Lennar Reviews

The house was realy well done, but theres some things that are not fixed and the house is now in use. Like garbage boxes, front door, painting etc.

The purchasing process including using Lennar mortgage was wonderful. My issues began when I closed before a few things were repaired and almost 2 months later I still have issues that haven’t been addressed. My contact was moved before the issues were resolved and customer service has stepped in to try to help. I am super frustrated at the communication post sale. I was not shown how anything worked in my walkthrough nor was I given any information. My precious new construction purchase was much better post sale. I am at this time confused as to who to go to for what and am frustrated that I still have a couple things that should’ve already been taken care of. I love my new home and sales and financing were wonderful. Post sale has been very disappointing. ... More

The quality of workmanship is not there. It feels as if they were rushed or just simply didn’t care and the construction manager was not very nice to work with.

Our experience with our sales rep, Cheryl, was outstanding. She is super responsive and kind, and went out of her way to answer all of our questions. It's clear that she has a great relationship with the community. Scott was very good throughout the mortgage process. As for the builder, even though we had hired a private inspector before drywall and at final walk through, there are still flaws in the door frames (chinks), baseboards (big chinks), and floor planks (defective) that need to be addressed. The flaws that the inspector did catch and that were ultimately addressed were glaring and should never have even been present in the first place from a quality standpoint. Lack of attention to detail was evident here and there. Our refrigerator water wasn't hooked up on installation (since repaired but with a lot of effort and confusion). One of the drawers in the kitchen wouldn't close (it's now on order). One of our biggest issues was with the plantings (completely dead plants that we've since replaced at our own expense) in the front and the sod still has dead spots and those areas need to be replaced. Thanks for hearing us out and hope these final issues can be addressed. ... More

Before we moved in we pointed out a problem with the kitchen cabinets and a drawer in the bathroom. Parts had to be ordered, then an appointment made in early July was made to fix them. Nobody showed up for the appointment. We discovered we have no key for the back door in the master bedroom or to the door leading to the garage from the house. Waiting for keys. Weren’t told about bug spraying company that comes out monthly? Something about putting our front door on Wi-Fi? No thank you.

Actually purchasing the home was a great experience. Felt like we were always involved and updated. Home was built very quickly and generally we love the home. Our issues started immediately though and there have been many problems we have found over the first month. Some of the issues have been resolved and some we are still waiting for a response from Lennar on when these issues will be fixed. Being a brand new home and for the amount we spent on the home would expect a much higher quality of work and quality control process from the builders before they ever let us move into the home. Lennar has dealt with most of the issues its just a waiting game on when they will show up and get things resolved. Happy with home but people constantly at the house to fix issues is not a great look. ... More

My builder was always courteous and prompt whenever I had questions. Many things went wrong that were out of his control. One thing Lennar needs to change is offering a way to get prompt service for appliance issues since they are providing the appliance package with the home. I have been waiting over 3 weeks for a repairman to come look at my ice maker and I had to call him myself through GE.

Great experience with Terrance keeping me up to date on the completion date. Construction Manager useless everything he said he would fix before closing was not even touched (walk through was 5 days before closing). Place was not clean construction post and permit box left on front lawn, 5 gallon bucket of joint compound left in garage pieces of concrete left all over the place. It was not a great first look when pulling up to a new home. The reason I only gave trust worthiness a 1 is Actions or lack of action by your construction manager.

We were buying site unseen and Cody and Rick were absolutely wonderful! The whole process went very smooth. We would give them both a 10!!!! The thing that did disappoint us is some of the workmanship in our new home and also with the cleanliness of the home. I do understand some of it was because we moved in during the winter but still very disappointed.

Some parts of the house were built with exquisite quality and worksmanship. Other parts were just...not The sales department agents were extremely helpful, friendly and professional. At no time did we ever felt lack of honesty or transparency. More importantly Lennar's agents response to remedy the issues have been above and beyond, It changed our perspective of the whole experience.

There were a few open issues when we were closing the house. However the construction manager Edward was very lousy and didn't take care of all these open issues once the closing was completed.

My Lennar realtors Gina and Cathy where amazing to work with. They really help me through the whole process and contacted me in a timely manner any time I had questions or concerns. Tara my Lennar lender was also great and very helpful. the over all home is wonderful and I am very happy, my biggest disappointment is the paint quality I was told it was going to be Satin but its egg shell an nothing wipes off the walls. its very frustrating building a new home and already need to paint so it will hold up longer over the years and be easier to maintain. I have had to have several other small things fixed and the contractor and team where great to work with. ... More

Mortgage/ home buying process was great. Did have some issues upon moving in that I am having issues getting resolved.

We chose Lennar because of their reputation. I never owned a Lennar home before. My last few home have been new builds with DR Horton, Ryan and now Lennar. Overall the home is nice, I believe the craftsmanship could be better, drafts around winds and doors, drywall dust everywhere, paint splashes all over the tile and flooring. When you pay $400,000 for a home you expect better, especially a brand new home. The customer service could be better also, when you are in the home buying process everyone is your friend and wants to help, but once you get the keys after closing it's hard to get responses and help. I never received my HOA docs until a week after closing and I thought by law you are suppose to receive them a week before closing to review. So things like that, I didn't like. Lennar has been in the business for many years so amateur mistakes like that should never happen. If you are going to buy a Lennar home, keep notes and stay on them to get answers and results, especially HOA related issues and documents. I think they are getting to big for their britches and the customer service has paid the price! ... More

Our overall experience with Lennar has been good. We are very disappointed in their choice of materials for the faux stone on the exterior which didn’t allow application of the stone per architectural drawings. They left a 5” gap at the bottom leaving exposed foundation. We are also disappointed that the vanities they chose in the bathrooms have no drawers. Extremely inconvenient. We closed in October and still have 5 incomplete items from our punch list. Make sure everything is completed before you close.

There’s no quality control a lot of defect needed to repair after moving in, materials that were use are not consistent with other homes within the community, no feedback from construction manager when questions were ask about the house.

I absolutely love my home. As the house settle I am starting to see a lot of things that needs to be repaired. When I put a request in for service the customer rep responds in an appropriate time frame but the contractor takes for ever to come out and fix the issue. I have been in my home now for about 45 days and it is a little frustrating to have to constantly reach out to customer service to send someone in to correct the issue. I paid to much money not to have quality workmanship.

The Salesperson that sold us this house and our last home was excellent. GC was great goes out of his way to solve problems, but he shouldn’t have to deal with a lot of these issues as the subcontractors should do a better job. The materials and workmanship leave a lot on the table. I have sheet rock issues, walls have waves in them, ceiling where HVAC Vent is has seem cracking . Finish sanding work is horrible. The home was spray painted and many areas weren’t finish sanded but we’re still painted. Didn’t clean the floors or walls before painting and dirt in paint on finished walls. Some of the door moldings have small chunks out of them. Door sills had over spray with dirt in them. Silicone sealing is messy .Concrete floor under bathroom linoleum has a hump in it. Couldn’t hook up dryer vent as piping wasn’t installed right in wall. As purchasing a Smart home I have a big utility box in my Master bedroom . There are wires in the closet that seem to go no where as they are not hook up. As well as a orange tube hanging in it with nothing in it. Why have a huge utility cabinet for a smart home with nothing hookedup in it but 2 cable wires. Toilets were not siliconed to the floor and wound up with ants coming into house from under both toilets. We love are home and the people associated with the sale process and the GC goes above and beyond. But the materials and workmanship quality in this home are not what we expected. Will be contacting warranty rep shortly to try and get some of these issues addressed. ... More

The builder that I had on my property, was always available and very prompt and concerned about my issues

It was a great home buying experience.

The buying experience was great. The product needs some improvement. Some of this is your design people's issue; 1. Exterior wall mounted light fixture design is too low. Hit your head when you walk out the door, turn to the driveway. I'm only 6'-0" tall. 2. Tankless water heater (aside from it's questionable functioning) is mounted on the opposite side of the house and father to the front away from where the bathrooms are located... so it takes a long time for hot water to get to the usage point. Finishes: Perhaps the manner in which things are done is the problem,. There is no need for quarter-round floor molding if the flooring is installed before the baseboard. The finish work on the baseboard and quarter-round is wretched. There is pain on the flooring almost through out the house because painting the trim was the last thing that was done. The landscaping at the front of the house is horrible for a number of reasons: plant choice and placement. Rain water does not drain away from the house at the back of the house. The area at the juncture of our neighbor's property in the front has a conglomeration of stuff (street light (which has never worked) transformer, two water meters and a six inch plastic pipe stick out of the ground three feet high) that was never finished once the sod was in. Looks like crap. I fully realize labor is tough to get and due to the massive amount of construction going on in the area getting the trades to take care of these things properly is a tough Job. But ... this house was listed at $248K last June. We bought it at $305 with no upgrades in July. I expected a much better job on the finishes for that amount. ... More

House is a great layout. There are little issues in the house.

Master bathroom is the same size as the guest bathroom. And there are no linen closets.

Great experience with Lennar have no problems so far!!

Lennar do not use the best even middle of quality or workmanship and materials.