Lennar Reviews

The whole process was fast, all the staff were very friendly and attentive, when was the closing day everything in the house was perfect, beautiful appliances great spacious bedrooms, bathrooms etc. we loved it. Just we can’t wait for the pool be ready and the amenities. Thanks

The experience during the building phase right up to closing was excellent. The staff was responsive and proactive. But the open issues at the time of closing are unresolved (mostly cabinetry) - two months have gone by without anyone bothering to rectify them.

The Sales Department was my favorite part of my experience. David was there for me every step of the way! If I had a question he always had a answer or would cheerfully get the answer. Maintenance department is so good and they prep the home so very nice for delivery. Thank you Richard and team. Every part of the house buying was good except for the Lennar Mortgage. Nothing but problems!!! I would suggest getting the loan elsewhere.

I've very happy with my new home in Brunswick Plantations. Lennar's team have helped me all along the buying and moving in experience. They have been responsive to making fixes since moving in, and hopefully they'll continue to work out all of the kinks as promised.

What we were expecting in our new home is exactly what we got from Lennar Homes. It has been a great experience from the purchase process to moving into our new home.

Our home buying experience was stressful as we live out of state but the Lennar sales representative Ali made it more enjoyable Construction manager Robbie is certainly a valued employee of Lennar Very knowledgeable, courteous and helpful

House is nice, good finisher and the exterior architecture look beautiful

THEY DELIVERED THE HOUSE TO ME WITH PROBLEMS, AND IT TOOK 2 MONTHS TO SOLVE THEM AFTER A LOT OF CHARGING.

This was our first time buying new construction. We thought Lennar was best of the best and instead we encountered problem after problem during the entire process. Sales reps lie. model home, website, and documentation all advertise “everything included” then when you sign off on paperwork and close you find out not everything they said was included is included. They change it up and then tell you sorry you’re out of lucky. Nothing we can do. Lennar mortgage couldn’t get anything straight. Always asking for the same paperwork. Then sending us wrong numbers. Lennar insurance is another screw up. Quoted us one number then sent us a ridiculous quote for 5x more and then turned out they sent us someone else’s quote with their personal information. Then sent us correct quote but still 5x higher. Ended up going with Mercury for the best price. Customer Care rep Will, is unreachable. Never responds to my texts. Even when I immediately text him back after he asks me a question regarding the service requests I open. He never responds. And when he reaches out about a service request it’s usually weeks later. Horrible horrible customer service. I could go on and on. Do your research. Don’t let them take advantage of you. Don’t believe everything they say and don’t believe the documentation and website either because the like to change things up last minute. Good luck! I won’t be buying Lennar ever again. And I won’t be recommending them either. ... More

Other than no response to that, we have had a great experience. Don't tell us that will be handled in w weeks and we are still waiting 2 months later.

They built what they said they were going to build. We had a pre-dry wall inspection completed and Lennar got high marks on that. The have a pre-close inspection and while there were several (minor) and mostly cosmetic items to fix, they were very responsive in getting these items fixed before we closed, a week or so later. I give them a B+ / A- overall.

Quality issues especially with the electrical components of the home. Fuses blow every other day and at the moment, our electric car cannot be charged because the 220V plug does not bring juice to the electric car charger. Its an every day task to go out to the garage and reset a fuse that tripped in various rooms of the house. The final delivery of the home keys was ridiculous. It was at that point, we as a homebuyer were nothing more then a commission check for the Lennar sales agent. CarMax makes you feel pretty special when you purchase on of their cars and they are 1% of what a new home sells for. Car dealers also assign you a technology advisor to get all of your electronics setup. Lennar hands you a stack of manuals and says "figure it out and good luck". Tim was pretty responsive at first to things now working but now as moved on to other "hair on fire" urgent problems with the new releases of homes. Home Lottery - not at all trustworthy! Everyone from Lennar played that game, much like when the car salesman "Would go in the back to speak with the sales manager", not a good customer feeling. Sales people under-staffed, knew very little of home details because they were often rotated to other Lennar properties. Instead they pointed us at the website, which was full of inaccurate home information. I looked at the plot map one day and saw there were homes for sale. The Lennar sales agent said "Oh you cant trust whats on the website". So if the website was wrong and the sales staff had no idea whether they were selling in the 92129 or the 92108 zip code, where does a consumer go when making one of the most biggest decisions in their life? ... More

After purchasing, I've made several calls to Lennar folks requesting information, guidance or touch up paint. All calls have remained unanswered. I'm extremely disappointed with this company.

Excelente propiedad. Gran acompañamiento por parte del equipo de LENNAR. Muy buena experiencia de compra.

Buying experience with Lennar is just painful from Loan process to closure. Lack of information and so much of confusion created by the Loan officer, Insurance and everything enroute including closure with so much confusion on when is closing until the day before. So many issues even after closure that I couldn't rent out for a month just to fix the umpteen number of issues that took repeated tickets to be created for AC etc. The only one that I should recognize for being better is Mike on the maintenance side that raised prompt tickets for resolution despite so many repeated occurrences. I am surprised how Lennar became so big construction company with so many incompetent people working as if in a Government organization not caring about customers. I hope not to work with them ever. It's a waste to write this review to spend time on Lennar. But I am still writing to ensure they change and give better user experience for future buyers. ... More

It was a great experience!!!! Very easy and stress free.

Everything is great so far.hope to be same

Our sales representative Chris was absolutely awesome! Very knowledgeable, helpful and friendly. Our buying process was very quick with no hiccups.

Home has a lot of small imperfections that are being taken care of but the one issue I have is a dead palm tree. This issue was mentioned at all 3 walk thrus with the construction manager. When Lennar was questioned about replacement, they said there was nothing about the tree and that the construction manager did not recall any of our conversations regarding the fact that the tree was dead.

Brought an issue in the master bath to their attention. We are in the middle of the repair process, but feel confident this will be completed quickly to our satisfaction.

Great homes,and good prices

We were rushed into buying a home and selling ours at a lower price then we wanted. We were told if we weren't under contract within 2 weeks that our interest rate would jump from 5% to 7.2%. A week after we got a contract, lennar was advertising 4.5%. The upstairs is hot because dampners went set correctly and my furnace/AC leaks in the basement

Jamie has been very helpful in understanding how things work!

For me, I felt like the loab approval process was a bit much. I was asked questions that I didn't really feel was appropriate. They also asked for the same documents that I'd already sent in to a previous employee. I felt like they weren't communicating to each other. I think that a better quality paint should have been used. The paint is not able to be wiped down without the paint coming off the walls.Other than that, I love my new house.

Tom in the office was great. Sharmin in customer care was excellent. John and Travis, both construction managers, could use some training on repairs and communication with homeowners.