Lennar Reviews

Beautiful layout and new home, although there are issues that had to be addressed at a significant expense. Water is badly calcified, sump pump was cheap and not working properly, still issues that have to be addressed. Nice location and development though.

I’ve heard a lot of horror stories about bad craftsmanship in new build homes but we’re quite happy with our Lennar home. We do have one on going issue that’s been ongoing for almost two months now but our warranty still covers it and Lennar is still trying to do what they can to resolve our issue.

The only thing I don’t like it is that I was contacted by an online representative and she gave me some information about the promotion and closing costs, and told me that there will be no closing costs but when my offer was accepted the Lennar agent told me that I have to pay the closing costs and our promotion on weekly basis, while no one can close a house in a week and the time for closing date signs by them , and then I had to pay a portion of closing but they told me because of that I have to higher interest rate instead the one I was told at the beginning

Ask lots of questions and keep pushing for updates. We were building from 1000 miles away and unable to see how things were going. The weekly update videos were not helpful. Get a 3rd party inspection, we found roof issues but they were handled. My kitchen island countertop was scratched when we took possession, they replaced with another scratched one, but have agreed to replace again, 3rd times a charm? We had a water leak under bathroom sink first day. My kitchen sink had a large dent on it on closing day, so while movers were moving plumbers were changing out sink (that should obviously have been replaced prior). Our irrigation sprung a leak the day they tested it, they agreed to fix and that was a month ago...Lennar is very quick to respond. But we have had several issues since move in. I believe their goal is quick response to issues found. However, those issues could have been avoided. ... More

It was amazing and best experience ever:

Unfortunately my Lennar rep was moved to another community and I didn’t have the onsite assistance I needed at times. Therefore I did not get to walk through my house until it was almost done.

The new townhome we purchased seemed to be rushed. There were two contractors, the first one left. The quality of the finished work was not that of a professional organization. We have drywall corners, edges, etc that weren’t finished properly. When we walked and blue taped problems, some were fixed others just had the tape removed. After closing it took weeks to get all the final issues fixed. We’ll have to work on the drywall issues ourselves. Also, the HOA was more than we were quoted. The plus side- The interest rate and closing cost buy down was the best I had seen in a while and better than anyone in the area. ... More

Things were not finished by closing date and after was a hassle to have them finish them. At closing, they try to say you might get the keys but maybe the following day which is absurd and not funny to bring out music box with celebrayion music. Poor workmanship, rushing through and sloppy. The construction crews start working at 630am with no consideration to owner already living in neighborhood.

Try to contact to the builder to fix some stuff at house , no answer

Like this house my sweetheart home

The day before closing I showed up for final inspection to be told the house was not ready and I should have been contacted by sales. No one could tell me when it would be ready. Then I was told I would definitely close by the 29th. I closed on the 20th, 3 weeks later. Delays happen but it is clear they knew there would be a delay long before they notified me, 24 hours before closing. Now that I have been moved in about a month I still can not receive mail because my mailbox is in the construction zone and the key has not yet been provided to usps. No updates as to when this will be corrected as the construction manager, Anthony, is non responsive to calls and texts. The construction team also left a mess of nails, fast food trash, and construction debri in my backyard. I have a work order in for a broken screen, no response after 3 weeks. ... More

We have had a great experience with the staff. Shay, Alicia, and Doug are exceptional employees. They are attentive and helpful. I have submitted a few warranty claims since moving in over a month ago. The Lennar staff are communicative, punctual, and fix the issues swiftly. My only quaim is the build quality of my home is not what I expect for the price.

Our overall experience was good. Our sales representative Jessica was awesome!

Outstanding customer service across all teams from begin to end and follow up.

Th construction quality has not been very good. The material used is below standard. All the construction issues are being marked as within limit, which is not good. The quality of the product does not match the price paid.

Everybody we worked with has been great, from the sales person, mortgage rep to the contractor and warranty person. I have been more than satisfied with the customer service.

Everyone was so responsive and amazing. Alyssa at the point of purchase, Mark at the finance level, and Jack at the end. Great team, would recommend to anyone!!!

I would recommend Lennar if you’re looking to buy a new home. They have been with me with each step and were still there if I needed them after I moved in. But I didn’t need anything as the house is well built.

As a first time homebuyer, my experience with staff was very satisfying. I feel I received a great value and would recommend it to anyone to shop with Lenar homebuilders. My only issue was I expected to close on June or July 2024 but the house was completed sooner and I was forced to close February 28 of 24. Vivian, my g Guide was very helpful and gave me attention at my calling. It is a pleasant experience to have someone be so attentive.

Our Lennar rep Phil was very helpful and professional. He helped us look at our home when the realtor was unavailable. We were on a time crunch because the home had to be sold before the end of the month (18 days) in order to get the incentives being offered. We loved the home and it already had the amenities we wanted. We had the application signed and uploaded that same day. During the walk-through process, our rep Joe and Construction Manager, Taylor made all kinds of promises. "make sure to blue tape everything", "we will have everything fixed before closing". We are still finding things they did not do. Our biggest concern was the yard and landscaping. We have two dogs and wanted to get the grass installed as soon as possible. We were promised the landscaping would be installed the first week of March after we closed. They also explained the large rocks and trash debris would be cleaned up before they installed the landscaping. They also explained a 4" layer of topsoil would be installed and then the sod. We requested to be notified when this would be done because they were quick to explain the landscaping was not covered under the warranty and once it was installed it was our responsibility. We wanted to make sure they did what they promised. Well, fast forward three weeks later when they finally came to install the landscaping, after we moved into the property and had to prohibit our dogs from going into the back yard, which was red clay mud!!! They did not clean up the large rock or the trash (we picked up 2 large bags of trash from the yard before they came). They racked the dirt and started placing the Sod. I called and asked for someone to come out because this was not what we were told. Taylor came to the home and changed her story. She said they already put the topsoil - this was not topsoil, this was more red clay dirt. The escrow process was okay, our mortgage underwriter was great. The Lennar Title company was horrible and unprofessional. They required a virtual closing and we were told the closing link would be sent to us early on the closing date. I had to make several phone calls because the link wasn't there. We later found out that our closing agent "had something to do that morning and didn't come in until after 10am. She forgot to send the link the night before". Isn't there anyone else in the department that can help her? This was a big deal for us. It took another 2 hours to receive our link. They did not care that we have jobs, and we were expected to drop everything when it was convenient for them. Lennar Title was the worst part of this whole experience. We were supposed to receive our paint voucher at closing....not included. I had to fight for it for 3 weeks. I picked up my keys, which only included my house keys, no garage door openers. We were told they were left in the garage on the opener. Nothing. In fact, we don't know where they went, so we had to have the garage door opener re-programmed, and new openers provided, because some unknown person had access to our garage and house, but nobody knew who had them. The workmanship inside the home is what you would expect from a cookie cutter building company. They hire the cheapest sub-contractors to come in and "throw it together". I would think that Lennar would take greater pride in their BRAND. The first day we moved into the home, we had electric issues. We found out by their electrician coming out, the crew that did the electrical did a very poor job. 6 of the 8 outlets for the garage and exterior were improperly wired, not connected, or the wires were loose. After discovering that, we requested the electrician come back and inspect every outlet in the home. I don't need a fire risk. They found another 9 outlets inside the home with the same issues. This is careless and unprofessional workmanship. While we love our home, we did not enjoy the home buying process with Lennar. Do your research before committing to a builder. ... More

The buying process went smooth, seamless and with little stress, I couldn’t have been more pleased! Lennar has made our home buying experience a really good one.

The only problem is that Lennar homes is not enforcing the covenants we have trailers that are parked in the yards that have been in there for over two months. One is a pink horse trailer on Bonanza Street. This really needs to be taken care of.

So there’s a reason all the inspectors have a running joke about Lennar homes- because the blue tape walkthroughs are a joke. An entire cabinet in my kitchen is currently cracked completely in half. They installed it that way! The paint on my walls chips off if a fly lands on it. The workers are loud, messy, and lazy. There’s no standards on who they will hire as long as they do it fast, Lennar doesn’t care. My lawn is full of sunflowers from workers spitting seeds everywhere and construction trash is constantly in my yard. The “landscaping” is awful- the 3 bushes they planted are completely dead. Crunchy and dead upon arrival. The grout is unsealed & stains easily. The shower both pools up water and leaks! Yippee! My dishwasher was installed crooked so it leaks if I use it. I’m pretty sure there’s no insulation in the walls, as I removed a towel hook from the wall, the drywall crumbled and presented a huge hole where no insulation was present. It’s just… not even a cheap home by any means and you sure as heck have no quality control whatsoever. Just sucks this is the biggest purchase of my life so far and it’s worse than a manufactured home. ... More

I don’t recommend it the worst experience ever, the house had a lot of problem

We have had a bad experience. There has been several several issues with the house. Constantly calling portal for repairs. Taking time off from work. I think homeowner should be more involved in building process when it comes to upgrades or choices for their house. Honestly i don’t think i would buy another Lenar home after this experience. I am still dealing with issues.