Lennar Reviews

The Lennar mortgage team was excellent helping me every step of the process. They explained the why's and made it simple to contact them for providing whatever necessary for my mortgage. The home I bought is a basic home, a great starter house or retirement investment house. I plan on making a lot of upgrades. I live in a nice community, it's definitely worth the investment.

Lennar has cut out items that I have never seen before. Otherwise, it's a nice home for a reasonable price. Their service addressing issues after move in has been ver good.

After I started the process of buying my home I could not get in contact with my agent. The loan processor told me different terms than I was told by the agent. My realtor was instrumental in helping me because the concierge wasn't much help either. I thought I got a good price for my home, but I didn't get a lot of things that are standard in most homes. The windows do not open and close, there are no blinds, no towel bars, and no backsplash. The oven is not self cleaning and the cabinets in the kitchen were not installed properly and there are no ceiling fans. I did not get an orientation on the HOA or utilities and I still haven't. The drain in the master bath backed up and it was full of trash. There is a serious leak in the wall behind the master sink. The positive is I love the tile in the bathrooms. I like the location of my home and I have a large backyard. The service technician, Dominic has been awesome. If I had to do it all over again, I probably would have but I did not get good customer service. ... More

Take notes and write down people and what they do.

Return calls are horrible!

not the best experience overall

I’m an investor and this is not my first purchase. Worst experience in dealing with loan officer. Never responds to calls. Rushes to closing date without properly checking all issues. House wasn’t even ready during final walk through.

Brian in sales was great to work with,Chase the foreman was just fantastic as were zLoree and Chris they handled our issue's in a fast and very perfessional. They were all very friendly and seem to care about us !

Smooth, professional and easy process

Honestly for a new home it wasn’t the worst but I definitely had to stay on top of things after moving in. They missed a bunch of stuff. The contractors they use are garbage. When putting in tickets to get things fixed that they messed up on or didn’t do it’s like pulling teeth.. had to put multiple tickets to get things done. Horrible customer service. Even the guy who is suppose to take care of things talked to me like I didn’t know anything and I had to put in another ticket just to get him to fix it.. they ruined my lawn and only half fixed it and told me they weren’t going to fix it after it was there fault to begin with.. told me to water it more when the grass was already dead.. in stage 3 water restrictions and gave me a 900$ bill cause they wouldn’t just fix the problem. I’m still pretty pist about it.. ... More

Please make adjustments if the buyers want to make minor adjustments before the build.

Like most builders the first priority is to get you into the new property. At first you will find 20 people chasing you to get the process moving on time.. after that it kind of slow down. Once you need something, it basically comes down to the character of the individuals (luck of the draw) from Lennar who actually are willing to help. Some of the others, they insulate themselves from you once the home closes. I have issues with their mortgage transfer process that no one can give me a straight answer. Some warranty items pop up, good luck getting with Customer Service to call you back.

The main issue was after moving in and finding all kinds of not quite finished things, places where there’s messed up paint(or none at all), damaged ceiling, wall, doors etc. Things not being square is also an issue. I spent nearly 1/2 the price of this home with KB and had a MUCH nicer end product, especially for the price. The market sucks for buyers and these builders are raking it in with a smile on their face.

From initial sales contact all the way to handing over the keys....impressive service!

The HOA app iCON is a giant cluster fu—. It does not work. I have tried several times to get help. Nobody is never available to help.

Trent was my new home consultant. I cannot say enough good things about Trent. Made sure I understood all aspects of the purchase, kept me informed of progress, always responsive to my questions and concerns. Treated me like I was family.

We experienced a great sales person who worked with us as we relocated to Andover, MN. It was great to see so many models so that we could make a decision on what kind of villa we wanted.

Great professional workers prompt and able to fix and lend assistance when needed

Everyone I met was professional,kind,helpful and knowledgeable.

Great experience from start to finish.

Jaist and Danny have been wonderful to deal with on repairs and information as well.

Extremely helpful and joyful personnel helped make a complex and stressful transaction manageable. Also fantastic incentives and a well built comfortable home just put the cherry on top of a great deal!

Great home and price but the house came with some cosmetic issues and hvac issues and haven’t had my warranty request served. Very poor response times in that regard.

The homebuying experience was rough. First, we were not allowed to use an agent, which made me feel at the mercy of Lennar when going through the process. Second, our home concierge was terrible. She would update us on the status of the house late in the night. On inspection day, the house was not ready and had to reschedule after we were already present at the appointment. Finally, they moved our closing date only a few days after were expected to close and put up a fight after we requested to close two days after the proposed closing date. The house is decent but the materials are cheap. The walls scratch easily, the fake vinyl floors are easily dented. Overall, I wasn’t satisfied with the experience. ... More

My overall experience was satisfactory.The sales personals were on point and polite and very helpful.