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Lennar Reviews

What Homeowners Have to Say About Lennar.

Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 17843 homeowner reviews to learn why they are the right team to build your new home.

Lennar

has 3.7 out of 5 stars in All Areas

17843 Reviews in All Areas

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Value 3.8

Responsiveness 3.6

Customer Reviews

Am grateful

  • Miranda N.
  • Verified HomeBuyer
  • August 08, 2023
  • Katy, TX

I am grateful for my home, buying experience was good. Few complaint with home but will do

Total Score 5


Quality 3

Trustworthiness 4

Value 4

Responsiveness 4

Sales agent was great to work with

  • Anonymous
  • Verified HomeBuyer
  • August 08, 2023
  • Mount Holly, NC

Overall very happy with our new home purchase. There are some minor issues that we have to take care of since the house was a former model home and purchased “as is”. Quality of tile craftsmanship was only average and paint splatters have been found all around the home on the hardwood floors. It does clean off but the cleaning crew that prepared the home for us was subpar. The baseboards and window sills were dusty and corners had cobwebs. Items that made the walk through punch list were handled and fixed quickly. We love this home and are comfortable that we will be here for many years! The ...

Total Score 5


Quality 3

Trustworthiness 3

Value 3

Responsiveness 4

Brian is great with following up on getting issues resolved. The group that handles problems has been responsive and great.

  • Bruce V.
  • Verified HomeBuyer
  • August 08, 2023
  • McCordsville, IN

We love our home. We feel like we were mislead and are extremely disappointed to find out after the fact when we wanted to have a fence installed that 24% of our property is an easement. Shaun never disclosed this to us and we are not surveyors and the plot plan was not given us at closing or explained to my wife and I or our realtor. It is crazy to think you need a 30 ft drainage easement in Indiana. I lose 15ft of my 16 ft lot on one side and 15ft in the back yard. Our neighbor also loses 15ft on the side of their house. I have spoken to a couple other couples moving in their homes and they ...

Total Score 5


Quality 4

Trustworthiness 2

Value 3

Responsiveness 5

Lisa has been bery responsive to any issues we have had.

  • Paul P.
  • Verified HomeBuyer
  • August 08, 2023
  • Hendersonville, TN

Our new townhome was a great value in a wonderful neighborhood.

Total Score 5


Quality 2

Trustworthiness 3

Value 3

Responsiveness 5

Decent home for the price

  • Joanne S.
  • Verified HomeBuyer
  • July 18, 2023
  • Plumsted Township, NJ

The parts you don’t see are spectacular ( furnace, AC, water heater, insulation, electrical, plummeting). What needs attention is the construction team your house gets during the inside construction phase. Way too many visible dents and seems and dented squeaky doors. While Lennar will come back to address these issues, the house deserves better inspection prior to a walk thru. Also, while I understand “ the bottom line” especially during these current economic times, some standard items on the single family homes have been removed For example, soft close hinges on the cabinets. They ...

Total Score 5


Quality 3

Trustworthiness 4

Value 3

Responsiveness 4

Purchase of my new Lennar home.

  • James S.
  • Verified HomeBuyer
  • July 18, 2023
  • Frederick, MD

Pretty good experience overall, a few construction quality issues, that if not pointed out and corrected by buyer could have been a problem post settlement. Response to concerns were handle before settlement and I’m overall very happy with the final product and purchase. Response to post settlement issues has been satisfactory and a good process. Now I just would like to see community improvements continue to be done, (ie grass, trees and overall visual improvements continue to be a priority to make this the community Lennar promised it would be no prior to purchase.

Total Score 5


Quality 3

Trustworthiness 3

Value 4

Responsiveness 4

Westfield

  • Richard O.
  • Verified HomeBuyer
  • July 11, 2023
  • Westfield, IN

I believe anytime there is a problem, lennar will make it right.

Total Score 5


Quality 3

Trustworthiness 4

Value 3

Responsiveness 5

Elson was great

  • Mark T.
  • Verified HomeBuyer
  • July 04, 2023
  • Mount Holly, NC

Elson was great as was Angela with the mortgage I am very disappointed that no one can tell us when the boat slips are to be finished or how they are to be allocated. I have seen NOTHING done to build them and that is one reason we moved here

Total Score 5


Quality 4

Trustworthiness 5

Value 3

Responsiveness 3

LOTS OF ISSUES.

  • Lawrence L.
  • Verified HomeBuyer
  • June 27, 2023
  • Myrtle Beach, SC

Buying the home was easy , I DID NOT expect to have SO MANY issues with a NEW home.

Total Score 5


Quality 3

Trustworthiness 3

Value 3

Responsiveness 3

Good

  • Wilfredo M.
  • Verified HomeBuyer
  • June 20, 2023
  • Newark, DE

Sales and mortgage processing was Top Notch Walk through, attention to customer satisfaction needs improvement Overall experience was Good Sales and Mortgage team Top Notch Contractors used to finalize work on the could use improvement.Quality of the work on some areas was below average.

Total Score 5


Quality 3

Trustworthiness 4

Value 3

Responsiveness 5

Mortgage lending team and sales were top notch .

  • Terri F.
  • Verified HomeBuyer
  • June 19, 2023
  • Greer, SC

This builder is the first builder I have built with that does not have a one year warranty punchlist, fix items, including cosmetic flaws in sheetrock and dry wall nail pops. I have found many flaws since moving in tgat I will now have to spend money on out of pocket to correct. This is totally unexceptable. I came from a builder in Tennessee that hung beautiful doors with beautiful woodwork and a wonderful one year walk through punch list check off. Ryan homes, Parkside Builders, SK builders, D R. HORTON builders all do this. My handrails never got a top coat of polyurethane in my home. ...

Total Score 5


Quality 3

Trustworthiness 5

Value 3

Responsiveness 4

New home not wired for cable

  • Keisha M.
  • Verified HomeBuyer
  • June 13, 2023
  • New Caney, TX

Thank goodness for streaming services because my home, and NEW houses in the Tavola community are not wired for cable. I was shown an eye sore on the side of the house “claiming” to be the cable source and ready to go. I learned that was a lie. The cable wiring stops on the basement and does not go throughout the house. When I tried to inquire about it I was told that’s how all the houses are done. If we weren’t in an age of streaming service I would not have access to cable or internet. I really wish this were not the case because my experience was extremely positive up until this point.

Total Score 5


Quality 3

Trustworthiness 3

Value 2

Responsiveness 4

Good experience in general

  • Alfredo E.
  • Verified HomeBuyer
  • June 13, 2023
  • Pilot Point, TX

The bad experience that I have is that they move the closing day 3 times and the playground never have been build at the moment and Lennar told. Me that going to enjoy the amenities at this summer and them a person from Lennar told me that they are going to have ready the amenity for the next year that is to bad because my kids are waiting for the pool how they offered when we decided to move there.

Total Score 5


Quality 4

Trustworthiness 3

Value 4

Responsiveness 4

Overall experience good

  • Deborah A.
  • Verified HomeBuyer
  • June 13, 2023
  • Surprise, AZ

Overall home buying experience is very good. After closing their response to issues is not very good.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 2

Beautiful home but watch out for quality and finishing work

  • Anonymous
  • Verified HomeBuyer
  • June 13, 2023
  • Lakewood Ranch, FL

The staff at Lennar are wonderful and the buying process was made as simple as possible. The real issue that Lennar needs to work on, is the finishing work and hire contractors that deliver a much higher quality of craftsmanship than they do today. We had a terrible walk through and closing experience due to the bevy of unresolved items that our project manager didn’t handle. If Lennar had a quality coordinator to review and follow through on work prior to presenting a home to a new owner it would greatly improve the process in our opinion. People shouldn’t spend this kind of money on a home ...

Total Score 5


Quality 3

Trustworthiness 4

Value 3

Responsiveness 3

No se great compared to previous new construction purchases

  • Isabel B.
  • Verified HomeBuyer
  • June 07, 2023
  • Carver, MN

This is my 3rd new construction home and my experience with Lennar has opportunities for improvement related to craftsmanship and responsiveness . We had carpet tacks all over beyond any experience we had before and the response we received is that is normal which is not. The sliding door in the kitchen was missing the lock. The lock was not there at alll and two months in the air conditioner is not working when is hot and the feedback is that an appointment is set for two weeks later to have someone to just check. This is not the experience I was looking to have specially when this is my ...

Total Score 5


Quality 3

Trustworthiness 5

Value 4

Responsiveness 2

Last Home purchase

  • Richard D.
  • Verified HomeBuyer
  • June 06, 2023
  • Summerville, SC

We are very happy with our last home purchase. Our salesperson Karl, our Customer Service rep Isaiah who is absolutely the best and Missy our home construction contact were very communicative, attentive and resolved problems. The quality of the home is ok, homes sat for a while awaiting inspection due to the heavy building in the area. It's a stick home and you have very little or no options, you get what you get that is on that plot. Great open design and very accomodating for 55 over. They have a tremendous amount of activities and clubs and can't wait for the amenity center to be built. In ...

Total Score 5


Quality 3

Trustworthiness 4

Value 3

Responsiveness 5

Very attentive and well organized buying process

  • Parkridge P.
  • Verified HomeBuyer
  • May 30, 2023
  • Morrison, CO

The whole process of home buying was very easy, organized and easy. Photos of the house going up at every stage was punctual and available; the person in charge of Contruction, sales manager, concierge and liaison person were all very available and attentive. This made the whole process less stressful especially because we are out of town a lot .

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 3

Quick responses

  • Denise F.
  • Verified HomeBuyer
  • April 25, 2023
  • Rialto, CA

Lots of problem with new builds

Total Score 5


Quality 3

Trustworthiness 3

Value 2

Responsiveness 5

Unable to get mail

  • Tiffany K.
  • Verified HomeBuyer
  • April 21, 2023
  • Mooresville, NC

USPS will not deliver mail for those of us on Eden Ave. our mailbox location in the wrong location for the mail carrier our street uses. USPS says they can’t get Kenner to do anything about it. It’s been months of having to go to usps location to pick up ourselves.

Total Score 5


Quality 3

Trustworthiness 3

Value 3

Responsiveness 3

Lennar home product is reasonable based on price

  • Jennifer E.
  • Verified HomeBuyer
  • April 18, 2023
  • North Las Vegas, NV

There were a lot more little things that need to be fixed/resolved in the house and there are items like light fixtures that were done the "easy" way not necessarily the right way.

Total Score 5


Quality 3

Trustworthiness 4

Value 4

Responsiveness 4

No kids play area

  • Ananth R.
  • Verified HomeBuyer
  • April 18, 2023
  • Spring City, PA

This Community don't have kids play area and school bus stop is not near by

Total Score 5


Quality 5

Trustworthiness 3

Value 1

Responsiveness 5

Closing issue not fixed

  • Kaylon W.
  • Verified HomeBuyer
  • April 18, 2023
  • Baytown, TX

Overall great experience buying my fist home. One thing I’m still waiting to be replaced is my driveway. I was told on closing day it would be fixed and here I am over a month later and my driveway is still not fixed. The incline is too steep I can only reverse into the driveway and the massive crack (that happened before I even used it) is still an issue.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 1

Experience was fine

  • Carol Z.
  • Verified HomeBuyer
  • April 12, 2023
  • Fort Myers, FL

Home buying experience was excellent sales person Ryan

Total Score 5


Quality 3

Trustworthiness 4

Value 4

Responsiveness 4

First Time Homebuyer

  • Elisha W.
  • Verified HomeBuyer
  • April 04, 2023
  • Tucker, GA

Steve was amazing through out this home buying experience. Great all around person! The responsiveness was always prompt. The home has been great and the neighborhood peaceful. Some of the areas around the home have been disheartening. I have glue on the floors in several threshold that won’t come up and scratches on the floor tiles unrelated to moving as no furniture was moved into the bathrooms. Paint imperfections exist throughout the house. I expected better appliances/fixtures for the money paid for the home.

Total Score 5


Quality 3

Trustworthiness 5

Value 2

Responsiveness 4

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