Lennar Reviews

Some areas of the house had poor quality

Brand new home had a broken truss that had to be repaired. Was informed that the HVAC system had been installed on the wrong side of the house, which it still is. According to the construction foreman it won’t affect the system. Hope he’s right. Inferior lumber used throughout construction. Terrible drywall prep and painting throughout entire house. Dry paint in carpet, all over floors and door hardware. LED lights in ceiling are going bad. Trim work is sloppy. Have had to have windows replaced and now the outside panel on the sliding glass door has to be replaced. This has been a terrible experience with a terrible built home. The only good experience I’ve had is working with Jessica. She has been going above and beyond trying to help me get things repaired. She has been doing an amazing job. I will never recommend a Lennar home to anyone. I tell people if you want to see how a Lennar home is built, just watch Willy Wonka and the Chocolate Factory. Pay close attention to Charlie’s house. Bam! There you have it! Not sorry! ... More

Low build quality, finding problems since day 1. A lot of relatively small issues but they build up and snowball. A lot of it can be avoided by putting in high quality work in the first place. Sales team and home rep are generally responsive but the same can't be said for their lender team.

I would like for other home buyers to make others happy about their new home as Lennar has done, & is doing for me.

Lennar Sales Team and the Loan Officer made the process pleasant. Thomas and Gail were awesome!! I wish I could say the same about the underwriting process. We started our home buying process six months before closing and we didn’t get our final approval from the underwriter until 3 days before closing. This was such a stressful situation. Imagine going to a design studio and final house tour without knowing the house was yours. Crazy!!! The underwriter did not work on anything until weeks before closing. We moved from a different city and needed to get things settled with our kids schools and activities. I have a special needs son and unfortunately due to the procrastination on the underwriters behalf he doesn’t have continued care. I’m getting everything together but it sucks that lots of these things could have been prevented. Another thing I didn’t appreciate is how they moved my closing date sooner by one day giving me only a one month grace period to be mortgage free. If I closed the day after I would have had two months of grace to pay my mortgage. Some of my neighbors had that luxury but not me. Other than that I love my home. I’m so in love with the layout of my home it fits all our needs. I love the neighborhood. If I had to do it again I would but I would request the underwriter to approve before putting down earnest money and signing a hold. ... More

I have several issues with poor craftsmanship and poorly applied landscape. Also, Lennar was supposed to pay of my credit cards at closing and then sent me checks on their behalf. I them had to send those to the card company's and the funds never went through. My next stop is the attorney generals office.

very nice and very professional

Very easy to work with Lennar realator and the mgtm team that did the final punch list of items to be done before closing.

It would be great if Lennar play a key role in quality check; we personally ran into multiple hassles due to poor quality inspection after completion of each area.

Pay attention to wall lots of touch up needed. Preferred loan officer was hard to get hold off

I obtained my loan from Lennar Mortgage. Ryan was great to work with . He was always available for questions and kept me up to date through the entire process . Thank you Ryan

Marla is Absolutely a person of her word she is actually the one that has me move in from KB to you , amazing her customer service and how sure she is Lennar is her I do believe

The experience was horrible, our realtor Kem was not good. He did not do a good job. Lack of information and communication. Things were half done in our home. If we could go back we wouldn’t buy from lennar.

This was are first time buying a new build and the process was smooth and easy they addressed any of are concerns and made sure we was happy with our new home. I would highly recommend Lennar homes to all my friends and family!

Issues began the first day we moved in. Within the month we’ve lived here we have had a major water leak. Slow response times to fix the issue. The items we discussed in the walkthrough were not fixed and our move in day was awful because of it. We are even considering legal action at this point because the leak was brought up in the inspection and lennar breached its contract by lying to us and telling us it was fixed and addressed when it clearly wasn’t. Do not recommend this company to anyone and this seems to be a similar issue with our neighbors. Really disappointed wish we could take it back and go with another builder. ... More

Logan was very helpful in showing all the homes. He helped us in getting a great deal overall

Out of good faith we accepted the house with many things still not fixed that we saw on the initial walk through and the final. After escrow was closed we were tossed out the priority list. Many many things that had to be fix as expected, disappointment came when I had to chase down the warrant people for every single thing that had to be fixed, some of the stuff took weeks to be fixed and some other we had to be very persistent to get them fix. Would highly recommend to show more accountability on your warranty managers. The guy who handles warranty at my community takes for ever to come by and send appointments out of the blue and never shows up, getting the impression the appointments are made just to simulate a follow up in your system. I feel ripped off with the flooring, not only you guys charged my more to get vinyl on my whole first floor but then when its start ripping apart for no reason other than having unacceptable quality you guys walk away and take no responsibility claiming that that’s how the material is. I get the vinyl is inferior to other flooring systems, but the quality of the material is below acceptable. Definitely would recommend that every time somebody comes to fix something someone for lennar shows up to verify, many times your sub showed up, did the work and damaged floors/walls or even worse they show up lacking the tools necessary . And then it’s my duty to report it as no one from lennar will come to verify that the work was performed correctly or if the work was performed at all.Our role as home owners is no quality assurance. Between having to chase you guys to get stuff fix, getting halfway fix and having to swallow the cost of bad material this home has been exhausting and disappointment. 0/10 experience. ... More

Construction manager's attitude was rude from the beginning stages of construction phase. He never responded properly when we raised any issue with the construction. The sales team person accuses the home buyer as liar if we bring any issues we face with construction team or customer care team to his notice. Basically no one helps home owner instead point fingers at them for raising any issue.

As a first-time homebuyer, my experience was generally positive with some areas for improvement. The initial stages were particularly impressive, and I appreciated the appeal of moving into a brand-new neighborhood, especially with the attractive incentives offered. The house is charming and provides a solid foundation that can be customized to fit my preferences. However, the quality of the work could benefit from some enhancements. During the blue tape inspection, it was evident that the home had a basic finish. I would recommend that other first-time homebuyers explore various builders to ensure they find the best fit for their needs, as there are many options available. ... More

Lennar has a very poor quality of service.

Great simple build with good construction practices. Only flaws, were the carpet has two areas where there is debris under it. The top of the cupboards were covered in debris, and the HVAC system has a lot of paint and sheet rock debris in it, that still comes out sometimes even after I thoroughly clean the ductwork.

I added a request but never received a response.

Hone was made quickly and has many imperfections. The process was rushed to close on time which impacted my ability to request things to be fixed. The brick has light spots and a patch doesn't match the rest of the home. The garage isn't sealed properly allowing rodents to enter

Lennar mortgage, the customer care team, the guy doing your walk through and the people who close with you are top notch. Lennar sales rep was completely worthless. Threatened us that we were going to lose our condo multiple times, gave no updates on status of our condo, why there were delays. And would only call with news two weeks after we got news from other people second hand. The only reason we stayed was because it would have cost us money to get out. Only showed up at our residence for literally 2 seconds after our walk through even though they told us they would be there hours before.

I’m a new home owner, Lennar gave us the best deal hands down, houses look amazing and comes with appliances that come with a year of warranty. From my experience all the walk through guys from Lennar are professional and care about your home needs.