Lennar Reviews

Very pleased with our experience.

Great service and wonderful experience!!!!

Excelente ambiente social, precio acorde a la calidad, recomendable al 100%.

I've own 2 homes prior and Reed @ EPOCA is my 3rd and hopefully my final. I can't say enough of how my shopping experience was low stress and somewhat enjoyable. All the staff from finances to the on-site representatives, were helpful and patient. We're very happy with our new home. Those individuals worth mentioning are: Felice, Becky and Lisa.

We contracted with Lennar to build a new home in the Irongate community. The process went smoothly overall and the build was timely. Quality of materials and skill in framing was average with some work below average or not to code. Several framing mistakes were made and were caught/corrected during the pre drywall inspection. Drywall finish is decent and trim was good. The construction manager Darell was very good to work with and the pre closing walkthrough was very thorough by Lennar. They were open to listening to concerns and worked to correct them quickly.

Worst customer service! No one cares after the purchase of the home. I created a service request ticket and it was closed without any communication.

I love my home and Lennar made the home buying process easy!

Best buying experience I had. All the teams at Lennar are thorough & caring. Couldn't find better choice for the price, service & quality that Lennar provides. So satisfied with my home purchase

The experience was a pleasure from start to finish. Mary (Sales), David (Finance), and Sage(Title) made the process a breeze. After the sale (Mary) has gone the extra mile as we had to leave shortly after our purchase. Mary has gone above and beyond to help us with the property in our absence, we highly recommend her if you are looking to purchase at Lennar Aberdeen.

Wish they would have been more cooperative in adding options that would be more cost effective instead wanting us to deal with it after completion

Great experience! Very convenient and easy process! Thanks!

Initially I had doubt in my mind. But after my pre-qualification. I was told it got approved. Then the process begin and end on time of the day closing. They kept their promises, and shown total professionalism toward the customer.

I purchased my last home four years ago, also a Lennar home. When it was time to sell and move I looked for Lennar communities. The entire experience with pruchasing went smoothly. Minor issues with a cabinet were resolved quickly. I have noticed the workmanship in construction and drywall is of poorer quality. My floors slope in some areas and drywall is warped in a few places.

There is a lot of issues in the house like electrical, paintings, dirty windows etc. we did mark some of it during the walkthrough but they just remove the tape but not fix. I placed request for repair but some contractors takes time to respond and come. We closed in August but until now we still have problems. Although our customer care coordinator, Destiny is very helpful.

This team is most accommodating. Things were all done in a timely manner also they kept me updated. I am enjoying the lake view; this house is beautifully built. I wish I had another Lenin Closet.

Overall satisfied with quality of home. Could have used better customer service on going over all aspects of appliances, sprinkler system etc. service issues to repair takes along time to get fixed.

We had a James who was a great person to work with here in Florida. He was very responsive. Even when they moved him from us to someone else. He would still answer and or resolve any issues. As for the home itself keep in mind that what you see as a demo is not what you are getting. I was told we were being upgraded to quartz from granite. Only thing is was the thinnest quartz I have ever seen. So much so that I went to several countertop shops and was told they would not sell me such a thin slab due to concerns with quartz getting damaged. That leads me to think if they took a short cut on something you can see what other short cuts did they make that you can't see. Would I buy from Lennar again? Maybe but I would want a more detailed list of items being added to the home so you know exactly what you are buying. ... More

First off I love my house. Now there are a few things im unhappy with. Quality build is ok till you dig deeper. I went to install my ceiling fans and every mount is missing a screw. My vents were crooked above my doors and I put in to get them fixed and was told my walls/door frames aren’t straight so they got them as straight as possible. Two of my downstairs walls are crooked you can tell they don't line up with the lines on the tile. My bathroom shower wasn’t sealed properly (awaiting a work order). The stucco shows chicken wire in some spots. Regardless every new build will have its issues and the reason im not too upset is the customer service team (Chris) is phenomenal. Every issue I've had I put in a work order and it gets a response within 24 hours and a repair done within the week. Theirs still things from my initial walk through that need to be fixed but they get addressed accordingly. ... More

Hi, Purchased home through Lennar. Went through in initial orientation, found a water leak in master bathroom. No follow up after the initial leak found. I was told management will contact, after multiple calls still no one followed up. Only when things got near the closing date, did i receive a call from the membet support and they were able to get me the updates. I was suppose to receive my closing gift, its been two months no update on this one as well. The quality of products, door knob handles, used seems very low quality.

The house is nice. Seems to be built well but Lennar falls short on the last mile. I did my best to clear up expectations up front during the sales cycle. This included HVAC and a few smaller items like the front door. I was told everything was taken care of. However, that was a joke. I am working with the Vice President of Customer Experience and let's just say I have to repeatedly ask him for the correct expectations outside of what he thinks is correct. If it was a lack of training, that would be acceptable. However, I was provided with over 10 different points of view on the HVAC system and had to ask for the exact wording in the contract between Lennar and their sub-contractor. Sadly, I was told many times "this is what you signed" which was a lie. My recommendation: Realize they are bullies and they have no respect for you after they have your money. Do not expect them to honor their word, as their word is what is used against you. Become an educated buyer, setup expectations on paper and ask for details even if they say they don't have them. ... More

The team was great overall recommended

We were looking for a one level single family home and had seen the model Lennar villa 2 years ago. We finally decided that the time had come to move and are very appreciative of the help and attention we received from Lennar. We moved into our new home in July, 2024 and are loving it! It's exactly what we expected and wanted. All of the different people involved in the purchase and build of our home kept us informed of the progress and understood our excitement. Thank you, Lennar!

After looking at several homes by a few different builders I went with Lennar because of the quality, craftsmanship and what other builders considered upgrades were standard with Lennar. I felt I got more for my money.

We love our home and we are happy

Very smooth and timely process. All timelines were met, and the updates and progress reports were weekly and very well received.