
Lennar Reviews
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What Homeowners Have to Say About Lennar.
Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 18763 homeowner reviews to learn why they are the right team to build your new home.
Customer Reviews
Buying Experience Great; Home Quality Came with Issues
- Anonymous
- Verified HomeBuyer
- July 31, 2023
- Redlands, CA
Disappointing that for the price we paid, the issues that we’re seeing are so careless from the workers and some things are permanent and cannot be resolved.
Total Score 5
Quality 2
Trustworthiness 3
Value 2
Responsiveness 2
We love our house but the follow up is HORRIBLE
- Sandra P.
- Verified HomeBuyer
- July 07, 2023
- Henderson, NV
There are over 20 items on our repair list that have been there since before we moved in. The painter says it’s the cabinet contractor issue. The cabinet contractor says it’s the painters issue. The painters say that the splashes all over our pavers are not their color. We have not painted anything since we moved in! The carpenter keeps saying they are coming, but never show. I get phone calls saying that they were at the house and no one answered the door, but we have ring doorbell camera and no one ever rang the door! Service is horrible. We have been here almost two months and VERY ...
Total Score 5
Quality 3
Trustworthiness 1
Value 4
Responsiveness 1
Warranty help - not so great
- Anonymous
- Verified HomeBuyer
- May 09, 2023
- Parker, CO
The buying of our home was great however we’ve had a lot of difficulty working with Lennar’s warranty team to address issues. They are slow to respond, confusing to communicate with, and lacking in basic customer service.
Total Score 5
Quality 2
Trustworthiness 3
Value 3
Responsiveness 1
Ding Dong is Lennar Home?
- Kimberly B.
- Verified HomeBuyer
- June 17, 2022
- Myrtle Beach, SC
Responsiveness….. they should have given me the option to give them a Zero. NOT including the sales staff, Gregg and ED who are great! I closed on my house in March 2022. I still have A punch list that needs to be completed. I realize they’re busy building new homes but, I would like somebody To communicate with me as to when They are going to Complete my home for which they have been paid. There has been NO RESPONSE After numerous phone calls, texts and emails which have been sent to multiple people with Lennar Homes. Communication….to much to ask? I love my home however, Lennar homes ...
Total Score 5
Quality 3
Trustworthiness 2
Value 3
Responsiveness 1
Lennar - A lot wrong after closing.
- James L.
- Verified HomeBuyer
- March 29, 2022
- Spring Hill, FL
A lot wrong after closing. Rushed to close then slow to fix problems
Total Score 5
Quality 2
Trustworthiness 2
Value 4
Responsiveness 1
Lennar - House are beautiful but as soon you have issues (I found some
- Carlos S.
- Verified HomeBuyer
- December 29, 2021
- Charlotte, NC
House are beautiful but as soon you have issues (I found some defects on the finished) some where fixed as courtesy because the warranty didn’t cover it.
Total Score 5
Quality 2
Trustworthiness 3
Value 2
Responsiveness 2
My experience was just ok
- Danielle M.
- Verified HomeBuyer
- December 21, 2021
- White Plains, MD
Unfortunately, I feel as though my house was rushed. There has been many issues I had to put tickets in for. Most of the issues have got fixed, others I am still waiting on. Lately, the customer service representative has been unresponsive.
Total Score 5
Quality 3
Trustworthiness 2
Value 2
Responsiveness 2
Lennar - While there is a warranty, it is really difficult to have anything
- Megan D.
- Verified HomeBuyer
- November 09, 2021
- Seguin, TX
While there is a warranty, it is really difficult to have anything fixed. I have to follow up like a bill collector to have contractors come to fix anything (aside from Casa mechanical - they have been AMAZING), and its really, really annoying. Some of the materials used don't equate to how expensive our house was, and it leaves a bad taste in my mouth that its so hard to get anything fixed.
Total Score 5
Quality 3
Trustworthiness 2
Value 3
Responsiveness 1
Anna the sells rep
- Anonymous
- Verified HomeBuyer
- April 01, 2021
- San Antonio, TX
Builder's not doing a good job. I paid lots of money for my house and the finished product is bad. Lack of paint inside and out,etc...
Total Score 5
Quality 1
Trustworthiness 2
Value 1
Responsiveness 5
I’m not Happy
- Ramiro T.
- Verified HomeBuyer
- July 08, 2025
- Perris, CA
(2/5) Stars Great Price, But Regret Rushing — Disappointed with Warranty Support I bought my Lennar home thinking I got a great deal, and at first, I was really happy. The sales team and loan officers were excellent—professional, helpful, and made the buying process smooth. But once I moved in, the issues started. I officially got my keys on May 21, and by July 1, I already had a plumbing problem. I was told the repair would happen on July 7, and here we are—nothing has happened. The warranty department has been disappointing, I’d rate them a 2 out of 5 at best. The plumbing ...
Total Score 5
Quality 1
Trustworthiness 1
Value 5
Responsiveness 1
Bought brand new inventory home
- Renee C.
- Verified HomeBuyer
- February 14, 2025
- Naples, FL
House is great as far as space & layout but the workmanship is awful. Attention to detail is very poor and many things needed fixed and still do! So many things equipped in home with no box, no instructions, and setting up items is virtually impossible with no one willing to help! Why install a ring camera when you don’t have the box, screw tool or instructions? Hurry up & purchase & goodbye is how I felt. Sales people are great but builder, PM’s & work orders are a nightmare. House wasn’t clean upon move in & just overall disappointed in the lack of anyone helping get resolution to problems.
Total Score 5
Quality 2
Trustworthiness 2
Value 3
Responsiveness 1
Bad finishes bad painting non-compliance with the repairs of the last walk
- Berluis M.
- Verified HomeBuyer
- January 09, 2025
- Smyrna, TN
They didn't do anything on the first walk, everything was the same. I have a house with green chalk marks on all the walls of the details that they didn't correct and they marked all
Total Score 5
Quality 1
Trustworthiness 3
Value 3
Responsiveness 1
House is a mess!!!
- Dilbagh Singh S.
- Verified HomeBuyer
- December 01, 2024
- Mountain House, CA
Visible nails left on carpet, sockets have cross connections , instead of turning on plugs were turning off, poorly wired house, getting shocks when touching the switches, it is so bad that i am facing power outage after exercising the ‘go off the grid’ function of tesla, system is not coming back on and I am living without electricity, has incorrectly fitted bathtub faucet, sloping problem on the kitchen island. All the above are the issues discovered in first 45 days, I am really concerned about the situation of the construction. I have the experience buying from other builder and I ...
Total Score 5
Quality 2
Trustworthiness 2
Value 2
Responsiveness 2
Graves
- Karen G.
- Verified HomeBuyer
- September 11, 2024
- Indianapolis, IN
I just don’t feel that the house was built with the quality and the neighborhood. I feel that the sales person Wes not upfront as far as telling the homeowners about Lennar is rent investors buying rent properties in the neighborhood. just don’t look good for the property value for the homebuyers in the neighborhood. I have a HOA and you have renters in your neighborhood
Total Score 5
Quality 2
Trustworthiness 1
Value 1
Responsiveness 4
Worst experience
- Anonymous
- Verified HomeBuyer
- May 06, 2024
- Shafter, CA
The concrete out the outside is already cracked. Lennar is not willing to fix it. Yet with time it will settle and crack with the foundation of the house. A month in the home the stucco has settle more and it’s more than a quarter outside the house. Horrible job who did the stucco and crack. My cabinets under my island is messed up. They can’t guarantee it get fix better or it can be worst. They should have done it right. New home and they say to not expect it to be perfect conditions and to settle for what it is. My gas dryer didn’t work. The fencing is crappy
Total Score 5
Quality 1
Trustworthiness 1
Value 1
Responsiveness 5
Kendrick
- Alejandro N.
- Verified HomeBuyer
- April 24, 2024
- Wonder Lake, IL
The Sales team was great. The construction side of things not so great. Zero attention to detail. If I ever purchase a new home I will definitely be sure to pay more attention to the little things.
Total Score 5
Quality 1
Trustworthiness 1
Value 5
Responsiveness 1
Cheap building products used in construction exterior and interior
- Anonymous
- Verified HomeBuyer
- February 06, 2024
- Gettysburg, PA
Warranty is difficult to get action on
Total Score 5
Quality 2
Trustworthiness 2
Value 3
Responsiveness 1
Not good
- Suzanne G.
- Verified HomeBuyer
- October 18, 2023
- San Antonio, TX
Very frustrating. Issues from the very beginning till now. My very first week in this house my bathroom flooded due to a missing cap, it took way too long and me complaining for someone to come look at it. My house was not move in ready when I closed there was several issues with the AC, there was paint on the floor and cabinets and I already had fully moved in by the time they came to clean it. One of my door doesn’t close all the way, and it’s been stressful as a single woman to deal with all of these issues after I just bought a 251k home. I advise any buyer to not move in their houses ...
Total Score 5
Quality 3
Trustworthiness 2
Value 2
Responsiveness 1
Disappointed
- Stephen M.
- Verified HomeBuyer
- September 26, 2023
- San Antonio, TX
Disappointed because I remember them saying I was gonna get a irrigation system and I didn't get it. And my grass is dead now having to look for someone to put one in thats gonna cost me more money
Total Score 5
Quality 1
Trustworthiness 1
Value 5
Responsiveness 1
Buyer beware on quality of repairs and timeframe.
- Sharon Ann R.
- Verified HomeBuyer
- August 15, 2023
- Fate, TX
Purchased house jun 30 2023 I wish to share my experience and service work along with suggestions: after you do a final walk through for items requiring fixing please confirm completion prior to moving -look at outside garage door dents, air conditioner dents too! We forwarded additional list once moved in : 2 kitchen doors cracked, coming apart at the corner & sink scratched, carpet nails showing at entrance of rooms, carpet didn’t meet warped baseboard, garbage disposal-no guard ( workman left it at the door for me to install. ) I used side gate, noticed air conditioner grid had a dent ...
Total Score 5
Quality 1
Trustworthiness 2
Value 4
Responsiveness 1
Substandard materials used in the house, no attention to detail poorly designed
- Gregory S.
- Verified HomeBuyer
- June 13, 2023
- Monroe Township, NJ
Fantastic staff however, their hands are tied by management dictating what they can, and can’t do cannot can’t replace the model. I happen to be in the Capri has no master closet for the man tiles hardware full design is dated still lingering in the 90s toggle switches have no place in a home at this price point.
Total Score 5
Quality 1
Trustworthiness 1
Value 1
Responsiveness 5
Vendors have no pride in workmanship
- Vance Arthur S.
- Verified HomeBuyer
- April 18, 2023
- Las Vegas, NV
Trades just slap it up and hope they get away with poor work. The margin for this publicly traded company must be very good.
Total Score 5
Quality 1
Trustworthiness 2
Value 1
Responsiveness 4
Lennar - It’s been almost three months and no one has come to fix the
- Manuela M.
- Verified HomeBuyer
- April 07, 2022
- Camas, WA
It’s been almost three months and no one has come to fix the next gen unit Ring doorbell.
Total Score 5
Quality 3
Trustworthiness 1
Value 3
Responsiveness 1
The purchase experience was easy enough and went relatively smooth.
- Susan A.
- Verified HomeBuyer
- February 01, 2022
- Santa Clarita, CA
Although the purchase experience was fine, there are lots of issues with the house as far as quality of workmanship. I am extremely disappointed with all of the problems that have come up with the house.
Total Score 5
Quality 1
Trustworthiness 3
Value 1
Responsiveness 3
Only Brand Value not the quality
- Anonymous
- Verified HomeBuyer
- December 28, 2021
- Bensalem, PA
With Lennar, I would expect the quality homes and they are one of the reputed builder in the market. Slowly after moving into my new townhome I started to realize that the quality of material used to build the house could have been much more better. They are building 8 townhomes in timespan of 2 months. I guess they are in rush as the market starts to slow down.
Total Score 5
Quality 2
Trustworthiness 3
Value 2
Responsiveness 1
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