Lennar Reviews

Punchlist items have been slow to be resolved. I closed on March 28th and am still waiting for two major items to be resolved. Also, there was lack of communication regarding my mailbox and i never received the keys. I am waiting for the keys so i can get my mail.

I’m lost on HOA help Not able to login There is some security key. No clue if it’s given or what it is My garage door glass had scratch from day one but don’t know who to reach My front door key pad doesn’t work, no clue who to call Don’t know how to pay the dues Just a big messy experience once closing happened

Although the buying experience was smooth and easy, upon delivery the 1st day my AC broke making the move in 90’ weather difficult and it took a week to get repaired. Since moving in I’ve had contractor after contractor in my home doing repairs that quite frankly should have been addressed prior to turn over. Broken roof trusses, roof repairs needed, drainage issues poor carpet installation to name a few. My back yard has been a swampy since move in 8 weeks ago because of an issue with the sump pump installation. Overall I like my home but am disappointed with all of the complications, they definitely need better quality control, as the contractors do subpar work, and the builder clearly just wants to get the house delivered so they get there money. I paid fair market value for a home that has had me stuck waiting for repairs every week since I moved in, and I still have many more to go. If you buy a Lennar home make sure you do your own home inspection, they clearly don’t monitor construction well. After the first year those repairs will fall on your wallet, and absorb a lot of time waiting for repairs ... More

The home buying experience was nice. Everything worked well. Now that we're living at the house we started noticing how crappy some things are. After a month and a half living here, yesterday we were able to use the dishwasher. We couldn't use it because whoever installed it didn't put a part for the water to work on the appliance. And everyone at Lennar instead of swapping the dishwasher, to look good with us, simply told us to call warranty. Warranty for something brand new that didn't performed correctly from day one. Can you believe that? Bathroom's have no accesories at all. Not even for putting the toilet paper and bath towels. Things that you don't look at the wall through because, simply, you are looking into more important things. ... More

The buying process was easy and efficient. The repairs were mostly timely. I still have a few outstanding issues. My biggest concern is that the website states that all of the appliances are included. My neighbors received all of the appliances listed on the website as promised. I did not. I did not receive a washer dryer refrigerator or air conditioning like my neighbors. I have requested information and resolve from customer care, and the regional vice president about this issue and have not been given a response.

Overall purchase experience was quick and easy. Staff were all great. However, once moved in there were some issues that needed to be addressed (heater was wired wrong and didn’t work properly, a gas leak and material issues used between the brick and the interior wall) which took time and effort due to the fact that everything has to go through the warranty office after closing. In addition, it seems that no supervisor actually walked thru and did a final quality/control inspection? Things you only discover after living in the house a while. (Poor workmanship on the interior finish, trash hidden under the water heater space and in the attic, no emergency work contact number stickers where the sales office said they were, dirt in all the door jams, window jams, closets, insulation being blown out the vents, missing hardware for kitchen shelves, paint drips on the carpet etc). Lots of little things that were left unfinished that should have been addressed before owner occupancy. I should have been more attentive and personally checked every square inch. I have not experienced same issues with other builders previously. But, the actual purchase experience was quick and effortless. ... More

While the home buying experience was good with great support from lennar mortgage, we have issues with the quality and some of the basic stuffs.

Was a great experience working with them I’m always going to look for them whenever I’m get a chance to buy another home

Overall great experience. The consultants were awesome. But as far as workmanship, fast and sloppy not quality materials used. They don’t even come with ceiling fans anymore.

I have a running list of isues to have repaired. Broken Kitchen cabinets, intendtation on floor, no heat in Master bath and closet. Having to use a portable heater. Windows are icing up inside of house. I have a sink hold along side the house. The ground is pulling away from house. We have 1-2 inch beside the lawn.

The purchasing process was smooth and without any problems. Everyone was friendly and very helpful. I did not run in to any problems until after closing. Do not accept verbal promises to correct things after closing. Get everything in writing about what will be done!

This is the biggest purchase of my life. Now that I am completely moved it, I realized how cheap everything was. The walls are delicate and easily gets scratched. I was getting internet installed to find out we don’t have a phone jack, which is the most common thing to have in the home. Then I was having my fridge installed and was told that the connection to the water line is the wrong size. It was for the size of a dishwasher hookup, so I had to go out and buy an adapter to make sure it all fits. It’s a beautiful home, don’t get me wrong, but I can’t believe such little common details like that has been mistaken. ... More

I had multiple problems with the house that we discovered after closing due to poor workmanship. I was very disappointed with the lack of follow up and had to escalate my complaints .

The subs need to do the job right the first time. I’ve had 5 major issue with my lawn. 2 broken sprinkler lines, one not burried, lawn died and replaced. This is my 3rd Lennar home I’ve bought and I’m sure Lennar won’t respond to this but that’s life. So probably my last Lennar I’ll buy.

Easy purchase process, great price, decent house. Dirty floors when I moved in, I was told I would get a tree in the front and back yard, I have a tree in the front now but not in the back yard nor did they sod the entire backyard which I didn't find out about that until it was too late. Some fit and finish issues and my dryer breaker randomly trips when the dryer is off.

Looks like all the stuff was done in a hurry, like outlets are not straight, some are loose. Painting had a lot of bad spots, Door painting is rough, nothing was sanded down well before painting. Main water line is covered up hard to get a water softner in, lot of extra cost.

So far we love our new home. Subcontractors have been very responsive. We have had an outstanding issue for about a week that has not been addressed and probably takes 5 minutes to solve. Contractor grade appliances but they are proforming OK.

Not my first Rodeo stay focused and patient.

good and excellent. happy purchase

The actual buying experience was easy. Our realtor , Rebecca was available every step of the way. She has still been trying to help with the issues that have been unresolved. We have had several people reach out with these problems but have yet to have one resolved. Unfortunately during walk through these were not identified because they were not obvious. Scratches on the floor that the workers did moving the appliances, piece of the tub missing in the lowest corner that was installed that way, nicks in the countertop, & now a dishwasher that is not working!! I was so impressed with the responsiveness of the GM but now he won’t answer my texts. We have missing molding that is now allowing ants so we had to get a treatment. I really love the home & location but not getting these things taken care of in a timely manner is unacceptable. Everyone promises they will get resolved but not one has!! The only thing that was attempted to be fixed is the countertop which they tried to “patch” & paint over. Really?? I’m just praying that nothing major shows up as time goes by. ... More

The home was built very quickly and may have over looked at quality work. The home has multiple soft spots on the main floor and also on the 2nd floor. Vents in the master bedroom are loud and always flapping during high winds. Return vent in the basement has a big hole which was not closed/sealed properly. There’s a little water leak on the vent by furnace. Radon mitigation should’ve been part of the home since the average prior to having one installed is around 12-15. The installation of cable/outlet was off centered in the living room. Paint on main door still have the home number visible. Other than those home issues, the Lennar Mortgage Team was great to work with and found us a lower % which saves us money in the long run. Overall, the house looks great from the outside and inside. The price on the home is steep without a finished basement and having a backyard not landscaped. Lennar should have a specific company to complete landscaping and fencing to minimize issues and over payment. ... More

We upgraded our flooring with Lennar( initially I wanted to upgrade my flooring using an external contractor once I close but the design team scared us that we will loose the warranty of the post extension slab) hence we decided to go with Lennar even if the cost is high. But the quality of the work Lennar invested in laying our flooring is so bad that we feel like we are walking on a 80’s built house. When we asked about that they mentioned it’s done based on manufactured specs, but I am still trying to find Shaw manufacture specs but not able to. Apart from flooring their quality of build is excellent. But flooring is the main one that we will through you off since you walk on it every day ... More

Overall, it seems to be used cheap materials. Especially the wood molding surfaces are very rough and quality is bad. Lennar service is responsive and handles request timely. I wish Lennar allow options to choose for floor, kitchen and carpet(2nd fl).

Wish that they would pay closer attention to detail and fix the problems vs slowly fixing issues.

Buying the home was easy , I DID NOT expect to have SO MANY issues with a NEW home.