Lennar Reviews

Everything was ok until we signed the paperwork and then all the all the Promises we were told would be fixed or resolved we are still waiting to be fix! We never got our box of tile we were told would be in our garage and that our lawn to be fixed! We still don’t have grass in our yard after living here two months! I will never buy another house from Lennar and I will be telling everyone about the poor customer service and empty promises we were told would be handled!!

Everyone at Lennar has been very helpful and understands the needs of the customer, up until now all the issues have been addressed in a timely manner. The house is beautiful.

When I first came to look at a home. My realtor told me the house was white and it ended up being purple during my walk through. Also workers used my bathroom and left me a present and the house was not cleaned when given to me. Worst experience ever.

Not a very good experience..

Decent quality. Responsive. Good offers. Worth the price. Difficult to navigate website.

Buying a house from Lennar was one of the best thing my wife and I could ever did.

I can’t say enough about lennar mortgage; construction crew, maintenance and customer service. Our home is a dream home and our experience was priceless. I couldn’t ask g fry or anything more. I am proud to have a lennar home,

lennar is a good builder however I had many issues when I moved into the house regarding the creaking wood on the second floor, paint on the bathroom mirrors and the toilets were not working properly as well as holes in the wood part of the kitchen doors and cabinets

My wife and I purchased 7-brand new homes in the US in the past 20-year with many National builders but this the first time we purchase with Lennar, and this is the best home I ever purchase. Very good experience with the entire team and one stop home shopping experience including, Lennar mortgage and Lennar Insurance. Lennar paid all the incentives that they promise and absolutely NO cheating or drama on closing costs / Fees. Best mortgage rate locked in from the day one of the contract and applied same rate for the closing. I am highly recommending Lennar home for annone who either buying first time or new addition to your current home. All best and on-time delivery and of course Beautifull Brand new home with all energy saver features. Thank you Lennar, you the best!!!!!! ... More

Salesperson and construction manager were excellent. Professional and responsive Construction appears solid so far, interior finishes are very low end

Sales team - I really liked Greg and the approachability. He was responsive and a great listener. He is customer focused and tries to get what customer want to his ability. House Finishing - It is good but can be better from painting, roof, grading, dry wall etc., Lacking to give the buyer a feel of completion/complete home - Lennar need to improve on giving the feel of completion. I mentioned it to sales and construction team. There are many things which are incomplete or not up to standard or not up to current generation ask like 1. Garage door opener is very old version which do not support wifi or app, 2. Second garage is not equipped with opener, buyer should install it. How much would it cost to builder for this or to that matter add this to the total cost. Why would you want buyer to get this done? 3. When blinds are given, I was told sliding door blind is not part of complete home blind installation. Does it not sound stupid, again same question - Why would you want buyer to get this done? 4. Fencing - I understand fencing is optional for most builders and back yard landscaping is personal, but my question is why can't builder give a standard fence for all and same question - Why would you want buyer to get this done? 5. Cabinet door handles - Why can't Lennar provide door handles, which is a common ask for every household? If buyer installs them then Lennar says cabinet doors warranty will be voided. This is so smart to get the doors out of warranty. 6. Ground cracks - despite follow up, ground cracks on basement or drive way are not done. 7. I understand Lennar has a policy of fixed specs but at least the sales team should clearly say what is part of package and what is not. Showing the model home and claimed it will be same but in reality it was different which dishearten at times. 8. Lennar may not need to provide the latest equipment but they can step up to provide the equipment which can satisfy the current generation instead of giving old or faded equipment like doors are not equipped with smart locks, way old garage door openers, refrigerator, bathroom accessories, wifi switches, blinds, etc., Warranty support team - Need to appreciate Tim and support on the warranty requests. He stay on top of issues and get the good care to his ability. Please reach out to me if any questions. ... More

Excellant. Sales Staff, Escrow, Any repairs after close, "Accommodating".

The home buying process went very smooth from start to finish.

We were excited to be in our new house not until we moved in and started seeing a lot of issues. Half of the flooring of the entire house is messed up. A lot of issues from the finishing and the HVAC, mainly the most important things and part of the house. The appliances are all monogram but has issues already. Luckily the customer service people are really nice to accommodate me for all my complaints.And that’s the only consolation we get because Doug from customer service is just exceptional! The house is beautiful really beautiful, we love the floor plan but the quality and how you can feel that it was rush to get done is ridiculous ! The quality of the house is not worth of the price we’re paying for. I wake up everyday and I just feel sad coz this is meant to be our dream home.We never had a problem with Pardee which is our first home for 10 years. Never ever again that we are going to invest another property with Lennar. ... More

Our home-buying experience with Lennar was generally smooth, but there were a few hiccups along the way. The process itself was straightforward, and we were pleased with how everything was handled—except for our interactions with Cindy, our loan processor. Unfortunately, Cindy lacked customer service skills and was extremely rude, which made that part of the process stressful and frustrating. However, Nicole, our loan officer, truly saved the day. She stepped in to fill the gap, addressing our concerns with professionalism and kindness. Nicole went above and beyond to ensure our experience was a positive one, and thanks to her, we felt supported and well-informed throughout the process. In the end, we're very happy with our new home and appreciate the efforts of those who worked to make it a reality. A special thank you to Nicole for her outstanding services! ... More

Very disappointed in the over all experience of my first home buying process.

Lennar made the overall process fairly quick and easy because they have everything you need from a lender to insurance; we didn't have to go looking for anything which was nice since we moved from another state. Our house is beautiful and we're still in love with it after two months. The biggest thing for us was everyone was worked with Mark, Tanner, Nicole, Bridget, Lisa was knowledgeable, helpful, quick to respond, and so nice. They all went out of their way to make things easy. I'd work with all of them again.

Buy new when ready to buy

So far the experience has been great. There have been some adjustments to my villa but the Lennar team has been responsive, helpful and friendly. I’ve lived in a Lennar built condo before and know the construction was excellent for that time(40 years ago). Special kudos to Russell, Jamie and Bill. They try so hard to be accommodating and I really appreciate it.

This is a brand new home. We are aware it's not custom still doesn't mean when you move in there should be so many issues. Stop using the cheapest materials. We hung a small picture and the sheet rocks just fell apart. We have had a problem with almost every Appliance. I told my son I wanted new because I felt it was less stress I was wrong. The Trades were horrible. Cabinets were Cheap and doors warped. We've had so many problems. That being said. The staff is fantastic from sales,Mortgage,title and even after the sale they were great.. this is my advice if anyone wants to improve. Stop using useless trades to save a buck.have your construction Forman walk through the home prior to the customer walk through and then have the customer once its fixed..When we walked through it was a hot mess very disappointing. Even though they fixed 90% it just showed how the workmanship was crap.. ... More

Unfortunately, we had the worst service and now can’t get anyone to help communication by sales rep and managers was awful I am waiting still til today for Greg to call me who is hire up in sales it’s been death ear on top some one after paying homeowners insurance hippo cancelled insurance due to Lennar agent requested it very bad service all the way around had to live out of hotel with kids lost 2,500 was told I would get reimbursed and never did guy sold me a home he wanted and we had no choice than to loss more money

Lennar kept me informed about the project progress very often and answered all my questions that i had during entire phase of house movement process

The process of buying the home was not a smooth purchase at all. Our Lennar rep put us in a bind even though we had brought up the issues in advance. The construction crew left a mess on the exterior so I was having to pick up paneling boards and other materials that were left behind. I wear braces on both legs so struggled to bend over to pick up heavy paneling. They did not level out the top soil before putting the sod down and we had asked for this. We were told a cleaning crew would clean the interior but on the day we finally got our keys, the house was still dirty. Paint and glue stains were left on the floor. Overall, bad experience for my family and I. ... More

I recently had my home built by Lennar, and I would describe their workmanship as average. The construction was completed on time, and the overall design met our expectations. However, we noticed some minor issues with the finishing details and quality of materials used. While nothing was a dealbreaker, we did have to follow up on a few items that required additional attention. Lennar's customer service was responsive and addressed our concerns, but we felt the initial craftsmanship could have been more thorough. Overall, it's a decent experience, but there's room for improvement in the finer details. ... More

Michael was our sales person. Amazing experience. Professional and accurate execution. Lennar Mortage…was almost perfect but they didn’t pay all of the HOA yet so we are having to be the middle man for it. Warranty after the buy…big ZERO. I’ll just go straight to the big one: neighbor had drainage issue in backyard, James from warranty told her she needed a french drain (she did not, it hasn’t rained), Lennar hired a sub contracted party to install this drain. (what appeared to be) a non licensed non certified irrigation professional). These guys broke my neighbors irrigation in back yard…ran that French drain through my property breaking my irrigation lines running it along my sprinklers so now that water goes directly in the drain which then drains into a hole in my front yard where all our electrical is for me and my neighbor. The worst part…the tried to pit me against my neighbor saying it was an issue for me and my neighbor to work out. Four days later now after I discovered the drain (it was installed three day prior to this) I HAVE GOT INE MESSAGE FROM WARRANTY FOR DAMAGING MY PROPERTY. No apology, no nothing…message said warranty manager was gonna come look at it yesterday. Contacted me? Nope. So today I’ll be filing a police report on them damaging my property. Hope the CEO or someone important reads this cus this is insane to me. Thanks. ... More