Lennar Reviews

Great New Home Experience

Easy process when I call for service

Original sales person okay, but the last one left in the development is awesome!

I cannot stress this enough: stay as far away from Lennar as possible. My experience with them has been an absolute nightmare. From the very beginning, they were unprofessional and unreliable. Deadlines were consistently missed, communication was terrible, and the quality of the work was horrendous. The house they built for me is riddled with issues—poor craftsmanship, cheap materials, and countless problems that should have been caught during construction. It's clear that they cut corners wherever they could, and now I'm left with a house that needs constant repairs. The customer service is non-existent. Every time I tried to raise concerns, I was met with excuses, delays, or outright ignored. It's clear that once they have your money, they couldn't care less about the quality of their work or your satisfaction. If you're thinking about building a home, do yourself a favor and avoid Lennar at all costs. You'll save yourself a lot of time, money, and headaches by going with a more reputable builder. ... More

Easy to work with most of the time. Quality of home is extremely poor. Contractors need to pay closer attention to detail. Poor workmanship. The “integrity“ of Lennar is poor Would not recommend your company to anyone else

The staff are not that good. Very bad material quality considering that the price of the house is almost half a million dollars Issues started to appear after just one week of closing. Their warranty are scam. It doesn't cover the roof the fence the irrigation system. Overall experience BAD

Very good sales attention. Slow attention on closing day

The Lennar team was amazing. From my first meeting with Heidi, I knew this was gonna be the place I call home. She answered all my questions and helped me navigate the process. I was very in decisive on which house plan I wanted and probably visited with Heidi 10 times before making a decision, she was super patient and understanding . Then I started the mortgage process with Laura, who probably has a million loans going at one time but she made me feel like I was her only customer. Laura answered all of my questions and knows her stuff which gave me confidence I made the right choice using Lennar Mortgage. I got consistent updates from Lisa who made this process so much fun and gave me something to look forward to. Lisa made herself available to me at anytime and always got back to me promptly. Shane walked me through my home pre-closing and explained all of the functions and pointed out final touches (I didn’t even notice) that he would make, then made sure I was happy with the home prior to closing. I have had no issues 90 days in however Mike, my warranty person has been extremely responsive and professional if I have any questions post close. My home is stunning and the amenities are top notch. Thank you Lennar team for making my first home buying experience one I will never forget. I am over the moon still to this day!! ... More

The whole process went extremely well. Jeannie and Monica were so helpful and knowledgeable.

The overall experience was almost perfect. All the different key players were on point making sure we were very satisfied, Only the Lennar Insurance Agency was not so great.

Felt like I was being rushed once paperwork were required of me but when I wanted answers it took longer to get them. If I had to do it all over again, I would have hired an outside inspector from the initial concrete pour until final inspection.

From the start of the short journey I was treated like royalty. I put the entire process in Lennar's hands. Everyone did a great job to make my dream of home ownership a reality.

In buying my last new home, It was a roller coaster ride experience! I was not allowed to experience the joy of buying a new home! I started to quit the process several times but was begged by my son who lives here to continue the process. I moved from New Orleans and have bought six homes and this was my worst experience of them all! I am getting to like it now but I was angry when I moved here because of the experience I went through. With my credit and income it should not have been that way!

Ken kept me in the loop about the progress of my new build. He answered any questions that I had.

HORRIBLE Experience. Had to submit multiple times. Poor Communication with closing agents.

1. We expected Lennar would install top soil and follow SAWS guidelines when planting it, as Paul Canyon is served by SAWS. Instead, in less than 48 hours, our grass died although we watered it following SAWS rules. 2. Lennar sales representative sold us the house assuring us that the sod would be planted to the fence and later we found out that was not the case. She either misinformed us or plainly lied.

The experience was excellent, speed of responses, support in the negotiation, zero complications, they complied with what was offered, seriousness, construction quality and low prices in relation to construction area final price of the property, I highly recommend them they are a great company.

The company was unwilling to consider issues and minor changes during construction (we would have paid for) that resulted in significant costs to us, e.g. electrical outlet locations, pipe under drive to facilitate front grass irrigation, heat pump location (next to dining room window?), no warranty on window blinds, interior wall paint colors, house entry platforms to mitigate entrance into home with disability walkers, main entrance door lacking visibility of any human form on the entry porch, no counter or cabinetry in laundry room and fireplace installation tilted about half centimeter, no window sill treatment in 2nd level, and only one towel ring in master bath. ... More

The sanitation provided around the house is amazing. Assirou

This has got to be the best team at getting you in and settled. Everyone is happy and willing to help, that is until they give you your house keys. That’s when Lennar shines!

I thank GOD for placing the right people and place in my life. The overall experience was awesome from start to finish. Martha -sales rep went beyond and above so did John the mortgage broker. Thank you all so much for making my dream come true.

The process was seamless and schedule well.

We are pleased with our new home. Of course there were a few minor issues, but each has been addressed as we have brought it to Lennar's attention. We have repainted most of the walls in something other than boring white. We have ripped out the bedrooms carpeting and put in vinyl plank flooring. Shelves will go up in the villa and garage. Neighborhood is great, clean, and quiet. The host of activities available to us is Extremely nice. Haven't had a chance yet to take advantage of the Lagoon or Clubhouse area, but we will when we complete moving in and prepping our existing house for sale. Lots of work that we primarily do ourselves. ... More

There's always gonna be something wrong whether it's a new build or an older home. With that being said, the luxury of having a new build is that you have warranties. Lennar was helpful with the interest rate and closing cost. I just wish that when you do need a repair they would make it easier without always happening to have a virtual meeting even though you upload pictures and videos from that then somebody will come out which is another day, you have to takeoff and then for them to fulfill the order and that's if it's done correctly, the first time around.

It was a great buying experience!