Lennar Reviews

I don’t feel it’s worth what I paid, after moving in.

I had great help from everyone thanks.From Ryan and all the team

Lennar sales office provided excellent customer service and were extremely supportive, collaborative, and patient with our queries and last minute closing issues. We were aware of the contractor grade quality of the materials used. Construction manager is very responsive and addresses the issues promptly. Overall, good experience. Thank you!

The GC (T) was very responsive in all emails UNTIL we met in person and, in our opinion, saw the buyers were a same sex married couple. From that point on he wouldn’t even talk to my husband and I when we had issues. He would only talk past us to the other Lennar associates. He would not even make eye contact and would walk 10ft ahead of us while TRYING to discuss issues. A total of 3 separate offensive interactions. I voiced my issues to the Lennar staff and my realtor about wanting to be done and pull out. Then magically T was artificially friendly and personable. I’m glad I did a 3rd party inspection and additionally did my final walk with a general contractor of my own to address all of his craftsmanship shortcomings and contradict his “within industry standards” BS. This plus the constant follow up with my mortgage guy to supply the documents he said he was going to send, I wouldn’t wish this company on an enemy and fully intend to share my encounter with anyone looking to buy a house. #FHEO ... More

I bought three homes from Lennar, good quality for the reasonable price in that area. They were also super easy to work throughout the buying process. Love them!

in general, house is ok. service is ok. but just ok. Lennar can do it even better to become great. but you cannot expect that. because of Lennar build massive houses at the same time and want control cost as much as they can according to Lennar. the warranty team is good. always have quick response. most warranty issue are very minor things which they can avoid before house close if they want, you have to escalate and prove it according to the process steps over and over again which make you feel a little bit annoyed.

At Planarion Lakes, we have a lovely home and plenty of activities, all set in a warm and welcoming neighborhood.

Low quality materials and appliances. No customer support after the sale. The application/closing process is confusing

Lennar used a promotional interest rate of 4.75% to attract me to buying one of their homes, had i looked closer at the construction materials and methods I would have not purchased from them. It is a new construction spec house the fit and finish of the house is poor, the materials are contractor grade at best. Other than simple repairs, getting warrantee issues resolved is a challenge. I am still trying to resolve the grading issue in the back yard, every time it rains my patio accumulates about 1 inch of water. And the HOA is through Hughes properties, they are difficult at best to work with, and in our community where there are no public spaces, no pool no club house, they do not maintain anything, the homeowner is responsible for the sidewalks, construction litter, just to name a few. Buyer beware ... More

Overall the home is good, and the build is good, did not face much issues until now. But I am not happy with the customer care post home closing, even during the construction process there was always communication gap from construction manager side, He never kept us in loop on the progress, did not even notify us before drywall were put. I had to contact him to get pre-drywall inspection scheduled and the drywalls were hastily put in so I couldn't get the inspection done. After closing, there are pre-identified issues with the lawn and shrubs which are not tackled by the construction manager, and only response I ever got from him is "Yeah we'll get it done, you need not worry", and no action on the ground to "actually take care of the issue". Really unhappy with the post home closing customer care. ... More

I went through a realtor which was a BIG mistake. Because of doing this I did not get to pick any countertops ,fixtures and flooring. I also did not find out anything about the neighborhood like are there going to be ant parks for children,dogs and for everyone to sit in and meet other people in the neighborhood. Also I would have found out that gutters are not put on in the back of your townhome and neither is a patio and to put one in can be quite an issue with the association here.

Not committed what they say in the phone and on the paper two completely different. Also didn’t disclose everything before doing initial contract sign and make customers hold by saying no refund of contract money.

Lennar home are so great in quality and a fabulous people working here my home fast delivery and all I meet make me smile and happy. I’m glad I chose them.

We were lead to believe that if we put a deposit down to hold the lot that when the house was actually framed we would be able to get our deposit back if we did not like the house. One week after we put the deposit down we had to pay an earnest money. If I would have seen the completed house before the earnest money, I would have had serious second thoughts. I also made it abundantly clear that I plans on paying cash, but was still hounded by Lennar Lending to go through the loan process. A total waste of time.

Home buying with Lennar is lot easier and smooth. Sales people are very professional

My wife visited the community and found a property being built, but not under contract. The process took about 2-3 months to get from signed contract to close. There were a few hiccups along the way as to be expected, but Lennar was able to deliver without much delay.

Lennar has a GREAT team that focus's on the costumer's needs and issues. All of my issues (except one) have been corrected. the one is the closure of the front entrance. To which I am currently in communication with your team.

Cutting corners no toliet paper holder paint jib terrible no towel racks sloppy paint mess on floors poor caulking

Air conditioning was having issues. They were addressed. Problems were resolved.

I recently went through the home buying process with Lennar, and I have mixed feelings about my experience. While there were some positive aspects, there were also significant challenges that I believe potential buyers should be aware of. First, I want to commend the construction manager and the customer service team. They were outstanding and truly made the process smoother. Their professionalism and willingness to assist were greatly appreciated and helped alleviate some of the stress that comes with purchasing a home. However, my experience with Lennar’s mortgage lending process left much to be desired. The lenders seemed disorganized and struggled to properly collect my documentation. This lack of organization led to unnecessary delays and confusion, causing added frustration during an already complicated process. Additionally, I encountered a serious issue with my credit report. Lennar double-reported my mortgage, which was concerning. When I reached out to resolve this issue, I found their response to be quite nonchalant. Even after requesting a letter confirming that they had sold my mortgage and that I had a zero balance, they were unwilling to provide the necessary documentation. In summary, while my interactions with the construction team and customer service were positive, the mortgage lending experience was frustrating and disappointing. I hope Lennar can address these issues for future buyers, as they could greatly improve the overall home buying experience. ... More

So far, the home Is great. There are a few things I would’ve expected to be a higher quality for a half million dollar home such as the wire racks in the closet should’ve been made out of wood and more sturdy and there should be towel racks in the bathrooms. The personnel at Lennar have been fabulous to work with very accommodating and responsive. The entire buying experience was easy and fast.

A few staff made the after purchase activities a traumatic and stressful situation. The house is okay but know the model houses are upgraded and made very nicely. Your house will not look the same and the quality of the work does not compare to the one provided to the model houses.

We had issues with 3 appliances, had to reach out multiple times to get anything done. We have not had a mailbox available for over 2 months and still do not.

Price, locations, and service by Chase, Bree and other team members are great .

It was a difficult experience but in the end everything turned out well.