Lennar Reviews

We were impressed with the responsive of Tatum in the walk through; ease of scheduling repairs required; quick response of Sonja Grace our Homebuyer concierge.

Leyla helps a lot, arranged to fix all our issues in time.

Lennar made it a quick process with knowledgeable, friendly staff and great communication all throughout.

We are very pleased with our Lennar Home it was as promised and then some. The sales people were awesome very helpful.

The buying experience went well. The issues we are having is post close follow up and quickly resolving our issues instead of making excuses of why not.

I have experienced excellent team work with Lennar and easier home buying process! This makes me worry free and trust worthy commitment throughout the process until celebrations walk!

the HOA figure was way off from what I was told when purchasing. it went up 25% from what they told me. was flabbergasted and felt like it was a bait and switch.

I did tell the sales agent that this would be a bad review. Seems that in order to save on the almighty dollar everything is done electronically. I insisted on a face to face with the loan officer and an in person closing. Had the face to face with the loan officer and brought all the documents for the loan. That did not work because he did not make copies of all the pages he needed. So had to send again. The concierge was supposed to keep me updated on the progress of the construction but did not. I found out by making regular trips. The house was not thoroughly cleaned when I moved in. I had to clean it, floors, countertops, garage. When my washer was installed and tested the water backed up in the drain. A service call was required and of course plumber could not get it fixed until next day. They had to tear out the wall to get to the trap and cut that out to find a stopper stuck in there, Of course, someone else had to come in to fix the wall. There was also a piece of insulation in the shower drain . Next found that some of the trim under the kitchen cabinets had not been installed. Another service call!. Also, have had so many people coming to my door trying to sell something. The fact that you try to do everything electronically eliminates buyers who are not comfortable or knowledgeable about technology. Someone needs to be in charge of a final review to make sure everything is functioning as it should before the final walkthrough. I would not recommend a Lennar home to anyone else after this experience. Yes the interest rate is good and the $6,000 CCA but that $6,000 goes eaten up by all your fees. ... More

Sinc the closing, more and more problems have appeared.... Ugh

This is our second Lennar home. That's why we came to them. The quality of the workmanship is not as good as it used to be. We felt that everything was rushed. Maybe they had deadlines to meet. The closing was another disaster. Very impersonal. Again pushy to get it done by a certain date. Wouldn't accept we wanted to wait even though we gave them a substantial deposit.

I had the easiest process ever purchasing 2 homes with Lennar. Kassandra, who was our main point of contact, was extremely kind and responsive (even on her days off). I truly have no complaints or even any suggestions on how they can improve. It was almost too easy.

I’ve owned three Lennar built homes. The first two were exceptionally well built However, my current new built home that I just purchased has many issues with building Materials and craftsmanship. Lennar is working with me on my list of issues so hopefully all will be good in time.

I had a very positive experience with Lennar and its staff. They truly care and make sure you understand every step of the processes. Christy and the mortgage reviewer,Nicole,Erin,Chris and, Heleine are great.

Our brand new home is absolutely gorgeous, however the level of workmanship, materials and follow through to correct issues is a disappointment. There is no way you will notice everything at your walkthrough or even within the first 30 days since closing. We have noticed cracks in bathroom floors, scratches in sinks, chips in floors, extremely loud garage doors, nicks in cabinetry, very low quality shelving in kitchen, only one shelf in lower kitchen cabinets, lowest quality toilets and faucets and sadly, so much more. Closets are also built with cheap wire shelving and every unit comes with an unfinished room or closet, no shelving in showers except in master bath and rooms with no ceiling lights. For the price paid for our gorgeous unit, you would assume that everything would be in tip top shape. Owners of brand new construction deserve better and should not be expected to hire contractors to take care of these items upon moving in, including outside decks or patios. ... More

The home is well built. Well thought out. The lennar team was great to work with. It was a very smooth process until the end. The in house team of Lennar title was the worst ever. I have used Fidelity and Old Republic on several transactions and they are the gold standard. Unfortunately Lennar doesn’t give you a choice to use anything other than in house title and it doesn’t even meet a Bronze standard in my experience. As a result it is a reflection o f my review and the Lennar Brand. The end to end customer experience matters. It shows that Lennar core competency is in building homes. ... More

The home itself I think was built well as well as the price I paid for it. The communication, however, between the Lennar Mortgage and other people involved made the process of buying a home much more stressful. my suggestion to Lennar itself is make sure when people are going to purchase a home from you that you walk through the steps and the different people that they are going to have to deal with for example, the people in the showroom at the track, the mortgage people, the underwriters, and who’s in charge of HOA. There was way too many emails and phone calls from way too many people it made the whole process so confusing and much more stressful. I’ve been almost 2 months now and I still don’t have an HOA bill and no one will return my phone calls or emails with questions I have, but they were quick to send me a letter in the mail about my trashcan being in the front yard. I might be a different entity than Lennar, but even the HOA information you have on your list that was provided at the time of purchase along with all the utilities is not accurate. Thank you. ... More

Lennar salesman doesn’t respond after the earnest money was given. They didn’t clean at all after the home orientation. When i was there after the closing, everything was as it is when we left after orientation. Little things like pull string on the conduit was not there for utility cable to go to the security box, front and back trees were not properly dug into the ground. Some of the ring security sensors were missing. Paints on the floor and windows are not properly cleaned. They said it gonna be construction clean but not at all.Overall bad experience.

Overall I am satisfied so far but there are a few issues I have to address within this first year.

So the sales process is very easy. Great mortgage rate towards the closing costs. Now here is where it goes sideways. We had a leak in the laundry room, all a Lennar issue. Took them 6 weeks to deal with it and it is still not fixed. Tiling issue in the kitchen, not yet resolved. Would I buy again, no, this is not a good company and the price reflects that they cut corners everywhere!!!!

No choices with the home was disappointing. Quality of work not great. Many warranty issues. Thank goodness the warranty team is exceptional.

Like the whole experience. Only part is there are too many surveys.

It went relatively smooth and was a great experience every step of the way.

It was very well set up system lennar follow which is very easy.

very good in general for the price paid

Overall we were pleased.. but it’s the little things.. The basement floor was left filthy/dusty.. we asked about getting it cleaned & told yes & nothing happened, spare bedrooms have no lighting..(recessed lighting would be nice touch), don’t put sprinkler heads where decks/patios are going.. Lennar knows that is the wrong location. Have the sales team know more of the community with out asking for that information ( activity lists, board members contact)Charlie doing a good job onsite.