Lennar Reviews

Builders and designers are experienced. Impressed by chosen materials. Loved every minute in it. I wish if they reduced one ***** of the house and little more space to lower ***** bedroom. Very congested.

I purchased at Tupelo Park ,417 *****.Lennar made the process very smooth,low stress,no pressure and gave me positive verbal feedback all the way through closing.I was very pleased.

The home itself is nice. Though I would have to say that the some of the craftsmanship and materials could be done better. I had to recaulk my entire house. Outer walls are kind of thin. There is definitely wasted space in the kitchen cabinets. Had to call in a repair within the first few days of moving in due to water getting in the home when it rained, and the customer service was great. They got someone out quickly to fix the issue. All the customer service interactions I've had have been very positive.

Overall Lennar is a good builder. At closing they gave us a nice orchid and a welcome home sign, that was a nice touch. They have a large number of staff. We kind of felt that there was too many employees that you have to deal with during your buying experience. Since it is mandatory that you go through their title and escrow department the consumer/buyer does not have much of a say in that department. Several of our emails and questions went unanswered and delayed. Their reason was that they had many homes closing at the same time. The whole process is also through their Lennar portal and often felt less personable. At close of escrow we would have loved to get a binder with all the home information instead of through an email. There were to many pages to print. The superintendent for our home was great and we couldn't of had anyone better. His name is Ronnie and he honestly made everything better. He was on task and responsive and a hard worker. Lennar has done a great job at getting the minor repairs done as quickly as possible as possible. Also Will who handles the coordination of the repair was on the ball at all times, taking care of the repairs we needed. Thank you Ronnie and Will for taking such good care of us, you guys got a 5 star! ... More

I just didn't know about the easement that does not allow you to put a fence. Also, the paint is not that great.

I've only had a few warranty issues so far and the warranty team has been quick and responsive. My one quarrel so far is the grout haze on the tiles. I've already spent a lot of time and money sealing the grout so having a crew come out with an acid wash is out of the question. *****'ll have to find some other way to get it up. Probably one tile at a time on my hands and knees scrubbing. Just wish that the contractors Lennar hired had done it right the first time. My floors look like they're permanently dirty and it's a brand new home! I hope Lennar gets better tile contractors in the future.

We love living in Babcock.

Quality of central Air conditioner ventilation needs to be installed more professionally. I had to invest & spend $950.00 of my own money to upgrade ducks & vents.

Great sales experience as my sales rep was quickly to follow-up with all questions during the presale, sales, and post sales process. However, loan underwriting was not able to come through when I had assurances given my situation from Lennar Mortgage that ended up with me having to pay a appraisal fee. The workmanship lacks attention to detail. Building material quality is the minimal builder quality.

[TRANSLATED FROM ES] The air conditioning in one of my bathrooms isn't working; it's completely hot, and I'll have to wait until ***** to use it. The technicians come, but if they don't go up to the attic to check the ducts, it's impossible for them to find the problem. I'm very unhappy and annoyed by this situation.

Just like any home buying process it had it's ups and downs. Purchasing the home had some snags due to miscommunication or simply a lack of communication. Overall the experience was pleasant.

When fixing issues on a home you should send in licensed professionals and not young individuals to patch and repair a brand new home. Because the issues just continue afterwards. This has been my experience for months now in my new home.

I'm a first-time home buyer and overall I had a good experience. Communication was not always the greatest, and doing everything online was nerve racking at times. I appreciated the walkthrough experience and felt that the building team truly wanted what was best for our family.

I was disappointed, during walk through, when items were brought to attention, brushed off as standard. Quality of workmanship is lacking, such as attention to detail. I look up at my patio cover, can see visible beam indentation. Front Landscape, poor, some plants are idle no growth, there are some blocks have nice 6 foot trees & nice scrubs , I got 2 foot twig along with 3 other neighbors of mine, requested for tree to be replaced during walk through, was told go through ***** and replace it myself. Not fair others got $100- $150 tree & I got $35 twig,, yeah I priced it at Lowes. Sky series, no name display, dont want to be singled out . ... More

Buying experience was not pleasant as salesman acted like he was non caring. Workmanship is for most part good but issues have taken time to resolve.

Clubhouse is too small for everyone to fit for the events and we're only halfway on sold lots. No dog park as advertised. No billiards because Lennar is using the clubhouse for sales. No swimming after dusk because pool lighting does not meet local code. Super basic house - didn't even provide ***** holder or towel racks

[TRANSLATED FROM PT] Everything

Our experience up until we started working with the financing team was wonderful. Our mortgage officer, Jeff, was not good to work with and created a very stressful experience as he provided incorrect information that led us to pull unnecessary funds from our investments.

I just feel that things have not been followed through with. I've been delayed at putting up a fence because of Lennar not following through.

This company is horrible at negotiating, we were offering like 3k less than the actual price and were told that because they were "already discounted" they couldn't do anything for us, agent on duty wouldn't even send the offer saying she was sure they wouldn't take it, another house we like same as the one we end up buying was available and they ***** saying that was sold just because the one we bought had a worse lot and had been sitting for longer than the other one, would not buy with them again!

I do believe the staff at Lennar are trying their hardest.

Sales person was great, as was the jobsite foreman. Any time I had to deal with the 'home buyer conceirge' it was nothing but attitude, trouble, and inflexiblity. Someone needs to remind him of what customer service is and that his ***** was to attend to our needs, not be a jerk. This overshadowed everything nice I had to say about the builder.

Well, overall not going to purchase another Lennar home. Quality issues overall are horrible. They sublet things to the cheapest vendor they can find and it shows. From plumbing issues due to laziness of pouring construction materials down the toilet drains, to the painters touch up jobs being horrible. You can tell the paint is watered down when the retouches happen and the shades are totally off. Our paint vendor wanted to argue with us and tell us pretty much we didn't know what we were/are doing. The sales guy was great, he came through clutch and stood by everything he mentioned. The construction manager Luis needs some-one on one training for empathy and listening. ... More

Our experience with Lennar has been extremely disappointing, particularly regarding pricing, incentives, transparency, and the way our concerns have been handled after the purchase. We feel deeply ***** and unfairly disadvantaged by the way the pricing, incentives, and buyer-agent commission information was presented to us during our purchase. We purchased our home in the Garibaldi community based on the information and incentives presented to us at the time. During the purchase process, we were told there was no buyer-agent commission concept or benefit in the community. We were also told that the community was firm on pricing and that there was very limited flexibility in the home price. However, within just a couple of weeks and a short period of months after our purchase, we saw significant differences in pricing and incentives offered to other buyers. What is particularly concerning is that some of these were comparable homes with the same floor plan, same square footage, and comparable facing/orientation, yet the overall pricing and incentives were substantially different. We also learned that other buyers received buyer-agent commissions along with additional incentives, while those benefits were not available or communicated to us in the same way. In addition, the 1.5% financing incentive was not offered to us. The timing and magnitude of these differences are extremely concerning. These were not differences that occurred years later due to normal changes in market conditions. They occurred within weeks and a short period of months of our purchase. Based on our comparison of the purchase prices, incentives, buyer-agent commission differences, and financing terms, we believe the overall financial disadvantage to our family is close to $100,000. What has been even more disappointing is the lack of meaningful support after we raised these concerns. We have made multiple attempts to have the situation reviewed and resolved directly with Lennar. Our concerns were eventually forwarded to upper management, but we have yet to receive a meaningful response or resolution. We are extremely disappointed with the overall experience, particularly the lack of transparency and consistency in pricing and incentives, as well as the lack of meaningful customer support after the purchase. We hope Lennar will seriously review the facts and documentation and address these concerns fairly. ... More

The realty team was abysmal, the builder representative was cavalier and uncaring, the master builder was good, the only realtor worth anything was my outside agent and *****. Absolutely godawful experience all the way down to the mobile notary liaison. She was late to one meeting by an hour and a half and the other she was too early to my work. Lennar completely ruined our first homebuying experience.