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Lennar Reviews

What Homeowners Have to Say About Lennar.

Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 21558 homeowner reviews to learn why they are the right team to build your new home.

Lennar

has 3.7 out of 5 stars overall

21558 Reviews

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Responsiveness 3.6

Customer Reviews

Great Builder to work with

  • Krishna K.
  • Verified HomeBuyer
  • August 15, 2024
  • McKinney, TX

Right from the sales person to the mortgage specialist to the construction who walked the property with us the experience was excellent. Lennar is a builder to trust as per our experience.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Too big of a company.

  • Rodney m.
  • Verified HomeBuyer
  • August 15, 2024
  • Eagle Lake, FL

Gm just left the new home orientation. Items still haven’t been completed from the previous 3 visits. Why am i continually sent to do this walk. When the items aren’t addressed. All of the items are visible on the website as still not completed. Sent from my iPhone On Jun 25, 2024, at 2:10 PM, Rodney is asking about closing, will it be tomorrow at 11am? Thanks! Sincerely, Thanks I called again today the Person that is assigned to my file. Is no longer with the company. They were not sure who was going to be assigned my case. If someone wants to connect and let ...

Lennar responded:
Good afternoon Rodney,

Thank you for taking the time to share your experience with us. We are sorry to hear about the lack of communication and the reassignment of your case. Please send us an email to LennarNews@Lennar.com referencing this review so that we can help you follow up on any outstanding items. Sincerely, Lennar Corporate Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

SMT

  • Anonymous
  • Verified HomeBuyer
  • August 15, 2024
  • Raleigh, NC

Good but rush from sales to close out the deal and no response after the closing

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 5

Lennar made my dream come true!

  • Kateryna B.
  • Verified HomeBuyer
  • August 15, 2024
  • Fulshear, TX

Amazing team, highly professional, easy process, great quality!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great Experience

  • Esmat T.
  • Verified HomeBuyer
  • August 15, 2024
  • Rosenberg, TX

There were some issues during the buying process. But overall, it was a great experience. Good quality of work and excellent responsiveness

Total Score 5


Quality 5

Trustworthiness 4

Responsiveness 5

Wouldn’t recommend

  • Anonymous
  • Verified HomeBuyer
  • August 15, 2024
  • Seguin, TX

Everything to start of has been a nightmare The only quick part of this process is the finance team Quick to take your money Once you get into your make sure you do the walk through with an inspector and agent I thought I could do it myself since I have history in real estate but no as I moved in to my so called “move in” ready home issues after issues kept coming It’s now been over a month and still issues happening to my home From foundation cracking Loose and broken frame inside roof Consistent gas leaks Very dirty home from cabinets being full of dirt due to no sod ...

Lennar responded:
Thank you for taking the time to share your feedback with us. We are sorry to hear about the various issues you encountered. We understand how disappointing it must be to face these problems in your new home. We hope that moving forward, we can change your sentiment towards us. If there are still outstanding items in need of repair, please reach out to us at LennarNews@Lennar.com with details, referencing this review, so we can document your concerns and follow up with the appropriate team to get everything completed. Sincerely, Lennar Corporate Customer ...

Total Score 1


Quality 1

Trustworthiness 2

Responsiveness 2

We had a great experience.

  • Robert L.
  • Verified HomeBuyer
  • August 15, 2024
  • Lakewood Ranch, FL

I can honestly say our experience has been great from beginning to end. On closing day, the house was in great shape. Of course minor issues arised after being in the house but every time we have needed to request service they have been addressed quickly. All the Lennar staff in the neighborhood are great to work with and they truly want to make you happy. Of course there are those that can never be happy. That has not been our case. I would not hesitate to buy from Lennar again.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar Home

  • Melinda M.
  • Verified HomeBuyer
  • August 15, 2024
  • League City, TX

Things pointed out on walkthrough were not fixed. Payment is 25 % more than quoted at closing, fencing had to be redone by myself and 3 neighbors.

Lennar responded:
Good afternoon Melinda. Thank you for taking the time to share your feedback with us. We are sorry to hear about the issues with the unfinished repairs from the walkthrough, the increased payment, and the fencing problems. If there are still outstanding items in need of repair, please reach out to us at LennarNews@Lennar.com with details, referencing this review, so we can document your concerns and follow up with the appropriate team to get everything completed. Sincerely, Lennar Corporate Customer Care

Total Score 2


Quality 3

Trustworthiness 2

Responsiveness 1

Cheap materials, marked up prices with tactics to get a sale, poor workmanship shows in the home, unresponsive staff as soon as you close

  • Anonymous
  • Verified HomeBuyer
  • August 15, 2024
  • Dublin, CA

Not worth the high price tag. Lennar claims to offer quality homes but skimps on materials used in the home. The cheapest grade of apartment paint is used throughout. Poor workmanship skills in the construction teams, scratches on the walls and floors, unfinished corners, peeling paint on doors, missed sealant on exterior walls. Lennar will boast about their customer care team, but in reality they ignore every request and close any ticket as soon as you close on the home. Request a thorough walk-through. The sales agent will distract you with warranties and paperwork so that you can’t ...

Lennar responded:
Good morning, Thank you for sharing your experience with us. We are sorry to hear about the issues with the materials used, poor workmanship, scratches on the walls and floors, unfinished corners, peeling paint, missed sealant on exterior walls, and the inadequate response from our customer care team. We hope that moving forward, we can regain your trust. If you have any warrantable items or general questions, please don't hesitate to reach out to your local customer care team by submitting an online request through your Lennar Account. This ensures your request is documented and prioritized for a quicker resolution. Sincerely, Lennar Corporate Customer ...

Total Score 2


Quality 1

Trustworthiness 2

Responsiveness 1

The buying process was satisfactory, quality not so muxh

  • Gerald C.
  • Verified HomeBuyer
  • August 15, 2024
  • Williamsburg, VA

Came to colonial Heritage, probably higher expectations than I should have. Lennar was portrayed during the sales portion as a quality builder unfortunately, those expectations haven’t been met. I would have expected better than below average workmanship, which is unfortunately what we got.

Total Score 4


Quality 1

Trustworthiness 4

Responsiveness 2

I love my house in flagstone

  • Jaime M.
  • Verified HomeBuyer
  • August 15, 2024
  • Humble, TX

it has ben avery ice experience, my new house is cozy and very wel distributed, my family an i love it.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Happy Camper

  • Lawrence P.
  • Verified HomeBuyer
  • August 15, 2024
  • Calabash, NC

I’m thrilled so far and I am very happy with my house and the upgrades that it came with. The warranty department has been very responsive to any issues and everything I missed during the walk through has been or will be corrected. Love the community and the close proximity to Sunset Beach and the Calabash waterfront area.

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 5

There was repairs that needed to be completed that was not done to my satisfaction.

  • Ronald L.
  • Verified HomeBuyer
  • August 15, 2024
  • Converse, TX

It was not clear who address your issues to because I was constantly told that’s not my department. I didn’t have a pleasant experience with financial group with Lennar. It’s an unwanted experience for me and I am glad it’s behind me.

Lennar responded:
Good morning Ronald, We are sorry to hear about the lack of clear communication and the unpleasant experience with our financial group. We hope that moving forward, we offer you an improved and enjoyable experience as a Homeowner. If you have any warrantable items or general questions, please don't hesitate to reach out to your local customer care team by submitting an online request through your Lennar Account. This ensures your request is documented and prioritized for a quicker resolution. Sincerely, Lennar Corporate Customer Care

Total Score 2


Quality 3

Trustworthiness 2

Responsiveness 2

Dont buy

  • Jason B.
  • Verified HomeBuyer
  • August 15, 2024
  • Baytown, TX

-Fence falling from no concrete -Windows leak -Front door leak -Poor exterior prep and painting -Worst of all AC is inadequate for home and gets warm inside home. -second worst of all is lennar warranty is terrible they try everything under the sun to avoid fixing anything. Piece of crap people. DONT BUY anything from lennar -other people in the neighborhood have issues even worse than mine.

Lennar responded:
Good morning Jason, we appreciate you taking the time to share your feedback, and are sorry to hear about the issues with the fence, leaking windows and front door, poor exterior prep and painting, and inadequate AC. If there are still outstanding items in need of repair, please reach out to us at LennarNews@Lennar.com with details, referencing this review, so we can document your concerns and follow up with the appropriate team to get everything completed. Sincerely, Lennar Corporate Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Grounds need to be better taken care of on glorious way.

  • Patrick K.
  • Verified HomeBuyer
  • August 15, 2024
  • Summerville, SC

Overall very happy here since we moved in

Total Score 5


Quality 5

Trustworthiness 4

Responsiveness 5

Love living i. New house

  • Vincent S.
  • Verified HomeBuyer
  • August 15, 2024
  • Chula Vista, CA

Lennar made our move easy

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Early on so, we can only say so far it has been very good. Jeff our GC on site at the Caledonia subdivision has been great to work with and is personable and easy to talk to. Much appreciated as i know that can be a royal pain in the bu when he is busy.

  • Stuart V.
  • Verified HomeBuyer
  • August 15, 2024
  • Yorkville, IL

So far they have been very good to work with and workmanship is very good, this is the third house we have built and it is better than the first two by a long shot so far. Only time will tell and maybe a review at 1 year can really solidify workmanship and responsiveness to issues, So far in the first 4 weeks they have been really good. they do take care of everything from Loan, to build, to insurance and made it somewhat easy.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

Worse home buying experience

  • Johnson B.
  • Verified HomeBuyer
  • August 15, 2024
  • Pinellas Park, FL

Honestly this was my 3 home purchase but if was the worst of the three. More stressful, communication wasn’t good at all, timeline kept changing, walkthrough and final walkthrough did not repair a lot of things that were broken or damage. Plan to purchase again but it will not be with Lennar.

Lennar responded:
Good morning Johnson,

We are sorry to hear about the stressful experience, poor communication, changing timelines, and the unresolved repairs from your walkthroughs. We hope that moving forward we can change your sentiment towards us. For future warrantable items or questions, please don't hesitate to reach out to your local customer care team by submitting an online request through your Lennar Account. This ensures your request is documented and prioritized for a quicker resolution. Sincerely, Lennar Corporate Customer Care

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 1

Excellent service prompt and timely completed without hussle

  • Somesh M.
  • Verified HomeBuyer
  • August 15, 2024
  • Humble, TX

It is very good. Price and quality of home is good

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Happy with new house

  • Amandeep S.
  • Verified HomeBuyer
  • August 15, 2024
  • Indianapolis, IN

Great deal with Lennar & low rate interest

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

They build them fast

  • Joseph R.
  • Verified HomeBuyer
  • August 15, 2024
  • California, MD

The houses go up quick. The folks working on the houses are most likely not skilled carpenters, brick layers, etc. the numerous issues after construction have been addressed. The customer service manager is ver responsive. Wish lennar would allow you to pay for upgrades. They put a package together and aren’t flexible to needs. Finishes are nice. I would like to see them come to with a better way to keep the other new construction from being so intrusive. I get we bought new construction. Don’t remind us of it by having every worker block your drive way or blast music at 7am while ...

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 5

Review

  • Eric E.
  • Verified HomeBuyer
  • August 15, 2024
  • Aurora, CO

Most of my experiences were great. The painters were a joke and couldn’t even use the correct paint to do patches. Carpet Installers are inexperienced and need to be trained better so that way you can’t feel all the strips through the carpet.

Total Score 4


Quality 3

Trustworthiness 3

Responsiveness 4

Overall good home buying experience

  • Ajay R.
  • Verified HomeBuyer
  • August 15, 2024
  • Apex, NC

The Lennar team was great to work with from the beginning of the sale to closing.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 4

Avery Pointe

  • Gary N.
  • Verified HomeBuyer
  • August 15, 2024
  • Las Vegas, NV

All aspects of Lennar home purchase was excellent, except for Lennar Mortgage poor customer service. After 3 and a half months, my loan application was not approved, and I cancelled 3 days before closing date.

Total Score 4


Quality 5

Trustworthiness 5

Responsiveness 4

We love Lennar !!

  • Muthuraj R.
  • Verified HomeBuyer
  • August 15, 2024
  • Parker, CO

Over all process was smooth. Especially Sales& Mortgage. Special kudos and appreciation to the Lennar credit score advisor. Lennar won’t dis appointment me and anyone for sure. Happy to recommend Lennar to my family and friends for sure. Regarding service team, I haven’t reached out them yet but Hoping to have the better customer support for the next 330 days.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4

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