Lennar Reviews

After my home was built, i had repeated issues where their contractors were stealing both my water and power to finish building other homes around me, as well as damaging my sod and concrete.

Prior Lennar experience in owning a previous Lennar home.

The mortgage experience with Lennar was extremely disappointing. Communication from the loan officers was virtually nonexistent throughout the process, making an already stressful experience even more frustrating. As for the builder side, everything feels mass-produced, and the quality reflects it. There are a lot of corners cut, with lower-quality materials being used. The paint and flooring workmanship was sloppy, walls sound hollow in many areas, and the post-construction cleanup was minimal. Dust from construction was left behind and even clogged parts of the AC system. The one bright spot was the QAM team. They did everything they could to assist and address concerns, and they were the only part of the process that felt customer-focused. Unfortunately, based on my experience, I would not recommend Lennar due to the poor communication and lack of attention to quality. ... More

I was told the front of my house would look a certain way & it looks nothing like it! The floors are cheap! Wasn’t told til the very last minute that it’s a rolled floor & it has already ripped so have all my neighbors & my one neighbor her floor is already bubbling! You can’t even touch the walls without scratching it up because the paint is so cheap! The only 2 people that have been helping me out are Toni & Kim ****. Myself & all of my neighbors have serious drainage problems in our back yards & only 1 person has been out to look at the mess in the backyard. It only took over La month to finally get someone out here just to look, thanks to Kim! I just pray that they will fix the problem. ... More

[TRANSLATED FROM CS] Xxxxxxxxxxxxx

My home-buying experience was such a memorable journey, and I'm so grateful for everyone who helped make it possible. Buying a home can definitely come with its share of emotions, questions, and unexpected moments, but overall, I'm incredibly thankful for how everything came together. I especially want to recognize Liz, the listing agent. She was absolutely amazing throughout the process! Liz was professional, responsive, kind, and genuinely helpful from beginning to end. She communicated clearly, helped keep things moving, and was always willing to answer questions or provide clarity when needed. You could tell that she truly cared about making the process as smooth and positive as possible for everyone involved. What stood out most was how approachable and accommodating Liz was. Her professionalism, patience, and positive attitude made such a difference during such an important milestone in my life. I'm beyond excited to officially be a homeowner and start this new chapter! 🏡❤️ Thank you to Liz & my agent Ebony for being such a wonderful part of my home-buying experience. I would absolutely recommend her to anyone looking for a knowledgeable, dependable, and genuinely caring real estate professional! ... More

From start to finish I was guided through the process and educated on my home and how to care for it. As a first time home owner this was informative and empowering.

Responsive, text reminders are very helpful,and keep me updated on time!

From my first visit and meeting Tracy to the end of getting my keys finally, this experience was wonderful as a first time buyer. Tracy was full of hope and secured that I can get my dream home. It was a lengthy process and at times will take a toll on you, but overall Lennar's team was on my side every step of the way. I really appreciate this entire experience and I highly recommend dealing with Tracy directly. You don't need a realtor. I did everything with Lennar.

Not my first home buying rodeo and I was able to find a home that met my needs in my desired area. Lennar made it easy and process was very smooth. I've been in my home for about 3 months and while building is going on all around me, it's been as expected. Minor issues that I have raised have been addressed pretty quickly with no pushback.

Pretty happy with home and customer service

Drywallers should be embarrassed & ashamed of their work. Worst job we've ever seen. Had a tree die, it was watered along with everything else. Response about Lennar replacing it was 'it must have been a weather event'. Apparently only on our tree & nowhere else in the development did this weather event occur. Lennar will not replace it - even Lowe's has a 1 year warranty on trees This home purchase was our 6th home buying experience and by far the most stressful.

Overall love the aesthetic of house, but if I had the option to give my money to another company with the same home I would have. We were encouraged to wait until almost a year to put in tickets to wait for the house to settle. There are already cracks and issues one month in. The agent Sarah was nice enough but was clearly there for sale. Asked "personal" questions that we had already answered and no agent gift at closing or follow up. Kimberly only spoke to my husband and didn't even look in my direction unless I asked a question to which the answer was diverted to my husband. Neighbors had a similar experience. There were issues that were unresolved - our door wouldn't slide and still doesn't… no one came to fix it. The same dirt was in the track after we were told that t was looked at. We reached out and Kimberly said there was nothing she could do after closing. Customer service overall awful. ... More

Our salesperson gave empty promises and even outright *****. We had to escalate WAY above her head just to get home ready to close.

Overall all review 2/5. I was the one calling Mortgage, sales rep and even had to escalate the matters to management so I can get some type of answers. Never knew my closing date until a week prior. Sales rep, Brycen never gave me no next steps after the earnest money because "he was to busy taking care of other clients" even though I should've been treated as a client as well. Very disappointed that it felt more of a job for me to get a house with you guys then it was a process like everyone else says it should be

Home buying was the worst I have ever went through, the right hand does not talk to the left hand. Quality has dropped and home owners will suffer long term with these issues. Trustworthiness, no one will reach out and tell you where things stand and or how to proceed, I feel they don't truly care, i would feel bad for new home owners. Responsive is not in there vocabulary, months later still don't hear back!

Word of mouth. Also my realtor

My encounter with Nina was the best experience.She was a great help in the process of buying the home from the beginning to the end. Any concerns I might have had. She would take her time and explain and solve any issues at anytime which is very important to me. Overall, the experience, was the best. And she is definitely an asset to the company..

Everyone with Lennar was top notch! They have been responsive and provided the highest ***** of service. I could not have been more pleased with my home-buying experience.

Really great service. Easy and stress free

the backdoor through the master bedroom could have been better executed.

Garage too short, if you have a big truck or SUV the space is really tight.

We would have been more satisfied if we were given the choice to choose the type and quality of the materials used for building the house. For example vinyl placed over the cement is very unhealthy. We don't like the countertops made of quartz, the cabinets are cheap and I can't stand the carpet in the rooms. If we would have given the opportunity we would have changed all of these and more, of course for an additional cost. Now , in order to replace them it will be even more expensive.

Overally the experience was wonderful. There were a few challenges that came up, and the Lennar community couldn't have been more helpful in resolving them in my favor. Logan, the construction manager, went over and above the call of duty when it came to accommodating requests, and even helped with outside vendors (e.g., *****) when he wasn't required to do so. Dominique was very helpful when it came to resolving Financing issues - not part of her job description. All people I encountered helped to make the experience very positive.

Two months after closing. The customer experience overall was great. The grass being dormant and requiring a ton of water to get to green is something to note, as is the Johnson and nut grasses that seem to take over the yards because they were not dealt with prior to laying the sod. Paint is a very thin coat especially on the doors, so be careful with that. Appliances have worked great no issues with any of them. All the people in contact with me through the purchase process have been great and worked with me and my odd situation I had to make things work out.