Lennar Reviews

We were only casually looking to move closer to our kids and grandkids. Stopped at a sales model and talked to sales lady. She listened and took us to a model nearby. Was exactly what we wanted. Signed papers the next day. Waited on home to be completed and moved in 10 weeks later.

We do enjoy our house but the hassle and problems we have had in just the first weeks alone are worrisome. To start from the very beginning we never heard from our mortgage loan officer. We reached out multiple times and never heard anything until the day of our closing. He sent us an email only to say our mortgage lender was changing. We did our blue tape walk through a week before our closing date. They completely disregarded everything that was blue taped. When we went to our new home orientation the day we closed there was still blue tape everywhere. Mud on the carpet, cracked windows, paint scuffs, floor scratches, dust everywhere etc. I pointed out multiple times how trims and doors were cut uneven. Darryl said he would have it fixed... never did. They definitely never sent out a cleaning crew. The day of orientation Daryl had a cleaning crew come and all they had with them was fabulouso and a rag. No vacuum mop or anything to clean up from the builders. To make matters worse our basement had leaks that no one caught. Darryl said he would bring people over to fix everything… and again he never did. We thought he had our best interest by saying all the things would get fixed but as soon as he left our new home orientation we never heard from him again. After putting in a warranty ticket we were connected with Scott. While Scott did bring out a team of people over there is still so much that was missed after our blue tape walk through. We are still waiting on the replacement windows that were supposedly ordered by Darryl the day we closed. Our basement still has leaks that will need a crew to be sent out. A few days after we moved in we had a leak come through into our kitchen. Luckily Scott was responsive and had a team out to get everything fixed. After closing Darryl let us know that in 60 days he would contact us about a crew coming to address any concerns that came up with our first few months of living here. To no surprise still no contact with Darryl. Lennar builders took little pride in building our home. Very sloppy work. Very concerning for a new build home. ... More

Yesterday the construction guys accidentally splattered cement on our newly constructed swimming pool and the deck around it. A construction guy came but I didn’t hear the doorbell because I was in the shower. 10 min later I found out what happened and I texted the construction manager (Gerry). He didn’t even respond. I have to get someone to clean the deck and repaint the affected areas. I believe it was the responsibility of Lennar.

We love our new home. And Heros made the home buying experience a breeze.

We love our Lennar home at the Venue at Longview. We purchased the Saratoga model. I only have 2 issues. I opted out of the drywall repair offered by Lennar and did the repairs myself. But having to fix almost 40 nail and screw pops is unacceptable. I understand the home has to settle but screw pops should never happen. They use 1 1/4 inch screws. Their not long enough and their not tightened enough. Nail pops are a given but screw pops should never happen. Secondly the installation of the Shaw Sunkist hardwood flooring, specifically when it comes to applying the adhesive has to improve. There are numerous hollow spots where the adhesive was lacking when installed. Also a few boards had to be replaced because the top layer was peeling off. It's a nice floor. We love the look of the floor but the quality of the flooring needs to improve. Overall though we're very happy with our home. It's much easier to maintain than the 4 bedroom colonial we had came from. The clubhouse, pool and gym are all very nice and they have and offer plenty of activities to participate in and socialize with your neighbors in the community. ... More

Overall great experience, thank you for giving me confidence and believing in your company.

Heavily implied sod and trees would be delayed until I was able to arrive at the home. Told it would be documented. Neither happened and there was no follow up on the matter. Trees were replaced but sod left to me, which will cost me $8k out of pocket to replace. Multiple breakers keep popping and have to keep submitting work orders. Garbage disposal never worked. Dishwasher stopped working. Wasn't told there wouldn't be window screens. Multiple areas still need touch up paint. Multiple areas weren't cleaned from paint droplets. Overall feel I was taken advantage of and not properly assisted throughout the process for my first ever hone purchase. Very disappointed in Lennar. ... More

Love our new home! Lennar is good but you still need to make sure you’re on top of things. We had a lot of items that needed fixing in our walk though and even after they didn’t get everything- you need to be really diligent. We had some things come up after we moved in that needed fixing and Lennar has been really great about it. Very quick about fixes. A couple things are clearly pretty cheap like the carpet and the fake tile in the bathrooms but some other items are higher quality like the cabinets and hvac system. Over all we felt we got a great deal using Lennar and would recommend them to any of our friends and family. ... More

Had an amazing home buying experience. Leo was great along with the sales team

I'm a 77yr old widow who moved here from ga. Actually did everything on line except for closing and I could have done that on line also. The Lennar team helped me every step of the way. Aberdeen is close to the beach and is perfect for retired people. I love it.

Lennar seriously needs to look at there home buying process from the bottom up. Sales people need to know more about the product their selling, I had an independent inspection done of the newly constructed house many incompleted items, a lot code related. Some where corrected then PM said he would correct remaining issues himself after settlement. Off the record never seen PM since. If this is the way Lennar does business it’s no surprise the sued all the time. There the reason production builders get a bad reputation. If Lennars PM (Lou) dot return as promised to finish my unfinished punch list then I might join the rest of the public taken legal action not only to Lennar but privately against the PM ... More

From top to bottom our experience with Lennar was top notch. From start to finish. We love our new home and would definitely recommend Lennar to anyone who is looking to buy a new home.

In general terms, I think it was a good choice to choose this residence and the LENNAR construction company, very good advisors at the service of a client. thanks for the help throughout the process

Our private inspector, sad that the house was really well built everything that needed to get done after closing was done in a timely manner. I would highly recommend Lennar homes to anyone looking

Nothing nothing nothing nothing nothing

Honest on time welcoming beautiful

My experience with Lennar was great. Everyone on there team was well appointed in their skill. I felt like I was in the right hands from the beginning. There were a few problems after doing the inspection but Lennar was quick to resolve them and made the process easy. I’ve had the pleasure of working with their consumer service team and I couldn’t be more happy with the experience. They were prompt and thorough with helping me take care of any problems. All in all I’ve been very happy and confident with my purchase. Thank you so much.

The sales people were great, quite knowledgable and very responsive. The closing team was amazing. It was the smoothest closing that we've ever been through. Our home could be close to amazing. The structure itself is very high quality and the designs are beautiful. On the other hand, the finishes are something else altogether. It is the absolute WORST drywall job of any house we have ever lived in. (This makes 29 homes) there are walls that curve as much as an inch from floor to ceiling! The finish on the drywall looks like a 5th grader did it. (There is a reason they use only flat paint!) The electrical is quite questionable. The majority of the house is wired with 14 gauge wire, yet the breakers are 20amp. (How does that pass code) Some circuits have nearly 20 devices on a single circuit. I have never put more that 8 on a circuit. Appliances, fixtures and the like must be the cheapest they could find. We are in the process of replacing most of them. Even interior door knobs stick or fall off after a month. Customer service after the sale is pretty good. The Lennar Centralized Customer Care seems to work pretty well. When we have used it, we have gotten a response within 2 or 3 days. Overall, we have been fairly pleased with everything, but it really could have been an amazing experience had they not been so cheap on the finishes. ... More

Great People from my initial contact with Sany to finance to Jake and title with Michelle and the follow up with Nate. The quality of the home exceeds that of other competitive builders by far in my view with details included that are not offered by other builders and even at a lower price. Overall, the BEST value is with Lennar.

The whole process was very good. We are pleased with every step

No Follow through. Several quality issues pre and post closing

I would say average, not bad, but not amazing. You will get a nice house you’ll just have to work harder at some things. Still working on getting hard water stains off tile, the dishwasher was so cheap we upgraded after the first repair, the carpet was put in so bad it comes up when you vacuum, we have been and still are working hard at getting crickets out of attic, never got a straight answer about yards so that was disheartening, and apparently some get red carpet hand over, we did not, and then we had to chase down the gate remotes. Now, with all that I’d still buy the house, we like the area, the warranty department is amazing!!!!! Just be prepared to do mare work than is expected with buying a new build. But the think you’ll still get a nice house and nice people to work with after you close. ... More

First time building with a track builder. Our sales agent, Sean, went above and beyond. He was very communicative with us throughout the building process. There were some structural issues found by the independent inspector we hired and they were corrected at the pre drywall Phase. We also had a real estate agent, Christina, represent our interest during the 6 month build. She kept us well informed on the construction progress. We would highly recommend hiring an independent home inspector. We feel our home is well built and Lennar’s “everything included” saved us money. What attracted us to this development were the styles of home Lennar offers, the amenities and location. Overall, we are pleased with our new home build. ... More

Lennar is the best builder and very understanding during the process more so very patient

We had a wonderful experience buying Lennar Home, thank you Stephen for very smooth, quick and Hassle free process till closing. Beautiful house with ample space for closet, kitchen and other rooms. We are enjoying and recommend everyone to go for Lennar Home.