Lennar Reviews

Cm was amazing, loan process was amazing. Once youre locked in that’s it! So many things done cheaply, I’d rather pay a few extra thousand and have the quality! First and last time purchasing from Lennar.

The worse home buying experience of my entire life!!

Our sales person mislead us and we received no support from any Lennar leadership. Our initial loan agent seemed to have minimal understanding and provided no guidance. After moving in, our work orders have received very slow response and unprofessional communication. Poor craftsmanship has been shrugged continuously.

I asked my customer representative, Amanda Rich to give me a paint code for the cabinets- Grey- and I am still waiting for the representative to respond to my request. It's been over two weeks. That would give you a picture how the services have been! I am not happy.

The experience when purchasing my new Lenore home was exceptionally easy and the process was very smooth. The ones responsible for helping with the processa were Exceptionally awesome. The quality is pretty good. The workmanship is fair. The landscaping I’d say was poor but other than few minor things here and there the workmanship was average, but total experience was great.

Great buying experience. However after finding things that need to be repaired ,the repair process has been very slow and frustrating. I wish they would be understanding and more efficient (faster) making the minor repairs.

My experience has being unbelievably horrifying. And that’s saying the least. 2nd day moving into the house, a major leak started from a less than par poor job done on the upstairs bathroom. Leak went into the kitchen. Then it went down from there, from broken leading faucet, landscape mishap, broken things everywhere. Just a disappointing experience that’s distasteful.

In the beginning with the walk through things was great. Afterwards a different story. Disappointed with the overall general contractors making sure that the workers did a thorough and complete job on things that needed cleaning up. Will have to do the job myself on touch ups that looked not so clean. Cleaning crew did a halfway job on a very nice new build home look it's best. Had an issue with new stove provided by Lennar and called the customer care personnel never got a follow-up call to see if my issue was resolved. On a positive note. The sales consultant and the financial personnels was fabulous. They made the process simple and stress free. The rest need to take pointers from this part of the team. I am thankful for this blessing; it would have been nice if the other half came through on their promises. ... More

Signed our first home with lot of hopes, but we had a very bad experience with Lennar team (Sales, Mortgage). We had to close the home in APR, unfortunately my father in law was passed away during that time. We had to go to our home country for his final rituals. So we have requested for reschedule the “Final closing”. They have agreed and provided the new date. When we are at “Final closing” table, they have added 1 month penalty of 2800$ for the delay. We were shocked and surprised. Then we and our realtor called the Lennar team sales person and requested explanation of this penalty. But he was arrogant, never listened our version, instead they threatened like anything. If you withdraw now, we won’t give your deposit, he insisted like this. We had no option, either loose 2800$ or 10000$ deposit amount. We had no choise, so proceeded with the closing. Out first home, we thought it would be happy and precious moment in our life. But lennar team ruined this. I do not encourage anyone to buy a property with this company. I can share the Lennar team names who ruined our first home buying experience. ... More

From start to finish, the best home buying experience I have ever had!!

It was a overwhelming process but when the ink dried it was all worth it.

Use better washable paint. People moving into a brand new house don’t want marks on the walls that cannot be washed off or have to paint a freshly painted house.

There are no towel racks or linen closets; don’t understand considering the price we paid. Air conditioning doesn’t seem to work properly; there is no garage door to the back yard and no Windows in the garage doors making the garage space dark. Don’t like being required to have the solar system and it is under powered. The front doors are cheap and the inside paint is cheap. We love our Lennar sales person Daniela Bell though!

I would never recommend anyone to use Lennar. Maybe using another rep but certainly not Sam Reeves. You settlement date was pushed back 4 months with known pre existing issues. Extremely unaccommodating. Said settlement date was pushed back every week. Was offered multiple concessions and given none. Out of 5 homes I’ve purchased, Lennar was BY FAR the worst experience I’ve ever had!!! Steer clear of this builder.

The warranty doesn't help. they keep kicking the can down the block. You need to call here, and they say call there. I just want my front door lock repaired or replaced.

Easy process informative and professional experience recommend lennar

We love our place! Had a few bumps along the way but overall enjoy the care and attention when addressing post closing issues.

Overall, my experience with Lennar was positive. I met some wonderful people throughout my house-buying journey. However, things took a turn about a month into the five-month process with my New Home Consultant, Steve R.. From the beginning, my realtor and I sensed that Steve was relatively new to the Lennar team, but we were patient and understanding. Unfortunately, communicating with him was challenging. He seemed to take every question personally, making the process frustrating. Over the course of five months, I received only two updates from him. If I hadn’t taken it upon myself to drive by and take progress pictures outside, I would have had no record of this significant milestone, which is disheartening. Even at the end, Steve didn’t attend my home inspection, despite scheduling it himself, he stated he was overbooked but even that information came after I reached out to him. I couldn’t even get a courtesy text to let us know he could make it. Here we are a month and a half after closing and I haven’t received so much as a check-in(not even the day of closing to see if everything went well). His lack of professionalism was disappointing. On a brighter note, I am grateful for Oscar, who stepped in when Steve couldn't. Dimitrios with Lennar Mortgage ensured the mortgage process went smoothly. Daren, my Customer Care Consultant, was extremely knowledgeable and explained all my home's features and warranties in great detail, showing his passion for his job. Michele, my Construction Manager, was amazing and sweet. She promptly addressed every issue noted during my third-party inspection and New Home Orientation, and even checked in the next day. I also met Vanessa, another Construction Manager, who took the time to welcome me and offer help despite not being involved with my home. The construction Area Manager was also kind and attentive, ensuring his team treated us well. Additionally, Leah from the Sales office was very helpful during the remote closing, providing crucial information when Steve did not. Since I moved it I’ve had to put in a few warranty requests and they were all addressed timely. If Steve had been my only representation of the company and community I wouldn’t recommend Lennar to anyone. Remote closing was also a bit hectic but overall we got it done. However, the other individuals mentioned made my experience worthwhile.. I am thankful for those who improved my process after a rocky start and my home is beautiful. ... More

It’s a sellers market. Lennar has an advantage on making the closing price higher than the asking price. It also doesn’t accommodate the buyers on any choices, color, materials, design, etc., But this builder is efficient in construction and keeps quality it promises. Its customer services seems lack behind and disorganized: providing confusing and wrong information so the buyers have to work hard to connect utilities and local services. The company runs the HOA (or no official HOA yet) seems not yet functioning so be crossed fingers on any HOA related issues.

We bought the Muirwood plan, and love it except for a few minor details. The drawers in the kitchen do not glide smoothly. They are cheap drawer glides. I will need to upgrade them post-closing. The bathroom cabinets that are not directly under a sink in the Master could have been standard cabinets with one drawer and that's typically not much more expensive than the no-drawer, sink base version. Those center cabinets in the Master would have been better if they had at least 3 drawers. IN the tiled areas, we found several places where the grout was not fully cleaned off the tiles by the installers. And the lack of gutters is causing a problem with erosion, also up to me to fix post-closing. The biggest oversight, however is the difference between the size of the refrigerator space and the passage ways to get a fridge in. There is no door large enough for a full depth fridge that occupies the full width of the refrigerator space. Once you get in past the widest door opening (front), you still have to get past the kitchen island. This is a design flaw. Making the island counter just a few inches smaller would both save Lennar money and facilitate getting a full-sized fridge into the kitchen, so that homeowners don't have to look at a large gap in the refrigerator space due to a smaller fridge. Also, sales staff should have on hand literature from FOCUS broadband disclosing the specific plans that are available at that time. For those who telework, homeschool, or are accustomed to having a connected/smart home, a lower bandwidth capability could be a problem. ... More

Everyone from the sales consultant to the closing agent, was thorough and knowledgeable. The process was smooth and swift. If ever something was misunderstood or there may have been a little glitch (nothing is perfect) it was handled quickly.

I have been impressed from start to finish. I was moving from a full brick home I had lived in fir 24 years to this new home.The concierge and builder did a great job keeping me informed on everything. They were very reliable. The workmanship seems good also so far. I have only been in my new home for 2 months but the process of buying and timeframes were spot on. I was very impressed. They exceeded all of my expectations.

The house is uneven, and the windows are off. These have been major issues from day one. We lived without electricity for almost three weeks.

Some issues was resolved but other issues are present and no one has responded yet honestly it’s like I’m actually bothering them

The home buying experience at Lennar was intense everything seemed to happen very quickly.. it was very overwhelming for first time homebuyers. However majority of our team was helpful ( especially our loan officer) I do wish our home concierge made more time for us, and walked us through the final steps of the process but she was ooo most of the time and rarely responded. Overall it was an okay experience, and we love our new home... Even if there are still some blue tape left