Lennar Reviews

The only trouble I had was with the technology and computer experience. Sorry it was difficult for someone who did not grow up on computers.

We bought a very good house at a greater price

It will be great when the pool and all of the construction, including the park across the street, are completed.

The Lennar team we’re excellent a quick video call logged the problem the team was out the next day to fix it. First class service which is unusual in today’s world.

Lennar has many great people that are assigned to help you with the various aspects of your home purchase and closing. All are specialists and quite qualified. Many greatly exceeded expectations. If there is something we needed to come up with to improve the experience for us, it would be to give the purchasers a better up-front idea of the ton of paperwork that comes at you fast and furious. Maybe a chronological list of tasks that must be completed, with deadlines and assigned professionals to deal with for each item. It got a bit confusing and overwhelming for us in the beginning. We have been very fortunate in that this is our fifth new home purchase over our lifetimes. Of all those purchases, this home has had the least number of move-in problems (only a very few minor things) that needed to be addressed. Kudos to Lennar for a quality job. ... More

The home is great, but having to deal with the HOA is a pain in the butt. I do not like feeling like a prisoner in my own home, not being able to do simple things without getting permission. Even though I just purchased this home, more than likely, I will find another area in Floresville without an HOA and move again.

The beginning of the experience was great. The sales team was helpful and understanding. Couldn't rate that part of the process higher. Much of the process was done online, which I didn't like. I have bought several houses in my life and the online experience was confusing and upsetting. What I assume is your idea of simplifying the process, only made it more confusing to us. We were inundated with emails, many of which required different ways of accessing the information. An in person option would have been very much appreciated. Not all of us are 25, yet we seem to have most of the $$$. I don't see that you are doing much to make this process easier by using our phones and/or computers. ... More

Almost all aspects of the Lennar experience have been great. The only exception was the closing service. SPN is nonresponse to phone calls. After placing 23 phone call to them at various times, we NEVER received a return call. Thank goodness for Bill Klotz and his excellent responses and service.

Overall a great experience as a first homeowner

We loved what the community offers and liked the house and lot right away. Buying the house was much more intense and demanding with all the new requirements. The sales agent was great, as were the finance people, although the pressure to complete the mortgage application was strong. The walk through was called a "celebration" which was confusing, and there was little or no give on items we wanted addressed. I would have appreciated help with interior paint. I was disappointed that most bathroom drawers were fakes, and there is no medicine cabinet. Mostly I would have appreciated that the interior could have been painted with some color. Overall we are happy with the house, and community. The tile flooring is lovely. ... More

We are very pleased with our new home. Lennar has a very efficient system in place to help new homeowners navigate the purchase and move-in process. Everyone is very helpful and responsive.

Our new home is wonderful! Well built, spacious and pretty! Our sales lady Laura O'Rourke was so helpful and super responsive to all of our questions.

Home quality issues were resolved and they were very cooperative in resolving any issues.

Good environment and good price

Nikki, realtor, was a real pleasure. Honest, responsive, accommodating, efficient. Mortgage process was cumbersome via digital process due to short time frame. Every day forms to sign, address, items to gather - all under "urgent" status. This was very frustrating, but Jenna tried to navigate this with grace and patience. Mobile notary was wonderful! John, construction manager, was also very helpful. Timing for "walk throughs" are not geared toward the convenience of the buyer. It is clearly accommodating the builder/subcontractors. Usually scheduled during the middle of the day, very inconvenient. ... More

Very fast to respond to any issues that arise which is a breath of fresh air

Lennar Bridgewater is a great community and I'm so glad and thankful for God's blessings. The home buying process was great overall but the underwriter MJ needs serious customer service training. She was rude, zero personality, and made it less desirable. Thankfully the Loan Officer was amazing by being God-fearing and a listening ear.

Good house buying experience. Not happy with the ARC/property management. With a ARC this restrictive they need 3 car garages as an option for their homes!

I was kept informed in every aspect of how far along the house build was going and when was the home closing happening.

I had a very annoying intermittent sound in the house that was difficult to identify. The customer service reps paid immediate attention and got the right people out to investigate and fix the problem. Very professional. I could not have asked for better service.

You have very good people to work with. John, TJ and all the people working on this were outstanding. I really appreciate them

Being able to visit my home anytime I wanted during construction process. Being kept in the loop during the building process.

Everyone has been very helpful all along the way. We especially appreciated accommodating a major last-minute change. Chris has been wonderful in dealing with problems as they arise.

Buying the house with Lennar was great but after buying the home you don't have much support from the team and you have a lot of companies calling you to let you know they are from Lennar and offering you services to pay.

Initially I had doubt in my mind. But after my pre-qualification. I was told it got approved. Then the process begin and end on time of the day closing. They kept their promises, and shown total professionalism toward the customer.