Lennar Reviews

The process from looking at homes to the final move-in was seamless. Hailey H. was extremely personal and devoted her time and efforts in ensuring that my concerns were addressed in a timely fashion. The quality the new home that I purchased is outstanding, what was optional features in most of the other homes we looked at were standard features for Lennar. The builders team from sales, financial to final inspection was over and beyond my expectations. Hailey was very attentive to what we were looking for and even helped us get more value for our money.

Be very careful when dealing with Lennar. Get everything in writing, do not believe verbal promises and fast talking "construction managers" who disappear once you have signed any document. When following up on pending items, they simply ignore you, better yet, tell you "that's cosmetic", or to make a warranty claim. However, warranty companies do not fix/repair things that the builder should have completed as promised. Nowhere to turn, you are left with over paying for a house that should have been as presented during sales representation. Scratched appliances, damaged cabinets, unfinished walls, the list goes on! Before you sign your sales offer agreement, be prepared to walk away, knowing you'll find out later how much less your neighbors paid for the same house. ... More

Generally a good experience. Sales person 'Pam' was great to work with. Very trust worthy, she stood by her word, even when difficult. Minor problem with the house after Closing was resolved quickly. Minor punch list items were all completed quickly before final walk through.

Once moved, I found several issues with my brand new townhome. I requested the service to fix them through Lennar owner portal. They responded quickly with a phone call from Josch and then emails and text messages from Alexis. They both were very professionals and friendly. They have schedule several appointments to fix the areas of concern. Great customer service post purchase.

We were very excited to purchase our new home and initially we were treated that way in the beginning. Once our house began was when we started to have some communication issues. Our building manager had changed hands three times but we were not alerted until we were scheduling our walkthroughs. As a new homebuyer, I would want to know who is the building manager is at all times in case situations arise that need to be brought to their attention. Our sales representative also moved locations halfway through which gave us no one to talk to on site. This again could have been rectified with an email introduction on who we could talk to with issues. We did not receive our weekly updates on a timely manner which left us again in the dark about home progress. It may seem like little things but the communication between Lennar and homebuyer is essential! ... More

Not happy my experience with Lennar Tittle I do not recommend to buy with Lennar bc his Tittle company had a bad practices. More than one moth waiting for my money to pay my cards. Still any clue how to pay HOA fees. Any information how to do many things,

My experience so far with Lennar Triple Creek 50 QR, has been very negative. Mainly since moving into the home there has been a strong (methane/sulfur) odor problem in the house that has not yet been resolved. A work order submitted via the Lennar Home Warranty Portal, only to have it denied stating "not covered under warranty" Workmanship, materials and appliances are of poor quality, The home is not worth the price paid. I regret making this Lennar at Triple Creek 50 QR home purchase.

I was so excited to find a new Lennar Home for sale in Lockhart, Tx. I had a great experience when I'd previously purchased a new build home with Lennar in 2013 in Austin Tx. This time; however, my experience was highly disappointing. I've had multiple issues in my new home to include a significantly broken piece of wood trimming out my garage door that was simply nailed on and painted over. I've been advocating to have the inside of my garage door trimmed out, where there are two inch gaps running down the sides and in the corners. Lennar and the builders used only the cheapest of sinks, tubs, counter tops and flooring as possible. The shower rods fell down and were the cheapest on the market. I've purchased 5 homes in my lifetime. I've never had such a frustrating and disappointing experience. Per Lennar's "creative financing" option after selling my mortgage loan at 4.75%, my monthly principal payment is just over $200 and my monthly accrued interest loan payment is over $600. As for completing all the documentation required. I had no less than 5 to 6 people with Lennar contacting me via email for about a month. The communication from all but two staff was unclear, vague, confusing and pressured. The onsite staff here in Lockhart have been responsive and worked hard to make repairs needed after I moved in. I now have a sense of impending costs due to my experience thus far. One final comment just to give a sense of just how neglectful my house appears, there is no wall paint behind my stove and the refrigerated appears to have been dumped in it's place, is not level and not of the trays inside of is were in place. ... More

Were very attentive to our needs and answered our questions.

Sales staff was great mortgage and insurance. People were great title company was great. We were a little disappointed with some of the things that they’ve cut to save money this is our third Lennar home and we can see that they’ve cut out a lot of things that they used to give like towel and toilet paper holders in the bathrooms and complete white paint on the inside instead of the two tone colors that they used to use and they didn’t give any touchup Paint for future touchup other than that. Everyone that we dealt with in person was very good. In all, it was a good experience

The seller response was really slow. I had to drive to the mortgage office to buy the house because of the slow email response. The Lennar support concierge never called me back and seemed not personable. Everybody seemed too busy to answer my questions in a timely manner.

The only issue I had was the numbers issue they kept giving me different quotes on how much down payment I was gonna have to give, and it was never accurate so it made me last very upset up to the last minute. Other than that, I can say that Lennar really responded immediately to everything. Explained everything from the home top to bottom. For having a three-story four bedroom extremely energy, saving home. After the purchase, if there were something wrong with the home, they got to it immediately. Customer service to the max. I did pay a little bit more than what I wanted to, but I got the house that I wanted. I got the model home. Home is amazing spacious and if I have the opportunity again, I would probably buy again from Lennar. ... More

They are building homes at a high volume and the home had a number of issues that were ultimately addressed prior to closing and even after. They tried to cut some corners and some issues were found after closing. They do follow up but you just have to be very thorough in the closing process. The home layout and design is very good and the location is excellent. I would likely have bought from them again at the end of the day.

Staff was not the most friendly or responsive Missed drywall inspection

Failure to deliver on time No communication After multiple follow ups for communication met with rudeness and unprofessionism. Does not supply products initially promoted Worksmanship is subpar Would never recommend to any homebuyer.

I am think about sell house reson no heater and warming house nothing only air blew itt...... where warm we did try headter turn on not work .. we did reproter office where we buy it ... why bother buy fix service we have warning house not old only one week and two week never fix ... very poor your company more like sucks ...

I like my home it came almost with everything

We had an excellent experience working with Lenar and their staff! Every deadline was met, and we were able to move into our home within three weeks of seeing the model home.

Joshua, Oscar and Maria were available and eager to help with every question and concern I had. I really appreciate the superb customer service each of them provided and I can’t thank them enough for all of their support.

Good quality for price, most issues handled quickly

There are still items that was on our punch list that was not taken care of before closing. Still having trouble opening closing the sliding glass door to the patio. Other than that Lanken has been very helpful.

Is the whole experience with lennar was very disappointed and The worst experience I could imagine. They say buying a home should be one of the most happiest days of your life. I was jerked around so much in disappointment with the whole experience. I will never buy another home from the lennar again and I will tell anyone that asked me to stay away

The entire process has been a headache purchasing this home. Issues that arose with my inspector were not properly fixed before closing and is still something I am fighting Lennar with. They are quick to respond to issues but then “complete” them in the portal when it truly has not been fixed. I’m spending close to half a million dollars on this home and I’m getting work that is worse than my 250k DR Horton home. The employees are quick to bash DR Horton however none of these simple issues were a problem them - nor was it an issue from DRH getting support to get them fixed. You can very easily tell Lennar no longer cares about quality - it’s all about how fast they can throw up a house with the cheapest trades involved. Will never recommend a Lennar home nor will I purchase another - several other homeowners have expressed some concerns, new and existing owners. Lennar is quickly going to be involved in more class action lawsuits than they already are if they continue to choose the cheapest options and have complete disregard for the future and existing homeowners. ... More

Everyone at Lennar was terrific. Tina our new home consultant, Reagan our mortgage loan officer and Lou our construction manager were all outstanding and friendly people. They all made the buying of our new home successful, making the whole home buying experience a smooth process. THANK YOU to all involved.

Sadly, our issues that were in our walk through were not resolved yet and we have been living in the house for almost 2 months. We put so much money into buying this home it's sad we can't get stuff addressed in a timely manner.