Lennar Reviews

So many disappointing examples of wastefulness. Throw away and redo just to make the cookie cutter process easier for Lennar. Terrible experience.

My fiancé and I started our homebuying process with Lennar early in the year, and initially all of our questions were answered in a timely fashion, and everything was great. As time progressed it began to be a hassle to get information or get a response in a timely manner (this went for Lennar associates as well as their financial team). There were several lapses and communication when it came to us wanting a third-party inspection completed, and then when it came to them fixing the things that were found on the inspection it was a hassle to even get them to complete the items. We had to have the inspector go back more than once to ensure that it was completed when we were told that it was and it actually wasn’t. When it came to the financial team, we really had to double down to be able to get information from them. Calls, emails, text messages, and the works was often required to get a response to a question or to gain clarity. We were consistently asking if there was anything else that was needed to be sent in to complete our file on the finance side and was often told that everything was complete, but then as we approach the week of closing, all of these documents were then required to be turned in asap or we couldn’t close. We were desperately trying to avoid the last-minute need to send in and upload documents the week of closing. Our financial associate messed up the numbers, which caused us to pay thousands in extra out-of-pocket costs, a couple days before closing. We finally received the okay that everything was squared away and we were good to close, but then closing day was a whole other issue. Closing day, we got a call minutes from the settlement appointment that we were no longer able to close. Somebody missed some additional tax that needed to be put in the numbers, and when they added the tax, we no longer qualified for the program that we were in that gave additional grant incentives. We were told that the only way we could close that day was to send several thousand dollars more to put down that would in turn qualify us. We ended up putting down the extra money and we did close that day. We will say that they were diligent to figure out how we could still close on our closing day and they were communicative with where they were in the process, but why weren’t these intricate pieces of the financial aspect checked and triple checked so we didn’t have to go through this? How are we clear to close two days before closing and now something is wrong? It was a lot happening in that week. Overall, the house is beautiful, we love it and it ended up coming together very nicely, so it did all work out. But some of that is because of our real estate agent and his vigilance and not necessarily the Lennar team. Some of the people along the way did a great job of trying to help and went above and beyond every step of the way, but others gave very lackluster customer service, had to chase them down to get a response, and because of that we will probably consider otherwise when looking to build an additional home. ... More

We love the sunset model

Lennar was on it when they wanted you to purchase the home… then their responsiveness and flexibility decline from there. Out of all the builders we looked into they were the least flexible with allowing anything to happen before closing, which is understandable. they are very strict with allowing anything their rules leading up to closing then almost seem to want to disappear after that. Not everything was fixed at closing, as they continually promised it would be (things that were pointed out at our walk through and inspection a week prior) and it was/has been a struggle to get it all Completed by them since then. They like to take the short cut with some of the construction work (like trying to patch a hole in brand new counter tops rather than replacing, hiding holes in the wall with light fixtures). I personally think they fly through the homes too quickly during the build process and are doing too many at once. We love our home because of the location, the floor plan is perfect for us ans for the personal touches we have added since moving in. There have been a few great people we have worked with from Lennar along the way but overall it’s been more frustrating than I imagined with buying a new home ... More

John,Daniel and James were all very responsive and attentive to any issues that we had.

Buying a home from Lennar was a breeze. The building manager for our community was a huge help once we closed and moved on from our concierge. Everyone on their team was a huge help. One down side would be the attention to detail with some of the build. Missing paint after the blue tape inspections, Hardware or tools left in the home such as saw blades or nails not fully installed. Small fixes but otherwise everything was amazing.

Its about what you would expect from a new build these days. They rush and hire whatever subs are cheapest for the budget. people get paid by working fast, not better. and so theres lots of errors or crappy workmanship garage still had dent in it. they painted front door because it had a dent, but in doing so got some paint on the door handle. Staples in the carpet sticking up everywhere. sharpie on the slab beneath rising to the top of our cheap flooring as blue marks. Floor had some scratches we missed. the cheap flooring also bubbled up some or wasnt stuck down good in some spots. nail pops everywhere. they closed doors while paint was still wet and so you can imagine how that played out. the railing in the stairway is not sturdy bc they screwed up and had to move it a couple times. think thats it. family is happy here, but its what you get with these big builders. they skip on quality to get productivity. its makes them money, i get it. i would just have more pride in my craft if it were me. ... More

From selection of my home to closing, lennar made it a very easy and pleasant experience. All my concerns and questions were answered in a timely manner. The home delivery team was and still is amazing. All concerns have been addressed with the utmost of importance and care.

I had a very bad experience , the sales agent doesn't responsive and they cut down the price drasticallly next day i signed the contract, and i requested to give me some upgrades or adjust to compensate to that but they are very rude, and the loan clearance asked certian documents which took little while to get and they scared us if you dont close the home on the day you will be fined $300 per day . I dont recommend to any of my frienda

The home itself is very nice BUT we have had nothing but issues Electric due to what they called breaker issues WE had to replace all of them out of pocket ! Brand new home !!! Patio door would not lock they did come fix that but we still have to slam several times to lock it. I will never buy another Lennar home or recommend one Workmanship is horrible motto build fast sell fast can’t wait to sell

Elena and Samantha were great with the whole process and Brandon did a great son as construction manager

Simple design considerations e.g. location of HVAC outlet, not having enough space to put toilet paper holder in guest bathroom, etc. needs to be addressed in upcoming homes

It would be nice for the sells person to be in contact more during the transaction. It seemed like once the initial paperwork was signed we had to initiate any contact. Overall experience was good. Workmanship and quality is good. There's room for improvement in all areas but no major complaints yet.

Very good and happy thanks

Areas & homes are so beautiful

Purchasing a home from Lennar was a pretty seamless experience and an overwhelming amount of the staff is great to work with. I encountered a staff person by the name of Jennifer who was awful during the last steps of the process, but other than that everything else went well. Jennifer was rude and unprofessional, and I would not have purchased a stick of gum from her. Everyone else was very nice, professional, and helpful.

Nice buy the place is a paradise

Appliances are low grade. Water pressure low.

I had a quick closing and the home was done and everything was completed as promised. The home was reasonably priced and the workmanship seems to be good so far. They respond very quickly if I have questions or need any assistance. Overall it’s been a positive home purchase.

Overall bang for buck not bad, but you need to know what you are buying. Quality of trades, materials and craftsmanship is not good. Construction management is non existent.

The entire experience has been incredible! From start to finish, we got all our questions answered and we got all the support we needed. The process was surprisingly easy. We love our new home we're so be excited about Barefoot Lakes it's a fantastic community. If you're in the market for a new build, and you are a novice like we were, then Lennar Homes shoukd be your first stop!

The workmanship could be better. Front stones were crooked and took 6 weeks to fix. Drawer not working properly-fixed, 2 steps squeak, while several people have 2 we have 1 bath shelf in shower, walls are thin. A lot of it is smoke and mirrors. It was advertised that home would be smart and 2 EV chargers will be installed-that's not happening. Cannot trust!

First time homeowner. Everybody involved in this process has been awesome! I was so stressed out through the entire process but everybody at Lennar would remind me that everything is fine. And….it was! It was a really easy process and all the stress was internal. Lennar knocked it out of the park for me. Hoping they do everyone else the same!

First home. Priced where I needed it. They’re quick to respond for work orders, but depending on what you need will depend on how condescending some of the vendors you have to use or field people are with concerns. Quite a few things were ignored on final walk through and still problematic and/or will be within the next year. Almost died from a gas leak the plumber blamed rhe HVAC and builder for and in the same breath said it was my fault for calling the gas company instead of them. For the most part, you get what you paid for.

Process to buy was easy, mortgage process could have been a bit smoother, too many people involved with diff aspects of lending, one POC should be needed with mortgage process.