Lennar Reviews

I’m Jerry disappointed with my WHIOLE home buying process. I have NO words to appropriately describe the nightmare I have been through.

My overall buying experience was great. What I would tell others to beware of is quality of workmanship. Higher your own inspector to come prior to closing to help catch any issues. I made the mistake of relying soly on Lennar and I sincerely regret not taking that step prior to closing. I have found several issues with the home. Lennar has came to fix those things which is good. My biggest issue is I have an AC issue and still not 100% fixed. At my walk thru and when I moved in the AC could cool to whatever temperature I set including 68 degrees in Summer. 2 weeks later the masterbedroom felt hot and system would not go below 74 degrees. They have found a few things. A leak in the air duct and had to recharge system with coolant, and an air flow balance issue. After more test and another air balance the air flow feels much better but system still doesnt cool under 72 degrees in Sept. They are coming to replace a duct to the masterbedroom but nothing else. This still leaves me w a brand new AC in a brand new home that was almost a half a million dollars and the system wont go under a certain temperature. Either its the AC system or the home instelf built with poor quality. They rush to get these homes to close and I dont think us home owners get Quality bc they focus on Quanity of homes to sale. ... More

Excellent service But they miss the blinds in our house. I paid money from my pocket to fix blinds.

Overall, the buying process was smooth and satisfactory. Unfortunately, the quality of some materials leaves much to be desired. The cupboards feel subpar, and the drywall is quite thin and fragile, with paint chipping from even minor scratches. The value for the price is just okay, given the quality of materials used. Responsiveness to issues has been lacking. There has been minimal follow-up on concerns raised, and no clear proof has been provided regarding the resolution of third-party inspection findings. The builder and team seem trustworthy and professional in their dealings.

Recently I have my first new home with Lennar at Mckinney & overall experience with the entire team was really wonderful. Mostly there were no major issues & some minor issues were fixed immediately. They have very good customer service team & available whenever the request is raised. Builder can still do better on overall workmanship & it would be great if they can provide window treatments for new builds. I really appreciate Chad for helping me on my purchase & getting me all the information i needed. Overall i would say good experience for me

This is probably the last home I will purchase with Lennar. The entire experience was extremely frustrating, once the initial agreement was done with Lennar, I had a terrible time getting any response from the sales team or the finance team. They had six to seven weeks to close the loan that was done through Lennar finance, however I got CD an hour before the actual closing was scheduled. No response to any question whatsoever, they just refused to answer emails and phone calls. My agent and I escalated as well, the management is also just about as irresponsible and irresponsible. I am glad that harrowing buying experience is behind me. ... More

I love my new home. The details such as sprinklers, the ability to have pest control done from the inside my walls is an important feature to me, granite counter tops and appliances. I’m deeply satisfied with my new home. Thank you, Lennar.

Hi Lennar! First and foremost we love our home. Jamie was outstanding and went above and beyond for assisting us with the purchase. She is knowledgeable and approachable! My home is beautiful and love it, EXCEPT our primary bedroom AC doesn’t work properly!!! I had this checked and it reads at LEAST 3degrees less than the rest of our home. My husband and I don’t think this is acceptable with a brand new home. My answer from customer service: sorry, I wasn’t the only one with this issue, we can’t do any thing about this. Their suggestion was to close some of the vents in the rest of the home. Possibly a good suggestion, but it could lead to moisture buildup and cause mold. I really think that a quality builder such as Lennar would rectify this situation as to place a longer box to have the flow of AC come into the room, or place more vents so air would flow in to cool the room. Please help Lennar! Thank you! Elaine and Greg ... More

The closing experience was not good I had questions about some items on the settlement form. It was impossible to talk to someone

Lennar is the 3rd builder that we had the opportunity to buy a house from. We are happy in the way Lennar communicated with us through the process. Special mention to Desiree our 1st contact person that made our purchase possible by consulting with management re: our realtor was out of the country. Jim M who showed us the house & guided us well. Jon L who is proactive in dealing with our requests after we’ve moved in.

Closing on the house was a stressful situation in itself. I've had several issues inside and outside of my house to include quality of craftsmanship and quality of material. My door frame has been split since before moving in but I could not see due to the builder painting over the split in the frame until recently due to opening/closing the door on a regular basis and the paint wearing off. The drainage in the yard has been an ongoing since I moved in.

We retired and moved to Florida in 2022. Wanted back to Texas in 2024. My wife kept going back to the listing for our house and after the fourth time she brought me to look at it on the computer I asked if it was the one. She said yes and we had our realtor make an offer. Lennar did Everything they said they would. They had us close on the day they said 6 weeks before closing, even with a hurricane that came thru. Buying this house was a very good experience even with us being in a different state. We Would buy another Lennar home.

Extremely bad experience with construction manager , some of my stuffs are still not fixed that was promised to fix after closing Horrible experience with Lennar insurance Bad experience with Lennar mortgage HOA response time very late Over all response time late

Our sales rep she was amazing. She did everything that she could do to help us and she was there no matter what time or day we emailed or called her. Now closing was the worst experience ever I had never built with people who were so rude and had no hearts and just wasn’t worth our time if we didn’t have so much time invested and money spent I wouldn’t have went through but the people in your closing office are very rude and inconsiderate, and I will wish to never deal with them again But overall, my experience with our club with our sales person she was amazing. She did her job very well but the people at your closing greet you and they are supposed to make this experience wonderful and it’s supposed to be a happy experience at that table, they made it very miserable , and sad to say you guys to build houses for other people, but I would not refer them to use you guys to close on their home ... More

Accountability was the key issue with our build. Arriving at our initial pre-closing inspection, our Construction Manager was not there. He was on vacation and had not advised of another CM to take his place. MOST of our cosmetic walk through items were ignored. Larger items like cabinet replacements, holes in the walls, filthy tile grout.... all avoided. The hinges on most of our interior doors use multiple types of hardware, utilizing drywall screws, galvanized and Zinc screws. The carpet installed in the house was the cheaper carpet initially, and luckily for us, our local realtor was aware of which carpet needed to be in. Initial carpet was a cheaper carpet typically installed in Lennars Townhomes. Many excuses were made. Craftsmanship was subpar, communication was super, accountability was trash. ... More

The whole Lennar experienced was a disgrace. Lennar did not communicate well with other Lennar employees which made my experience a bad one. From purchasing, workmanship, and responsiveness have greatly made me put this business at the bottom of my list, due to the fact they don't care about their customers, nor timelines to get things done. Highly do not recommend anyone ever buying from this company cause they are really just out to get your momey.

Generally a good experience. We feel that it would have been better to include some simple add ons for top tier homes. For example, crown molding, nicer faucets and shower heads, a real medicine cabinet in the primary bathroom would be ideal adjustments. The kitchen cabinets should have higher quality options.

Easy online closing and good instructions to use appliances.

Quality is so bad that toilet needs a change, sink needs a change and irrigation needs a change.

Do not purchase a Lennar Home.

I love my Lennar home and lot. Eric guided me through the planning process. Neil met with me weekly at the home site to review construction progress. Jon addressed any issues that came up during the inspection and walk throughs. All Lennar associates I have come in contact with have been friendly, professional, and valued me as a home buyer.

My experience was questionable. The walk through was great. Connor was fantastic and answered all the questions we asked him.

Our experience with getting approved for a Lennar mortgage was very painful and stressful. Some people were very helpful; others were very difficult to deal with, especially with the documents we had to provide. The Lennar descriptions and sources for these were very misleading and unhelpful. Too much time pressure was put on us.

We bought because of the area and pricing , realtor was 5 stars all around and still is, even after we bought he has helped in so many ways. I definitely recommend Aaron 100%. As for the Loan officer , was a terrible experience after the 1st interaction. She would never answer texts, emails or phone calls till she needed something from you. Was very negative that you would be approved although my income was double what was needed. I suggested if you do get assigned to NINA to run the other way. lol. Or ask for someone else. But the home is great , used some cheap materials and we had to do a few upgrades and adjustments to make it better. Wish the WiFi was able to hardwired in better places than kitchen and living room. Cu my offices can’t be hardwired since they are downstairs. Electrical is the bare minimum. So eventually you will have to upgrade. Master bathroom we had to upgrade because floor was very slippery and 3 different neighbors agreed. They said double pane windows but they are not. We have made about 5 warranty calls. The HOA is not good at returning emails or calls either till they are ready to talk to you. The response time is a snails pace. Otherwise great neighbors. The gym is terrin as well. ... More

Available to answer questions every step of the way. Organized and professional. Friendly.