Lennar Reviews

It was a very good experience buying a home from Lennar company, starting from salesman John who is very knowledgeable and very helpful as well as being professional to lender Kyler and all team members were very amazing. I highly recommend for anyone looking to purchase a home consider Lennar company house plans and design is excellent.

I am writing to express my dissatisfaction with the recent experience I had in purchasing a new construction home from your company. While the initial interactions with the lender were smooth and professional, several critical issues arose during the process that have left me quite frustrated. Firstly, the inspection process and the service provided before closing were subpar. Numerous issues with the house were identified, and the quality of the repairs made before the closing was disappointing. Despite assurances of high standards, the final work fell short of expectations. Furthermore, communication throughout this process was lacking. As of today, I still do not have the keys to my new home, which was supposed to be handed over on July 31st. This delay has been exacerbated by poor-quality service and unfulfilled promises of remediation for the inconveniences experienced. In contrast to my previous home purchase last year with a different builder, where service and quality were exemplary, this experience has been notably distressing. I had hoped for a seamless transition into my new home, but instead, I have encountered significant challenges and delays. I urge you to address these concerns promptly and provide a resolution. Specifically, I request an update on the status of my home and keys, as well as a plan to rectify the outstanding issues with the property. ... More

Out experience with Lennar has been amazing. Starting from the no pressure sale to the handling over the keys. The financial people were amazing. Very responsive and doing everything they could to help us. The closing was done remotely and was done easily. The final inspection was great. All our questions were answered and explained to us. It was a pleasurable experience.

There were some minor flaws. There should be a go-to maintenance on site or other sites you can easy call to correct minor issues.

I had a lot of issues with the house they promise everything was going to be fixed by the closing date, then a month after still issues. I understand you built a lot of houses at once but you can’t turn your back to quality and good finishes. This is my second lennar I don’t think I’ll have a third one

First time purchasing a brand spanking new home and I think we were wowed by the glitz and didn’t pay enough attention to the finishing. A lot could be improved there. But overall it’s an o.k. kinda place that should serve us well.

I would like to write a great review but in all honesty I can't. Our closing date was moved back several times, meanwhile we are staying in a hotel with two dogs. What a nightmare! When we finally closed it was done remotely even though I asked for an in person closing at the sales office. During closing my computer crashed so we had to do everything by phone. What should have taken 30 minutes took 2 hours and it was the most frustrating closing I've ever had. Then the next day we couldn't get the keys because no one knew where they were. The supervisor let us in so we could start moving in and the house was not clean like we were told it would be. There were paint drops and smeared glue all over the floors which I'm still scraping up. We were told the subdivision was not in the city limits so we could pour a patio with no problem. Not true! Oh, and the backyard that was supposed to be cleaned up, raked, and ready for sod wasn't. I mentioned it to several people and finally got results after I put in a service request. The trash they removed from my yard is still sitting on the curb beside my house. ... More

Second time buying a house from Lennar! Yes we love the value and quality! 5 Stars

building materials aren't very good. Outside looks horrible - land swap

Our sales rep Wayne was awesome to work with when finding our home. Kevin was great helping us with our mortgage paperwork. We did not have a great experience with the closing process. No communication, asking for things 2 or 3 times. Waited till the last minute to give us our final numbers. Def needs to get better.

good experience just moved in lots in info

Customer care folks are outstanding. I have had only cosmetic issues that have been rectified upon asking

Overall I like my home but not happy with windows, Shelves.

Poor comms, workmanship, concierge (Nicole) argumentative 11 properties purchased to date; this was the worst experience.

Lennar made our move into our new home seamless and very easy!

it was a great experience from the sales representative to the loan officer and closing. Though we had a little delay in closing due to the storm but it was worth the wait. The home was beauty, massive yard, good interior and good explanation during the work through. They were all very patient in explaining and answering questions . I recommend lenner to all of your looking to buy your home.

This is the biggest purchase of my life. Now that I am completely moved it, I realized how cheap everything was. The walls are delicate and easily gets scratched. I was getting internet installed to find out we don’t have a phone jack, which is the most common thing to have in the home. Then I was having my fridge installed and was told that the connection to the water line is the wrong size. It was for the size of a dishwasher hookup, so I had to go out and buy an adapter to make sure it all fits. It’s a beautiful home, don’t get me wrong, but I can’t believe such little common details like that has been mistaken. ... More

As it was a new house, There is a lot of details they I as a customer did not see on the walk dates, as soon as i wanted to inform about the issues, Lennar team was not helpful to attend or fix these issues, not only myself. some neighbors have had many issues as well, it looks like they wanted to build fast and not taking care of the quality. I'm sorry for myself that I already purchased and not have the chance to buy somewhere else.

We had a great experience from start to finish. Everyone went out of there way made you feel very comfortable. A shout out to Karl Z great help always there when you needed questions answered. Also Ian the site manager was very helpful. I have friends looking into this location. I highly recommend Lennar home builders.

Cheap material used for homes read the contract if they run out of materials they use what ever they have and for the concrete make sure your drive way looks good cuz they are chipped.

The craftsmanship of the homes is questionable, especially given the speed with which they were built. There are some structural issues that Lennar has been slow to respond to, which is frustrating. The value is good but be prepared to have to deal with Lennar's slow post-closing repair process. The representative for Balm Grove - Rob - is unresponsive at best. Do better.

Worst interior paint job ever. Paint on switch plates and socket covers as if it were painted after the plates were installed. Even the things that were pointed out during walk through weren't corrected properly. We are still finding blue painters tape in areas that were not corrected. Customer service is great in responding in a very quick manner.

better selection of plants and landscape very low end, tile in kitchen, tile in bathroom, double sink, no patio just a stair coming of sliders? I would expect these things if my house cost was 250,000 to 300,000

We are satisfied with the overall construction of our house. The response to our issues was quick, but it took several weeks to get our issues resolved. There is still an outstanding issue with the trees in our backyard, which we are still working with Lennar.

Walkthrough was informative and useful. Later minor issues (e.g. gate post) were handled promptly and to my satisfaction.