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Lennar Reviews

What Real Homeowners Say About Lennar

With an average rating of 3.7 stars, Lennar is known for building quality new construction homes. Homebuyers rate their experience based on factors such as floor plans, affordable upgrades, quality craftsmanship, and customer service throughout the homebuilding process. We've collected feedback from 21973 verified homebuyers to give you an honest look at what it's like to build a new home with Lennar. Read their unedited reviews, feedback, and complaints to help you decide if Lennar is the right builder for your new home.

Lennar

has 3.7 out of 5 stars overall

21973 Reviews

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Responsiveness 3.6

Customer Reviews

Pleased with our Experience

  • Anonymous
  • Verified Homebuyer
  • August 09, 2026
  • Manassas, VA

Took us a while to decide on our next home and we kept returning to Lennar. The workmanship of the home and the knowledgeable salespeople made our decision easier. Very pleased with our home and our experience.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar

  • Anonymous
  • Verified Homebuyer
  • August 09, 2026
  • Lakeville, MN

Good

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

buying a house from Lennar

  • Anonymous
  • Verified Homebuyer
  • August 09, 2026
  • New Port Richey, FL

Overall was a good experience with a little frustration here and there. With more clear communication and instructions should resolve some of the frustrations.

Total Score 4


Quality 5

Trustworthiness 5

Responsiveness 4

Landscaping plants and shrubs are half dead or are dead. Lawn has more weeds than grass. Door handles poor quality garbage very poor R quality.

  • Anonymous
  • Verified Homebuyer
  • August 09, 2026
  • McCordsville, IN

Gas furnace but electric hot water heater? Give the buyer an option. You furnished landscaping it should at least be alive and not the worst things you can find because there cheap.

Total Score 4


Quality 3

Trustworthiness 3

Responsiveness 3

Excellent

  • Anonymous
  • Verified Homebuyer
  • August 08, 2026
  • Plumas Lake, CA

The quality of the home is outstanding, family and friends compliments how beautiful our home is.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Nice home

  • Anonymous
  • Verified Homebuyer
  • August 08, 2026
  • Milledgeville, GA

Very happy

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Love it here! 10/10 will recommend!

  • Stephanie M.
  • Verified Homebuyer
  • August 08, 2026
  • Seguin, TX

Great place and community!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Better than average

  • Anonymous
  • Verified Homebuyer
  • August 08, 2026
  • Bowie, MD

The agent was and still is amazing. Appliances are good, fixtures are builder grade. Floors are nice and carpet is average. I love my condo though. Happy to own again with low maintenance

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 5

Highly responsive

  • Anonymous
  • Verified Homebuyer
  • August 08, 2026
  • Rancho Cucamonga, CA

There are many "small" things I've noticed were rushed or perhaps not done correctly- however when I have reached out for assistance or support the support has been highly responsive and they've corrected what was needed. Good experience.

Total Score 5


Quality 3

Trustworthiness 4

Responsiveness 5

Excellent Warranty Support

  • JAMES AND CHRISTINA BELISARIO A.
  • Verified Homebuyer
  • August 08, 2026
  • San Diego, CA

Dylan *****has provided outstanding customer service in addressing the warranty items for our new home. Throughout the process, he has been patient, courteous, responsive, and attentive to detail. He takes the time to explain the warranty process clearly, follows up on questions, and keeps us informed on the status of outstanding issues. It is evident that Dylan is committed to providing excellent customer service and resolving homeowner concerns in a timely, professional, and efficient manner. His positive attitude and willingness to help have made the warranty process much smoother, and we ...

Total Score 3


Quality 3

Trustworthiness 4

Responsiveness 5

Disappointed

  • Denise L.
  • Verified Homebuyer
  • August 08, 2026
  • Madison, AL

While my sales person was quick to respond d and kept her word about following up,Lennar the builder was extrememy disappointing. 1. If you did not see a issue during the walk thru, it will not be addresses. Some issues can o ly be found once you live there. 2 the ground was never graded and sub par sod was laid over holes, construction debris and rain water Pools at you patio and foundatio . 3. Several plants died with in. Weeks and when reported to Le nar, they refer you to the ***** which is still Lennar 4. There are no gushers guards on the gutter corners 4. There were chips in the ...

Total Score 3


Quality 2

Trustworthiness 3

Responsiveness 2

[TRANSLATED FROM FR] Lennar Mortage pathetic

  • Colm O'Connor Trustee of the Colm O.
  • Verified Homebuyer
  • August 08, 2026
  • Liberty Lake, WA

The mortgage assistance staff were worthless. Construction quality and sales staff good.

Total Score 3


Quality 4

Trustworthiness 2

Responsiveness 1

Mediocre experience

  • Bak S.
  • Verified Homebuyer
  • August 08, 2026
  • Elmendorf, TX

The entire experience was mediocre.

Total Score 3


Quality 3

Trustworthiness 2

Responsiveness 2

Process was good until came in contact with Sherita ***** was the worse part the experience very rude cold no people skills, gave me anxiety and was just mean and terrible would not recommend the company as long as she is still apart of it.

  • Anonymous
  • Verified Homebuyer
  • August 08, 2026
  • Shelby, NC

Lennar is okay I know that's recommmend them out

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 4

N/A

  • Anonymous
  • Verified Homebuyer
  • August 08, 2026
  • Aubrey, TX

Worst warranty service

Total Score 3


Quality 1

Trustworthiness 1

Responsiveness 1

Preexisting issues

  • Johnathan M.
  • Verified Homebuyer
  • August 08, 2026
  • Durham, NC

Builder wouldn't add additional mud to drywall in the garage, so we will need to do extra work before painting it. The power went out multiple times and the warranty advisor was little help. Once the power company came to fix the issue, they told us the issue was noted before we closed, but the builder never scheduled for them to come fix it. The water meter was installed improperly. The plumber on the warranty card was not the one who installed the plumbing, so we had to call around to find out who actually was. The warranty advisor did not explain how to get reimbursement for the water ...

Total Score 2


Quality 1

Trustworthiness 2

Responsiveness 1

Failure at the details

  • Anonymous
  • Verified Homebuyer
  • August 08, 2026
  • Madison, AL

Lennar cut corners and has offered zero post sale support. Run, do not walk, to a different builder

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Worst experience we've ever bought on a new home

  • Allison D.
  • Verified Homebuyer
  • August 08, 2026
  • Waxhaw, NC

We were told you don't warranty anything and the house was not even cleaned. There's so much dirt and dust. We're still cleaning it to this day.

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Everything is ok

  • Lourdes R.
  • Verified Homebuyer
  • August 07, 2026
  • Portage, IN

The process was easy, the house beautiful and the good quality

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great service, professional and easy process.

  • Angel S.
  • Verified Homebuyer
  • August 07, 2026
  • Palmetto, FL

Great service, professional and easy process.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Warranty repairs have not been up to standards. I may lose my tenant due to the process and results of repairs.

  • Anonymous
  • Verified Homebuyer
  • August 07, 2026
  • Longs, SC

The warranty work is substandard in some cases.

Total Score 5


Quality 3

Trustworthiness 3

Responsiveness 3

They returned my earnest money without an explanation.

  • Anonymous
  • Verified Homebuyer
  • August 07, 2026
  • Balch Springs, TX

Better communication

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

strongly wouldnt recommend.

  • Anonymous
  • Verified Homebuyer
  • August 07, 2026
  • Wimauma, FL

incredibly difficult process to get into the home, during the walk through we pointed out multiple issues such as water leaks under sinks and even the ac not operating and more. the problems seemed to be addressed but after just a few months the issues re occured and had to be addressed yet again, almost as if they just slapped a band aid on the problems to get me into the house. i genuinely worry about the workmanship and build quality of this house long term. i wouldnt recommend buying a lennar home, and wish i hadnt. a lesson learned on my part.

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 2

Great experience

  • Donnice R.
  • Verified Homebuyer
  • August 06, 2026
  • Smyrna, DE

Overall great experience from start to finish. Nina the salesperson really set the tone. As a first time homebuyer, Lennar reps exceeded my expectation. Kevin conducted the home orientation- he was patient, thoroughly explained the process and was warm and welcoming.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Hiccups but satisfactory

  • Anonymous
  • Verified Homebuyer
  • August 06, 2026
  • Avon, IN

Debbie (sales) is outstanding

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

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