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Lennar Reviews

What Homeowners Have to Say About Lennar.

Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 21558 homeowner reviews to learn why they are the right team to build your new home.

Lennar

has 3.7 out of 5 stars overall

21558 Reviews

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Responsiveness 3.6

Customer Reviews

terrible

  • David W.
  • Verified HomeBuyer
  • August 02, 2024
  • Jarrell, TX

wost experience of my life. I was stressed put until the day I moved. From pre-approval nothing changed for me financially, but I had to keep submitting letters saying how I'm going to pay my mortgage. Nothing changed for me financially, I would not recommend this experience to my worst enemy.

Lennar responded:
Good afternoon David,

Thank you for sharing your experience with us. We are sorry to hear your Homebuying experience was so stressful. We trust that going forward, your experience will be significantly improved. If you have any general requests for information or warrantable issues, please submit a warranty request online through your Lennar Account. This ensures your request is documented and prioritized for a quick resolution.

Total Score 1


Quality 4

Trustworthiness 1

Responsiveness 3

Very responsive especially in the initial few weeks

  • Robert T.
  • Verified HomeBuyer
  • August 02, 2024
  • Plumsted Township, NJ

Positive experience. Sales team was very helpful

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

House buying and living

  • Jeffrey B.
  • Verified HomeBuyer
  • August 02, 2024
  • Visalia, CA

Did not enjoy the house buying experience but have very much enjoyed living in the house.

Lennar responded:
Thank you Jeffrey for sharing your thoughts on the homebuying experience. We are sorry to hear we failed to meet your expectations. We appreciate you also letting us know you ahve been enjoying your new home. We hope that moving forward, you have nothing but great experiences living in your new Lennar Home.
Sincerely,
Lennar Corporate Customer Care.

Total Score 1


Quality 5

Trustworthiness 4

Responsiveness 5

Not great. But painters were awesome

  • Gerald H.
  • Verified HomeBuyer
  • August 02, 2024
  • Saint Michael, MN

I’ve always heard Lenar doesn’t have the best workmanship and I can see that for myself. I’ve complained from the realtor to the builder to the person that did the phone call check about our patio large step entrance. Hoping some easy fix in the future would prevent falls and injuries. I was told they would send someone out but no one came.

Lennar responded:
Thank you for taking the time to share your feedback with us. If you have any questions or warrantable issues, please do not hesitate to submit a warranty/service request online through your Lennar Account. This ensures your request is documented and prioritized for a quick resolution.

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

I love it!

  • Bei L.
  • Verified HomeBuyer
  • August 02, 2024
  • Eastampton, NJ

After I moved in, I’m happy every day!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

DON'T BELIEVE IT UNLESS YOU SEE IT IN WRITING!

  • Thomas B.
  • Verified HomeBuyer
  • August 02, 2024
  • Myrtle Beach, SC

We purchased a POND VIEW for an additional premium and after closing a 6 foot privacy fence was installed blocking any view of the pond. Lennar knew they were installing this fence but waited until all units were under contract before doing this. We would never have purchased this lot if we knew we paid to look at a high white fence for the rest of our lives. I'm also sure this review will never see the light of day!

Total Score 4


Quality 4

Trustworthiness 1

Responsiveness 5

Moving in and Warranty service processing

  • Li C.
  • Verified HomeBuyer
  • August 02, 2024
  • Las Vegas, NV

Buying a new house from Lennar at 8356 Aurora Ridge Ave, Las Vegas, NV 89147, has been an incredibly satisfying experience. From Lennar's mortgage service to the final day of moving in, every step was handled with utmost professionalism and efficiency. Each department of Lennar agents and representatives demonstrated exceptional professionalism and patience. They answered all our questions and queries promptly and thoroughly. For instance, on the final day of moving in, we identified some issues with the front door, some wall cracks, and cleaning problems. The construction manager promptly ...

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Best experience ever

  • Ahmad A.
  • Verified HomeBuyer
  • August 01, 2024
  • Katy, TX

The process was really smooth and had the best experience with Brian loan officer. Love the new home thanks Lennar

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

First Home

  • Anonymous
  • Verified HomeBuyer
  • August 01, 2024
  • Raleigh, NC

Overall had a great experience with Lennar, this is our First Home. There are few hiccups but thats fine. Definitely will recommend for first time home buyers.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Below average

  • Khushwinder S.
  • Verified HomeBuyer
  • August 01, 2024
  • Fresno, CA

Very hard to contact and meet in person. Barely answers phone calls. Very rigid on adding buyers realtor if the buyer already has home tour of model homes.Bad experience

Lennar responded:
Good afternoon Khushwinder, we appreciate you taking the time to share your feedback and are very sorry to hear it was hard to contact and meet in person. We hope that moving forward you enjoy your new home. If you have any questions or warrantable issues, please do not hesitate to submit a warranty/service request online through your Lennar Account. This ensures your request is documented and prioritized for a quick resolution.

Total Score 1


Quality 2

Trustworthiness 2

Responsiveness 4

They were very confused and had no idea what they were doing

  • Richard S.
  • Verified HomeBuyer
  • August 01, 2024
  • Henderson, NV

They changed my closing date 3 times because they had no idea what the right date was the fees we incorrect I had to send 2 separate wires it was the worst experience I have ever had!!!!!!

Lennar responded:
We appreciate you taking the time to share your feedback and are very sorry to hear this was your experience at closing. We hope that moving forward you enjoy your new home. If you have any questions or warrantable issues, please do not hesitate to submit a warranty/service request online through your Lennar Account. This ensures your request is documented and prioritized for a quick resolution.

Total Score 2


Quality 1

Trustworthiness 1

Responsiveness 3

Subpar quality home provided by a subpar quality business

  • Anonymous
  • Verified HomeBuyer
  • August 01, 2024
  • Lowell, IN

Eric has been excellent and transparent with the repair process. The rest of the overall experience, not so much. If I could do it all over again, I definitely wouldn't. Nick was helpful during his part as well. From the get go I felt punished for not choosing the in-house lender which is extremely wild to me that sales are being potentially jeopardized because of stinginess wanting to keep everything in the Lennar circle. I was penalized and forced to pay late fees because of an intentional act of not awarding the cert of occupancy until the day I was supposed to close while knowing that's ...

Lennar responded:
We appreciate you taking the time to share your feedback and are very sorry to hear this was your experience as a Homebuyer. We hope that moving forward you enjoy your new home. If you have any questions or warrantable issues, please do not hesitate to submit a warranty/service request online through your Lennar Account. This ensures your request is documented and prioritized for a quick resolution.

Total Score 2


Quality 2

Trustworthiness 1

Responsiveness 4

Not favorable!

  • Michael M.
  • Verified HomeBuyer
  • August 01, 2024
  • Caldwell, ID

I would not be inclined to use Lennar mortgage again. Every time something came up a new person would reach out needing more information. Many times at the end of day or weekends. It was the hardest purchase of a home that I have done in the four homes I have purchased over the years. While Gabriella and Kassandra were very helpful and patient with me there were several others that were less than professional. Even the last day, we got a call to pick up our keys and another person said no there was another issue that needed to be resolved. Also we received a email saying our offer had been ...

Total Score 3


Quality 3

Trustworthiness 4

Responsiveness 2

Community is very nice. Clubhouse is very nice. Ping pong table could have been added. Great swimming pool. Great lagoon

  • Mahendrakumar S.
  • Verified HomeBuyer
  • July 31, 2024
  • San Antonio, FL

I have a villa on Gable Dig loop. The single car garage could have been bigger. Drive way could have been bigger. Few guest parking spot could have been done for villa owner.its a 55+ community. No one would like to go to clubhouse to park the car for guest in Florida’s hot weather. Still builder can help building few guest parking spots on every street. These looks small issues but it’s not for 55+ people.

Total Score 3


Quality 2

Trustworthiness 3

Responsiveness 3

Purchasing my new home

  • Linda G.
  • Verified HomeBuyer
  • July 31, 2024
  • Punta Gorda, FL

I have to say that I had a very wonderful experience with my sales person, Matt when I decided to look for a second home. He was very knowledgeable and easily reached when ever I had and questions or needed assistance with my purchase. The walk thru process was wonderful and Danny was able to assist us with information about all aspects of our unit. The only issue I felt needed to be improved upon was the closing. I think that if anyone like myself who is not computer savvy would be a little unsettled with this process of Doc U sign.

Total Score 4


Quality 5

Trustworthiness 5

Responsiveness 5

New home

  • Thanh V.
  • Verified HomeBuyer
  • July 30, 2024
  • Georgetown, TX

I Will buy again if I have a good deal in future

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Berhanu T

  • Berhanu T.
  • Verified HomeBuyer
  • July 30, 2024
  • Forney, TX

My entire home buying process with Lennar was so smooth, consistent & accurate from contractual agreement to closing. It has been two months since we moved to our new home. We are enjoying our new house with no issue so far. there is any issue at our home Lennar is there for help I am recommending friends & families to shop house from Lennar.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4

Robert

  • Robert B.
  • Verified HomeBuyer
  • July 30, 2024
  • Ave Maria, FL

It was awesome dealing with true professional

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Communication overall

  • Nemours D.
  • Verified HomeBuyer
  • July 30, 2024
  • Wimauma, FL

I hope that communication will be better than that for my next purchase

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 4

The builder was a nice man but the work load was way too much, way too much rush rush and soo many mistakes were made

  • Thomas G.
  • Verified HomeBuyer
  • July 30, 2024
  • Summerville, SC

Alot of things went wrong during the move in process like no mail boxes were established for almost a month and once our mailboxes were assigned the only communication was made on facebook? this is a retirement community and many do not have social media accts the work in the house is sloppy due to timeframes set forth

Total Score 3


Quality 2

Trustworthiness 3

Responsiveness 1

Excellent!

  • Constance R.
  • Verified HomeBuyer
  • July 30, 2024
  • Las Vegas, NV

My experience in my new home purchase was excellent. I had help throughout the entire process, from start to finish. All of my questions were answered and addressed no matter what how simple. Throughout the final walk through all items were addressed. It was a wonderful experience.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Home Experience

  • Iona W.
  • Verified HomeBuyer
  • July 30, 2024
  • Port Saint Lucie, FL

This was overall a great experience however the workmanship was a little lacking. While I do love my home and have only moved a month now I’m seeing some things already falling apart, materials seems a bit on the lower end. The workmanship looks a bit subpar compared to elsewhere. I’m not a complainer but did not expect to be putting WO in the portal so soon after moving in. A bit disappointed but happy to see the urgency on the responses and follow up

Total Score 5


Quality 3

Trustworthiness 4

Responsiveness 5

Richard

  • Richard J.
  • Verified HomeBuyer
  • July 29, 2024
  • Henderson, NV

Excellent incentives ok awesome home

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 4

Na

  • Anonymous
  • Verified HomeBuyer
  • July 29, 2024
  • Bennett, CO

It's a good starting point

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Could have been better experience

  • Anonymous
  • Verified HomeBuyer
  • July 29, 2024
  • Crandall, TX

I thought it would be a better first time homebuying experience. They found a quick sale. Thats all.

Lennar responded:
We apologize that your Homebuying experience did not meet your expectations. If you would like to share more details, please email us at LennarCares@Lennar.com.

Total Score 2


Quality 3

Trustworthiness 2

Responsiveness 3

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