Lennar Reviews
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What Homeowners Have to Say About Lennar.
Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 21144 homeowner reviews to learn why they are the right team to build your new home.
Customer Reviews
We Love Our New Home!
- Thomas L.
- Verified HomeBuyer
- July 28, 2024
- Millsboro, DE
The sales process was fast and simple. The overall quality of the home is very good. There are little things that are annoying, however, the warranty team are always quick to respond and get the issue corrected. We are very happy with the quality of the plank flooring, but disappointed with the quality of the carpeting. The kitchen is wonderful, lots of cabinets and space. The gas stove, microwave and double ovens are very nice and easy to use. However, for a gourmet kitchen, the refrigerator is way too small and the dishwasher is lacking in quality. There is ample lighting inside and out. It ...
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
New HOME purchase
- Jose R.
- Verified HomeBuyer
- July 27, 2024
- Rosenberg, TX
Overall, our experience went great! Very happy with the house. The sales team helped us find the house we needed and really helped us feel like comfortable the whole time. Construction manager was excellent at having the home ready grateful for that as well. Really loved our experience and would consider buying from Lennar again if we decide to relocate again. Thanks again!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Home buying
- Anonymous
- Verified HomeBuyer
- July 27, 2024
- Winfield, IN
Didn't have a smooth process.
Lennar responded:
We apologize that your experience did not meet your expectations. If you would like to share more details, please email us at LennarCares@Lennar.com.
Total Score 2
Quality 2
Trustworthiness 2
Responsiveness 2
Bad first time home buying experience
- Andre F.
- Verified HomeBuyer
- July 27, 2024
- Wimauma, FL
Thing was not done on time and still not done after closing , finance team was not good, and communication was horrible.
Lennar responded:
We apologize that your Homebuying experience did not meet your expectations. We would like to know what could have been improved, if you would like to share more details, please email us at LennarCares@Lennar.com.
Total Score 1
Quality 3
Trustworthiness 1
Responsiveness 1
Buying my house
- Maria T.
- Verified HomeBuyer
- July 27, 2024
- Naples, FL
Great experience and smooth process since the first the sale associate Brad took care in showing us the home. Brad went above and beyond until the closing process. Brad is amazing!!!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Take your money and run!
- Daniel C.
- Verified HomeBuyer
- July 27, 2024
- Cullman, AL
Crooked walls, unresponsive employees, horrible craftsmanship, some of the worst mud and tape I’ve ever seen, uneven floors, absolutely no pride taken in the building or selling service
Lennar responded:
We sincerely apologize for falling short of your expectations regarding communication and craftsmanship in your home. Your feedback is valuable to us and we hope we can improve your experience as a homeowner in the near future. If you would like to share more details, please email us at LennarCares@Lennar.com.
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Mala experiencia desde la compra hasta la entrega.
- Mario R.
- Verified HomeBuyer
- July 27, 2024
- Winter Haven, FL
Tuvimos varios inconvenientes: 1. Nos asignaron la casa que no habíamos escogido y la compra se retrasó un mes y medio. 2. La casa la entregaron con muchos defectos de pintura, grama del jardín, detalles en la madera y mal pintada o sin pintura en el garage. 3. La firma de los documentos fue toda una pesadilla. Y nos sentimos mal tratados por parte de Lennar. 4. Solucionar los problemas de la casa es todo una odisea y más cuando eres extranjero y no estás en USA. Realmente no compraría otra casa con Lennar.
Lennar responded:
Buenas tardes,
Nos apena mucho saber que sienten que su experiencia ha sido mala desde la compra hasta la entrega. Le agradezco que haya compartido su experiencia, la cual voy a compartir con el equipo de Customer Care y trabajar en mejorar la calidad de nuestro servicio.
Total Score 2
Quality 3
Trustworthiness 3
Responsiveness 1
Where’s the turf?
- Anonymous
- Verified HomeBuyer
- July 27, 2024
- King, NC
Overall I’m happy with the house. Before purchasing I inquired about the dead sod and was told fit needed heat to grow and the “good” areas of the yard was a different kind of sod. Well it’s not growing and was told they would deal with the neighborhood as a whole. That was 6 weeks ago and still no answer. After a month of watering the shrubs on the hill they just died and not just mine all 4 other houses have died too.
Total Score 5
Quality 3
Trustworthiness 3
Responsiveness 4
Mr Omair
- Omair C.
- Verified HomeBuyer
- July 27, 2024
- Kissimmee, FL
The truth is that I felt cheated after moving to a new house and I started to discover that they used the worst possible finishes on the inside of the house, because I didn't inspect the outside. The paint on the inside is ridiculous, they used the worst quality paint. In short, everything they used on this house was the cheapest thing in construction. Now we have to live with this horrible thing here or spend a lot of money to improve it. I don't recommend anyone invest in these Lenar houses.
Lennar responded:
Good afternoon Omair, thank you for taking the time to share your feedback. We are sorry we have not met your expectations with the quality of your home. We hope moving forward we can offer you a better homeowner's experience. If you have any questions or warrantable issues, please do not hesitate to submit a warranty request online through your Lennar Account. This ensures your request is documented and prioritized for a prompt resolution.
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Not good quality work
- Beverly C.
- Verified HomeBuyer
- July 27, 2024
- Madison, AL
Baseboards were coming away from the wall in several places
Total Score 3
Quality 1
Trustworthiness 3
Responsiveness 4
In general biggest mistake in my life to deal with lennar
- Anonymous
- Verified HomeBuyer
- July 27, 2024
- Summerville, SC
The worst quality, when I received home inspector pictures, i thought something exploded inside terrible quality nasty people to deal with, cocky, arrogant
Lennar responded:
We apologize that your experience did not meet your expectations and you feel it was the biggest mistake in your life. If you would like to share more details, please email us at LennarCares@Lennar.com.
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
New build in Clovis
- Darryl M.
- Verified HomeBuyer
- July 27, 2024
- Clovis, CA
I had three issues within the first month of moving in, vent latch not closing, sprinkler drip line coming loose and a crack in my sewer line underneath the driveway. Upon reporting those, they had a team fixing those issues. Although it was annoying to deal with, they were very responsive with resolving the issues. The bathrooms don’t come with towel racks for some reason. Lastly, I wish the gates were on the wider side of the yard. Overall I’m happy with the purchase and I have no regrets with the people I’ve worked with.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 5
Very positive experience.
- Anonymous
- Verified HomeBuyer
- July 27, 2024
- Milton, DE
Buying a home is very stressful and there was a delay in closing but all through the proceess there was good communication about what was going on. The sales team and the builder team were responsive and helpful. To date any of the issues we have had after the sale have been addressed promptly.
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 5
Steve
- Stephen P.
- Verified HomeBuyer
- July 27, 2024
- Whitestown, IN
Area manager , const manager and warranty manager stepped up to the plate and took care of all our concerns . This is our second lennar home in 1 year and have referred others .
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Very enjoyable I Love my new Home
- Aissatou B.
- Verified HomeBuyer
- July 27, 2024
- Avon, IN
This is our first home and Lennar made this experience so nice.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Homebuyer in McKenzie Ridge
- LaTressa J.
- Verified HomeBuyer
- July 27, 2024
- Cantonment, FL
We had a wonderful experience
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Rose, First Time Homebuyer
- Rose B.
- Verified HomeBuyer
- July 27, 2024
- Dallas, TX
Fabulous, From The First Time I Walked Into Your Home, It Was Love At First Sight. Everything Went Great From The Beginning Of My Journey To The Day I Received My Keys To My Home. I Had A Little Snag, But We All Worked Together To Get Through The Journey. Thank You All.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Nice experience
- Pavan K.
- Verified HomeBuyer
- July 27, 2024
- Wake Forest, NC
Excellent experience with Lennar construction & services
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Good
- Kanthi A.
- Verified HomeBuyer
- July 27, 2024
- Irvine, CA
Felt like an old style three bedroom apartment. Sharing bathroom especially. Your architect Do not know how to use the space smartly wasted a lot of space . 1. For the price we paid it is not worth I felt 2. Agents pushed us into it when I was away from the country 3. For two bedrooms one bath room 4. 2.1 mil house and no pantry 5. No compensation for the buyer agent Overall my experience with you guys is very unsatisfactory
Total Score 3
Quality 1
Trustworthiness 3
Responsiveness 3
It was explained good.
- Nelson G.
- Verified HomeBuyer
- July 27, 2024
- Hockley, TX
Next house I buy I will de looking for Lennar.
Total Score 3
Quality 5
Trustworthiness 5
Responsiveness 5
My experience buying from Lennar
- Claudia C.
- Verified HomeBuyer
- July 27, 2024
- San Diego, CA
Hello! My expirence doing the financial process with Lennar it wasn't pleasant as I was actuallyexpecting. The person that it was in charge of requesting information seemed she didn't know what she was doing. She made the process stressful. We had a back up Lender and the process was simple and way easier. The day that we received the keys was another stressful day since the garage didn't open and one of the keys open the house once, but didn't work again until Lennar come and fix them 2 weeks later. When finally we come inside the house I almost cried because the house has stains all over ...
Total Score 3
Quality 5
Trustworthiness 5
Responsiveness 5
Buying experience
- Linda H.
- Verified HomeBuyer
- July 27, 2024
- Conroe, TX
I haven’t bought a brand new home from a big company ever. The buying experience was very professionally done. Your system of information is exceptional and closing was very smooth. I’m very thankful for the warranty. Unfortunately, since we moved in less than two months ago, we have had six warranty issues already. I am just praying that this is not going to be the case the whole time we own the house.
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 5
All good except materials ban be of better grade..like windows...vinly cracking easily in desert heat.
- Anonymous
- Verified HomeBuyer
- July 27, 2024
- Murrieta, CA
Overall experience is great. Great communication and support. I feel Lennar can do better with materials quality. Using cheap vinly for windows and doors is not good.
Total Score 5
Quality 3
Trustworthiness 5
Responsiveness 5
Great experience throughout
- Benjamin I.
- Verified HomeBuyer
- July 27, 2024
- Princeton, TX
All super great experience with everyone involved on the process
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Thomas and Melba
- Thomas W.
- Verified HomeBuyer
- July 27, 2024
- Ocala, FL
The house is awesome it is peaceful and a safe community we love where we live. The customer service person is very helpful with any issues that come up We are happy in our purchase Thank you Thomas and Melba
Total Score 5
Quality 3
Trustworthiness 4
Responsiveness 4
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