Lennar Reviews

I will not call this experience a pleasant one. Working level team is not at all sympathetic towards buyer. They don’t have problem solving / reducing mindset. From day one things didn’t go in a professional ways. They collected all information from my agent and later on denied to pay any commission. This list is very long . However the above point was completely unprofessional. Construction quality is also having question mark . I have submitted few complaints but one of them is most important. Hoping a good resolution.

Great homes, simple and quick process.

All went well and great experience

We have been looking to buy for quite a while and I real estate agent Travis had gone with us to see quite a few developments. Once we settled on the townhome we wanted with Lennar the process of buying a home is always nerve-racking but the people at Lennar will be there with you every step of the way. We had to help of Jackie,Teresa, And Jennifer. The team was on top of everything Any paperwork or documents we needed to present they would make sure we understood exactly what they needed and why they needed it. I've heard horror stories about closing on a home our closing was so laid-back because a lot of the things you'll fill out forms before you go to the actual closing so you're not there for hours. We are so thrilled to be in our new home Lennar are top notch. ... More

Overall I’m very satisfied with my Lennar Home at Junipers. Staff customer service is excellent. Staff response to any punch list items, loan documentation, or any information needed is excellent. I was very pleased with the service. However I’m disappointed that more than 60 homes have been sold and so far the street lights are still not functioning. In addition out of the 2 major entrances to the community only one is accessible with temporary improvements. These improvements should have been completed before the first family move in. We are still waiting for these improvements to be completed. ... More

From the mortgage process all the way to completion...a huge joke. Won't respond to messages. Won't acknowledge things not on original walk through that was a rush job. Made a repair that is now messed up again....

Words cannot express how grateful we are to have met John. His professional, kind attitude and understanding of what we were looking for was a big blessing to us. He helped us find our forever home.

Have serious drainage issues both sides of home and backyard. Sod has been in for months and hasn’t grown like it should, have had reps come out and virtual calls twice and no results. Have reported this to construction managers on multiple occasions have been ignored. I am not happy with Lennar at this point. For the price we paid for these homes these issues should be resolved. We have only been here for 7 weeks.

Sales lady.. T.. awesome

Slow at fixing AC not working in Master bedroom and numerous touchips with pain and calling. Both bathroom fans didn’t work. Who installs electrical equipment and doesn’t test it? Lennar.

The entire experience went so smooth. Everyone from Lennar were great to work with. Lennar took care of everything very quickly and responded quickly to any issues after closing, like door lock adjustment or missing a rod for our blinds. We only had minor issues. I would highly recommend a Lennar home!

Do not buy with Lennar. The title team and construction manager is unorganized, push your issues to the side and never acknowledge or resolve issues.

We had an awesome experience with every aspect of Lennar!

Experience with Lennar a 3 rating and that’s being generous.

It's a good community when you build your house try to keep the engineers who they are when you move them around there are a lot of differences in the construction of the house so there is a lot of irresponsible behavior from your engineers and to this day I still haven't got the key to my garage door key missing. Also I didn't get any painting code or color code for the inner wall. You didn't give this at the time of closing. You engineers don't know. After asking, they showed me with open arms. So I can't even go to the paint shop and get a sample of it. When you made the concrete base, it would have been much better if you had put a little more concrete in the width and length of the step of the back door that goes outside the house. If I hire a local contract now, how many dollars will he charge me? It is because of the difference in your one job that Homoners have to spend so much money. It's just that, I'm not happy anyway ………. ... More

Post closing experience is dismal

It has been a good experience with good communication along the way. The portal is a great tool and glad to see it.

Easy to deal with, great customer service

Lennar builds a home that has all the latest features currently popular as well as affordable in nature. We couldn’t be more pleased!

they threaten people to take high conventional rates instead of fha.

Value for money and best price

Easy and convenient and reliable

At the end of the day you are buying a home not a customer experience, but the customer experience was very poor on the sales side and has gone significantly downhill since the last time we purchased a Lennar Home. Missed meetings, lots of changing of staff, surprises on walkthrough day of “oh sales never mentioned that wasn’t included” etc. Overall what is being sold is a great value for a home and I hold that Lennar has great floor plans, but I hope they are able to better shape a positive interaction with its customers in the future in general and in this community, and stay a bit more true to the “everything included”, there are unique factors in the market right now but so much has been stripped out to save a few dollars and appease the corporation and shareholders. ... More

I really had to advocate for my wife and myself throughout the whole process as so many balls were dropped during construction, contracting, and even turnover day. So many things had to be escalated to regional sales or regional construction members as the local folks just couldn’t close the loop on so many items. Don’t get me started on working with their financing either. I had to threaten to walk from the deal before they finally gave me final approval. They wanted to know every detail of my life, even what auto savings transfers of a few dollars were for. Really? I was literally told something along the lines of, “We do 77,000 of these a year, stuff is bound to fall through the cracks.” It was a good reminder right at the end that we truly were a number. Our keys didn’t even work right on turnover day so guess who was guided to file a warranty claim instead of actually having the vendor give us keys that worked for all the locks of the home. Already been doing work on the property and discovered so many corners were cut. Who hangs a horizontal fence beam with only one screw out of three to hold it in on each side. That’s just the tip of the iceberg. I look forward to many years of fixing all the issues we’ve already noticed and those yet to come. ... More

We have been trying to buy for 5 years and could never qualify let alone afford a home in the DFW area until this year. The buying experience was great with Lennar, they were very transparent in what we were getting into. The numbers were spot on. The home is new so it’s great when it comes to knowing what we’re getting. There was some dishonesty in the selling process: we were told when we did our new home owner orientation walkthrough, that no one could be let into the home after that point until closing day as the locks changed and they wouldn’t be able to access the house. House was spotless at the new home orientation. We get our keys on closing day and walk into a dirty house! After talking to the salesmen they stated that they were showing our house after the new home owner orientation. They let us know they already tested our keys and they all worked. It was very disappointing. Reaching out to the sales guys now they don’t remember things they said when selling the house. For the most part we are happy with the home. Wish the yards were bigger and more level as it’s hard to use a sloped lawn. ... More