Lennar Reviews

The experience has been great. My wife and I don't have any complaints. There were a couple of items that needed to be fixed after we moved in and they were fixed immediately.

Lennar has been pushing for closing homes before they are completed. Quality controls are suboptimal. I will list issues that we encountered after closing. We were not provided keys to the front door for almost 4-weeks after closing. Door locks had to be replaced on Patio doors because the provided keys did not work on them. The Mater bathroom toilet, sinks and showers were blocked and needed plumbing work. The HVAC need work because Freon was low and the vents were not properly opened. The crown moulding had gaps that needed fixing. Multiple Cabinets had chips that needed replacement. Doors and walls has areas that needed coats of paint. Stucco missing in areas of patio walls, Baffles on Roof Vents missing.Outdoor light was crooked and needed straightening. Landscaping - outside tree is bending, and Neither Lennar or the HOA will take responsibility to fix the problem. Quality of appliances and materials used is poor. Each item requires tickets and takes time and waiting to get fixed. We are not the only ones who have had problems on our street. Lennar has fixed some of these issues under warranty but it requires persistent and perseverance. ... More

Overall experience was good. A little disappointed regarding some items that were not explained properly during the process, specifically the marketing of the property compared to what was delivered (square footage and covered balcony patio).

When we showed up to view the home before we bought the Lennar agent did not even know which house we were looking at on the street or what was included in the property. Then she was high pressure to sign a contract that night even though we had sent in our deposit. She never mentioned the 7 day right to cancel, not that we were looking to cancel but since she didn't know much about the community, we wanted to review some things. The lender was even worse. So many times when things were questioned, the answer was wrong. I asked about holding title in trust and was told VA doesn't allow such which was not correct. That was a Lennar overlay. We would receive emails for documents stating upload them in 48 hours and then weeks later get asked for more. Even at the very end, we were asked for additional documentation that we felt should have been covered up front. Then Lennar Title sent us an addendum to hold it in trust and when I questioned Title I was told that was a mistake. The site super never responded when we contacted him for questions on pools and other items. He told us pools were limited to 400 sq ft per the city and that was not correct. Just felt like no one knew their job. I expressed to the lender that she better stay with a builder where clients have no choice but to use the in house lender as she would never make it in the real world where she has to gain the business versus being an "order taker". She couldn't calculate credits and her supervisor had to get involved. The quality of craftsmanship has been extremely disappointing since we moved in. What other builder only puts one switch into a room for the ceiling fan and no switched plugs for lighting. The only good Lennar person we have interacted with so far has been Doug. Amazing at customer service. We had a much better experience with our purchase from Century Communities a few years ago. I have myself been in the Real Estate business for 25 years and would not recommend a Lennar home to a friend going forward. We have spoken to neighbors and all had what sounded like similar experiences. I ignored Lennar's first request for a review because it was not a great experience but since they kept asking, here it is. ... More

The closing process was harder than it needs to be

This is my second property at the same community. Their processes and service went downhill. Quality is not as good as my first property. For example, floor, countertops, details to finish the house to mention a few. Also, they didn't include features that I got from the first house in order to 'save' a few dollars. A month later, I still requesting new services claiming warranty of some issue. By the way, my first home was bought on 07/23 and the second home on 05/24. So, there's not even a year of difference.

I waited for nearly 12 months until interest rates became affordable. Lennar's offer and interest rate made the perfect deal at the right time. I couldn't afford not to jump on the 4.7% interest rate offered by Lennar in a prime location. This is my second Lennar purchase. The second time was nearly the same process and perfect experience. My sales consultant Jennifer made sure other options were include in my price point. She was amazing. Love Lennar's style and concept!

1st time buying from the builder. Was very confusing and people are not very helpful.

The Condo kitchen vent is not taking cooking smoks out, this is an big issue for Asian families, I have been trying to point this issue from the very begining when I started this purchase deal. The Condo management - Tropical Asles' person who is responsible for Condo structural changes is very non responsive to my request, if I don't get its approval to install a vent to take cooking smoke out, I might consider selling it as this condo is not suitable for Asian cooking style. Secondly, there is a negative side by not installing a fresh air intake in the condo which makes indoor air quality bad overnight with long time no air exchanges, in Minnesota housing regulations, this is a must have, normally contruction will drill a hole in the basement somewhere, and use flex alumi hose to bring fresh air into the basement close to the furnace fan, then the fan will blow fresh air throughout the house, I lived in this kind of house for 40 years, I never need to open my window to get fresh air. I think Lennar needs to consider this in its new designs of condos ... More

To a person, sales, experience center (where you pick finishes), escrow, construction, service and maintenance, every person we worked with was terrific. Lennar clearly has built a strong culture focused upon service and integrity. Did everything go perfectly? No as that is impossible when you consider all the complexities… but what differentiates great companies is how they behave when there is an issue and I can say with full confidence that Lennar steps up and does the right thing. Super happy with the Lennar team we worked with!!!!

Awesome experience! All who assisted us were very knowledgeable and helpful! WE ARE VERY HAPPY!

Great experienced on purchasing house from Lennar. Everyone was so helpful and knowledgeable.

Lannar teams the best

Love the home, floor plan, location and price -- however after the sale and move in we've been disappointed. Many quality and workmanship issues have been found (including several walls that aren't square, interior and exterior paint, driveway, sprinkler system, trees, shower glass and tiles, sinks, flooring, grading and lawn prep. There is a lack of follow through on most issues. While the neighborhood is still under construction it is understandable to a point that there will be areas of unattractive piles of materials, trash, etc. However, it is a almost unbelievable as to the unattractiveness has been and tiles, sinks, flooring, grading and lawn prep. There is a lack of follow through on most issues. While the neighborhood is still under construction it is understandable to a point that there will be areas of unattractive piles of materials, trash, etc. However, it is a almost unbelievable as to the unattractiveness has been left behind with nasty trash bins, spilled paint, used material discarded throughout the building sites....with some of the trash blowing over to interstate 16 and getting caught on the fencing and interstate signs. left behind with nasty trash bins, spilled paint, used material discarded throughout the building sites....with some of the trash blowing over to interstate 16 and getting caught on the fencing and interstate signs. ... More

We had a very bad experience from beginning to end. The only reason we stayed with Lennar was because of the property. We have had issues with the mortgage, title, and builders. With in one week of moving in we had to have our AC unit replaced. Kitchen sink continues to slowly drain and we are told that nothing is wrong with it. I would not recommend this company to anyone

No clear outline of the process. No clear accountability

From start to finish our home buying experience was amazing! We had incredible support and communication from the sales team and all minor issues/needs related to home construction were rapidly addressed! It has been a pleasure working with all Lennar teams for the purchase of our first new build! Highly recommended to all home buyers.

Lied about the community being quiet . Anything but considering legal action. Quality of appliances and cabinets are trash .

I recently purchased a new build with Lennar and overall, my experience has been highly positive. Here are the key aspects that stand out: Quality of Construction: The construction quality of my new home is exceptional. From the foundation to the finishing touches, it's evident that great care and attention to detail were put into every aspect of the build. The materials used are of high quality, and the craftsmanship is top-notch. I am particularly impressed with the precision and care evident during the walkthrough inspection. Attention to Detail on Walkthrough: During the walkthrough inspection, I found that Troy had paid meticulous attention to detail. He addressed minor imperfections promptly and ensured that everything was in perfect condition before handing over the keys. This level of thoroughness speaks volumes about the builder's commitment to delivering a flawless product. Value for Money: Considering the prime location and the quality of construction, I believe I received excellent value for what I paid. The investment feels justified given the overall build quality, amenities, and the desirable neighborhood. Prime Location: The location of the home is one of its standout features. It's conveniently situated with easy access to amenities such as shops, the freeway, and the gym. The neighborhood is safe, well-maintained, and offers a great sense of community. Overall Impression: In conclusion, my new build home has exceeded my expectations in terms of construction quality, attention to detail, value for money, and prime location. I am thoroughly satisfied with my purchase and would highly recommend Lennar to anyone looking for a new home in this area. Thank you so much to Hiedi, Kathy, Troy, Mike & everyone at Lennar! ... More

issue fix very slow and not so responsible

Too many people involved which made it very confusing as to whom to contact for various issues. There was a concierge but he seemed extremely young and inexperienced and was not prompt in replying. I think that role if properly staffed would have been perfect to help redirect us when we contacted the wrong person with a particular question or concern. A huge issue was no trash/recycle receptacles at closing. What in the world were we to do with our trash and tons of recycle the first two weeks. Thank goodness our 2 sons were able to accept a lot of our trash and recycle. It took weeks to get receptacles. At the beginning of the loan process we felt overwhelmed with the frequency and expected response times. One email came in on a Saturday afternoon with a 48 hour turn around. The loan and closing process were quite stressful. We are nearly 70 years old and the on-line process was extremely impersonal and we needed help with some of the photos to PDF process and a few other techy things. We hope to never have to purchase another home as the stress was overwhelming at times. But, bottom line is we love our new home from the layout design to the quality (except the back yard which we're afraid to use due to the lumps and bumps as we are afraid of breaking an ankle.) ... More

So far so good. Nice house. Month delay in getting driveway/landscaping/irrigation/sod but hasn't caused any major issues for us.

I feel like I am getting in on the ground floor. After looking at other homes in this area, I was getting so much more for my money at Summers’s corner. I know part of that was because we don’t have our amenities finished yet. But it won’t be long and when it happens, I know prices are going to be a lot more expensive here. I love my home. I love the people I’ve had to deal with, and I am really looking to my future here.

Too many issues with original walk through not addressed 60 days later

Love the community! Overall happy with my purchase!