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Lennar Reviews

What Real Homeowners Say About Lennar

With an average rating of 3.7 stars, Lennar is known for building quality new construction homes. Homebuyers rate their experience based on factors such as floor plans, affordable upgrades, quality craftsmanship, and customer service throughout the homebuilding process. We've collected feedback from 21976 verified homebuyers to give you an honest look at what it's like to build a new home with Lennar. Read their unedited reviews, feedback, and complaints to help you decide if Lennar is the right builder for your new home.

Lennar

has 3.7 out of 5 stars overall

21976 Reviews

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Responsiveness 3.6

Customer Reviews

Great Experience

  • Brian S.
  • Verified Homebuyer
  • October 16, 2024
  • Portage, IN

We had some bumps in the road due to delays with the utilities being installed, but overall a great experience. Thank you!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Questionable

  • Stella N.
  • Verified Homebuyer
  • October 16, 2024
  • Seguin, TX

The only experience that was good was working with mortgage department, they were great. Sales office was not responsive to concerns after I signed contract. Koral told me after I signed that water was expensive here. I moved in 8/28 and still do not have sod and neighbors who moved in after me, like next door neighbors already have theirs. There are a tremendous number of homes that have sod, they haven’t even brought on new base dirt or leveled my lot. The final walked through the house was filthy, mud in garage, trash (including beer cans in back yard), the concern about under kitchen ...

Total Score 3


Quality 1

Trustworthiness 3

Responsiveness 1

Horrible Experience Regardless of Price

  • Darren S.
  • Verified Homebuyer
  • October 16, 2024
  • Lutz, FL

Where to start? Immediate leak from upstairs kids bathroom the first time one of them took a shower. Leaked down into the bottom floor soaking insulation. Still waiting five weeks later for it to be fully fixed so my daughter can have her on room back, so we don’t have large holes in her wall and the downstairs ceiling. Whoever put in the grass cared nothing about people safely mowing their lawns. The first time I mowed (after Lennar didn’t for three weeks), I took chunks out of the blades in the lawnmower because large chunks of cement and thick gauge wire were left in the yard. Related ...

Lennar responded:
Thank you for taking the time to share your feedback, Darren. We sincerely apologize for the numerous issues you have encountered with your new home and the inconvenience they have caused. Your concerns about the leak, lawn safety, and the quality of amenities are important to us, and we will ensure that they are reviewed by the appropriate ...

Total Score 1


Quality 1

Trustworthiness 2

Responsiveness 1

My experience with Lennar

  • Valerie S.
  • Verified Homebuyer
  • October 16, 2024
  • Las Vegas, NV

It was a pleasant and beautiful experience I had with the builder And give them the five star rating Cesar didn’t come back for the last inspection he got sent to a different location so we get to talk to him

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 3

Smooth Process From Beginning to End!!!

  • Kristy N.
  • Verified Homebuyer
  • October 16, 2024
  • Ranson, WV

As a first-time homebuyer, I did not foresee that the purchasing process would be as smooth and enjoyable as it turned out to be. From my interactions with the New Home Consultant, Sara, to the financing support provided by Luke at Lennar, and the walkthrough with the Assistant Construction Manager, Christy, and the closing procedures all created an atmosphere of tranquility and joy. I sincerely appreciate the efforts of each person involved. Thank you!!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Bazarov

  • Dilshod B.
  • Verified Homebuyer
  • October 16, 2024
  • Winter Haven, FL

Best service good home safe

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Alex, Josh and Vince made my home great

  • Oliver W.
  • Verified Homebuyer
  • October 16, 2024
  • Las Vegas, NV

I can’t say how much I appreciated Alex for the smooth loan process. Josh is definitely the star helping us to get the home to the standard. Vince is the best with high workability and intensity. Lennar has such a great team. Much appreciated for the awesome experience.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Internet out for 5 days due to construction and cut lines

  • Anonymous
  • Verified Homebuyer
  • October 16, 2024
  • Millsboro, DE

Do not use Lennar financing. Didn't offer any other products except 30 year for a 1 month bridge loan. Cost me several thousand dollars fir a point ad closing cost. Have your own financing Finding several cosmetic issues that need fixing. Response time for mediacom for an internet problem caused by chesapeak was awful Gourmet kitchen has no pull out drawers No ceiling fans or towel racks installed with spec house. Dead sod and the list goes on.

Lennar responded:
Thank you for sharing your feedback. We are truly sorry to hear about your experience with Lennar financing and the various issues you encountered with your new home. We appreciate you bringing these concerns to our ...

Total Score 2


Quality 2

Trustworthiness 3

Responsiveness 1

Unprofessional construction manager

  • Antonio K.
  • Verified Homebuyer
  • October 16, 2024
  • Las Vegas, NV

Construction team led by Dave was negligible. None of my initial concerns during the home inspection were addressed, so a second home inspection had to be held with the manager Oscar and they fixed all issues the second time. However before the manager assisted, Dave became very rude and irate for his own failures and had to be removed from the process. When I buy a new house, I expect it to look new. However there were countless blemishes and cracks that Dave was more upset I noticed than he was for the lack of quality work from HIS team and lack of inspection from himself. The company ...

Lennar responded:
Thank you for sharing your feedback. We are truly sorry to hear about your experience and appreciate you bringing these concerns to our ...

Total Score 1


Quality 3

Trustworthiness 3

Responsiveness 3

Over all, just ok.

  • Dennis E.
  • Verified Homebuyer
  • October 16, 2024
  • Santa Clarita, CA

All was fine leading up to purchase.Once purchased, your just another number. Slow response to issues. In my case, main issue was quartz counter, peaked at main joint, said it was normal. Interior paint is very cheap. One wipe and your removing paint. Sliding glass lock mechanism is too hard to even open. Hung my own window treatments, nothing is square. Cheap appliances, refrigerator has no capacity. All in all, cheaply built home.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 3

Home purchasing experience

  • Wade B.
  • Verified Homebuyer
  • October 16, 2024
  • Williamsburg, VA

Wiring money, especially if you have a 2d property, is bureaucratically burdensome.

Total Score 3


Quality 4

Trustworthiness 4

Responsiveness 3

Great buying experience

  • Ramesh S.
  • Verified Homebuyer
  • October 16, 2024
  • Rosemount, MN

Many packages to select from mostly improvements in practical items

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Owner

  • Donald S.
  • Verified Homebuyer
  • October 16, 2024
  • Princeton, TX

Lennar made it possible for us to become 1st time homeowners in our 60’s.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Looks nice on the pictures

  • David A.
  • Verified Homebuyer
  • October 16, 2024
  • Marble Falls, TX

We toured a house like ours and liked it. It fits our tastes and budget well. The quality of workmanship and materials is great. We are very proud of this amazing home. The Lennar team has been Outstanding to work with, any problem got immediate attention making the buying experience flawless. Great place to live!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

It´s an Investment Opportunity.

  • PABLO A.
  • Verified Homebuyer
  • October 16, 2024
  • Lehigh Acres, FL

After a selection process between builders, designs and amenities presented, we made the decision to make the purchase with Lennar. The process itself of being able to make the purchase was easy and in a short time, being the purchase in cash where there are some additional advantages. In the walk through day assigned there is the possibility of verifying that the unit is in optimal conditions to be able to sign the documents in a few subsequent weeks, giving Lennar time to correct any damage or repairs that may occur. Once these first processes were completed, the signing of the documents ...

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 3

No details left unnoticed

  • Judd B.
  • Verified Homebuyer
  • October 16, 2024
  • Tualatin, OR

This was a fantastic experience. Everyone who helped us throughout the process was an absolute joy.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar Experience

  • Linda Y.
  • Verified Homebuyer
  • October 16, 2024
  • Westfield, IN

Home buying itself is a stressful process, however Lennar truly covers EVERYTHING! I received help and support with all my questions or concerns. Everyone from Jamie in Homebuyer center to loan officer Josh, and closing agents and customer care representatives were ALL very kind, caring and knowledgeable. This was so important to me as I purchased the ideal property that will allow me to age in place and in comfort! Thank you Lennar!

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Margaret’s new home

  • Margaret K.
  • Verified Homebuyer
  • October 16, 2024
  • Laurel, MD

We had a wonderful experience with Richard Case @ Lennar Homes. Richard was responsive, friendly, informative, and made every effort to make our home buying experience go smoothly!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar Homes Bradford Station

  • Rose W.
  • Verified Homebuyer
  • October 16, 2024
  • Madison, AL

Michael did an amazing job with getting the ball rolling, and the staff at the title office were amazing. I had some challenges with the finance team, they were disjointed and that was overall frustrating. Dislikes: the model home does not match what I bought. I was told I would be buying the exact same product, I was okay with that. However, the home I purchased had some significant downgrades (living room does not have a tray ceiling, bedrooms does not have ceiling fans, cabinets does not have pull knobs, no crown molding, back door does not have blinds, toilets are not sealed, ...

Total Score 3


Quality 2

Trustworthiness 3

Responsiveness 5

Lennar really gave us a raw deal

  • Anonymous
  • Verified Homebuyer
  • October 16, 2024
  • Monroe, WA

We are beyond sad for agreeing to go ahead with a Lennar home. Feels like we got a lemon though it was a "brand new home". Almost nothing working, plumbing is substandard with leaks all over the place. Electric quality is so crappy that they switched the wiring. Just crazy, never heard of anything like this. Though the cake as it were must be taken by the sales team - pushy and lies are their only two tools.

Lennar responded:
Thank you for sharing your feedback. We are truly sorry to hear about your experience. If you would like to share details of your experience, please send an email to LennarNews@Lennar.com referencing this review, so that I can forward it to the appropriate ...

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Mr.

  • S A.
  • Verified Homebuyer
  • October 16, 2024
  • Lehigh Acres, FL

I had great pleasure to deal with Lewis. Best customer service I ever received was from Nicholas.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Not good

  • Kaennon W.
  • Verified Homebuyer
  • October 16, 2024
  • Little Elm, TX

Worst house buying experience I’ve ever had

Lennar responded:
Thank you for taking the time to share your experience Kaennon. We are truly sorry to hear this was your worst home-buying experience. We regret that we did not meet your ...

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Ms. Led

  • Marcus T.
  • Verified Homebuyer
  • October 16, 2024
  • White Plains, MD

I came to purchase this house feeling extremely rushed. I was assured that the model we were interested in was no longer available. I could only buy the LAST remaining "spec" house. Just yesterday, I received an email stating the model I wanted as future build...

Total Score 4


Quality 5

Trustworthiness 3

Responsiveness 3

Sales Team

  • Raul Q.
  • Verified Homebuyer
  • October 16, 2024
  • Moreno Valley, CA

The sales team was awesome from Nancy to Christian they are all great.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar has nice layouts. Challenges are limited parking and landscape issues difficult to resolve between HOA & Lennar

  • Helen L.
  • Verified Homebuyer
  • October 16, 2024
  • San Antonio, FL

Landscape issue not fully resolved as reported before moving in, which should have allowed for down pmt to be refunded. Pressured to close. Hoping that community involvement will make the home buying experience worth the investment. AM grateful for having been offered a reduction in price to accommodate seller motivation to complete present development.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 1

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