Lennar Reviews

Lennar used to be much higher quality however now has cut many corners to save even the smallest amount of money. They are now a small step above KB even with their "Everythings Included" slogan. The reason I went through with the purchase was the financing incentives.

The experience was like a roller coaster ride. Other staff are very accommodating and nice. House was okay. Not as good as before with the quality. BUT, their mortgage is a horror

Working with Marco to find the perfect fit for the family came as a blessing and Ryan coming in with the finances of getting us going with the paperwork went as clockwise… great team to work with at the Tavola location

Very grateful to have bought a home from Lennar

Lennar sales person is very nice and helpful, other workers don’t trust , When you buy a house from them before closing need to be very careful check everything if they don’t fix them you have to fix them on your own. Like my gate to backyard from day one we bought the house cannot keep closing have to use a zip tie to zip the gate not very professional job , lay dead grass and blamed you not watering it ,

Multiple issues with no reply. Repeatedly lied about the house and the area. Most homes in my subdivision have serious issues and they are not being addressed

Good experience, just nothing great or bad.

Our construction manager that did our final walk through was very helpful. Cupboards, doors, fixtures are top notch. When I emailed questions, the answers were prompt.

Lot of improvements Lennar can do

There are already few items which required us to use warranty. Also, the mailbox key provided doesn’t work and now we have to wait few days and spend time to get it fixed via usps. The handing over went too quick and wish they spent more time in explaining the systems. Also, why won’t Lennar include Radon mitigation system while building when it’s known that Radon gas is present.

Great experience especially loan officers to closing group.

Overall, we had a great experience with Lennar. We purchased our home in Hayden Canyon as an investment property, so this wasn't our first rodeo in buying a home. When we went to the sales office, Zach Cooper welcomed us. From there until he handed us off to the title company, Zach was truly an authentic sales guy. He worked extremely well with our agent and always made himself available to answer our many questions. He was never pushy as we were looking at several other new construction communities. What sold us on this community was that Zach himself purchased a home there. That speaks volumes when the builder's Agent purchases what he is trying to sell. The Cottage homes are super starter homes and a big bang for the buck. We got more square footage for a 3 bedroom/2.5 bath (2,000 sq ft!) than other similar new construction. Lennar also includes landscaping the side yard and a nice cedar fence as part of the home. What else? What builder ever includes a fridge in the sale?! Well, Lennar did. This may sound odd, but there are local builders that don't even include the knobs on the kitchen/bathroom cabinetry. But Lennar did! Let's talk about the inspection. We hired an independent inspector who had a long report (nothing really major). Travis was only about 5 weeks new to Lennar and he was nothing but kind and helpful. His team fixed everything on the list within one week of closing! They worked their tails off to check things off of our inspection. What I'm critical of is the landscaping. There are so many brown spots and "holes" because the landscaper didn't put the sod in correctly. The side landscaping isn't finished yet, which isn't our property but it abuts to our fence. I don't have any opinion yet of the Care Team, who will take care of items within the year of home purchase. Overall, exceptional experience. The team here in Hayden has been so professional. We even purchased homeowners insurance through Lennar's 3rd party and they jumped over the moon to do it in a short amount of time. They understand what a positive customer experience is and how important it is. I welcome Lennar into North Idaho to bring a solid product on the market. If I could afford it, I'd purchase another one today as our 2nd rental. Good, solid product. ... More

Buyer didn't get a refrigerator with new home. Forced to purchased one Voiding VA advertisement of no money down for home purchases. All homes in neighborhood have same brand, style, color if window shades/blinds but this new home owner wasn't provided at least one. Driveway had a large sinkhole on the side. Indicator that driveway contractor is not properly building the driveways. 2d step of creating a base which is layer of crushed rock or gravel is being bypass. Reason for large sinkhole which now may limit driveway life span...

It was an easy process for the most part. I wasn’t a fan of the key retrieval and closing with funds process.

Great experience with lennar staffs.

So our experience was just fast. We had looked the year before, and had liked the Monroe. I came home from our house in Florida to get our house in ZIONSVILLE ready to list. A week later a buyer showed up at our door and wanted to buy the house, within a week we were under contract. My wife was still in Florida and I had to pick a house without her. Melinda and my Realtor were fantastic in helping. Thank goodness for FaceTime, I was able too walk through the house showing her everything. With in that day we purchased the house. Moving from a house you have lived in for 43 years was not the fun we thought it would be. However a month later we are almost all settled. Melinda helped us with each step ... More

Felt like the issues never got resolved and it was rushed just trying to close us on the house there’s lots of screwed up things that’s should of got fixed and now I have to do warranty work for all of it instead of it just getting done right the first time I don’t roll like that and I find it unacceptable when other people do

We’ve had an okay experience. A lot of the finishes are cheaper quality with things missing like towel racks, toilet paper holders etc that you don’t realize won’t come with it. The way they dramatically slope the small sides of the home also just make mud pits on both sides of your house and our neighbors are having the same issues. We’re on the edge of the path and Lennar still hasn’t put sod down on the path along our yard so it’s another mud pit now overrun with weeds.

Nunca pensamos que pudiéramos lograr comprar una casa, con la belleza de entorno y la excelente calidad y calidez de hogar. Nuestra familia está feliz y agradecida, primero con Dios y después con Lennar, por permitirnos lograrlo.

We were not told that the home prices changed after so many other houses sold, so within 24 hours the price of our house increased $3500.00 and we were not aware of it until we signed the agreement. Lennar said, "Sorry, but that's our policy. The salesperson made a mistake." They still charged us the increase. Then we were assigned a HUB Concierge to help guide us through the transition to our new home. She was awful! She never returned one voicemail and always had an excuse for bad customer service. Lennar promotes "everything's included", but it's not. All of the ceiling lights are cheap plastic recessed lights, they do not install gutters, no refrigerator, and no blinds. They don't give you the option to add these items either, so be prepared to spend at least $10,000 in your first month in order to live in your new home. ... More

Overall great experience, from sales person till closing process everything was flawless. Had some teething issues but Lennar team was able to fix those in time.

Terrible, terrible experience all around with this builder. I closed on a property by Lennar. I called the City of Dallas Water Utility service on the next business day and was told a building permit remained opened on the property. I notified the construction manager promptly as well as Lennar Warranty service, only to be told that it will be addressed on that week, then the week after, and every week I got the same story. I had to inform them that I needed to move in and gave them a few weeks to figure it out, but as long as the permit remains open the City wouldn’t allow me to establish water/sewer/trash pick up service. Instead of enjoying new homeownership, we had to stress about how to dispose of our trash, how long this process will take. i wrote a dozen emails and texts to the salesperson, construction managers without a satisfactory resolution. I further reached out to discuss the issue with trash service with them, only to be ignored by the on-site construction managers repetitively. “You need to contact the salesperson”, “we are working on it”, “there is nothing to worry about”. Only until I involved an attorney, their regional construction manager replied to my email and provided some information, as well as closely pushed for the resolution. Turned out, they did not schedule an inspection line required by the city (they blamed it on the city’s), and when they did, the city found an issue and required further remedy. Therefore, it took weeks. The regional construction manager reluctantly agreed to provide trash pick up service during the process, but even this was a hit or miss (some day they just didn’t come and we had to left the trash out on the street). The whole process took 5 weeks to resolve. What a nightmare. ... More

Honeywell thermostat & Ranni water heater are not connecting with app or button devices, I was told that Lennar stop providing the devices to make such connections.

I feel we got good value for what we paid, workmanship and material was sub par compared to other local builders.

The experience is worst no co ordination among the teams no right information shared any time.