Lennar Reviews
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What Real Homeowners Say About Lennar
With an average rating of 3.7 stars, Lennar is known for building quality new construction homes. Homebuyers rate their experience based on factors such as floor plans, affordable upgrades, quality craftsmanship, and customer service throughout the homebuilding process. We've collected feedback from 21977 verified homebuyers to give you an honest look at what it's like to build a new home with Lennar. Read their unedited reviews, feedback, and complaints to help you decide if Lennar is the right builder for your new home.
Customer Reviews
Perfect Deal at the Right Time!
- Jacqueline R.
- Verified Homebuyer
- July 20, 2024
- Foley, AL
I waited for nearly 12 months until interest rates became affordable. Lennar's offer and interest rate made the perfect deal at the right time. I couldn't afford not to jump on the 4.7% interest rate offered by Lennar in a prime location. This is my second Lennar purchase. The second time was nearly the same process and perfect experience. My sales consultant Jennifer made sure other options were include in my price point. She was amazing. Love Lennar's style and concept!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Very confusing
- Anonymous
- Verified Homebuyer
- July 20, 2024
- Princeton, TX
1st time buying from the builder. Was very confusing and people are not very helpful.
Total Score 3
Quality 4
Trustworthiness 3
Responsiveness 1
My conments
- Yi L.
- Verified Homebuyer
- July 20, 2024
- Punta Gorda, FL
The Condo kitchen vent is not taking cooking smoks out, this is an big issue for Asian families, I have been trying to point this issue from the very begining when I started this purchase deal. The Condo management - Tropical Asles' person who is responsible for Condo structural changes is very non responsive to my request, if I don't get its approval to install a vent to take cooking smoke out, I might consider selling it as this condo is not suitable for Asian cooking style. Secondly, there is a negative side by not installing a fresh air intake in the condo which makes indoor air quality ...
Total Score 4
Quality 5
Trustworthiness 5
Responsiveness 5
Lennar has great people, build great homes and they stand behind their work!
- Todd A.
- Verified Homebuyer
- July 20, 2024
- Henderson, NV
To a person, sales, experience center (where you pick finishes), escrow, construction, service and maintenance, every person we worked with was terrific. Lennar clearly has built a strong culture focused upon service and integrity. Did everything go perfectly? No as that is impossible when you consider all the complexities… but what differentiates great companies is how they behave when there is an issue and I can say with full confidence that Lennar steps up and does the right thing. Super happy with the Lennar team we worked with!!!!
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Forever Home
- Terry F.
- Verified Homebuyer
- July 20, 2024
- Edgemoor, SC
Awesome experience! All who assisted us were very knowledgeable and helpful! WE ARE VERY HAPPY!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Processing and assisting me on getting my house were so easy with Lennars reliable representatives
- Rhonwen T.
- Verified Homebuyer
- July 20, 2024
- Conroe, TX
Great experienced on purchasing house from Lennar. Everyone was so helpful and knowledgeable.
Total Score 5
Quality 4
Trustworthiness 4
Responsiveness 3
Rachen
- Anonymous
- Verified Homebuyer
- July 20, 2024
- Visalia, CA
Lannar teams the best
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 5
During the building stage rated a 4...moved in and now we rate them about a 2
- Bonnie D.
- Verified Homebuyer
- July 20, 2024
- Pooler, GA
Love the home, floor plan, location and price -- however after the sale and move in we've been disappointed. Many quality and workmanship issues have been found (including several walls that aren't square, interior and exterior paint, driveway, sprinkler system, trees, shower glass and tiles, sinks, flooring, grading and lawn prep. There is a lack of follow through on most issues. While the neighborhood is still under construction it is understandable to a point that there will be areas of unattractive piles of materials, trash, etc. However, it is a almost unbelievable as to the ...
Total Score 3
Quality 2
Trustworthiness 2
Responsiveness 1
Property
- Louisa B.
- Verified Homebuyer
- July 20, 2024
- Caldwell, ID
We had a very bad experience from beginning to end. The only reason we stayed with Lennar was because of the property. We have had issues with the mortgage, title, and builders. With in one week of moving in we had to have our AC unit replaced. Kitchen sink continues to slowly drain and we are told that nothing is wrong with it. I would not recommend this company to anyone
Lennar responded:
We are sorry to hear that your purchasing experience was not up to your expectations, and that you had to deal with issues with your HVAC system. We hope that moving forward your Homeowner's experience journey is a much better one. If there are any outstanding warrantable issues, please submit a warranty request online through your Lennar Account. This ensures your request is documented and prioritized for a prompt resolution.
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Just about Okay
- Anonymous
- Verified Homebuyer
- July 20, 2024
- Pendergrass, GA
No clear outline of the process. No clear accountability
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 2
Amazing experience! Quality customer service!
- Nanci M.
- Verified Homebuyer
- July 20, 2024
- Rialto, CA
From start to finish our home buying experience was amazing! We had incredible support and communication from the sales team and all minor issues/needs related to home construction were rapidly addressed! It has been a pleasure working with all Lennar teams for the purchase of our first new build! Highly recommended to all home buyers.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lies
- Anonymous
- Verified Homebuyer
- July 20, 2024
- Wimauma, FL
Lied about the community being quiet . Anything but considering legal action. Quality of appliances and cabinets are trash .
Lennar responded:
We are sorry to hear you are not happy with your community, or the quality of the appliances and cabinets. If there are any outstanding warrantable issues, please do not hesitate to submit a warranty request online through your Lennar Account. This ensures your request is documented and prioritized for a prompt resolution.
Total Score 1
Quality 2
Trustworthiness 1
Responsiveness 1
Amazing agent & building team
- Bentley M.
- Verified Homebuyer
- July 20, 2024
- Wildomar, CA
I recently purchased a new build with Lennar and overall, my experience has been highly positive. Here are the key aspects that stand out: Quality of Construction: The construction quality of my new home is exceptional. From the foundation to the finishing touches, it's evident that great care and attention to detail were put into every aspect of the build. The materials used are of high quality, and the craftsmanship is top-notch. I am particularly impressed with the precision and care evident during the walkthrough inspection. Attention to Detail on Walkthrough: During the walkthrough ...
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Issue fix
- Anonymous
- Verified Homebuyer
- July 20, 2024
- San Diego, CA
issue fix very slow and not so responsible
Total Score 3
Quality 5
Trustworthiness 4
Responsiveness 1
Love our home but process was very stressful
- Joan M.
- Verified Homebuyer
- July 20, 2024
- Forney, TX
Too many people involved which made it very confusing as to whom to contact for various issues. There was a concierge but he seemed extremely young and inexperienced and was not prompt in replying. I think that role if properly staffed would have been perfect to help redirect us when we contacted the wrong person with a particular question or concern. A huge issue was no trash/recycle receptacles at closing. What in the world were we to do with our trash and tons of recycle the first two weeks. Thank goodness our 2 sons were able to accept a lot of our trash and recycle. It took weeks ...
Total Score 3
Quality 5
Trustworthiness 4
Responsiveness 3
Good buy
- Michael M.
- Verified Homebuyer
- July 20, 2024
- Buffalo, MN
So far so good. Nice house. Month delay in getting driveway/landscaping/irrigation/sod but hasn't caused any major issues for us.
Total Score 4
Quality 3
Trustworthiness 4
Responsiveness 4
so glad I am here
- Karen S.
- Verified Homebuyer
- July 20, 2024
- Summerville, SC
I feel like I am getting in on the ground floor. After looking at other homes in this area, I was getting so much more for my money at Summers’s corner. I know part of that was because we don’t have our amenities finished yet. But it won’t be long and when it happens, I know prices are going to be a lot more expensive here. I love my home. I love the people I’ve had to deal with, and I am really looking to my future here.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Initial closing walk through
- Gary L.
- Verified Homebuyer
- July 20, 2024
- Wimauma, FL
Too many issues with original walk through not addressed 60 days later
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 4
Very happy with my purchase!
- Cyril S.
- Verified Homebuyer
- July 20, 2024
- Calabash, NC
Love the community! Overall happy with my purchase!
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Owner
- Peter D.
- Verified Homebuyer
- July 20, 2024
- Dunnellon, FL
It was mediocre at best
Total Score 3
Quality 3
Trustworthiness 2
Responsiveness 2
We was very pleased with our builder he was very patient with us answered questions we had he was very detailed we are truly pleased as well our builder kept us abrupt on the time when things would be finalized we do appreciate the opportunity.
- Darrin C.
- Verified Homebuyer
- July 20, 2024
- Meridianville, AL
Hi my name is Darrin , we were very pleased with the over all experiences from the beginning to the end.the people of Lennar made us feel comfortable and knowledgeable we are truly happy with the outcome my wife is excited as well so it’s a win win for me. we love our new home ! Thanks Lennar for all you have done !!!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Awesome Team
- Anonymous
- Verified Homebuyer
- July 20, 2024
- San Diego, CA
Lennar helped realize our hope, wishes and dreams from the beginning though the end. They really have a great team who are always there to help you through stumbling blocks and make your dreams come through. The house is beautiful and has most of everything you can think of. The customer service after you move in is very helpful in assisting you with your questions and needs of your lifestyle. We are very happy and comfortable. Thank you Lennar Team! Godspeed to you all!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Very happy they got my family into a HOUSE
- Jade G.
- Verified Homebuyer
- July 20, 2024
- San Antonio, TX
We are very happy with our home purchase, the process was great and I would recommend Lennar to my friends and family, in fact I already have!
Total Score 5
Quality 5
Trustworthiness 3
Responsiveness 5
Love the home
- Amy K.
- Verified Homebuyer
- July 20, 2024
- Sunset Beach, NC
We are very happy with our new home
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
A series of steps a happy ending
- Victor C.
- Verified Homebuyer
- July 20, 2024
- Jarrell, TX
When we started the process of purchasing our new home we were very nervous to hear that this was a new experience, but thank God we found a very professional Realtor and people at Lennar who guide us throughout the entire process until the exciting moment in which we receive the keys of the house. Thank you every one.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
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