Lennar Reviews

The process was very stressful. No one would answer even when deadlines were coming up. It was constant pressure to sign contracts. Felt forceful. We almost didn’t go through with purchase. The house is nice but cheaply made with lots of issues. Overall a 3/5 recommendation. Still working out issues after 2 months. Overall I am happy to be in a house but the process was a 0-1 star to obtain this house.

Since moving in, we have discovered a lot of subpar Building practices, craftsmanship, and quality of materials. Although addressed with the local customer care team, our backyard is a swamp. Cabinetry finishes failing from a poor cover-up of damage Prior to delivering the home. The subgrade siding material is flaking off on its edges. Our floor is sinking around the entry to the garage. Just to highlight a few of our issues. Starting to feel a little bit like we were scammed a bit.

We had a house already with Lennar that was great quality and a great buying experience. We chose to upgrade and it has led to a great deal of disappointment although the house is exactly what we want. The amount of sloppy work that was done is highly disappointing. What was even more disappointing was being charged $16,000 for delaying a closing when the house was done earlier than anticipated and yet almost nothing on our punchlist was completed. We are now we are having to open warranty tickets for punch list items, have our workdays disrupted when all of this could’ve been done off our punchlist prior to closing on the house. The house sat empty for 3 months and punchlist items were barely touched. It seems strange to me that the house was done 2 1/2 months early, we paid an inspector to come walk through with us, we provided a punchlist of items to be fixed and yet we were pushed to close, charged when we didn’t and nothing was done. My workday is now continually disrupted, and I’m having to restart efforts that require my attention at work because of the disruption. ... More

I was looking to purchase a home early this year. I went to another Lennar community where an agent named Blanca helped me. After deciding that community was not a fit for me, I decided to look at other properties. After letting her know my budget and also timeframe, she kept pushing for an earlier date, to which I didn’t feel comfortable. I decided she was not a fit, because I wanted someone who understood my timeframe and knew I wasn’t interested in spending thousands of dollars more since I was still leasing an apartment. After finding Falcon, I went for a house there. The process was smooth, until the walks and inspections took place. Lots of items needed to be fixed and also there were items that seemed rushed and quickly done, just to get it out of the way and fulfill the closing time. In addition to that, 6 days prior to closing, the Lennar office removed incentives from the sale and increased my closing over 5k more. Unbelievable! They even told me I could stop down from the sale when I said that was not right. After going back and forth during several days, they were able to correct some of the incentives. That was such a nerve-wracking week filled with tons of emotions. It was extremely stressful to say the least! Then, at the last minute, they said that blinds didn’t come with the house, even when I had in writing by 2 people from the company, that blinds came with the home. They told me no. That’s a very deceptive practice. The last thing that happened, on the day of closing, I went to pick up the keys of my new home and the person who was in the office, was the manager Blanca, who in a very condescending and harassing manner asked me why I didn’t put her as my agent, if she was helping me at the beginning. I felt very threatened by the fact she was telling me this as I was picking up my keys. Instead of congratulating me on my home, she was complaining to me that she didn’t pretty much have my sale. That was crazy! What an experience! I hope Lennar gets it together! ... More

I’d to thank sales consultants Jeff Symon’s and Jaqueline Stairs for helping us land our home in the West Shore of the Rockpirt Ranch community. MLO Renee Darling and processor Lena DuFour did an excellent job keeping me informed and bringing this loan/home purchase to the finish line. I’d also like to give a huge round of applause to customer care representative Arthur Castrejon. He did a spectacular job on the walkthrough and spotted and tagged things that needed fixing before we did and has been available to me after closing when I’ve had questions on things around the home. My family and I appreciate you all, keep up the great work! ... More

Súper bien la compra de mi primera casa . la recomiendo esta constructora le doy 5 estrellas. por la rápido que se realizó este proceso todos los que hicieron posible este paso tan importante. muy bueno . realmente si se puede. gracias

We recently purchased a unit at Eagle Ridge. While the process of purchasing the unit was fine, the experience after escrow closed was very frustrating. While our customer service rep, Jessica, deserves at least 5 stars for all she did to take care of the items that weren't completed by the close of escrow, the trades were less than responsive and often didn't complete their work properly. I believe there is a serious communication problem between the trades and Lennar. Now that we are more than 2 months post-closing, I believe that work is almost finished. Hopefully, they have done quality work. Time will tell. ... More

Our salesman, Norman, kept trying to sell us something we did not want and, although, we were #1 on a house, we walked in on a conversation with another prospective where he was about to sell them the house we had been promised. We were just waiting for the house to be released to put our money down. We have had trouble getting warranty work completed. We had a private inspection done and some of those issues, which were supposed to be addressed before we moved in still have not been completed. One guy forgot the paint he needed, said he would close the ticket and reopen it when he got back so he it would look like the work had been completed. Work still has not been completed. The list goes on. ... More

Amazing experience as a first-time homebuyer! Every representative we worked with was incredibly responsive and thorough in answering all our questions. I highly recommend using Lennar. Thank you to everyone for helping my fiancé and me find a beautiful home.

Didn’t do a good job and had safety issues in the building, in spite of me constantly pursuing they didn’t fix the issue and just ignored it. Very unprofessional behavior from the management in addressing my concerns

Lennar's workmanship is surprisingly sub par. This is truly a production home and that is what you get. There are such minor design features they missed that would move their home from below average to top notch but unfortunately, Lennar's home design team must be novices at best to have missed such minor things in their floor plans, at least in the many plans we reviewed. The community was the selling point for sure - NOT the Lennar home. We wanted to be in the community and had very limited home design choices with Lennar within our budget. If it wasn't for that, we would never have chosen Lennar. I wish I had a home designers ear to give them a few, low cost, home design pointers that I'm certain would definitely increase their home sales by a lot. Additionally, none of the "walk through" items were addressed as was supposed to be the case during that one week before closing. Also, the response time to issues raised . The masterbath tile design was not at all what was indicated it would be and I'm still dealing wit that. Overall, not a good experience at al. MI Homes and Mattamy have MUCH. better workmanship. Unfortunately, they did not build in the community we were looking at. But, highly recommend them over Lennar unless you are looking at their 55+ community homes, which seem to be of better workmanship and quality. I gave it 3 stars in the "value for the price" only because of current price trends and in the location we bought (Mirada). The home we purchased was a good value for the size of the home, comparatively speaking to other homes on the market. ... More

The website has tons of information as your house is getting built. You get to follow along every step of the way. I was able to see my house every week after I closed. And I love how the website gives detailed information about how to take care of your home. Very good experience from a first-time home buyer. My agent was great but I wish you was just a little bit more involved in the closing. I've even known some people to get small gifts from their real estate agents.

It was very difficult working with Michelle to be honest. This is our second home and there is no comparison with how great tri point was with purchasing and any issues we have had. There are some things that we went through with Brian during the walk through who was great, however when michelle handled our second walk through she was very dismissive and inattentive to our concerns. Anyway we addressed was a straight no without looking further to the issues. Our dishwasher was broken inside- the parts are unattached, the whole dishwasher can be removed it was never properly assembled and when we addressed this her response was we have to reach out to GE as it was not brought forward during our walk through- how would we know to run the dishwasher during our walk through Also other concerns and issues we have had it seems like the other representatives like Corina and Brian at least attempted but Michelle was just very frustrating rude and inattentive to deal with which did not make our experience pleasant. ... More

Very happy with home. We got what we paid for. Very comfortable no issues at all. Everything works right so far. Move in June 2024 I recommend the value of the home. But service after purchase was not good at all. I had to go to office few time and every time felt like I was just bothering not friendly at all. Overall I love my home neighbors are great so far.

My wife and I could not be more impressed with how the home buying experience we had with Lennar went. Lennar was in constant contact with us whenever an issue popped up. The whole process took a bit over a month from start to finish. The house is amazing. We couldn't be happier especially being the first home buying experience. Thank you Lennar for everything that you do.

Hi .I did buy my house .your seller krystin.is a terrible.and not professional that all .I been asking my s row papers since 2 months ago..also the mail box keys .I just get it after 2 months. I been asking .email.calling..krystin.and also marcos manager of hoa ..this 2 person are terrible .and Kristin now said that I dont speak inglish..I hope is not cause iam usa citizen latin...cause I just want my scrow papers.and pool key..and lennar costumer service...there's one more thing I have to say I been asking also one repair .and only robert the builder contractor is the one who answer

Love the model we chose with the floor layout. Kitchen appliances are top of the line . The response from the warranty agent with any of the few issues we have had has been great and very helpful.

I have had a good experience with Lennar representatives. A current problem is being corrected and the communication is in a timely manner. The homebuying process was good.

wost experience of my life. I was stressed put until the day I moved. From pre-approval nothing changed for me financially, but I had to keep submitting letters saying how I'm going to pay my mortgage. Nothing changed for me financially, I would not recommend this experience to my worst enemy.

Positive experience. Sales team was very helpful

Did not enjoy the house buying experience but have very much enjoyed living in the house.

I’ve always heard Lenar doesn’t have the best workmanship and I can see that for myself. I’ve complained from the realtor to the builder to the person that did the phone call check about our patio large step entrance. Hoping some easy fix in the future would prevent falls and injuries. I was told they would send someone out but no one came.

After I moved in, I’m happy every day!

We purchased a POND VIEW for an additional premium and after closing a 6 foot privacy fence was installed blocking any view of the pond. Lennar knew they were installing this fence but waited until all units were under contract before doing this. We would never have purchased this lot if we knew we paid to look at a high white fence for the rest of our lives. I'm also sure this review will never see the light of day!

Buying a new house from Lennar at 8356 Aurora Ridge Ave, Las Vegas, NV 89147, has been an incredibly satisfying experience. From Lennar's mortgage service to the final day of moving in, every step was handled with utmost professionalism and efficiency. Each department of Lennar agents and representatives demonstrated exceptional professionalism and patience. They answered all our questions and queries promptly and thoroughly. For instance, on the final day of moving in, we identified some issues with the front door, some wall cracks, and cleaning problems. The construction manager promptly addressed these concerns, and the issues were resolved the next day with perfect efficiency. Additionally, Lennar's warranty service is commendable. After moving into our new home, we discovered that the powder room exhaust fan was not functioning. The warranty service team promptly sent out an HVAC service technician, who resolved the problem within a week. We are extremely proud of Lennar's service. If anyone is looking for a reliable builder for their new home, I absolutely recommend Lennar for their dream house. Best regards, LiWei ... More