Lennar Reviews
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What Real Homeowners Say About Lennar
With an average rating of 3.7 stars, Lennar is known for building quality new construction homes. Homebuyers rate their experience based on factors such as floor plans, affordable upgrades, quality craftsmanship, and customer service throughout the homebuilding process. We've collected feedback from 21976 verified homebuyers to give you an honest look at what it's like to build a new home with Lennar. Read their unedited reviews, feedback, and complaints to help you decide if Lennar is the right builder for your new home.
Customer Reviews
Very satisfied with my new home
- Jennifer M.
- Verified Homebuyer
- October 19, 2024
- Baytown, TX
Closing was a smooth process! I am very satisfied with my new home! It was worth the purchase! I love the residential community as well! Very diverse!
Total Score 5
Quality 5
Trustworthiness 4
Responsiveness 5
Easy to deal with
- Neil P.
- Verified Homebuyer
- October 19, 2024
- Monroe Township, NJ
John the realtor made the buying experience extremely stress free. This is actually the 2nd Lennar house we purchased in the community.
Total Score 4
Quality 3
Trustworthiness 4
Responsiveness 3
One in a life time dream
- Eric C.
- Verified Homebuyer
- October 19, 2024
- Winchester, CA
So far the experience been great!!!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great Builders, but Some Items Could Have Been Better
- Jami B.
- Verified Homebuyer
- October 18, 2024
- Port Orchard, WA
Overall, the house is very nice. The floor plan is exactly what we were looking for as we down-sized. Complaints: It is designed for the Jolly Green Giant. I cannot reach the rods to control the blinds. The blinds are really nice, though. We had to have them replaced so this 5'4" homeowner could control the blinds. In the bathroom, I could not reach the shower head. My 5'11" husband could, though. There were no security bars in the shower and only one towel ring for the primary bathroom, yet it had two sinks. Not very sanitary. We paid to have the blind rods adjusted, added an ...
Total Score 3
Quality 5
Trustworthiness 5
Responsiveness 2
Jessica
- Jessica S.
- Verified Homebuyer
- October 18, 2024
- Williston, FL
It has been a struggle to get anything done or adequate communication after signing the contract. The walk through and closing was a horrible experience and I'm still struggling with post close issues.
Lennar responded:
Thank you for sharing your feedback, Jessica. We sincerely apologize for the negative experience you have had with your home purchase. We understand how frustrating it can be to face such issues, and we regret that your experience did not meet your ...
Total Score 1
Quality 2
Trustworthiness 1
Responsiveness 1
Ms
- Lydia M.
- Verified Homebuyer
- October 18, 2024
- Fort Worth, TX
Over all is good. The workmanship of the house is good, however after we moved in the floor of the padio and the garage cracked and we were told the warranty does not cover that. That's a little disappointment. It's only a month since we lived. Cracked floor should be maintained by them.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 3
Our House Buyers Experience
- Cassandra S.
- Verified Homebuyer
- October 18, 2024
- Summerville, SC
Everyone tended to our concerns and address them
Total Score 3
Quality 4
Trustworthiness 4
Responsiveness 4
The overall purchase process of 15 Alcovy Trail
- Negil J.
- Verified Homebuyer
- October 18, 2024
- Sharpsburg, GA
The overall process of purchasing this property was great.The realtors and finance managers were professional and knowledgeable.Keep up the good work and thanks for sticking with us through the whole process.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Worse than imaginable
- Annamaria T.
- Verified Homebuyer
- October 18, 2024
- Myrtle Beach, SC
Horrific craftsmanship, no response to concerns. Floors are not even worth what Lennar even paid for them
Lennar responded:
Thank you for taking the time to share your review. We sincerely apologize for the negative experience you have had with your home purchase and are sorry that your experience did not meet your expectations.
If there are any outstanding warrantable issues, please do not hesitate to reach out to your local Customer Care Team by submitting a warranty request online through your Lennar Account. This ensures your request is documented and prioritized for a prompt resolution.
Sincerely, Lennar Corporate Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
October
- Anonymous
- Verified Homebuyer
- October 18, 2024
- Huntley, IL
Ok, it went fine, could have had better communication on HOA fees.
Total Score 4
Quality 5
Trustworthiness 4
Responsiveness 4
First home purchase
- Juan O.
- Verified Homebuyer
- October 18, 2024
- Ocala, FL
It was our first home and it’s been wonderful, thank u Lennar team for making it possible gif us yo own a home. Very grateful
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great job
- Socorro L.
- Verified Homebuyer
- October 18, 2024
- Converse, TX
Fair work and fast responses
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lied
- Sara F.
- Verified Homebuyer
- October 18, 2024
- Madison, AL
My Lennar loan officer lied about the incentive. It left a sour taste in our mouth. It was too late to walk away so we had already wrapped up at our previous place. It was not until we asked for final number (the breakdown for cash to close was not provided until we pressed for it) where the lie came out. It explained why they did not want to provide us with the number until the last second.
Lennar responded:
Thank you for sharing your feedback, Sara. We sincerely apologize for the negative experience you have had with your home purchase and are sorry that your experience did not meet your expectations.
Moving forward, If there are any outstanding warrantable issues, please submit a warranty request online through your Lennar Account. This ensures your request is documented and prioritized for a prompt resolution.
Sincerely, Lennar Corporate Customer Care
Total Score 2
Quality 2
Trustworthiness 1
Responsiveness 1
Thanks from lennar
- Abdul G.
- Verified Homebuyer
- October 18, 2024
- Princeton, TX
I am really excited for our new home
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
AJ
- Anish J.
- Verified Homebuyer
- October 18, 2024
- Willis, TX
So many things were requested after the inspection but not fixed before closing but was told it’s taken care of. Bit good thing is that they took care of it when I showed them those issues after closing. Your mortgage was very high in interest and for some reason felt like they were not interested in my business.
Total Score 3
Quality 2
Trustworthiness 2
Responsiveness 2
Bad buying experiences with Lennar
- Allison V.
- Verified Homebuyer
- October 18, 2024
- Humble, TX
Have bad experiences with Lennar’s title and sale agent. They tried to tell us wire the money before the closing date which is understandable. However, the final walk through date is AFTER the closing date. I voiced the concern without any answer. On Lennar track, they are no where ready for closing. No seller commitment document, no survey document uploaded or provided. I bought 3 homes with them and this will be the last one
Lennar responded:
Thank you for sharing your feedback, Allison. We sincerely apologize for the negative experience you have had with your home purchase and we regret that your experience did not meet your expectations. If there are any outstanding warrantable issues, please do not hesitate to reach out to your local Customer Care Team by submitting a warranty request online through your Lennar Account. This ensures your request is documented and prioritized for a prompt ...
Total Score 1
Quality 3
Trustworthiness 1
Responsiveness 1
Good Process
- Roderick S.
- Verified Homebuyer
- October 18, 2024
- Danville, IN
Everyone has been very helpful all along the way. We especially appreciated accommodating a major last-minute change. Chris has been wonderful in dealing with problems as they arise.
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 5
Maybe Expected Too Much
- Debra R.
- Verified Homebuyer
- October 18, 2024
- Westfield, IN
First time moving into new construction. Lots of cutting corners being discovered as we live here, not all seen in final walk through. Moved in with very dirty floors(along with caulk and paint). Scratches on refrigerator, sink and counter tops. Lots of additional construction going on around us so we began with dirty windows and screens. Fighting ants and spiders inside.
Total Score 3
Quality 2
Trustworthiness 3
Responsiveness 4
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- Richard D.
- Verified Homebuyer
- October 18, 2024
- Portage, IN
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Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 3
My first preference out of all the builders in my city - The Best Builder
- Sai V.
- Verified Homebuyer
- October 18, 2024
- Indianapolis, IN
Great Value for the money you spend and great designs of the homes keeping the customers in mind. Also provides great interest rates to make the home ownership more affordable. I love Lennar homes overall.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Not good
- Daniel R.
- Verified Homebuyer
- October 18, 2024
- Von Ormy, TX
Got a 2 story new home it's 1,950 square feet and they installed a 2 1/2 ton unit that does not cool properly the way it should they have gone out 4 times and still can't find solution and they know that the problem is that the unit is to small for house doent cool it at all down stairs till this day they haven't resolved anything and it's been over a month!!!!
Lennar responded:
Thank you for sharing your feedback, Daniel. We sincerely apologize for the issues you have experienced with your new home. We understand how frustrating it can be to deal with an HVAC unit that does not cool your home properly, especially after multiple attempts to resolve the ...
Total Score 2
Quality 2
Trustworthiness 2
Responsiveness 1
Too many shortcuts on quality of materials.
- Daniel S.
- Verified Homebuyer
- October 18, 2024
- Smyrna, DE
Too many items were down graded from homes previously built.
Total Score 4
Quality 3
Trustworthiness 5
Responsiveness 4
Outstanding Home Buying Experience
- Ranga A.
- Verified Homebuyer
- October 18, 2024
- Charles Town, WV
Recently purchased my investment home, and I couldn't be happier with the experience! From start to finish, they took the time to understand my needs and preferences, helping me find a home that truly felt right. The process was smooth and organized. They were always available, whether I needed advice on financing or negotiation tips.I felt confident in my decisions thanks to their expertise. Closing day was a breeze! Everything was well-prepared, and I was in and out without any stress. Overall, I had a fantastic experience, and I highly recommend to anyone looking to buy a home in ...
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
the process was great
- Mark C.
- Verified Homebuyer
- October 18, 2024
- Wimauma, FL
i would recomened to anyone
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Efficient Process and Professional
- Allison P.
- Verified Homebuyer
- October 18, 2024
- Wake Forest, NC
I purchased a townhouse that was already finished and the process from start to finish was very efficient. The inspection went well and there were only a few comments that were addressed in the following week. Everyone I worked with was very professional and they helped me with all the blue taping. Overall, it was an awesome experience. There was some disconnect between the loan and insurance and a correction needed to be made to the final paperwork. I got everything in place far in advance of the close date, but the final CD was not available until the day before. I would have hoped to ...
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
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