Lennar Reviews

House wasn’t cleaned professionally before closing. Only can report issues that you see during walkthrough. After that it’s a battle.

The sales people were awesome. The loan process could have been less stressful. They wanted the same info sent to them multiple times. Taylor the sales consultant was fabulous and very helpful. The title reps were awesome and my Broker Rachel was fantastic. We have had a few issues after we moved in and Wendy has been awesome. She has went out of her way several times and has always been there when we needed help. When we moved in the house could have been a lot more cleaner. The floors have markings on them from the installation that will not come out and they are not shiny as you would think they should be. ... More

We recently moved into our new home in Smyrna, DE built by Lennar. and while we presume the overall construction is solid the design of the home met our expectations. We were disappointed to find noticeable scratches on the sink, stove and countertop which were missed in the walkthroughs. These is a brand-new build, so it was frustrating to see damage right from the start. Other items that were missed during the buying process, shame on us, include no towel bars in the bathrooms, inadequate lighting, lack of shelving in the primary shower, very basic shower heads and overall less than satisfying landscaping around the property. ... More

Hello, well, almost everything was wonderful, until I found a damaged kitchen drawer on the second walk-through. Submitted a service ticket. I got the response from the agent that Lennar does not cover that. Wow, what a surprise. The agent sent me to the kitchen cabinet company, Distinctive Kitchens and Baths, and left a message. will see what happened.

They build a home, not a custom home

My overall experience was great until we moved in. We found a couple of issues (a chipped tile and a couple of drywall issues) the superintendent came by took pictures and submitted a work order and that was the last time that we heard anything from Lennar.

Be sure to check things like cabinet & drawer spacing. Can't open drawers if you add handles because they're too close together. Not covered by warranty to fix after the fact, so you're stuck. Spacing in carpet pad which causes issues with trip hazards in carpeting. Did not include patio pad in backyard nor a level area for trash bins. Have to jump through hoops with HOA to get those things added.

It was wonderful experience purchasing the house. The team of Lennar was helpful and guided us all the way. The only complaint I have is the quality of workmanship and materials is not up to standard.

The process was fast and efficient. We were able to do inspection at framing and post drywall. The final walk we found numerous items that the builder claimed were cosmetic (poor contractor practices) that will eventually become issues. Water pooling on the seat in the shower. Trim that should be square left at noticeable angles. Metal hardware left in the garbage disposal that we can't remove. They just got it done in the 92 day deadline with little effort to do it right.

Overall, great experience everybody very helpful and knowledgeable, but a lot of details to fix in the house

My experience with buying and the sales office was incredible, specifically Austen from Westview crossing was amazing!!! Once we moved in, we struggled a bit getting a hold of contacts and understanding process. Overall I would do it all over again, but extra stars to Austin and Rick!!

We are very happy with our new home. The price is lower than other homes slightly and we believe it is due to the basic home builder grade and removal of what is usually a basic part of home such as some cabinets (above fridge, trim on cabinets, no medicine chest in bathrooms, no linen closet. We watched them build a new home across the street after moving in and it was amazing how it is pre built and put together so fast. Considering this the craftsmanship is pretty nice. We have upgraded many things and love our home.

The home purchase process was straightforward and the team was helpful with the entire process. I live out of state and purchased the home for my mother to live in. We had a little bit of a hiccup in regards to the sod placement in the backyard that we're hoping to get resolved. There is no real response from the builder yet to make that right.

Our sales person was excellent through the offer and contract process. The mortgage process was smooth and efficient. The build quality was about an 8 out of 10. There were minor finish quality issues. Made a request to the construction manager to fix an issue on 4 separate occasions. It was never resolved so I ended up taking care of it myself after we moved in. Warranty repair group was very responsive and attentive.

Excellent sales experience with Agnes and very quick closing

I had a great experience from start to closing. One negative comment, after closing when repairs was needed a response.

The buying process was very quick and smooth. The quality of materials and workmanship can be better. Nail marks are already beginning to pop through the sheet rock and the home is only 2 months old. The walls seem paper thin. It’s been difficult getting in touch with anyone from Lennar.

Kathy, the realtor is very nice. Denise in customer support is great. Very helpful. Ryan, Joe and Justin very nice. On walkthrough before closing, we placed blue tape in areas that needed to be fixed. When I went in a week later to get some measurements, a lot of the blue tape was lying on the floor. Some areas had been fixed and others not. I picked it up and put it back on the places that needed to be taken care of. On the final walk-through found several more things that were basically just shoddy workmanship. There was one place that was really bad on the island and I was told there was nothing they would do about it. Was not happy about it but did not let it stop me from buying the house since I wanted one in this area. I was really shocked to find out that none of the windows come with any screens, and none of the cabinets (kitchen or bath) come with any handles or knobs. There is no lighting over the island or where the dining room table would sit., only around one side of the dining and living rooms. None of these things are options you can get. You have to have them done/added at your own expense. There is no caulking between the quarter round and the floors in the bathrooms leaving a gap and this area open for water to get underneath when you get in and out of the tub. As I said, not the best workmanship for sure. Downspout runs into flowerbed at edge of sidewalk where it washes the mulch out onto the sidewalk causing a walk hazard and leaves a hole where the mulch washes out. Sidewalk has to be swept and cleaned each time it rains. ... More

My agent Bill was excellent. This home needed much better and modern fixtures.

My experience with Lennar construction team couldn't have been worse

the overall purchase was nice and there were no issues I am currently going through the process for some cabinet issues and so far that process has been great, but it is still in process. We moved from out of state and unfortunately the company could not wait an extra 6 days to do the landscaping and all of our grass is probably not going to make it and looks dead At this point this is the main issue we have.

There are things that don’t work to your needs, like cabinets in the kitchen, poor design, especially because supposedly are for older people, they should be easier to set up things…. the shower door is out of balance, so goes back to you and hits you when you are trying to get dry; the extractor by the stove is not attached to any tube that goes outside the roof, so you get all that noise for nothing, because the hot air and smoke goes back into your space …… The quality of the open and close blinders are extremely cheap and they probably will brake soon and it’ll be no way to fix it; that will be money out of your pocket; the system to stop the water in case of a ceiling sprinkler deploys is absurd, it should be one fast key that shuts off the water, not to have to go out to the street to open that heavy cover, lift it and shut off the main valve, like i said it’s ridiculous, especially if you are an older person; there is no cold water in the summer, all the water comes warm, now with the temperatures going down it’s getting better, but shouldn’t be, that means there is poor insulation where the water is passing thru those pipes…….the extractor switch in the laundry room is near the ceiling, so you have to use a step chair to set it on and off, again ridiculous system for housing people over 55 and older…. i have to say that i’m very disappointed with the building and architectural design…. ... More

Overall, the buying process was smooth and satisfactory. Unfortunately, the quality of some materials leaves much to be desired. The cupboards feel subpar, and the drywall is quite thin and fragile, with paint chipping from even minor scratches. The value for the price is just okay, given the quality of materials used. Responsiveness to issues has been lacking. There has been minimal follow-up on concerns raised, and no clear proof has been provided regarding the resolution of third-party inspection findings. The builder and team seem trustworthy and professional in their dealings.

We purchased the home when it was almost complete. While the home is wonderful and we are very happy, I would recommend upgrading the paint and carpet padding. These small things make a HUGE difference. Semi gloss in more areas would have been a much better option. The paint we have is extremely flat almost like a primer only quality. The carpet is okay but better quality padding would have been much better. I want to reiterate we bought our home when it was close to completion and we are very happy so far!

The sales people were great, quite knowledgable and very responsive. The closing team was amazing. It was the smoothest closing that we've ever been through. Our home could be close to amazing. The structure itself is very high quality and the designs are beautiful. On the other hand, the finishes are something else altogether. It is the absolute WORST drywall job of any house we have ever lived in. (This makes 29 homes) there are walls that curve as much as an inch from floor to ceiling! The finish on the drywall looks like a 5th grader did it. (There is a reason they use only flat paint!) The electrical is quite questionable. The majority of the house is wired with 14 gauge wire, yet the breakers are 20amp. (How does that pass code) Some circuits have nearly 20 devices on a single circuit. I have never put more that 8 on a circuit. Appliances, fixtures and the like must be the cheapest they could find. We are in the process of replacing most of them. Even interior door knobs stick or fall off after a month. Customer service after the sale is pretty good. The Lennar Centralized Customer Care seems to work pretty well. When we have used it, we have gotten a response within 2 or 3 days. Overall, we have been fairly pleased with everything, but it really could have been an amazing experience had they not been so cheap on the finishes. ... More