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Lennar Reviews

What Real Homeowners Say About Lennar

With an average rating of 3.7 stars, Lennar is known for building quality new construction homes. Homebuyers rate their experience based on factors such as floor plans, affordable upgrades, quality craftsmanship, and customer service throughout the homebuilding process. We've collected feedback from 21976 verified homebuyers to give you an honest look at what it's like to build a new home with Lennar. Read their unedited reviews, feedback, and complaints to help you decide if Lennar is the right builder for your new home.

Lennar

has 3.7 out of 5 stars overall

21976 Reviews

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Responsiveness 3.6

Customer Reviews

Mr ola

  • Olanrewaju A.
  • Verified Homebuyer
  • August 09, 2024
  • Indianapolis, IN

It’s a good place and a good home I really enjoyed it nice place

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 4

Lennar is a name and quality you can trust

  • Anonymous
  • Verified Homebuyer
  • August 09, 2024
  • Myrtle Beach, SC

Make the process seamless, digital and with transparent. The teams are always knowledgeable

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Lenar purchase was just ok

  • Anonymous
  • Verified Homebuyer
  • August 09, 2024
  • Seguin, TX

Lenar mortgage was not enjoyable to deal with. Had deep concerns and some issues. The utilities were a bit of a shock mostly with the water company. Our new home advisor concierge Wes, was sarcastic and not pleasant to talk too. Cell phone service isn’t good for T-Mobile I had to get a signal booster, had issues right away with AC, Sod not being installed and communication. The interior paint is flat paint and there are dribbles here and there we are still finding. Over all it’s a ok built home for the price in today’s market. I’m having a bit of a better experience now that many of the ...

Total Score 3


Quality 3

Trustworthiness 4

Responsiveness 3

Good and bad

  • Shawn B.
  • Verified Homebuyer
  • August 09, 2024
  • Seguin, TX

Easy purchase process, great price, decent house. Dirty floors when I moved in, I was told I would get a tree in the front and back yard, I have a tree in the front now but not in the back yard nor did they sod the entire backyard which I didn't find out about that until it was too late. Some fit and finish issues and my dryer breaker randomly trips when the dryer is off.

Total Score 5


Quality 3

Trustworthiness 1

Responsiveness 3

Great experience

  • Anonymous
  • Verified Homebuyer
  • August 09, 2024
  • Myrtle Beach, SC

Our new home is great. Everything was gone over with the builder. Only thing to tell others is to paint, for we had finger prints made by installers. Did receive touch up paint but it was a slightly different color.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Exelente y muy atentos

  • Edinson C.
  • Verified Homebuyer
  • August 09, 2024
  • Bennett, CO

Totalmente responsable y muy atentos ..totalmente recomendado

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Wonderful !

  • Anonymous
  • Verified Homebuyer
  • August 09, 2024
  • Henderson, NV

The Lennar sale representative was very kind, and she took the time to understand us, we really appreciate her work.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Flawless

  • Anonymous
  • Verified Homebuyer
  • August 09, 2024
  • McCordsville, IN

From beginning to end including financing smooth and flawless.

Total Score 5


Quality 5

Trustworthiness 4

Responsiveness 5

Subpar Experience

  • Anonymous
  • Verified Homebuyer
  • August 09, 2024
  • Fort Mill, SC

Overall, our experience with Lennar was subpar. The number of issues found during our inspection was alarming, but the worst part was the pushback from Lennar when it came to fixing or addressing these issues. I had to create a punch list and consistently follow up with the construction manager to ensure things were getting done. During the final walkthrough, numerous issues were discovered, yet I was assured that Lennar’s QA process would leave the house practically turn-key. Unfortunately, this was far from the truth. I even had to argue for a large section of drywall exposing the strike ...

Total Score 3


Quality 2

Trustworthiness 3

Responsiveness 3

Builder amazing, mortgage guy committed fraud

  • Sabrina S.
  • Verified Homebuyer
  • August 08, 2024
  • Henderson, NV

Our builder was amazing, and Jayden our construction contact has been so helpful every time we had any question. Meanwhile, our Lennar mortgage guy committed fraud, didn't give us closing numbers until 90 days before closing and bait and switched us by making promises about credits that he ultimately couldn't keep.

Total Score 3


Quality 5

Trustworthiness 1

Responsiveness 4

Flawless experience with less headache

  • HAGOS G.
  • Verified Homebuyer
  • August 08, 2024
  • Shakopee, MN

I really liked working with Mark from Bloomington.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great home. Rough experience with mortgage.

  • Sebastien V.
  • Verified Homebuyer
  • August 08, 2024
  • Tigard, OR

The home and sales team were great. They were very helpful. My main challenge was with the Lennar mortgage where I did not get the interest rate I was originally expected due to delays and lack of response. Then when I finally agreed to buy down the rate and signed all of the contracts and paper work then I was told 2 working days prior to closing that I could not get my rate. Very disappointed that I did not get the rate that I was expecting but everything else was great.

Total Score 3


Quality 4

Trustworthiness 3

Responsiveness 2

The stucco paint does not match what I purchased per the spec sheet

  • Brandt B.
  • Verified Homebuyer
  • August 08, 2024
  • Fontana, CA

Waiting for clarification on the above. Now my concern is after some touch up after patio construction that I may have to re-fog coat or paint 3 elevations. to fix the discoloration.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 3

Decent entry level home

  • Jane J.
  • Verified Homebuyer
  • August 08, 2024
  • New Braunfels, TX

I was so excited to find a home that fit my budget. The floor plan was perfect. The location convenient for shopping and providing easy access to local events and entertainment options. Reality set in. Quality of home, once I remembered I wasn't in the luxury market, is acceptable. Pay attention when you do your final walkthrough to minimize return visits from the trades to fix issues. Quality of appliances that were included were entry level builders models. Be prepared to buy your own refrigerator and laundry appliances. Lennar builds homes at a variety of levels. I'm sure their ...

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 3

Edgar

  • Edgar M.
  • Verified Homebuyer
  • August 08, 2024
  • San Antonio, FL

The quality of some materials are not the best for this type of construction that is a good class.I have spoken whith the people of customer care (Nikko)and his feedback has been none.I still waiting for a new number for claim and visit my home.

Total Score 4


Quality 2

Trustworthiness 4

Responsiveness 2

Home buying with Lennar

  • Christine S.
  • Verified Homebuyer
  • August 08, 2024
  • Summerville, SC

Overall, it was an OK. Experience would’ve liked to a couple of more home choices and to have a screened in patio, which I see they are doing on all the homes that they are building now and the ones that were previously built. I talked to several people, and they all have screened only a couple had to put them in themselves And the street specially in South Carolina with all the bugs

Total Score 4


Quality 3

Trustworthiness 2

Responsiveness 3

Sales woman knew exactly what we needed after a 10 minute talk.

  • Vaughn W.
  • Verified Homebuyer
  • August 08, 2024
  • New Caney, TX

We were only casually looking to move closer to our kids and grandkids. Stopped at a sales model and talked to sales lady. She listened and took us to a model nearby. Was exactly what we wanted. Signed papers the next day. Waited on home to be completed and moved in 10 weeks later.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Disappointing

  • Allyson R.
  • Verified Homebuyer
  • August 08, 2024
  • Valparaiso, IN

We do enjoy our house but the hassle and problems we have had in just the first weeks alone are worrisome. To start from the very beginning we never heard from our mortgage loan officer. We reached out multiple times and never heard anything until the day of our closing. He sent us an email only to say our mortgage lender was changing. We did our blue tape walk through a week before our closing date. They completely disregarded everything that was blue taped. When we went to our new home orientation the day we closed there was still blue tape everywhere. Mud on the carpet, cracked ...

Lennar responded:
Good morning Allyson, We are sorry to hear about the lack of communication from your mortgage loan officer and the issues you encountered during your blue tape walkthrough and new home orientation. Regarding the leaks in your basement and kitchen, we apologize for the oversight and the delay in getting these issues resolved. We appreciate your patience and are glad to hear that Scott was responsive and had a team out to fix the kitchen leak. If there are still outstanding items remaining to be addressed please send us a list of items to LennarNews@Lennar.com referencing this review so we can follow up on them. For future requests or general questions, please don't hesitate to reach out to your local customer care team by submitting an online request through your Lennar Account. This ensures your request is documented and prioritized for a quicker resolution. Sincerely, Lennar Corporate Customer ...

Total Score 2


Quality 1

Trustworthiness 1

Responsiveness 1

Not happy with overall experience.

  • Eden P.
  • Verified Homebuyer
  • August 08, 2024
  • Las Vegas, NV

Yesterday the construction guys accidentally splattered cement on our newly constructed swimming pool and the deck around it. A construction guy came but I didn’t hear the doorbell because I was in the shower. 10 min later I found out what happened and I texted the construction manager (Gerry). He didn’t even respond. I have to get someone to clean the deck and repaint the affected areas. I believe it was the responsibility of Lennar.

Total Score 3


Quality 4

Trustworthiness 2

Responsiveness 1

Great experience

  • Mark B.
  • Verified Homebuyer
  • August 08, 2024
  • Santa Clarita, CA

We love our new home. And Heros made the home buying experience a breeze.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar Living!

  • Kevin M.
  • Verified Homebuyer
  • August 08, 2024
  • Plumsted Township, NJ

We love our Lennar home at the Venue at Longview. We purchased the Saratoga model. I only have 2 issues. I opted out of the drywall repair offered by Lennar and did the repairs myself. But having to fix almost 40 nail and screw pops is unacceptable. I understand the home has to settle but screw pops should never happen. They use 1 1/4 inch screws. Their not long enough and their not tightened enough. Nail pops are a given but screw pops should never happen. Secondly the installation of the Shaw Sunkist hardwood flooring, specifically when it comes to applying the adhesive has to improve. ...

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Great

  • Rodney P.
  • Verified Homebuyer
  • August 08, 2024
  • Chula Vista, CA

Overall great experience, thank you for giving me confidence and believing in your company.

Total Score 5


Quality 3

Trustworthiness 5

Responsiveness 5

Mediocre at best

  • Zachary T.
  • Verified Homebuyer
  • August 08, 2024
  • San Antonio, TX

Heavily implied sod and trees would be delayed until I was able to arrive at the home. Told it would be documented. Neither happened and there was no follow up on the matter. Trees were replaced but sod left to me, which will cost me $8k out of pocket to replace. Multiple breakers keep popping and have to keep submitting work orders. Garbage disposal never worked. Dishwasher stopped working. Wasn't told there wouldn't be window screens. Multiple areas still need touch up paint. Multiple areas weren't cleaned from paint droplets. Overall feel I was taken advantage of and not properly assisted ...

Total Score 3


Quality 3

Trustworthiness 1

Responsiveness 2

Would be happy to use them again but you have to be on top of things!

  • Emily B.
  • Verified Homebuyer
  • August 08, 2024
  • Mapleton, UT

Love our new home! Lennar is good but you still need to make sure you’re on top of things. We had a lot of items that needed fixing in our walk though and even after they didn’t get everything- you need to be really diligent. We had some things come up after we moved in that needed fixing and Lennar has been really great about it. Very quick about fixes. A couple things are clearly pretty cheap like the carpet and the fake tile in the bathrooms but some other items are higher quality like the cabinets and hvac system. Over all we felt we got a great deal using Lennar and would recommend them ...

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Everyone very personable

  • Michael W.
  • Verified Homebuyer
  • August 08, 2024
  • Hockley, TX

Had an amazing home buying experience. Leo was great along with the sales team

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

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