Lennar Reviews

We’ve moved in since 2/15, roof inspection for inverter done on 3/19, I called and emailed many times to get Docusign for interconnect, there’s response, the number we called are super busy and chatbot told us to be patient. This is ridiculous since we paid for solar panels, I never experienced such bad customer service. I would not recommend my friends to buy Lennar due to Sunnova experience.

Lennar home purchase experience was good. However, the quality of material and the workmanship is sub par. There is clear evidence that Lennar has tried to cut cost to sell homes for cheap and new homeowners would have to bear that cost. For example, in our home in the backyard the there is a big dirt pile incline by the fence that reduces the RV park space and furthermore I will have to pay thousands of dollars to build retaining wall there. Similarly the quality of paint in the house seems low quality,

They are outstanding builders, but they need to correct some issues, insulation on the walls

We love our floor plan. Many items are low quality. Appliances, cabinets. The inability to make any changes is frustrating. Love the neighborhood design Lennar has done.

This home feels like a dream for us. I always wanted to buy a home in Spancer hill once it was launched. I am happy with this home but I believe this home has been super rushed. Finishing is poor. Every appliance has some issue or the other. The most concerning is the insulation in my kids room and the master bath where temperature goes down at 61F with a thermostat of 70F. I have raised it to customer service team. Hope it’s resolved to my satisfaction and I can come back and review again.

The Home we purchased is a Lovely Home. There are a few problems we encountered, like there is no separate switch to for the Porch Light and The Outside Light over the Garage are on the same switch, and there is not switch in the garage for the outside light over the garage. I replaced the Light outside over the garage with our Ring Camera Spot Light, and our Porch Light has to stay on 24 hours in order for our Ring Camera to work. I asked and they are supposed to check and see if it was in the plans for a separate switch to be installed. The Front Door is not measuring 3'0 or 36" wide because my Screen Door is not mounting correctly. I Love my Home and Wish they would fix these minor problems. ... More

We went to tour the division just to see what they were like and it went from a tour of new homes to essentially a car sale. I don’t mean that in any bad way, but that was the closest kind of transaction I can compare that too. Working with Michael we were qualified for our new home and thus began our journey to becoming homeowners. We were then assigned Matt to get all of our required loan documents in order. Once everything was collected we were good to wait until the closing and cash to close transfer. The signing was very quick and painless.

Never finished cocking in restroom And grass installed was very poor all dry and died

The lending process went very smoothly and fast. We love our home but we experienced a lot of poor workmanship in the quality of the home. It took over a month to address all of the repairs that needed to be done.

I don’t know. There are more restrictions on what we can do with our house yard. I want to make it mine not look like other houses. The salesman told us we could do that and it wasn’t until later we found out we couldn’t. It’s taking a long time to get the clubhouse finished.

Thank GOD, and Lennar I got it , a dream, it is a good experience to be the first time, now I’m calmed , quite, fine, de-stressed, I appreciate all of you for your help Lennar team.

Carter Benson in sales at Eastland has very poor communication skills. As soon as he gets your deposit he will ignore your texts, calls and emails leaving you to have to reach out to other team members to help you. He will lie when you finally do get a hold of him to get you to stop reaching out to him. For 3 months this man has been lien saying a washer and dryer is being shipped to my home which was promised in my closing of my new home. He now won’t reply to my text messages and avoids me when going to the sale home. I’m not sure why he won’t just be honest and say he messed up and it’s not coming. But Cody Hester my down officer was awesome he helped me with everything even the things during the process Carter was supposed to. I would recommend him to anyone. Also the women who was at my closing was the sweetest I can’t remember her name. ... More

It would be great if Lennar play a key role in quality check; we personally ran into multiple hassles due to poor quality inspection after completion of each area.

Sales rep Ana was awesome

Great and nice people to interact to as professionals

It’s a great upgrade in space and amenities but the quality of materials and work are shoddy at best. Sprinklers installed 6” above ground if they aren’t laying on their side, semi gloss trim paint where they did t bother to mask so when the light hits it you see it all over the walls too. It’s appalling that they get away with this level of work. And we’re paying for it.

Overall very happy with our new home purchase. There are some minor issues that we have to take care of since the house was a former model home and purchased “as is”. Quality of tile craftsmanship was only average and paint splatters have been found all around the home on the hardwood floors. It does clean off but the cleaning crew that prepared the home for us was subpar. The baseboards and window sills were dusty and corners had cobwebs. Items that made the walk through punch list were handled and fixed quickly. We love this home and are comfortable that we will be here for many years! The people in the community are friendly and welcoming. Continuing construction is a little noisy and yet expected. It should clear up soon! ... More

Our new townhome was a great value in a wonderful neighborhood.

The staff at Lennar are wonderful and the buying process was made as simple as possible. The real issue that Lennar needs to work on, is the finishing work and hire contractors that deliver a much higher quality of craftsmanship than they do today. We had a terrible walk through and closing experience due to the bevy of unresolved items that our project manager didn’t handle. If Lennar had a quality coordinator to review and follow through on work prior to presenting a home to a new owner it would greatly improve the process in our opinion. People shouldn’t spend this kind of money on a home , and then have to chase down and work with the Contractors to finish things that should have been done prior to closing. Good luck. ... More

Lots of problem with new builds

This is the second Lennar home I’ve bought within four years. From my experience, Lennar has greatly improved their services. I do like the educational videos, and their process for warranty requests have greatly been improved. I do like my home, but workmanship still has a lot to be desired. For example, my pavers at one spot keep collapsing, and I have noticed that there isn’t as much as a speck of the white polymer sand applied on the surface to fill in the spaces. As a result, the spaces are enlarging. I have had a couple tickets called in for repairs in certain spots, which were done, but the issue keeps resurfacing. I am confident that Lennar will have a permanent solution for the pavers. After all, curb appeal is an introduction to one’s home. Overall, I believe that Lennar is trying to have their customers feel satisfied with their purchase. ... More

The sales lady was great. The man in charge of the build was great. Both super friendly and made the process tolerable. It was much better experience than we had with Ryan Homes. Decent value with the fence, blinds, sod, and watering g system included. Quality is a concern - back door leaked, water bib not put on correctly so it blew the control valve out. Other small things that are frustrating on an expensive house. The garage is barely long enough for our cars so it is really tight and for as much money as we paid, that is unacceptable. Some fixtures are cheap. Again, some nice features but others belong in a house that is half the cost. I think we overpaid so the value is just not there and to be disappointed with the garage, with cut corners, and other things just does not lead to a good value in my opinion. ... More

We love our new home and the buying experience was a breeze. Starting with Merry. She’s always available to answer questions. The only downfall have been the touch ups and repairs we need. 90% of which were pointed out on our initial walk through. It’s been almost 2 months since we moved in and only 2 repairs have been done. Some repairs have done more damage. The heat didn’t work and there was no thermostat prior to moving in. We were told they would be fixed. Wall are thermostat is so dirty from installation. Heat didn’t work after moving in. When they finally fixed it, the attic access is so dirty. We have endless repairs to be done. ... More

Everything went very well but they are taking long time to come fix when infector put green and blue taps in the house to fix it. Its been 2 months and we are still waiting for it

Purchasing the home we had an excellent experience. Once closing was completed and the punch list needed to be addressed our texts and phone calls are not being returned. The repairs are not being addressed and it’s been almost 60 days.