Lennar Reviews

The sales representative was excellent. He always immediate addressed our concerns. I did find the closing process quite confusing. New information can being forwarded to my email without explanation. seemed to be a very confusing process with lack of overall direction.

Sales team is excellent and good communication John is very helpful.

We recently moved into our new home in Waterwheel–Coastline/Hilltop in San Antonio. The sales and closing process was generally organized, and communication during that phase was clear and supportive. However, there were serious issues that should not be overlooked. While we were still under contract, there was an attempt to release or offer the property to another buyer. This is not a minor misstep—it reflects a significant breakdown in internal coordination and created unnecessary stress during an already critical process. Post-closing, my experience with the warranty team has continued to be frustrating. There appears to be a pattern of deflecting responsibility, with concerns being dismissed or attributed to the homeowner without thorough or objective evaluation. This lack of accountability is disappointing, especially considering the expectations that come with purchasing a new construction home. While the initial sales experience was positive, both the pre-closing incident and the warranty handling have impacted my overall confidence. I hope these concerns are taken seriously and addressed to improve the experience for future homeowners. ... More

From start to finish, it was a frustrating process. Underwriting was extremely poor asking for docs that should not have been needed, especially based on my time on my W2 job and my extremely high credit score. The workmanship was subpar. The roof was deemed poor and in need of being replaced by the home inspection done prior to close. Roof still hasn’t been replaced but there were MANY shingles that had to be replaced/secured due to heavy wind storms last month. I don’t even think they put padding under the carpet in the room in the front of the house (could be a dining or sitting room, but we use it as a playroom). Overall, the home seems good, so far, but unsure I would recommend Lennar, or for sure not to do financing through them. ... More

I am thrilled to share my recent experience of buying a new house from LENNAR, which was truly positive and exciting. From the moment I first stepped inside the home, I felt an immediate sense of comfort and belonging. The natural light, spacious rooms, and peaceful surroundings created an atmosphere I had always dreamed of. The process, though initially daunting, turned out to be smoother than expected thanks to the helpful team at LENNAR, especially my New Home Consultant, Roy. He is simply amazing and I now consider him a new friend! Every step, from viewing the house to finalizing the purchase, was marked with kindness and professionalism. Moving into my new home has been a dream come true, and each day I discover new reasons to love it even more. It has given me a sense of pride, stability, and joy that I will cherish for years to come. Thank you LENNAR for making my dream come through! ... More

Everything is perfect but some small things could be improved For example the parking space outside the garage is not large enough it’s difficult to park two cars

The yard overall is below average, numerous dead grass spots, grading on three sides is very uneven with depressions unusually deep and makes it hard to walk on due to how uneven it is, have seen the other Lennar neighborhood in Loris I was considering and was impressed with the yards there so was expecting same. The walkway from front door to driveway is not usable during heavy rain as tge roof water explodes off the roof in a few areas and douses the walkway. The interior is fine so far and the hvac, plumbing and electrical has all been good so far, the overall product for the cost point is fair, just disappointing a new home would have such a violent rainwater drainage issue that make the walkway unusable. The yard overall is horrendous workmanship regarding prep and leveling, really poor result compared to other new properties I have purchased, I wish at this point I would have gone a different direction with my decision to purchase a Lennar home. ... More

Well from my loan officer to my underwriting Crissy and desola very supportive and helpful and understanding and I just want to say they rock I will recommend any one and all to come enjoy and experience the love and comfort that they give amazing outstanding thank you all ..

The electronic processing of financial documents was so cumbersome and hostile I cancelled the purchase contract Mar 1, a few days after signing it. Also, someone in the purchase process leaked my personal information to mortgage lenders and I immediately began receiving financial offers for a mortgage. Currently, 2.5 months after cancelling the contract I have not received a refund of the down payment nor a reply to my inquiry on the status of the refund. May 1 will be the 90 mark, the outside date Lennar stated the down payment would be refunded. Would you ever consider doing business with this company? ... More

floor keepd coming off wiring is bad poor quality

I think that there are a lot of little things that could be done to make the experience better for the customer without adding cost.

Good price and Carlos was a big help in Sweetgrass

My wife and I are retired and this is our first new home. Joss was an amazing realtor with Lennar and started our new home experience. We were excited and "blown away" with the expediency of the entire experience. Within a month and a half we were living in our new home! Everyone at Lennar is top notch, professional and pleasant to work with. If you or a family member are looking for a new home, by all means, see a Lennar representative and prepare for YOUR great experience!

We love our home and community so far. We feel like we are at an all inclusive resort most days.

The experience was fine until our mortgage fell through. It took almost three months to get our $3000 Earnest Money returned. That was entirely unacceptable.

In a nutshell Lennar is only interested in collecting your money. That includes the sales persons. Not one of the departments knows what the other is doing. There is no coordination with each department. One person promises something and the other doesn’t know anything about it. The walls of the home are paper thin. We have a pile of sand in front of our house that we have to drive over to leave the house. That sand is because our neighbor is installing pavers. But the sand is in our driveway!!! I would never recommend Lennar to anyone I have respect for.

It was nice working with Lennar on purchasing my first new home in the state of Texas. As I’m moving from Virginia, all teams involved including the loan officer and realtor were all helpful.

Our home buying experience was truly a memorable and rewarding journey. From start to finish, the process was handled with professionalism, clear communication, and genuine care. Every question we had was answered promptly, and we always felt informed and supported along the way. What stood out the most was the attention to detail and the willingness to go the extra mile to make sure everything went smoothly. Buying a home can be stressful, but the entire experience felt organized and reassuring because we knew we were in good hands. We are incredibly grateful for the guidance and dedication shown throughout this process. Thanks to this experience, we are now happily settling into our new home and couldn’t be more excited for this next chapter. We would absolutely recommend this team to anyone looking to buy a home—they truly make the experience a positive one. Thank you, Meisha, Karol, Dave, and Steve for a smooth process. ... More

Great team to work with from start to finish in my home buying experience. Don’t remember all the names so I prefer to not name any particular person.

My first home, and my family loves it! The Lennar team helped me a lot, and answered all of my queations which made the whole process less stressful. The incentives were the best. We love our home and looking forward to make lots of new memories.

Where do I begin. The purchasing process was rigid and inflexible, no contingencies, no flexibility, take it or leave it. Not a great way to start what should be an exciting experience. The move-in was a mess. There were serious communication problems between Lennar and our external lender, and their financial systems felt outdated and slow. On top of that, we had a package deal that included a washer, dryer, and refrigerator — and they tried to back out of it and offer a credit instead. It took multiple heated conversations just to get what we were originally promised. We were ready to walk away from the deal entirely. Now let’s talk about the granite sidewalks — and I cannot stress this enough. Instead of standard paved cement sidewalks, they installed decomposed granite in front of the homes. When it rains, it turns to mud. Weeds grow through it constantly. It tracks dust and sand into your house. It looks terrible in front of a home. This is a walking trail material, not a residential sidewalk. Had I known about this before signing, I would have walked away. Period. It is that bad. Finally, I don’t trust the leadership at Lennar. The sales team is just telling you what they’re trained to say — they have no real power to help you. Decisions come from the top, and the top doesn’t seem to prioritize the buyer’s experience. Would I buy again? No. Would I recommend Lennar? Absolutely not. ... More

It was a great experience if I needed help Jeanie and Monica was always available! And Jeanie took note that my husband was a veteran and helped us get a fridge and stove installed and included at no extra cost to us! Amazing experience

There is no follow thru, honesty or integrity at the Calabash office whatsoever for your attorney. There was zero communication, no returned phone calls or emails. At one point they sent preliminary closing docs and were asking for $360k+ in funds. They had the funds in an escrow account for my 1031 exchange. We closed 3 days late and even then had to wait 3 hours to get our keys. The funds due to me at the close were unavailable until 2 days later. The insurance for my homes was never paid (against the law as they had the funds) and my insurance was canceled. In the end I had to pay the insurance and fight to get a check for reimbursement. Butler & College should be terminated for incompetency, non-communication and breaking the law. I have not reported them but am informing you. All funds during a closing are to be disbursed. They were not. If it had not been for Kevin Williams, we would have never closed. Your attorney made the buying experience awful. ... More

Overall they still provide good value for the price. Our cable company discovered our house has not been wired with coaxial cable at all yet there are Ethernet data ports in the master and LR. Turns out those were never hooked up either and we were directed to put in a ticket. There are always miscellaneous chips and knicks and such so that’s all to be expected. The coaxial issue is major since the cable company had to drill right through our house to wire it and then run cable along a closet baseboard to the AV panel. Absurd.

Found multiple defects that were minor but could of been corrected quickly. Do not believe when they give you promotions such as free paint or free filters that were required/promised upon move in.we were told we would get a free kinectico water filter under the kitchen sink. They stopped responding. The free gallon of paint from sherwin williams magically expired upon move in. When you do the blue tape walk all they did was rip the tape off of the defects you wanted fixed. Do not trust them when they say “yeah will will take care of that we are expecting a delivery next week”. They will give you the run around. ... More