Lennar Reviews

Financing was a nightmare

We were pleased with the floor plan and the quality of the house. We were also pleased with communication over the whole process.

I feel cheated and misled

Great value for paid price.

The builder Lennar was very good about extending my closing date while I negotiated financing. It was frustrating that some of the finishes previously provided in this model such as crown moulding & a couple of other items, are no longer provided so I had to find trades to complete the work at my additional expense. Fast response when I identified items that were deficient such as screws missing on electrical & plumbing plates, & terrible odour coming from hot water taps, & a few screens with rips in them. Overall, my new home is lovely & I am looking forward to moving in this fall when I return to Florida from Canada. ... More

So far the only good thing is ,it was the cheapest home that was available. The longer we live here the more areas we see where the builders cut corners, did quick patch jobs or even tried to hide the errors made rather than fix them. if you have an issue there's a whole lengthy process to get it resolved. We were made promises that were not kept, discovered trash that had been poured over with concrete because they were too lazy to pick up after themselves. All in all, they did get us into a home quickly but if we were to do it again I would have taken my time and checked every little thing over and over and the once more. Definitely will be looking into other builders next time! ... More

Hi, my experience with Lenora. It was very fast. I moved in my house less than 30 days. I had to break my lease so I owe the apartments moving into the house. It was a lot of unexpected cost that I didn’t know about was not aware of and nobody told me about it I have been living in my House Two months and I still cannot get my water in my name because the house is not up to cold. It’s no communication. I have tried several people emails. Nobody’s complying.

mary ann g and jack graham very helpful mortgage team very helpful warranty team excellent

one of the Lennar reps at this site. Remembers your name, your situation, is incredibly responsive and works hard for you. Kind and giving. Grateful that he was the rep that showed me the models and then my home!

The staff at Lennar is knowledgeable, friendly and trustworthy

I heard that buying a house was a stressful process but, with Lennar it was easy and I was in good hands since the first day, Mrs. De Luna helped us to choose the house we wanted, my lender officer Kim and her team were outstanding and always available for any questions or concerns. Mr. Wes always had the information we needed. Our closing date was less than a month since we saw the first house. The best buying experience! They take care of the closing costs, insurance, etc., even when we went to USPS they were waiting for me with the mail box keys. I definitely recommend Lennar for first time homebuyers. ... More

First things first - love my home. It meets all my needs and I couldn't be happier with the purchase. Lennar delivered what they promised, on time. The reason I took off couple of stars is because of response delays during the home buying process. There were 3+weeks that both my real estate agent and I struggled to get answers and an updated closing estimate from Lennar. On the positive side, once they started working with me (last week before closing), the answers and updates happened quickly and efficiently. For everything else, Lennar did what they said they will do, when they promised it. Frankly, a "will happen in last week before closing" response would have worked better than current experience of asking repeatedly and not getting responses. ... More

Home buying experience was challenging. Bait and switch was a tactic employed by sales manager at our site. In the end we purchased a house with most of options we desired. We settled much earlier than planned and made things stressful. Comments made by sales manager (not site sales rep) were unprofessional and insulting. We are happy with our home - but…

Home buying experience mixed. Pushed to close early, A LOT of craftsmanship issues with building of house - paint splotches on floor, mismatched paint used on walls, gouges in shower stall and tub etc.

I am very unhappy with my buying experience with Lennar. The mortgage team had trouble compiling documents, requested the same documents multiple times, had to close twice as they provided incorrect forms, etc.

While we love the new house there are some downsides. Where are the knobs for bathrooms and kitchen cabinets ....... where are the towel racks in bathrooms ..... why are there false drawers in the bathrooms with no space to put a tooth brush? Hey, thanks for the toilet paper holders! This equipment should be Standard. You have Cheap Charlied these pricey homes.

Lennar homes are basic. Carpet, linoleum, paint are poor quality. Representatives provide assurance that if anything is wrong, they will take care of it, but when you enter a warranty claim they deny. Items that are clearly builder mistakes do not get fixed. All Lennar reps - Mortgage - Escrow - Builder tell you it is "not their job" to do something. Very poor service in all departments.

Sprinkler system still not working, no response why!! Can’t named manager

Read above regional manager a super star

First house I tried to buy was in Seguin, Texas. My closing date was postponed and then on the day of new closing date I was told "your husband has to co-sign." One whole month they couldnt't figure out that my loan was a liability. I was extremely disappointed. They took so many documents but in the end gave me no choice, tried to rush me, gave me advice on cosigning when it's a personal decision and they invaded that personal space, no one asked them for their opinion on co signing part. So, fast forwad in to the new year of 2024, my work took me to Houston, So I started looking for homes around the airport area. I found an old home, inspection didn't go well so i moved on to the next one. I met amazing realestate agent and a lender. They were with me every step of the way showed me so many properties eventhough my budget was smaller. They treated me well, gave me information on financing, no snarky remarks or judgment, treated me like everyone else. I decided to go with them no matter what. Coincidentally I received a text from Austin's lennar sales agent, I informed her that I am no longer looking at the properties in Austin Texas. I am moving to Houston and appreciated the info. So she sent me a link for houston homes and told me prices have dropped. So I drove from Austin to houston to go check it out and since my lender had already approved me for certain amount I was happy to look for homes in that budget. I met sales agent name: A.W at the location. I've already seen these properties on website your other agent gave me. So I arrived early saw everyhome before meeting A.W. He didn't even try to sell me the house. I had to dig for information about what comes with the house, automatic water heater, sprinkler system etc. All questions were asked by me to him. I decided on the house and informed my agent. We tried to negotiate and decided to make an offer. He insisted I should speak to their lender first for perks. I informed him about my previous experience at seguin and i insist on going with my lender. My agent said lender can close in 15 days. Client file is ready. A.W took it personally it seems. He insisted I should atleast speak to lennar mortgage. I insisted on making offer so someone with authority can make that decision. He told me upfront, my offer will get disqualified because he knows lennar doesnt give any discounts if they do they will recover somewhere else. He said send it to me and approval of loan documents and i will let u know in an hour. Two hours later my agent follows up on my behalf, he never bother to text or call. Then when he got in touch with us via group text, he refused to give any discounts. I agree to go with the price as is. He then rushes me to give earnest money and sign papers he asked me over the text "show me a 4 bedroom house for 195k, who told you you can get it for 190k" I said you told me I can make an offer. It wasnt professional. I was driving back to Austin. I had to pull over to reply. I got home and sign papers paid 5% earnest money when its suppose to be 3 %. He didnt go over the document with me not even via zoom or phone. So I missed looking at the closing date. I realized it the next day. I emailed them to help me. A girl approves my requested date on email but doesnt change it in the system. Few days later, at new house orientation, i find out it has not changed, yet. So I asked A.W why? He blamed it on me because apparantely that girl just suggested the date she didn't say she will change it. But I replied and accepted her suggestion..what about acknowledgement? A VP of finance calls me to sell mortgage and I respefully denied but asked his help to change closing date and he said A.W can help you its not a problem, he got a gist of the story and he claimed everyone loves A.W, it doesnt sound like him. I even requested your customer service to remove A.W and customer service said NO. he refused to change the date. I told him i will not get paid if i move my work days. He asked me if house is more important or losing few hundred dollars? He gave me a choice of paying 100 per day to push my closing date. Not to mention on day one he also asked me if i was buying house with cash. He also said he didnt do zoom or phone call on document signing day because I had my agent she could have done it for me. So A W just gets free commission and we do his part of job too? It doesn't end here. I went through so much stress to make the closing happen on given date. He didn't even stayed to hand me the keys. As soon as I pulled up I saw him leaving. You guys charge me 2000 dollars for convenience fees for closing to go smooth. I will never forget what I went through twice. Inflation is bad and your team just added stress to it and charge money for it. My hvac and appliances already used warranty once. Your guys had to come and do the caulking which was marked on Orientation final walk. A Customer service agent ,who setup my appointment to fullfil service request visited physically to check on paint and caulking issues. She also cleaned the drips of paint on cabinet. Gave me advice that in my 11th month I should call for these services. She said you used your warranty it's only one time. Both Sides of my yard is wet for 2 months they sent a guy with a shovel. He removed dead grass and left. The water retention is still there. I didn't sign or acknowledge the completion yet. No one is following up on that. Hvac, and appliances was an emergency and so is water retention. ... More

I love my Lennar Home It’s perfect for me and my family

I loved my representative. The quality of the workmanship is a different question. It felt like the bare minimum was done and I was left to catch all the mistakes, and there were many. One example is that my property line extended 5 feet further than any dirt work or landscaping was performed. The side of my yard is at such an angle and rough that you can’t walk on it. Last minute, and half dead sod with a grass that does not match the rest of the yard was laid the day before closing. The side of my house is a hot mess. All concrete is cracked to pieces. No action was taken. I was told that unless it is. 1/4 inch wide, it was not their responsibility. To top it all off, I was showed the neighboring clubhouse and pool when viewing the site. When we attempted to go, we were turned away and told that we have our own pool and it is under construction. We cannot enter any pool except the one in our neighborhood, whenever it is complete. After two months of checking our mail every day, I finally went to the post office to find out what was happening because I did not receive a single piece of mail during that time. Turns out that to this day, there is no mail service in our neighborhood and we must drive to the other side of town and pick our mail up at the post office. I am seriously doubting my choice here. ... More

I am happy with the quality of the home. If lennar finishes swimming pool, children's play ground, and other amenities listed asap- I think it will be really helpful for us. Thank you

My lot is at least 3 times bigger than my previous home in Moval. Huge house and silent area. No noise or trouble. No problems with the house. Best value compared to other builders.

Electrical issues. Air unit does not cool the upper level well. Hard to plug into the outlet. Paint used is flat except for the wet areas. They should of given an option.