Lennar Reviews

When you purchase Sunrise (Villas) it would be nice if they included gutters and downspouts. Also, the driveway is to narrow. We were never told that we needed to purchase on our own.

I’m military and had to close remotely, what this experience has taught me is that I’ll never close remotely again. Lennar messed up my home insurance policy and now I’m stuck having to fix it even though I gave them all the proper paperwork. This has cost me to pay out of pocket and wait for reimbursement until the issue is resolved. I wasn’t able to make the final walkthrough and things weren’t fixed prior to me closing remotely. It wasn’t terrible but could have been better.

Definitely not the best experience specifically with the sales staff whom seem to be quite indifferent after the purchase completion. Bought a new home built by Lennar in South Carolina and had an excellent experience with the support and sales staff. Wouldn’t recommend Nichol’s Place to friends or family. We’ll see how it goes from now on.

Adrianne was my sales agent and she did a great job. She was very responsive when we had questions and very caring about the whole process. The walk through with Cindy was amazing. Found only a couple of little things that we needed to be fixed. Jenny did a great job on our loan. She also was very knowledgeable and responsive. I was surprised every step of the way because I had heard negative comments about Lennar Homes. You must have had a great turn around in caring about customer service. I have nothing but good things to say. The last thing I must mention is that our yard has some elevation problems that we have been told would be fixed. I am hoping see this taken care of sooner than later. ... More

This is my third lennar home. I have referred many friends and family to this builder and will never again and will never purchase from lennar again. The sales department doesn’t care about customers and just cares about numbers. I will say the team that actually addresses issues after your purchase with repairs to your home have been pleasant and responsive. Workmanship and features included have definitely scaled way down since our last lennar purchase in 2016. Home lots are so so so small and simple expected features (as simple as guest bedrooms not having brackets to mount a ceiling fan, or exhaust fans in water closets, etc.. I could go on) just disappointed in the company as a whole. ... More

Unresponsive mortgage company. Floors are crooked in home. A/C doesn't work well in home.

It was well structure journey with Lennar as a company with each individual unit making their own best efforts to make customer feel in good hand. Nice experience till now and hope for it to continue and build stronger as time passes.

It’s a good place and a good home I really enjoyed it nice place

Make the process seamless, digital and with transparent. The teams are always knowledgeable

Lenar mortgage was not enjoyable to deal with. Had deep concerns and some issues. The utilities were a bit of a shock mostly with the water company. Our new home advisor concierge Wes, was sarcastic and not pleasant to talk too. Cell phone service isn’t good for T-Mobile I had to get a signal booster, had issues right away with AC, Sod not being installed and communication. The interior paint is flat paint and there are dribbles here and there we are still finding. Over all it’s a ok built home for the price in today’s market. I’m having a bit of a better experience now that many of the issues have been resolved. Just waiting on sod outcome in 6 weeks to make sure it turns from brown to green. The water company is outrageous for charges and usage that is the only downside with utilities. The town and the near by towns are great and the overall community is nice. The new pool and Rec center should open soon. Every detail for anything outside has to be approved by HOA but they seem lenient and approve most things. Area is quiet and family friendly and senior friendly. Lots to see and do nearby. ... More

Easy purchase process, great price, decent house. Dirty floors when I moved in, I was told I would get a tree in the front and back yard, I have a tree in the front now but not in the back yard nor did they sod the entire backyard which I didn't find out about that until it was too late. Some fit and finish issues and my dryer breaker randomly trips when the dryer is off.

Our new home is great. Everything was gone over with the builder. Only thing to tell others is to paint, for we had finger prints made by installers. Did receive touch up paint but it was a slightly different color.

Totalmente responsable y muy atentos ..totalmente recomendado

The Lennar sale representative was very kind, and she took the time to understand us, we really appreciate her work.

From beginning to end including financing smooth and flawless.

Overall, our experience with Lennar was subpar. The number of issues found during our inspection was alarming, but the worst part was the pushback from Lennar when it came to fixing or addressing these issues. I had to create a punch list and consistently follow up with the construction manager to ensure things were getting done. During the final walkthrough, numerous issues were discovered, yet I was assured that Lennar’s QA process would leave the house practically turn-key. Unfortunately, this was far from the truth. I even had to argue for a large section of drywall exposing the strike plate to be fixed and went around the neighborhood to gather proof that my house was the only one with this issue. Outlets were not installed at the same height, and I’m not sure there’s a single 90-degree corner in the entire house. Under the carpet, you can feel nails and debris as you walk. Every door’s trim is chewed up but simply covered with paint to hide the blemishes. The overall craftsmanship definitely needs to be reviewed. The only positive experience I’ve had in this entire process was with the sales agent, Mike, who unfortunately no longer works in this neighborhood, and my warranty representative, Martina. Martina has been working tirelessly to make things right when issues arise, and it’s clear she’s advocating for the homeowner rather than Lennar, which is a relief. I would not recommend Lennar to my family or friends. If you want to review some of the issues mentioned in this review, feel free to come by and I can point them out. Bring a level, laser, and speed square. ... More

Our builder was amazing, and Jayden our construction contact has been so helpful every time we had any question. Meanwhile, our Lennar mortgage guy committed fraud, didn't give us closing numbers until 90 days before closing and bait and switched us by making promises about credits that he ultimately couldn't keep.

I really liked working with Mark from Bloomington.

The home and sales team were great. They were very helpful. My main challenge was with the Lennar mortgage where I did not get the interest rate I was originally expected due to delays and lack of response. Then when I finally agreed to buy down the rate and signed all of the contracts and paper work then I was told 2 working days prior to closing that I could not get my rate. Very disappointed that I did not get the rate that I was expecting but everything else was great.

Waiting for clarification on the above. Now my concern is after some touch up after patio construction that I may have to re-fog coat or paint 3 elevations. to fix the discoloration.

I was so excited to find a home that fit my budget. The floor plan was perfect. The location convenient for shopping and providing easy access to local events and entertainment options. Reality set in. Quality of home, once I remembered I wasn't in the luxury market, is acceptable. Pay attention when you do your final walkthrough to minimize return visits from the trades to fix issues. Quality of appliances that were included were entry level builders models. Be prepared to buy your own refrigerator and laundry appliances. Lennar builds homes at a variety of levels. I'm sure their more expensive models include bells and whistles - that's built into the price. I'm grateful they also have a product for those with lower resources who can still have something to be happy to own. ... More

The quality of some materials are not the best for this type of construction that is a good class.I have spoken whith the people of customer care (Nikko)and his feedback has been none.I still waiting for a new number for claim and visit my home.

Overall, it was an OK. Experience would’ve liked to a couple of more home choices and to have a screened in patio, which I see they are doing on all the homes that they are building now and the ones that were previously built. I talked to several people, and they all have screened only a couple had to put them in themselves And the street specially in South Carolina with all the bugs

We were only casually looking to move closer to our kids and grandkids. Stopped at a sales model and talked to sales lady. She listened and took us to a model nearby. Was exactly what we wanted. Signed papers the next day. Waited on home to be completed and moved in 10 weeks later.

We do enjoy our house but the hassle and problems we have had in just the first weeks alone are worrisome. To start from the very beginning we never heard from our mortgage loan officer. We reached out multiple times and never heard anything until the day of our closing. He sent us an email only to say our mortgage lender was changing. We did our blue tape walk through a week before our closing date. They completely disregarded everything that was blue taped. When we went to our new home orientation the day we closed there was still blue tape everywhere. Mud on the carpet, cracked windows, paint scuffs, floor scratches, dust everywhere etc. I pointed out multiple times how trims and doors were cut uneven. Darryl said he would have it fixed... never did. They definitely never sent out a cleaning crew. The day of orientation Daryl had a cleaning crew come and all they had with them was fabulouso and a rag. No vacuum mop or anything to clean up from the builders. To make matters worse our basement had leaks that no one caught. Darryl said he would bring people over to fix everything… and again he never did. We thought he had our best interest by saying all the things would get fixed but as soon as he left our new home orientation we never heard from him again. After putting in a warranty ticket we were connected with Scott. While Scott did bring out a team of people over there is still so much that was missed after our blue tape walk through. We are still waiting on the replacement windows that were supposedly ordered by Darryl the day we closed. Our basement still has leaks that will need a crew to be sent out. A few days after we moved in we had a leak come through into our kitchen. Luckily Scott was responsive and had a team out to get everything fixed. After closing Darryl let us know that in 60 days he would contact us about a crew coming to address any concerns that came up with our first few months of living here. To no surprise still no contact with Darryl. Lennar builders took little pride in building our home. Very sloppy work. Very concerning for a new build home. ... More