Lennar Reviews

They stay in contact with us

Very reliable and nice people.

they use the Cheapest interior paint and a lot of the drywall in the garage is Chipped on the bottom

The home is beautiful, the process of purchasing the house was seamless! They took care of our requests within the first couple of months. The problem came after the 3 months, we have 3 ticked open and no response or whatsoever, I am worried now about the 12 months final inspection, not sure if they just want us to wait until then or if that’s how it will be moving forward.

Patio cover would have been nice. Finish carpentry is less than stellar. Paint runs all over the trim work. Texturing on walls is bad. Super cheap carpet pad. Other than these things we love the house we love Dave, Brittany. They are great

The Quality of the painting leaves a lot to be desired and the workmanship is extremely poor. Aside from that we have that some things we have we were told if we did not see it before closing then there is nothing that can be done. We were trying to cooperate and not keep calling so we are stuck on that one. Overall we are satisfied though there are other issues we want to discuss.

Professional builder that people can trust , staff manager made the experience great.

The sales people were awesome. The loan process could have been less stressful. They wanted the same info sent to them multiple times. Taylor the sales consultant was fabulous and very helpful. The title reps were awesome and my Broker Rachel was fantastic. We have had a few issues after we moved in and Wendy has been awesome. She has went out of her way several times and has always been there when we needed help. When we moved in the house could have been a lot more cleaner. The floors have markings on them from the installation that will not come out and they are not shiny as you would think they should be. ... More

We recently moved into our new home in Smyrna, DE built by Lennar. and while we presume the overall construction is solid the design of the home met our expectations. We were disappointed to find noticeable scratches on the sink, stove and countertop which were missed in the walkthroughs. These is a brand-new build, so it was frustrating to see damage right from the start. Other items that were missed during the buying process, shame on us, include no towel bars in the bathrooms, inadequate lighting, lack of shelving in the primary shower, very basic shower heads and overall less than satisfying landscaping around the property. ... More

Hello, well, almost everything was wonderful, until I found a damaged kitchen drawer on the second walk-through. Submitted a service ticket. I got the response from the agent that Lennar does not cover that. Wow, what a surprise. The agent sent me to the kitchen cabinet company, Distinctive Kitchens and Baths, and left a message. will see what happened.

They build a home, not a custom home

My overall experience was great until we moved in. We found a couple of issues (a chipped tile and a couple of drywall issues) the superintendent came by took pictures and submitted a work order and that was the last time that we heard anything from Lennar.

Be sure to check things like cabinet & drawer spacing. Can't open drawers if you add handles because they're too close together. Not covered by warranty to fix after the fact, so you're stuck. Spacing in carpet pad which causes issues with trip hazards in carpeting. Did not include patio pad in backyard nor a level area for trash bins. Have to jump through hoops with HOA to get those things added.

It was wonderful experience purchasing the house. The team of Lennar was helpful and guided us all the way. The only complaint I have is the quality of workmanship and materials is not up to standard.

The process was fast and efficient. We were able to do inspection at framing and post drywall. The final walk we found numerous items that the builder claimed were cosmetic (poor contractor practices) that will eventually become issues. Water pooling on the seat in the shower. Trim that should be square left at noticeable angles. Metal hardware left in the garbage disposal that we can't remove. They just got it done in the 92 day deadline with little effort to do it right.

Overall, great experience everybody very helpful and knowledgeable, but a lot of details to fix in the house

My experience with buying and the sales office was incredible, specifically Austen from Westview crossing was amazing!!! Once we moved in, we struggled a bit getting a hold of contacts and understanding process. Overall I would do it all over again, but extra stars to Austin and Rick!!

We are very happy with our new home. The price is lower than other homes slightly and we believe it is due to the basic home builder grade and removal of what is usually a basic part of home such as some cabinets (above fridge, trim on cabinets, no medicine chest in bathrooms, no linen closet. We watched them build a new home across the street after moving in and it was amazing how it is pre built and put together so fast. Considering this the craftsmanship is pretty nice. We have upgraded many things and love our home.

The home purchase process was straightforward and the team was helpful with the entire process. I live out of state and purchased the home for my mother to live in. We had a little bit of a hiccup in regards to the sod placement in the backyard that we're hoping to get resolved. There is no real response from the builder yet to make that right.

Our sales person was excellent through the offer and contract process. The mortgage process was smooth and efficient. The build quality was about an 8 out of 10. There were minor finish quality issues. Made a request to the construction manager to fix an issue on 4 separate occasions. It was never resolved so I ended up taking care of it myself after we moved in. Warranty repair group was very responsive and attentive.

Excellent sales experience with Agnes and very quick closing

I had a great experience from start to closing. One negative comment, after closing when repairs was needed a response.

The buying process was very quick and smooth. The quality of materials and workmanship can be better. Nail marks are already beginning to pop through the sheet rock and the home is only 2 months old. The walls seem paper thin. It’s been difficult getting in touch with anyone from Lennar.

Kathy, the realtor is very nice. Denise in customer support is great. Very helpful. Ryan, Joe and Justin very nice. On walkthrough before closing, we placed blue tape in areas that needed to be fixed. When I went in a week later to get some measurements, a lot of the blue tape was lying on the floor. Some areas had been fixed and others not. I picked it up and put it back on the places that needed to be taken care of. On the final walk-through found several more things that were basically just shoddy workmanship. There was one place that was really bad on the island and I was told there was nothing they would do about it. Was not happy about it but did not let it stop me from buying the house since I wanted one in this area. I was really shocked to find out that none of the windows come with any screens, and none of the cabinets (kitchen or bath) come with any handles or knobs. There is no lighting over the island or where the dining room table would sit., only around one side of the dining and living rooms. None of these things are options you can get. You have to have them done/added at your own expense. There is no caulking between the quarter round and the floors in the bathrooms leaving a gap and this area open for water to get underneath when you get in and out of the tub. As I said, not the best workmanship for sure. Downspout runs into flowerbed at edge of sidewalk where it washes the mulch out onto the sidewalk causing a walk hazard and leaves a hole where the mulch washes out. Sidewalk has to be swept and cleaned each time it rains. ... More

My agent Bill was excellent. This home needed much better and modern fixtures.