Lennar Reviews
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What Homeowners Have to Say About Lennar.
Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 21144 homeowner reviews to learn why they are the right team to build your new home.
Customer Reviews
Ron
- Ronald C.
- Verified HomeBuyer
- May 24, 2024
- Azle, TX
They were great though the process went realy fast had to close in 3 weeks
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
happy so far
- Anonymous
- Verified HomeBuyer
- May 24, 2024
- San Antonio, FL
very please with customer service, Very quick to response to issues
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 5
Half finished - no responses
- Jeffery W.
- Verified HomeBuyer
- May 24, 2024
- Las Vegas, NV
I've had a few issues that nobody can address and I'm getting tired of reaching out. Crap quality
Lennar responded:
Good afternoon ...
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Great Experience at Beachwalk
- David B.
- Verified HomeBuyer
- May 24, 2024
- Calabash, NC
We recently purchased a new Lennar home at BeachWalk in Calabash, NC. The buying experience was very simple since we were cash buyers. Basically we selected our home, put down a deposit and waited for it to be finished so we could get our inspections. It was a very easy process and there was good communication with Lennar and our project manager. We closed and moved in on time and are very happy with our purchase. After 2 months in our home, we are still content and are seeing the homes under construction selling out fast in our neighborhood. I’d recommend Lennar and their new homes to anyone ...
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lennar lender
- August T.
- Verified HomeBuyer
- May 24, 2024
- New Caney, TX
More training needed between lennar mort and the sales team. Different options and incentives were originally offered until signing then withdrawn
Lennar responded:
Good afternoon ...
Total Score 2
Quality 2
Trustworthiness 2
Responsiveness 3
My Lennar Monroe
- Elise L.
- Verified HomeBuyer
- May 24, 2024
- Westfield, IN
I love my new home, the layout is great and it's a good fit for me. The community is wonderful, with many planned activities for residents. A special thank you to Dominique P for her continued support, even after the buying process was completed. I think Osborne Trails is a great place to live.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Heidi
- Cara G.
- Verified HomeBuyer
- May 24, 2024
- Wildomar, CA
Had a great experience, love my new home. Heidi was very responsive and helpful.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Couldn't be happier. The team a lennar was top notch.
- Steve F.
- Verified HomeBuyer
- May 24, 2024
- Fort Worth, TX
Overall experience was great. The finance team was always will to answer my million questions. Lol.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Terrible home buying experience
- Zacary B.
- Verified HomeBuyer
- May 24, 2024
- Winter Haven, FL
I highly recommend RUNNING away from any Lennar neighborhood. This is a joke of a home buying process and they should be out of business.
Lennar responded:
Good afternoon Zacary,
We are sorry to hear that your home-buying experience was not up to your expectations. We take all feedback seriously and are always looking for ways to improve.
If there are any general questions or warrantable issues, please do not hesitate to contact us by submitting a warranty request online through your Lennar Account. This ensures your request is documented and prioritized for a quick resolution.
Sincerely,
Lennar Corporate Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
BUYING EXPERIENCE
- Shanell R.
- Verified HomeBuyer
- May 24, 2024
- Essex, MD
During the buying experience I was displease to be told by my salesperson, Michael that i could not choose anything with regards to my home to include the lot and that I had to take what was given to me. In addition I requested a water view and was told that the remaining homes were sold and that wasnt true. On my first walkthrough with David he suggested that I ask my salesperson about rebates for my home and Mike told me he had no help for rme. Finally during my final walk through with Derrick the intrusion detector/sensor was discovered to not have been installed and he said he would have ...
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 1
Beautiful Home
- Thomas P.
- Verified HomeBuyer
- May 24, 2024
- Menifee, CA
Honestly, we were hesitant at first but eventually as we got through the process and was so fortunate to secure financing, we had a wonderful experience. The Lennar team did a wonderful job keeping us updated, addressing concerns, and ensured we had a smooth closing process.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
My second purchase of a new Lennar home.
- Carolyn G.
- Verified HomeBuyer
- May 24, 2024
- Lewes, DE
I purchased a Lennar home that was already completed do to timing issues with the sale of my home. Doing this on my own for the first time, I sought out Lennar because of a good experience in VA with a Lennar home we bought in 2017. I’m enjoying my new home and everyone at Lennar and their suppliers has been kind, courteous and responsive to any issues or questions I have had in these first two months.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
ok
- Anonymous
- Verified HomeBuyer
- May 24, 2024
- Raleigh, NC
Not that Good! Not that Good!
Lennar responded:
Good afternoon, I am sorry to hear that we did not meet your expectations.
For general inquiries or warranty/service requests, please don't hesitate to reach out to our customer care team by submitting an online request through your Lennar Account. This ensures your request is documented and prioritized for a quicker resolution.
Total Score 2
Quality 3
Trustworthiness 1
Responsiveness 2
Nothing short of amazing
- Brian D.
- Verified HomeBuyer
- May 23, 2024
- Summerville, SC
Everything from start to finish was on point, easier than buying someone else’s issue, highly recommend new construction
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Over all I am pleased there have been a couple issues.
- Michael F.
- Verified HomeBuyer
- May 23, 2024
- Fontana, CA
Over all I am pleased but there has been a couple issues.
Total Score 4
Quality 3
Trustworthiness 4
Responsiveness 4
MJ was fabulous
- Elizabeth J.
- Verified HomeBuyer
- May 23, 2024
- Las Vegas, NV
MJ was fab. She was very friendly, professional & thorough.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lemoore
- Anonymous
- Verified HomeBuyer
- May 23, 2024
- Lemoore, CA
Did not contact you on the phone to ensure you want to lock in your rate. Only contact made was all through email. Made changes to the floor plan after signing and completed a final walk through. Baseboards cracking.
Lennar responded:
Good ...
Total Score 2
Quality 2
Trustworthiness 2
Responsiveness 1
Everything went smoothly
- Salvador T.
- Verified HomeBuyer
- May 23, 2024
- Yorkville, IL
Had no issues and we feel satisfied eith the house
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
New home in Sweetgrass
- Margaret J.
- Verified HomeBuyer
- May 23, 2024
- Summerville, SC
Lennar and our realestate agent were very helpful in the purchasing process and we had to buy remotely as we were in Europe. I love the house, the primary bathroom, high ceilings and porches. I am disappointed that we have no amenities or pool nearby. Hoping for mega pool to be finished, Publix and golf cart trails. Trees are a necessity. Desperately need trees on our street. But we love the spacious home and alley fed garage.
Total Score 5
Quality 4
Trustworthiness 4
Responsiveness 3
Home buying and warranty service
- Brian H.
- Verified HomeBuyer
- May 23, 2024
- Fort Myers, FL
I was skeptical initially as there were lots of negative reviews. I have to admit my experience was nothing short of awesome. Everything they said they would do was done, and any issues that we had were promptly addressed. What really got me was when I asked about the previous negative reviews, they acknowledged them and stated that there were issues especially during the pandemic, but I liked that they didn't deny our try to redirect. My skepticism disappeared. I have been very happy with everything, and it was far better then I expected. Thank you lennar for owning your product and doing ...
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
AVOID!
- Chenhwa L.
- Verified HomeBuyer
- May 23, 2024
- Bonney Lake, WA
Very difficult to get questions answered. Need to figure out myself to deal with several associates to get issues resolved. Spent lots of time to find mail box key. Buying a house should be easy like before dealing with only one agent; all issues got resolved quickly and effectively. ONE STOP SHOPPING makes life much easier . My worst house purchasing. Avoid!
Lennar responded:
Good afternoon ...
Total Score 1
Quality 4
Trustworthiness 4
Responsiveness 1
cheap workmanship
- Daniel S.
- Verified HomeBuyer
- May 23, 2024
- San Antonio, TX
I walked into a home I bought online and when I did see it in person I was not happy, there wasn't any grass in the yard, and inside it's as if it was done by a someone in a rush and was cross-eyed, I woke up to a pile of ants and a few spiders and when I went to talk to someone about it was told that it's my home so I would have to deal with it, and this was after living in there for 3 days, a front driveway that has a crack across three panels that I still have to pay full price for, no back pad that I can grill on, cabinets that hits the walls and flooring that was done without care, ...
Total Score 4
Quality 2
Trustworthiness 2
Responsiveness 3
Terrible home orientation
- Seyed S.
- Verified HomeBuyer
- May 23, 2024
- Anaheim, CA
The mortgage and sales people were great and very helpful, however the home orientation experience was nothing short of horrific. I asked for fixes that to this day have not been implemented (almost 2 months after closing). My home orientation person seemed to be completed ambivalent to our needs, would not respond unless repeatedly contacted. We did a home inspection report and it literally took a month for this guy to finally address the issues (1 still hasn't to this day) after repeated attempts. I called the main call center and asked specifically to be assigned to a different home ...
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 1
Sloppy work.
- Alicia M.
- Verified HomeBuyer
- May 23, 2024
- Catawba, NC
Throughout the entire home the paint and trim job is terrible!! Extremely sloppy. A brand new home should be perfect. You can see they don’t really care to do their best which was extremely disappointing. 1 month in and we have nails popping out through the dry wall. Every day I find more and more imperfections. And flat paint throughout the entire house is ridiculous. I would have paid more just to have better paint. At the end of the day I chose Lennar homes because it’s the best bang for my buck right now.
Total Score 3
Quality 1
Trustworthiness 2
Responsiveness 1
i need my door adjusted
- Alfred W.
- Verified HomeBuyer
- May 22, 2024
- Summerville, SC
i need my door to be adjusted
Total Score 4
Quality 2
Trustworthiness 3
Responsiveness 1
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