needed was great. Noah was very efficient and helpful during the loan process as well. We had a water issue right at move in and customer service went out of there way to make sure we were taken care of. We've been here just over 2 months and everything is working well and we love our little home near the beach.

I cannot recommend Lennar Title. There were multiple mistakes that I’m glad we noticed and the entire stressful experience culminated with our keys being given to another homeowner. I had to drive his keys to him in order to trade. I’m an ex Realtor and I’ve honestly never seen so many serious mistakes. I can only assume they were understaffed.

Lennar has been very good in responding to our concerns and for the most part, issues have been resolved. It would have been nice to have towel holders an TP holders installed (at very low cost to Lennar) and the grass, other than the sod in the front yard is terrible, just like straw!. Also, a better effort should be made to have the homes built be much more similar to the models shown.

The mortgage experience was not great. Didn't listen or pay attention to detail given

Kelly was vey helpful in the walk through process.

The entire experience from start to finish was amazing. I had a very unique family situation going on and that created some challenges for me. The Lennar family helped me navigate through the home buying process with ease. I have shared with everyone I come across about my wonderful experience.

The home that I bought is gorgeous. I am a first time home buyer so I admit I do not know a lot about what to expect when buying a home. The experience of working with my lender was awful. I was signing things that he told me he would fix the mistakes later and then he tried to change my rate after we were locked in. I feel that even after buying my house people acted like I was a nuisance when I would text to get updates of scratched windows (which one of them is still scratched and I have heard nothing). Overall, the Lennar home is beautiful, but the customer service was lacking.

The buying experience is very good from my sales man Stan and sales manager Jennifer. I had a very good morgage officer Aaron who has guided me all through out my buying experience. The construction manager Ryan, is very accommodating and made sure that all issues found during the inspection by my Inspector was addressed. Brandon the Service Manager after move-in, has been very actively working the issues that I have reported and he gets back to you quickly on-site. I appreciate the new app Lennar has put out to make issue reporting easier for everyone. They also have virtual personnel that gets back to you immediately to schedules a virtual call just right after you submit a ticket through the app. All-in-all the experience with these people is superb. But I think the price of the home is quite to high for the location, size and yard space. You can buy 2 to 3 year old houses in the area with bigger space better upgrades for less. The only caveat of buying a used house is, you don’t get all the incentives that Lennar can give you. If you ask me if would I buy a Lennar again in the future. I probably would because I have seen the way they build their foundation since I purchased my home in an un-finished community. However, the bathroom showers could have been better. You can buy a brand new home with a different builder for a similar price more or less with a beefed up stand up shower. Some even come with tiled seats in them. Two more things to keep in mind is, that this community has the lowest the lowest grade shingles on their roof, 3-tab shingles. Also you can hear movements outside inside the house as simple as someone opening and shutting their car doors. Even people talking while walking across your house. All-in-all excluding the workers, the house is just ok. By-the-way, this is the fourth house I’ve had over the years, so that you know that I am not novice. ... More

Lennar functional teams use different portals. You have to enroll each of them. Each portal looks different. It makes homebuyers confused. It is very hard to know what action you need take what docs you need to read. I have never experienced this type of digital chaos. Personally I love digital process to handle complicate real state. Lennar should use one portal to proceed selling, even prequalifying evaluation.

After living in the house for 2 months I’m noticing poor workmanship outside and in. Love the house though

Lennar selling agent was unresponsive throughout the entire process! Issues at initial walk through were not resolved prior to final walk through. This was a model so I would have expected better quality from the beginning.

From first looking at the home to purchase. Was an easy smooth transition.

The overall buying experience with Lennar was a very pleasant one and was a smooth process all the way through closing. The staff was very helpful and attentive prior to closing. My concerns and negative feedback is a result of post closing ownership. Following the closing on our home it seemed like we were forgotten about within the first 30 days. We had issues that arose within the first 30 day period that were ignored despite constant phone calls and messages sent. The other issue was the attention to detail around the outside of the house in reference to construction debris and trash left around the property. My daughter was in the backyard and was trying to pull something out of the ground which turned out to be two rusty saw blades and numerous pieces of trash covered by pine straw or buried in the dirt. Despite the negatives I would still recommend Lennar as the homes and closing processes are wonderful! ... More

There are a few things that lowered your score (not sodding the whole yard, upgrading appliances, or especially not installing water purification for the incredibly hard water situation here that will mean appliance and plumbing replacements in the near future). Angel and Bianca are the best who worked with us through the process!

Not understanding how they sold my loan to another finance company after I told them before they do that let me know and I will go to my credit union that was very unprofessional once they got the money for the house they didn't care about nothing else

I feel there has been way to many issues for being here less than 40 days, especially what we paid for this house. To start, 30 days prior to close water was pouring into the basement from a fitting that came loose the week they introduced water to the house. Surprisingly nobody was there or pressure tested the system. Just turn the water on and leave. If we wouldn't of come to the house to check like we did every weekend who knows how long the water would of been spraying. Upon move in 75% of the sod was dead from lack of watering by lennar. Housekeeping and cleaning of the house was horrible, basement still had mud splatterd all over the walls from power washing the floor, which is ridiculous for paying 500,000 for a house. Should be spotless. We have had windows that would barley open, problem with the sliding glass door, poor quality cuts on the siding in numerous spots. Never watered the blanket seed in the back yard. 2nd floor squeeks very bad. Crack on the front porch concrete that goes under a beam for the roof and a crack on the sidewalk in front of the driveway which after a winter those cracks will open up. Sump pump and incoming water meter were leaking, basement window is off track. Poor workmanship on trim going up the stairs. Even the window guy that showed up to address the windows said alot of the problems was poor cleaning and house keeping during construction. There was drywall mud and dust in the tracks. On the 7 day walk trough the outside trim was still not painted, and the gutter were up so when they painted they never removed down spouts and just painted around the gutters so you can still see bare trim. It is very hard to get ahold of Hayden our neighborhood rep, I called corporate and they said the project manager would call me to adress the lack of response and he never called. No wonder the people under him don't care, leadership reflects. None the less to say this is pretty disappointing for something we were excited for. The quality of craftsmanship is horrible and the lennar reps could care less. Many neighbors I've spoke with have been experiencing the same issues, and again for what we are paying we should not be experiencing these kind of problems so soon. I have many pictures during the build showing poor quality and poor workmanship throughout the build. It clearly shows lennar only cares about building these house as quick as they can, and quality falls at the waistline. They follow up is horrible from lennar and they make appointment to correct stuff and the crafts never show, my wife moved her work schedule to be here for they appointment Hayden set and only one person showed. I am concerned with all these problems we've experienced in 2 months what else is going to happen or how structurally sound this house is. I would appreciate if someone from corporate would contact me as we can discuss this in person as I've called numerous lennar numbers and have gotten nowhere past Hayden. ... More

Home orientation and walk through is excellent. All issues and repairs were addressed quickly.

The buying process was convenient and easy from the beginning to the end. The house is of good quality and I believe I have a good value for my money. The buider's team is very responsive to any of my concerns and they took care of them in a timely manner. You should know that the builder builds standard homes and they make no room for upgrades. You will have to do your upgrades on your own after you close.

Blue taped items not fixed before move in. Plumbing full of gravel, caused dirty water to leak from toilet and submerge bathroom. Was initially given wrong keys and neighbor was given my keys. Garage was dented and refuse to fix Can hear neighbors talk through shared walls.

Easy process. Quality was good. Any minor issues after closing were addressed promptly.

This whole process was extremely frustrating and unprofessional. Thank you, but I will never buy from Lennar again.

I have purchased about 15 homes in my adult life due to job moves. This by far was the worst loan experience I have ever had. Our loan officer, Amanda Claxton, gave incorrect information each time a question was asked. She has no eye for detail and is “ok with things not being exactly right”. I have never heard those words from someone working in finance. She told us things that simply were not true in multiple occasions and when we called her out she denied it even though I have it in email. When she doesn’t know the answer to a question she just makes one up. Simply the worst experience.

Too many delays, too many expectations not met