Skip main navigation

Lennar Reviews

What Real Homeowners Say About Lennar

With an average rating of 3.7 stars, Lennar is known for building quality new construction homes. Homebuyers rate their experience based on factors such as floor plans, affordable upgrades, quality craftsmanship, and customer service throughout the homebuilding process. We've collected feedback from 21976 verified homebuyers to give you an honest look at what it's like to build a new home with Lennar. Read their unedited reviews, feedback, and complaints to help you decide if Lennar is the right builder for your new home.

Lennar

has 3.7 out of 5 stars overall

21976 Reviews

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Responsiveness 3.6

Customer Reviews

My Experience

  • Anonymous
  • Verified Homebuyer
  • October 04, 2024
  • White Plains, MD

My overall home buying experience with Lennar was great. The level of experience and knowledge with the team is incredible, and I love my home overall. However, it's was disappointing when I had to accept that I was walking in a brand new home with three long cracks in the garage that will not get fixed until the cracks get larger. And now the ceiling in the living room is beginning to crack from one end to the other. I just think being in a new home less than 60 days and experiencing this type of problem is unacceptable. I understand the concept of a home settling, but I don't think a ...

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 5

lannar mortgage

  • Carl M.
  • Verified Homebuyer
  • October 04, 2024
  • Land O' Lakes, FL

I guess if you are paying cash this would not pertain to you. But if your mortgaging good luck, waited 6 months for an official approval, which someone told me sure your approved why would we do all this work for nothing. ok so I kept sending accounts and we went to a week before closing. I had pods coming cars transported and new furniture delivered scheduled. 7 days before closing date and official down payment I was told we can't approve loan because we cant use your income from Jan- June. well if it wasn't for some great sales people that got me hooked up with another mortgage company, ...

Lennar responded:
Thank you Carl for sharing your experience with Lennar Mortgage. We are sorry to hear we did not meet your expectations. We hope that as a Homeowner, we can earn back your trust and provide a better experience in the future. Moving forward, If you have any warrantable items or questions, please don't hesitate to reach out to your local customer care team by submitting a warranty request through your Lennar Account. This ensures your request is documented and prioritized for a prompt resolution. Sincerely, Lennar Corporate Customer Care

Total Score 1


Quality 3

Trustworthiness 1

Responsiveness 1

Great and lots of fun

  • Erik T.
  • Verified Homebuyer
  • October 03, 2024
  • San Antonio, TX

It was a great experience, if I ever get a new house later on the road. I would go through Lennar

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Great team to work with!

  • Emily S.
  • Verified Homebuyer
  • October 03, 2024
  • Henderson, NV

First time buying a home on my own and it was a smooth process. I also was given a lot of support during the process as well.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lenar Home-buying Experience

  • Arthur T.
  • Verified Homebuyer
  • October 03, 2024
  • Conroe, TX

From start to finish my experience with Lennar has been far above what I expected, and what others 'told me' to expect. Initially, there was some coincidence on how Lennar's sales rep (Julie) and I met, but as the buying process continued, so did the trust, and so did the business relationship. Once the preliminaries were completed, I was handed off to another wonderful Lennar professional (Kayla) who handled the really "painful" part (finances), and executed her job as smoothly and as professionally as did Julie. Once that hurdle was jumped, Matt (project mgr) took over the final steps ...

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Promptly took care of any issues I had after purchase, great warranty service.

  • Alvin W.
  • Verified Homebuyer
  • October 03, 2024
  • Seguin, TX

I have bought from KB Home and Lennar, Every home have its problems, but the one thing that stands out to me with Lennar is how quickly the warranty service gets in contact and takes care of your request. Problem solved.

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 5

So Easy

  • Brian W.
  • Verified Homebuyer
  • October 03, 2024
  • Dayton, NV

We bought from another state. The entire process was easy. The staff are top level & very nice. It's been a great experience.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

No good with my lender and salesman person

  • Anonymous
  • Verified Homebuyer
  • October 03, 2024
  • New Caney, TX

Home is good but the seller never does what they said they wil do … as soon à I close the virtual contract no one respond my again except the region manager

Lennar responded:
Good afternoon and thank you for sharing your feedback. We sincerely apologize for any issues you might have experienced during your Homebuying journey. We hope that as a Homeowner, we can earn back your trust and provide a better experience in the future. Moving forward, If you have any warrantable items or questions, please don't hesitate to reach out to your local customer care team by submitting a warranty request through your Lennar Account. This ensures your request is documented and prioritized for a prompt resolution. Sincerely, Lennar Corporate Customer ...

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Rita

  • Rita M.
  • Verified Homebuyer
  • October 03, 2024
  • Kissimmee, FL

Great service and great workmanship. Very happy overall. Would recommend to any new home buyer who is looking

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Didn't expect this

  • Anonymous
  • Verified Homebuyer
  • October 03, 2024
  • Wake Forest, NC

Overall construction is good but there are a few like Landscaping, and final cleaning which were worst. Things that are blue-tapped for repair are also not addressed before closing.

Total Score 3


Quality 2

Trustworthiness 2

Responsiveness 2

Please get a home inspection before buying!

  • Anonymous
  • Verified Homebuyer
  • October 03, 2024
  • Von Ormy, TX

I was quite disappointed overall with my experience with Lennar, from the title company to the construction team. I was ignored many times and lied to. Thanks Lennar!

Lennar responded:
Thank you for sharing your review. We are sorry to hear about your experience during your Homebuying journey. We hope that as a Homeowner, we can earn back your trust and provide a better experience in the future. Moving forward, If you have any warrantable items or questions, please don't hesitate to reach out to your local customer care team by submitting a warranty request through your Lennar Account. This ensures your request is documented and prioritized for a prompt resolution. Sincerely, Lennar Corporate Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 2

Very good

  • Marc M.
  • Verified Homebuyer
  • October 03, 2024
  • Sultan, WA

I will give a 4 out of 5.

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 4

A wonderful experience with Lennar

  • Leia C.
  • Verified Homebuyer
  • October 02, 2024
  • Liberty Lake, WA

I had a very pleasant and satisfied experience with Lennar’s staff during the home purchasing process. Particularly, I am very happy to work with the sales agent- Sean, the Homebuyer Concierge- Lauren, and the Loan officer- Nolan. They were not only exhibiting their professionalism and knowledge about their areas they also were very attentive and patient to provide detailed information to address all my questions and concerns. They went out their way to help me. For example, I had concerns with the carpet color. Lauren worked with the Construction Manager- Ed and the contractor to make sure ...

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Good experience

  • Joseph D.
  • Verified Homebuyer
  • October 02, 2024
  • Danville, IN

Very good process and experience. Everyone has been very helpful in answering are questions.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

New home

  • Matthew T.
  • Verified Homebuyer
  • October 02, 2024
  • Myrtle Beach, SC

Purchased a brand new home recently. My wife and I moved in and had a list of things that were not finished on the home after closing. Took a month a several phone calls to resolve. Refunds took weeks to issue and several phone calls! Then the biggest issue of all my property was damaged by construction next door after I took possession. No regard for my property at all! Again several phone calls several warranty requests. Even a phone call to horry county police to make sure no one else will be allowed to damage any more of my property. Not miner damage!!!! Also we closed on our house and ...

Lennar responded:
Good afternoon Matthew. Thank you for sharing your experience with us. We sincerely apologize for the inconvenience and frustration you have faced during your first weeks of homeownership. We are glad to hear that you are enjoying your home and the community you live in. ...

Total Score 2


Quality 4

Trustworthiness 1

Responsiveness 1

Sales agent Angie

  • Andrea C.
  • Verified Homebuyer
  • October 02, 2024
  • Edgemoor, SC

I had a great experience throughout the homebuying process!!! Very professional!!!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Good quality with affordable price

  • Seifemichiale H.
  • Verified Homebuyer
  • October 02, 2024
  • Richmond, TX

It is a very clear process to get the house. I like the user friendly application to approved the mortgage. Bad credit will help you to get it the right score 640 Lennar builder platform defintly save your time.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Worst possible experience

  • Anonymous
  • Verified Homebuyer
  • October 02, 2024
  • Cumming, GA

I was deceived multiple times by various Lennar teams. First the lots were incorrectly classified and assigned incorrect lot though I was 2nd person to have the scheduled appointment. They never disclosed about a drainage easement. During development process again deceived multiple times with wrong promises and the same experience continued post closure. I wish I never bought a home with Lennar.

Lennar responded:
Thank you for sharing your review. We sincerely apologize for any issues you might have experienced during your Homebuying journey. We hope that as a Homeowner, we can earn back your trust and provide a better experience in the future. Moving forward, If you have any warrantable items or questions, please don't hesitate to reach out to your local customer care team by submitting a warranty request through your Lennar Account. This ensures your request is documented and prioritized for a prompt resolution. Sincerely, Lennar Corporate Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 2

We really love our new home

  • Craig S.
  • Verified Homebuyer
  • October 02, 2024
  • Plumsted Township, NJ

Everyone was very knowledgeable and helpful

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Prontitud and kindness always.

  • Ana A.
  • Verified Homebuyer
  • October 02, 2024
  • Columbia, TN

They try to help you communicating every step of what you are buying and Answering your questions, they lock for ways to make it easy for you.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

All Lennar employees are incredible to talk to and helpful.

  • Munkhbaatar J.
  • Verified Homebuyer
  • October 02, 2024
  • Aurora, CO

We have been so happy about our new home. I think everyone wishes that there would be a swimming pool in the future and the playground job will get done soon. We have been building one of the nicest community in Colorado, so keep it up for everyone here. That is really my suggestion.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

I’m having a great experience with Lennar

  • Seth W.
  • Verified Homebuyer
  • October 02, 2024
  • Smithfield, NC

So far so good everything‘s been great and Lennar and their personnel have been extremely helpful in resolving issues and answering questions and they have made my experience easy and I look forward to continuing to work with Lennar.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Somewhat smooth process

  • Michelle S.
  • Verified Homebuyer
  • October 02, 2024
  • Smithfield, NC

Most of the workmanship was great but two of the bathrooms came without hand towel holders. When I came back for my walkthrough things were still not done and to this day they never replaced shrubbery that was supposed to be replaced. Lennar needs to do better when writing the laws/covenants for the HOA.

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 4

Spousal Aggreement

  • Anonymous
  • Verified Homebuyer
  • October 02, 2024
  • San Diego, CA

We had many issues closing the loan even when I had over 80% down. The issue was nobody within the multiple Lennar divisions (builder, title and loans) knew who owned getting the Spousal waiver signed off. As a result, my ex had to sign through a virtual notary 4 times. This caused delays in closing which cost me $100s in rescheduling fees not to mention that they had my $1M that should have been earning $150 a day in interest for almost 2 weeks. That is almost $1000 that I will never see. As for build quality, there are many design flaws that are having to get fixed: - pathways to side ...

Lennar responded:
Thank you for sharing your feedback with us. We are truly sorry to hear about your experience during your homebuying process and that your home did not meet your expectations. If there are any outstanding warrantable issues, please do not hesitate to send us an email with details of your concern to LennarNews@Lennar.com referencing this review, so we can help follow up. Thank you for your patience and understanding. Sincerely, Lennar Corporate Customer Care

Total Score 2


Quality 2

Trustworthiness 3

Responsiveness 4

Mr. Manohar T

  • Manohar T.
  • Verified Homebuyer
  • October 02, 2024
  • Durham, NC

Very systematic and very effective way

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

Narrow Reviews by Area