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Lennar Reviews

What Homeowners Have to Say About Lennar.

Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 21541 homeowner reviews to learn why they are the right team to build your new home.

Lennar

has 3.7 out of 5 stars overall

21541 Reviews

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Responsiveness 3.6

Customer Reviews

Loan process and move in expectations.

  • Anonymous
  • Verified HomeBuyer
  • October 30, 2024
  • Wimauma, FL

The loan process was a complete nightmare! We literally showed up to closing and were told that our loan had not had its final approval and had to wait an additional 3 hours for them to get it figured out. Mind you, this was after we were told the previous night at 8:30 that we were good to go. No one called us to let us know of the rescheduling either which is completely unprofessional. We also had to continuously provide the same proof of funds over and over and over again. We were told that we recieved our final approval approximately 1 week prior to closing but were still asked to provide ...

Lennar responded:
Thank you for sharing your experience with us. We sincerely apologize for the inconvenience and frustration you have faced during your home-buying process. We understand how disappointing it can be to encounter issues with the mortgage process and walkthroughs. We appreciate you letting us know that you have had a positive experience with our warranty team. If there are any outstanding warrantable issues, please continue reaching out to your Local Customer Care team by submitting a warranty request online through your Lennar Account. This ensures your request is documented and prioritized for a prompt resolution. Sincerely, Lennar Corporate Customer ...

Total Score 2


Quality 3

Trustworthiness 2

Responsiveness 2

Lennar Provided Us Our Dream Home

  • Timothy B.
  • Verified HomeBuyer
  • October 29, 2024
  • Brooksville, FL

We have purchased several homes, with the last two forever homes being custom builds. We know exactly what we want and how we want it. We never expected to walk into this Lennar Home and find that it was about 99% exactly what we wanted from design down to flooring and color scheme. We couldn't be more happy with the overall construction quality, warranty follow up and most importantly, the folks that helped us get into the house, Lennar Mortgage and Lennar Insurance. It was such a blessing to have them all working together as it made the closing process fast and easy without any ...

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Horrible experience!

  • Anonymous
  • Verified HomeBuyer
  • October 29, 2024
  • Raleigh, NC

I could write pages about how awful my experience has been, but to summarize things….I wish I would have never brought a house with this builder or in this neighborhood.

Lennar responded:
Thank you for sharing your feedback. We sincerely apologize for the negative experience you have had with your home purchase. We regret that your experience did not meet your ...

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Long list of issues before intial punch list and after and days after move in.

  • Ryan K.
  • Verified HomeBuyer
  • October 29, 2024
  • Lakewood Ranch, FL

Lennar did not fix items before our closing as promised. Much of the blue tape was removed even though the issues had not been resolved. Items are slowly being addressed via warranty tickets weeks later.

Lennar responded:
Thank you for sharing your feedback, Ryan. We sincerely apologize for the issues you have experienced with your home. We understand how frustrating it can be when promised fixes are not completed before closing and when issues persist even after moving ...

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 2

Bad customer behavior

  • Mukesh M.
  • Verified HomeBuyer
  • October 29, 2024
  • Westfield, IN

1) Initially we booked lot but they changed it to another plot saying layout issue. they didnt give us option. literally forced us to take a the home which we didnt want. 2) no modification request was accepted

Total Score 3


Quality 4

Trustworthiness 2

Responsiveness 2

Excellent Experience

  • Enrique H.
  • Verified HomeBuyer
  • October 28, 2024
  • Davenport, FL

All Lennar Staff were professional and attentive during and after my home purchase. Highly recommended.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lourdes is our hero. Her word is her bond. Great sells person.

  • Nassor K.
  • Verified HomeBuyer
  • October 27, 2024
  • Santa Clarita, CA

If your planning on purchasing a home from Lennar. For the best experience and honesty please contact Patrick financial consultant and Lourdes Lennar sells person. Believe me you will be in good hands.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

it was smooth

  • Jambunathan R.
  • Verified HomeBuyer
  • October 27, 2024
  • Zephyrhills, FL

Overall Lennar homes are good and cost effective. Only thing - they forgot to deactivate home door code and the burners on the gas stove got stolen

Total Score 4


Quality 4

Trustworthiness 3

Responsiveness 4

The worst homebuying experience.

  • Anonymous
  • Verified HomeBuyer
  • October 26, 2024
  • Angleton, TX

Victor was the sales associate and the entire experience was awful. There was a mold situation that came up due to the builder not locking up the home when Hurricane Beryl came through. After us spending almost $1,000 on a mold inspection since the builder would not, the builder after 3 weeks got their own inspection because they didn't trust ours. Once they got their own, again, they dragged their feet getting the remediation started which resulted in us finding a place to live for over a week with a toddler, dogs, and my wife being pregnant. Victor did not help with our issues and would ...

Lennar responded:
Good morning, Thank you for sharing your recent homebuying experience with us. We apologize for any frustrations you encountered. If outstanding items remain to be resolved, please send us an email with details of your concerns referencing this review to LennarNews@Lennar.com so we can help you follow up. Sincerely, Lennar Corporate Customer Care

Total Score 1


Quality 2

Trustworthiness 1

Responsiveness 1

Jonathan , Jane

  • Mary B.
  • Verified HomeBuyer
  • October 26, 2024
  • Elizabeth, CO

Loved the ease of purchasing a lenar home - Jonathan was thorough on our final walk thru.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Experience was as we expected

  • Terry L.
  • Verified HomeBuyer
  • October 26, 2024
  • Lehigh Acres, FL

Home is a good value for the price.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Elijah was great with my walkthrough. He fixed my few minor issues right then, on the spot.

  • Angela Y.
  • Verified HomeBuyer
  • October 26, 2024
  • Clovis, CA

Almost all the finishes are good quality. Best new homes on the market.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Home ownership at Lennar

  • Barbara C.
  • Verified HomeBuyer
  • October 25, 2024
  • Hillsboro, OR

The townhome is a quick build, no frills, very basic shower heads and the plastic toilets lids, single paint on walls, carpet has no pad very cheap carpet, with tack strip that was not nailed down properly and walking in the house with socks my feet get picked, sloppy trim work and texture finish

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 4

La calidad de las cosas no fue lo esperado

  • Beatriz G.
  • Verified HomeBuyer
  • October 25, 2024
  • Nampa, ID

No fue lo esperado en la calidad de las persianas,y en el servicio de ajustarlas. La nevera, pintura del interior de la casa no es buena calidad. No fue lo q esperaba

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 2

my new home

  • Bernadeth B.
  • Verified HomeBuyer
  • October 25, 2024
  • Las Vegas, NV

I’m very happy and excited to my new home at Lennar/Dalton. Buying a new house is not easy, especially first time, this is my first experience to buy a house, I almost quit. My home consultant and loan officer helped me a lot during the process. They explained all the requirements needed and for me to understand. The best part I was approved, I got my new home excited and happy Bernadeth from California

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Eric and Lindsey

  • Paul C.
  • Verified HomeBuyer
  • October 25, 2024
  • San Diego, CA

I was going through difficult times and Eric and Lindsey were very helpful, understanding and was there for me throughout the purchase. I am very thankful for them.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Not responsive after closing

  • Michael G.
  • Verified HomeBuyer
  • October 24, 2024
  • Madison, AL

Rushed through walk thru. Was lied to about numbers were placed on house. It was never done. Took 2 months after closing to have house numbers put on house.

Lennar responded:
Good morning, Michael, and thank you for your review. We understand how frustrating it can be not to hear back from customer care. If there are any outstanding warranty issues you would like us to follow up on, please email the details of your concerns, referencing this review, to LennarNews@Lennar.com so we can assist ...

Total Score 2


Quality 1

Trustworthiness 1

Responsiveness 1

Walk-through follow-up issue

  • Anonymous
  • Verified HomeBuyer
  • October 24, 2024
  • San Diego, CA

We identified some workmanship issues and also noticed that some of the front yart plants were dead during the walk-through session. We were disappointed that the dead plants were not replaced as it was promised and some workmanship defects were not fixed.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 3

Home purchase in horizons at Summers Corner.

  • Richard C.
  • Verified HomeBuyer
  • October 24, 2024
  • Summerville, SC

Great price on a quality home..Lennar mortgage caused some anxiety along with closing surprises and a little heavy handed on the closing..Lennar real estate agents were not very helpful..The house is built with quality materials.. overall I am satisfied

Total Score 4


Quality 5

Trustworthiness 5

Responsiveness 3

Very good, easy to talk with, understood our needs

  • Susan N.
  • Verified HomeBuyer
  • October 24, 2024
  • Myrtle Beach, SC

Enjoying our new home and neighborhood..

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 4

Love the house, disappointed by the change to our backyard

  • Richard P.
  • Verified HomeBuyer
  • October 24, 2024
  • Whitestown, IN

We picked the house because the lot was wooded in the back. Salesperson commented this was her favorite lot because of the trees. One week after closing, we were the last house to close in this section, they came and cut down about 75% of the trees. We no longer have a shaded patio and private back yard. . Apparently the plan all along was to cut down the trees once the homes closed. Nobody told us that was the plan. We now have a golf course view. If we had known the plan was to remove the trees we may have considered a different lot or subdivision. We love the house and floor plan but it ...

Total Score 5


Quality 4

Trustworthiness 3

Responsiveness 5

John B

  • John B.
  • Verified HomeBuyer
  • October 24, 2024
  • New Caney, TX

Overall home is OK. Nothing that makes them stand out above other area builders. We liked the floor plan over other builders options. Utilizing Lennar mortgage was a nightmare.

Total Score 3


Quality 4

Trustworthiness 4

Responsiveness 4

Lakespur Wellen Park- Venice Home

  • Alan H.
  • Verified HomeBuyer
  • October 24, 2024
  • Venice, FL

My only issue is the quality of the workmanship in certain trades. Most of what is discovered after move in, can be easily caught. Light fixtures off center, chipped tiles, etc. Lennar does stand behind their product. It becomes time consuming after completion.

Total Score 5


Quality 3

Trustworthiness 5

Responsiveness 5

Syed

  • Naheed S.
  • Verified HomeBuyer
  • October 24, 2024
  • South Elgin, IL

Quinton took care of the issues what we had ! He’s very helpful and kind in placing an order for one of our kitchen cabinet which was damaged during the installation , now we are waiting for the installer to do the installation . We have some six month issues will submit them soon. Hopefully he will take care of those issues as well . We are very happy and satisfied with Lennar Builders . Thank you !

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Homeowner

  • Brian C.
  • Verified HomeBuyer
  • October 24, 2024
  • Westfield, IN

Lennar has absolutely no control, whatsoever, over their subs who eat food and leave food scraps on the floor, ketchup on the new woodwork, and the paint sub dragged their muddy boots all over the brand new carpet at the most critical time just days before closing. Lennar, however, would not do a complete carpet replacement, even though those same boots made God only knows how many trips across the street to the disgusting disease-ridden port-a-let. The finish workmanship was the worst I have ever seen in 40 years of purchasing new homes. The finish workers (literally) nailed trim boards ...

Lennar responded:
Thank you for taking the time to share your feedback, Brian. We sincerely apologize for the issues you experienced with the subcontractors and the workmanship on your new ...

Total Score 1


Quality 2

Trustworthiness 1

Responsiveness 2

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