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Lennar Reviews

What Homeowners Have to Say About Lennar.

Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 21144 homeowner reviews to learn why they are the right team to build your new home.

Lennar

has 3.7 out of 5 stars overall

21144 Reviews

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Responsiveness 3.6

Customer Reviews

Great home amenities and customer service.

  • Anonymous
  • Verified HomeBuyer
  • May 17, 2024
  • League City, TX

We are excited to be a part of the Samara Community in League City, Texas. We love the layout of our new home and all the amenities included in our purchase. The neighbors are very friendly and we look forward to many years of comfortable living here.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Great buyer Experience

  • Daniel S.
  • Verified HomeBuyer
  • May 17, 2024
  • Fort Myers, FL

Everything went great from start to finish. No issues came up and all my concerns were handled promptly.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Very basic work

  • Sandeep A.
  • Verified HomeBuyer
  • May 17, 2024
  • Oswego, IL

We were handed over hose without drive way , without landscaping , it is 2 months now , still not complete, basic work, few electric outlets. , floor uneven , poor floor carpets, no vanity lights in bathrooms or drive way, space between garage door and floor , no back slash

Total Score 3


Quality 2

Trustworthiness 3

Responsiveness 1

Sales Office Experience

  • Stella H.
  • Verified HomeBuyer
  • May 17, 2024
  • Ferris, TX

My sales person was Brian, all around just rude! If it wasn’t for the price of the homes, I would have not bought from him. Rush construction manager fixed my issue very fast, he didn’t however power wash the concrete like promised, pretty muddy on my street. All in all, I think the experience could have been better

Lennar responded:
Thank you Stella for taking the time to share your feedback with us. We are sorry to hear we did not meet your expectations. If there were any outstanding warrantable issues, please submit a warranty request online through your Lennar Account. This ensures your request is documented and prioritized for a quick resolution.

Sincerely,

Lennar Corporate Customer Care

Total Score 2


Quality 4

Trustworthiness 3

Responsiveness 3

Nice house - but don’t expect perfect.

  • Anita H.
  • Verified HomeBuyer
  • May 17, 2024
  • Maiden, NC

Buying a Lennar home was fairly easy. This is my first “brand new” home purchase. I didn’t expect a perfect house at this price point, but there were a few things that surprised me. Things I didn’t expect: 1. My closing date was used as leverage to not get things fixed during the pre-closing walk-through. “If you need that done it may delay your closing.” 2. The house was not cleaned. I had to mop the floors and wipe down the countertops before I moved in. 3. Gravel and construction trash was in the yard. I had to rake out the garbage from the grass. 4. After I pulled out the ...

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Quality of materials and workmanship are NOT what they were 20 years ago !!!!

  • Patricia M.
  • Verified HomeBuyer
  • May 16, 2024
  • New Port Richey, FL

I'm EXTREMELY disappointed in the quality of materials and labor . I bought this Townhome because' Lennar' was the builder. Ryan Homes has comparable prices and locations but I chose this because Lennar had such a good name in the building industry. My other home here in FL was not a Lennar but my dad's home, built 2003, is Lennar and the quality of his home is excellent, I would NOT recommend Lennar to anyone these days. They do not build anything. They sub it all out and the contractors get paid for the job, not the quality of the work. -- Granite countertop seems are very ...

Total Score 4


Quality 1

Trustworthiness 3

Responsiveness 4

Unhappy New Home Owner

  • Anonymous
  • Verified HomeBuyer
  • May 15, 2024
  • Cottage Grove, MN

Very disappointed with lot grading! When picked out the lot was a nice flat lot. Never did Lennar show us the topography map. Now we have a patio with a very steep fall off! Not happy!

Total Score 3


Quality 3

Trustworthiness 2

Responsiveness 3

Poor craftsmanship and QC

  • Scott H.
  • Verified HomeBuyer
  • May 14, 2024
  • Catawba, NC

Poor craftsmanship and clearly poor quality control. Land was not prepped before sod was laid. I've been here two months and I'm still pulling up softball size chunks of concrete, nails, screws, saw blades, galvanized steel brackets. The sod is low quality, 1/8 of it is dead, not dormant, but dead, a third of it is infested with weeds. Half of the walls aren't straight, either y'all can't afford a chalk line, level, plumb bob, tape measure, or the quality of the lumber isn't worth the cost of the house. The longer I'm here the more things I see that make me regret buying from a ...

Total Score 4


Quality 2

Trustworthiness 3

Responsiveness 3

Terrible craftmanship!

  • Shannon W.
  • Verified HomeBuyer
  • May 14, 2024
  • New Braunfels, TX

Lennar is extremely low end. They pinch pennies and do not build any part of the house with quality. There will be glue on the floor, chipped sinks, sheetrock lining hanging out with staples showing, no spicket in the backyard for a hose (who doesnt put water in the front and back?!?!

Total Score 3


Quality 1

Trustworthiness 1

Responsiveness 1

Never again

  • Anonymous
  • Verified HomeBuyer
  • May 14, 2024
  • Summerville, SC

The "Lennar Experience" is an absolute joke. I knew what I was getting into with a cookie cutter new build but I was not expecting the process and employees to be the worst part of the whole experience. If I could do it again I would run away. Our CM, Tate, was an absolute disaster and was more worried telling me about some facebook group that complains about him then actually fixing problems we pointed out at 3 different walk throughs. The fact he still has a job shows Lennar has zero care about quality and just pumps them out. Since moving in a few months ago we have had over 10 different ...

Lennar responded:
Good afternoon,

Thank you for taking the time to share your experience. We sincerely apologize that your homebuilding process and experience fell short of your expectations. We appreciate you highlighting the positive experience you had with our warranty claims representative.

I will be sharing your comments with upper management in your division. We take all customer feedback seriously and use it to improve our processes and ensure a better experience for future homeowners. Sincerely,

Lennar Corporate Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 3

Overall, pretty happy with the purchase (so far).

  • Ronald V.
  • Verified HomeBuyer
  • May 14, 2024
  • Lemoore, CA

Purchasing the property was pretty simple. The only complaint I had was that with it being a contactless process, we had to email and text with way too many people. It was difficult to keep track of everything. As far as warranty work and repairs, they are quick to respond and I haven't had any issue where they decline my repair ticket. We had an issue with a toilet not flushing because there was a blockage in the line somewhere. They were their with a snake and camera in a couple of days. No questions asked and they were there until it was working properly. We had a window that was ...

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 5

New home

  • Anonymous
  • Verified HomeBuyer
  • May 14, 2024
  • McMinnville, OR

Just purchased a new home with Lennar homes its been amazing. People have been great to work with. We have had a few small issues. Lennar has been amazing to come help us fix anything we needed and they have given us great support.

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 5

Buying experience

  • Jan L.
  • Verified HomeBuyer
  • May 14, 2024
  • New Caney, TX

Me and my family are very thankful with Lennar mortgage. They helped us bigtime in our buying process. They walked us through the process up to the very end. They made everything easy for us. Appreciate your help and efforts Lennar without you, our dream will not be possible!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Disappointed

  • Aida S.
  • Verified HomeBuyer
  • May 14, 2024
  • Kissimmee, FL

I just wish you guys fix things faster than you are for a first time buyer I’m disappointed

Lennar responded:
Good afternoon Aida,

Thank you for sharing your experience. We understand your frustration with the repair turnaround time. We sincerely apologize for any inconvenience this has caused.
I have shared your feedback with upper management for their review. Sincerely,

Lennar Corporate Customer Care

Total Score 1


Quality 3

Trustworthiness 2

Responsiveness 2

Excellent

  • Pablo A.
  • Verified HomeBuyer
  • May 14, 2024
  • Pendleton, IN

It was an excellent decision when buying with Lennar. It is a very responsible company. It has a quality service and its house designs are beautiful. I think I made a very good choice with Lennar, I would recommend them with my eyes closed.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great Home for the Price...but After the Sale Good Luck Getting Fixes

  • Anonymous
  • Verified HomeBuyer
  • May 14, 2024
  • Davenport, FL

Bought a home with Lennar at the end of March. Closing was moved up--I appreciate that. However, lots of little dents and scratches that were promised to be fixed after closing never occurred. I followed up time and time again and never heard back. I gave up and paid about $1500 to fix these items on my own. Note that the homes are built by teams of independent contractors--Lennar does not have their own teams building them. Workmanship can vary. Knowing what I know now, I would not close until all issues fixed.

Total Score 3


Quality 4

Trustworthiness 4

Responsiveness 1

My great home buying experience with Lennar

  • Robert C.
  • Verified HomeBuyer
  • May 14, 2024
  • Jarrell, TX

Helpful and professional throughout the whole process of buying my home, Lennar is the best

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Not great buying experience

  • Anonymous
  • Verified HomeBuyer
  • May 14, 2024
  • Parker, CO

I have serious concern on price transparency and also the structure and material used . The garage does not have proper structure to park two cars. The stairs from the garage to the main floor is quite elongated. No washer and drawer are included in that package while this was known but when compared with other property seller near by there are better deal available. I don’t think I’m gonnna recommended Lennar to anyone.

Lennar responded:
Good morning,

Thank you for reaching out and sharing your review. We are sorry. you have some concerns about the property. To address these issues directly, we'd recommend contacting our dedicated Customer Care Team. They have in-depth knowledge of your property and can provide specific answers to your questions about your home. Please log in to your Lennar Account and submit a warranty/service request.

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 3

Seamless process

  • Sharon F.
  • Verified HomeBuyer
  • May 14, 2024
  • Rhome, TX

Lennar homes include a lot of upgrades for the price point of the homes. Tankless water heater, fencing, fully landscaped, and a sprinkler system! Financing, new homeowners orientation/inspection, and closing was well coordinated. A minor siding issue was reported to the warranty team and addressed within a week. Overall, we are very happy with our decision to choose a Lennar home.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Great experience

  • Norma P.
  • Verified HomeBuyer
  • May 13, 2024
  • San Diego, CA

The home buying experience was top notch. Mark was very welcoming and Supportive the entire journey. We love our plan and I’m very happy in our new home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 4

Good presentation, but so so delivery final outcome

  • Ai W.
  • Verified HomeBuyer
  • May 13, 2024
  • Desert Hot Springs, CA

My experience in purchasing Skyborne unit was a mix of satisfaction and frustration. While the overall quality of the house was satisfactory, there were several areas where improvements could have been made to enhance customer satisfaction. One of the minor yet notable issues was the placement of the garbage disposal button under the sink. It seemed like a small inconvenience at first, but in practice, it became an annoyance in daily use. Simple adjustments in its placement could have significantly improved the user experience. Another aspect that could have been better was the ...

Total Score 3


Quality 2

Trustworthiness 3

Responsiveness 4

Lennar Team

  • Pedro G.
  • Verified HomeBuyer
  • May 13, 2024
  • Palm Desert, CA

Lennar should be more than a regular construction company, as one of the best or the best in the country. We bought a Model house, good and bad, good that come with some upgrades that we cant get in other regular house, now the bad part is some of the stuff that is not correct or damage ( you name it ) cant be fixed BECAUSE IS THE MODEL WE DONT DO , this is ridiculous excuse, we pay more almost 100k for the same house as the others and get used / old stuff ... lennar REP very bad attitude, I'm not recommend to anyone else.

Lennar responded:
Good morning Pedro,

Thank you for sharing your feedback. We are sorry to hear your expectations have not been met. I will share your feedback with your division for them to review.

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 2

Nice place to spend older age.

  • Eva M.
  • Verified HomeBuyer
  • May 13, 2024
  • Rancho Mission Viejo, CA

I do like my new house. It is smaller that my old house, but I am adjusting, not to much space to clean.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Sales Rep

  • Linda K.
  • Verified HomeBuyer
  • May 11, 2024
  • Port Charlotte, FL

Kristan was readily available with lots of information, tips, insight - all with a personal touch, making this new home purchase easier than it probably should have been!

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4

Anwar

  • Anwar M.
  • Verified HomeBuyer
  • May 10, 2024
  • Saint Cloud, FL

love this company great work

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

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