Lennar Reviews

I couldn't say more great things about my home buying experience, but will say I found this to be dependent on the New Home Consultant you work with (mine was awesome!!) and Loan Officer (again - mine was INCREDIBLE). However, post-purchase you are transitioned to a Homebuyer Concierge for ongoing support, and their job is essentially to tell you no and (politely) why they cannot help. That has been frustrating as (with any new purchase) there are kinks and things that were not installed correctly / are under warranty and need to be addressed. Everyone is kind and communicative -- but resolution varies based on your stage in the buying process. ... More

Overall the experience has been difficult, we closed in late May and still do not have a mailbox and the address is not recognized by the post office or on maps. It has been extremely difficult to get furniture and other items delivered to the house. Our internet service took over 2 months to get turned on the house for the same reason as the service provider could not confirm the address to be true. I wish Lennar had waited another month or two before closing, moving in when we did has been a very unpleasant experience.

Easy sale, and working with Lennar to fix issues that has come up has been great.

Carter Benson in sales at Eastland has very poor communication skills. As soon as he gets your deposit he will ignore your texts, calls and emails leaving you to have to reach out to other team members to help you. He will lie when you finally do get a hold of him to get you to stop reaching out to him. For 3 months this man has been lien saying a washer and dryer is being shipped to my home which was promised in my closing of my new home. He now won’t reply to my text messages and avoids me when going to the sale home. I’m not sure why he won’t just be honest and say he messed up and it’s not coming. But Cody Hester my down officer was awesome he helped me with everything even the things during the process Carter was supposed to. I would recommend him to anyone. Also the women who was at my closing was the sweetest I can’t remember her name. ... More

I had a great experience dealing with Lennar. They were knowledgeable, informative, and fast to respond with anything questions that I had.

Air conditioner went out on day three in my new home. According to the workman, the air conditioner was not installed correctly Repairs took nearly week as a new part had to be ordered. Ten days from complaint to correction. Cannot get the floors free of marks even after cleaning them six times. Aside from those two things, I absolutely love my new home.

I liked doing busssiness with Lennar

Very easy buying process and liked online title signing deal

We have issues with our wiring, we were not able to get a response right away, however we do have an electrician coming with an appointment made. However the problem isn't exactly ideal. Also some of the sod (grass) that was laid out was already dead when it was laid. Other than that, I've ahead an excellent experience and love the home.

We found the entire process easy and comfortable to buy a Lennar home.

Selection of house and the building process went smoothly until it was to close. During our walkthrough, inspections were not complete, house was not cleaned at all, some items were not completed, final trim paint was not finished. We did our walk through and made list of items that needed to be fixed or finished. We were told it all would be completed by the closing date. On the morning of closing, many items were still not complete and the final inspection was not completed. So we could not close. We had our U-Haul truck loaded and had to wait until late afternoon before we had final inspection for occupancy. However there were some items not complete yet and we were told that they would get done. So we close on the house and were able to move in that evening. But we still have items not completed. I am going to have to finish the work myself. ... More

The home buying experience was great. Everyone that help me made me feel very comfortable during the buying process. I have a lot of details in my home that was not fixed, for example- painting issues, water leak by a window.

We are very happy with our Lennar home. The ONLY thing that bothers me is the carpet installers did not do a great job of removing debris before laying down the carpet. The putty and stuff from drywall’s can be felt when walking on various areas of the floor. But it’s a minor issue compared to everything else. Love our new home!

My house was delivered with front lock not work. And the manager was not friendly to work with.

The sales process was fast and simple. The overall quality of the home is very good. There are little things that are annoying, however, the warranty team are always quick to respond and get the issue corrected. We are very happy with the quality of the plank flooring, but disappointed with the quality of the carpeting. The kitchen is wonderful, lots of cabinets and space. The gas stove, microwave and double ovens are very nice and easy to use. However, for a gourmet kitchen, the refrigerator is way too small and the dishwasher is lacking in quality. There is ample lighting inside and out. It would have been nice if the design team would have included dimmer switches for the ceiling lights on all three levels. Also, the front porch steps have no railing. I’ve been told that the steps are longer and therefore are not required to have a railing and that reduces the cost. I will say, it’s only two steps, but, it’s two steps that someone could easily fall on. Common sense is free, but liability insurance cost money. The basement is dry, even after lots of rain, including 3 inches in one day. The sump pump system is well designed and has a battery backup. The electric panel has a whole house surge protector and there are plenty of electrical outlets throughout the home. The garage is huge and can fit two large vehicles and two golf carts. There is plenty of space in the garage and basement for storage along with closets throughout the house. We are very happy with our home and would recommend Lennar to anyone looking to purchase a new home. ... More

Overall, our experience went great! Very happy with the house. The sales team helped us find the house we needed and really helped us feel like comfortable the whole time. Construction manager was excellent at having the home ready grateful for that as well. Really loved our experience and would consider buying from Lennar again if we decide to relocate again. Thanks again!

Didn't have a smooth process.

Thing was not done on time and still not done after closing , finance team was not good, and communication was horrible.

Great experience and smooth process since the first the sale associate Brad took care in showing us the home. Brad went above and beyond until the closing process. Brad is amazing!!!

Crooked walls, unresponsive employees, horrible craftsmanship, some of the worst mud and tape I’ve ever seen, uneven floors, absolutely no pride taken in the building or selling service

Tuvimos varios inconvenientes: 1. Nos asignaron la casa que no habíamos escogido y la compra se retrasó un mes y medio. 2. La casa la entregaron con muchos defectos de pintura, grama del jardín, detalles en la madera y mal pintada o sin pintura en el garage. 3. La firma de los documentos fue toda una pesadilla. Y nos sentimos mal tratados por parte de Lennar. 4. Solucionar los problemas de la casa es todo una odisea y más cuando eres extranjero y no estás en USA. Realmente no compraría otra casa con Lennar.

Overall I’m happy with the house. Before purchasing I inquired about the dead sod and was told fit needed heat to grow and the “good” areas of the yard was a different kind of sod. Well it’s not growing and was told they would deal with the neighborhood as a whole. That was 6 weeks ago and still no answer. After a month of watering the shrubs on the hill they just died and not just mine all 4 other houses have died too.

The truth is that I felt cheated after moving to a new house and I started to discover that they used the worst possible finishes on the inside of the house, because I didn't inspect the outside. The paint on the inside is ridiculous, they used the worst quality paint. In short, everything they used on this house was the cheapest thing in construction. Now we have to live with this horrible thing here or spend a lot of money to improve it. I don't recommend anyone invest in these Lenar houses.

Baseboards were coming away from the wall in several places

The worst quality, when I received home inspector pictures, i thought something exploded inside terrible quality nasty people to deal with, cocky, arrogant